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Barceló Santa Cruz Contemporáneo Hotel Events
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Mapa a poloha

Rambla de Santa Cruz 116   38001 Santa Cruz de Tenerife , Islas Canarias   España  


Places of Interest

15,3 km Letiště Tenerife Sever

7 km Pláž Las Teresitas

8,6 km Přístav Santa Cruz de Tenerife

Premios y Reconocimientos

Prizes and awards

Názory klientů

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Occidental Santa Cruz Contemporáneo

4.0/5 Round Indicators
| 1684 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

34% Complete

580

Velmi dobré

36% Complete

614

Normální

17% Complete

301

Špatné

7% Complete

128

Velmi špatné

3% Complete

62

Filtrovat podle

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    Round Indicators
    taylif884131 02/14/2020

    “One night stay”

    This is the third time we have stayed in the hotel , but having stayed in the Taburiente Hotel round the corner , We will stay there next time . We were woken early by either noisy people in the room next door or the cleaners .
    Round Indicators
    bgislo810120 02/11/2020 Páry

    “Good Hotel in Santa Cruz de Tenerife”

    All our requests were accepted and we had a comfortable and quiet room. Breakfast was excellent. A convenient parking is quite near the hotel at a reasonable price. The large park near the Hotel is very nice
    Round Indicators
    Mario S Naples. 02/06/2020

    “Very good 3-star hotel in the center of Santa Cruz de Tenerife”

    Hotel is located in a nice area and has good ambiance. I stayed in a junior suite on the top floor, which has a big terrace with very nice views (recommended). The breakfast was very good and the overall service was at the four-star level!

    OccidentalSantaCruz, Guest Relations Manager v zařízení Occidental Santa Cruz Contemporaneo, odpověděl na tuto recenzi.
     Dear Mario, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Santa Cruz Contemporáneo hotel with us and with the rest of Tripadvisor readers. We sincerely appreciate you pointing out the comfort and views of our junior suites, which have been designed to make our guests' stay as comfortable as possible. We are fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, and therefore we are very pleased to read that you were satisfied with yours. Additionally, we would like to thank you for your kind words about the location of the hotel, since, truly, our hotel is located in an unbeatable area near the center and allows guests to enjoy the entire city of Santa Cruz. It is also good to know that you enjoyed the many culinary delights prepared for our breakfast buffet by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates, and we thank you for letting us know that we could conquer yours. We sincerely appreciate your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel We are thrilled to know that you enjoyed your recent stay with us.Thank you for making us your choice hotel when visiting the area, and we look forward to welcoming you back again very soon. Sincerely, Marina Zaldumbide | Assistant Manager

    Round Indicators
    rolandotravel Stockholm, Švédsko. 01/13/2020 Krátké dovolené s přáteli

    “Great new-year stay”

    Great new-year stay in top floor room with views over the city. Pool area unfortunately closed but excellent sun and viewing terrace on the roof. Located next to large park (García Sanabria City Park) offering lovely walks among beautiful vegetation and birds.

    JoseLuisS1746, Guest Relations Manager v zařízení Occidental Santa Cruz Contemporaneo, odpověděl na tuto recenzi.
     Dear guest, Thank you very much for making our Occidental Santa Cruz Contemporáneo your choice hotel on this occasion and for your very kind feedback regarding your recent stay with us. Regarding your comment about the swimming pool, we sincerely lament your disappointment with finding it closed, since, as advertised on our websites, the pool is only open during the summer months and closes in October. However, we will definitely take note of your comments and will take them into account for future modifications. On a different note, we are very pleased to know that you enjoyed the views from our rooftop terrace as well as the excellent city views from your room. Additionally, we are glad to hear that you enjoyed our centric location as well as the relaxing ambience of the Garcia Sanabria City Park, which despite being in the center of Santa Cruz, offers our guests a perfect space for relaxation and leisure. Once again, thank you for your time and for the great input, and we look forward to welcoming you again in the near future. Best regards, Marina Zaldumbide | Assistant Manager

    Round Indicators
    robinandrachel Provincie Alicante, Španělsko. 12/28/2019 Páry

    “Business not pleasure”

    Although this hotel is modern clean and comfortable we found that is was more for a business trip. We stayed three days half board while waiting to go on our cruise ship. Staff was friendly and spoke English very well. Breakfast was ok apart from hot food was cold but there was a good variety. Dinner in the evening was very limited with same menu every evening sometimes not all items were available.no tourist information leaflets at all in hotel so if new to the area no information on what there is to do.

