Reduced room capacity in common and leisure areas (subject to the recommendations from the health authorities at all times). Unnecessary decorative elements (mainly stationery) will be removed from the rooms. Protective equipment for hotel staff, washing of bed and bathroom linens at temperatures higher than 60ºC. The minibar is available on request, as well as pool towels and laundry bags.

The buffet and snack service will remain available. The Lobby Bar and Snack Bar will continue to provide their services as usual. It will be necessary to respect social distancing between guests, and as such, the tables will be arranged in each area to respect distancing of 1.5 metres. All menus will be provided in QR code format to avoid sharing menus with other guests.

It will be operating by reservation only. We recommend that guests use it responsibly and avoid sharing the spaces with other guests. We ask our guests to inform the reception of the time they would like to use the fitness studio or the Wellness circuit. This option has been taken to ensure that our spaces are sanitised between uses.

The use of masks is determined by the health authorities at all times. Currently, mask use is compulsory both in outdoor and closed spaces. Guests must bring their own masks.

There will be no time restrictions or time slots. They will be open as in previous years, but with a distance of at least 1.5 metres between groups of sun loungers. In order to ensure the proper use of , reservations are not permitted.  Our staff will sanitise them before and after each use.

Breakfast, lunch, dinner, snack and a selection of drinks for this accommodation type and evening leisure offering. In accordance with the measures described above. Guests must wear a mask when entering the buffet area, and guests must bring their own mask.

We hereby inform you that as per the recommendations from our health and safety advisers, we have eliminated the requirement of wearing gloves in our buffet. Specialists have indicated that the safest method is frequent disinfection with hydroalcoholic gel, which is mandatory whenever serving food from our buffet or coming into contact with any frequently touched surface.  

At Barceló Hotel Group, we are highly committed to sustainability, so we prefer not to generate plastic waste if not strictly necessary. However, guests may continue using their gloves voluntarily, if desired.

Guests can continue to enjoy the evening leisure offering in the Lobby Bar, which includes live music performances.