    JoseLuisS1746, Guest Relations Manager v zařízení Occidental Santa Cruz Contemporaneo, odpověděl na tuto recenzi.
     Dear Robin and Rachel, We first would like to thank you for choosing our Occidental Santa Cruz Contemporáneo hotel for your holidays in Tenerife and for sharing your review on your experience among us. We really appreciate your highlights about the comfort, cleanliness and modern style of the hotel. We also thank you for your very nice compliments towards our staff, as they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We are sure they will be very pleased to know that their efforts have been appreciated. Concerning your comment about the temperature of some breakfast items, all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services. Nevertheless, we apologize please rest assured that your comments have been shared with the team so as to avoid receiving this kind of feedback in the future. Regarding dinner in the evening, we would like to point out that our guests have three options to choose from: our half board at the Buffet Restaurant (which follows a menu rotation that changes every day), our fixed à la carte menu at our Macusamba bar, or our 'daily menu' at Macusamba (which is also a different one every day). All in all, we sincerely lament that all these options were not properly informed to you during your stay, as we would've wished that you'd fully enjoyed our gastronomical efforts and all the great aspects that our hotel has to offer. On a different note, while it is true that the hotel is perfectly suited for business trips (since we have up to 6 conference rooms, excellent WiFi connection throughout the hotel, audiovisuals, etc.), our leisure travellers normally also appreciate the comfort, great service and central location of the hotel, where they get to spend some relaxing days getting to know the best area of Santa Cruz de Tenerife. We were very surprised to read your comment about the tourist information leaflets, as our Reception team provides maps, leaflets, and all the necessary info. to make the most of the city to any guest who requests it at our front desk. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel that can make all your holiday wishes come true. Sincerely, Marina Zaldumbide | Adjunta a Dirección

    HODNOCENÍ

    Round Indicators

    • únor 14 2020

    taylif884131

    “One night stay”


    This is the third time we have stayed in the hotel , but having stayed in the Taburiente Hotel round the corner , We will stay there next time . We were woken early by either noisy people in the room next door or the cleaners .


    HODNOCENÍ

    Round Indicators

    • únor 11 2020
    • Páry

    bgislo810120

    “Good Hotel in Santa Cruz de Tenerife”


    All our requests were accepted and we had a comfortable and quiet room. Breakfast was excellent. A convenient parking is quite near the hotel at a reasonable price. The large park near the Hotel is very nice


    HODNOCENÍ

    Round Indicators

    • únor 6 2020
    • Naples

    Mario S

    “Very good 3-star hotel in the center of Santa Cruz de Tenerife”


    Hotel is located in a nice area and has good ambiance. I stayed in a junior suite on the top floor, which has a big terrace with very nice views (recommended). The breakfast was very good and the overall service was at the four-star level!


    OccidentalSantaCruz, Guest Relations Manager v zařízení Occidental Santa Cruz Contemporaneo, odpověděl na tuto recenzi.
    Dear Mario, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Santa Cruz Contemporáneo hotel with us and with the rest of Tripadvisor readers. We sincerely appreciate you pointing out the comfort and views of our junior suites, which have been designed to make our guests' stay as comfortable as possible. We are fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, and therefore we are very pleased to read that you were satisfied with yours. Additionally, we would like to thank you for your kind words about the location of the hotel, since, truly, our hotel is located in an unbeatable area near the center and allows guests to enjoy the entire city of Santa Cruz. It is also good to know that you enjoyed the many culinary delights prepared for our breakfast buffet by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates, and we thank you for letting us know that we could conquer yours. We sincerely appreciate your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel We are thrilled to know that you enjoyed your recent stay with us.Thank you for making us your choice hotel when visiting the area, and we look forward to welcoming you back again very soon. Sincerely, Marina Zaldumbide | Assistant Manager

    HODNOCENÍ

    Round Indicators

    • leden 13 2020
    • Stockholm, Švédsko
    • Krátké dovolené s přáteli

    rolandotravel

    “Great new-year stay”


    Great new-year stay in top floor room with views over the city. Pool area unfortunately closed but excellent sun and viewing terrace on the roof. Located next to large park (García Sanabria City Park) offering lovely walks among beautiful vegetation and birds.


    JoseLuisS1746, Guest Relations Manager v zařízení Occidental Santa Cruz Contemporaneo, odpověděl na tuto recenzi.
    Dear guest, Thank you very much for making our Occidental Santa Cruz Contemporáneo your choice hotel on this occasion and for your very kind feedback regarding your recent stay with us. Regarding your comment about the swimming pool, we sincerely lament your disappointment with finding it closed, since, as advertised on our websites, the pool is only open during the summer months and closes in October. However, we will definitely take note of your comments and will take them into account for future modifications. On a different note, we are very pleased to know that you enjoyed the views from our rooftop terrace as well as the excellent city views from your room. Additionally, we are glad to hear that you enjoyed our centric location as well as the relaxing ambience of the Garcia Sanabria City Park, which despite being in the center of Santa Cruz, offers our guests a perfect space for relaxation and leisure. Once again, thank you for your time and for the great input, and we look forward to welcoming you again in the near future. Best regards, Marina Zaldumbide | Assistant Manager

    HODNOCENÍ

    Round Indicators

    • prosinec 28 2019
    • Provincie Alicante, Španělsko
    • Páry

    robinandrachel

    “Business not pleasure”


    Although this hotel is modern clean and comfortable we found that is was more for a business trip. We stayed three days half board while waiting to go on our cruise ship. Staff was friendly and spoke English very well. Breakfast was ok apart from hot food was cold but there was a good variety. Dinner in the evening was very limited with same menu every evening sometimes not all items were available.no tourist information leaflets at all in hotel so if new to the area no information on what there is to do.


    JoseLuisS1746, Guest Relations Manager v zařízení Occidental Santa Cruz Contemporaneo, odpověděl na tuto recenzi.
    Dear Robin and Rachel, We first would like to thank you for choosing our Occidental Santa Cruz Contemporáneo hotel for your holidays in Tenerife and for sharing your review on your experience among us. We really appreciate your highlights about the comfort, cleanliness and modern style of the hotel. We also thank you for your very nice compliments towards our staff, as they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We are sure they will be very pleased to know that their efforts have been appreciated. Concerning your comment about the temperature of some breakfast items, all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services. Nevertheless, we apologize please rest assured that your comments have been shared with the team so as to avoid receiving this kind of feedback in the future. Regarding dinner in the evening, we would like to point out that our guests have three options to choose from: our half board at the Buffet Restaurant (which follows a menu rotation that changes every day), our fixed à la carte menu at our Macusamba bar, or our 'daily menu' at Macusamba (which is also a different one every day). All in all, we sincerely lament that all these options were not properly informed to you during your stay, as we would've wished that you'd fully enjoyed our gastronomical efforts and all the great aspects that our hotel has to offer. On a different note, while it is true that the hotel is perfectly suited for business trips (since we have up to 6 conference rooms, excellent WiFi connection throughout the hotel, audiovisuals, etc.), our leisure travellers normally also appreciate the comfort, great service and central location of the hotel, where they get to spend some relaxing days getting to know the best area of Santa Cruz de Tenerife. We were very surprised to read your comment about the tourist information leaflets, as our Reception team provides maps, leaflets, and all the necessary info. to make the most of the city to any guest who requests it at our front desk. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel that can make all your holiday wishes come true. Sincerely, Marina Zaldumbide | Adjunta a Dirección

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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