Barceló Tenerife Royal Level

Reduced room capacity in common and leisure areas (subject to the recommendations from the health authorities at all times).

Unnecessary decorative elements (mainly stationery) will be removed from the rooms.

Staff wear protective equipment, and bed and bathroom linen are washed at temperatures above 60 ºC.

In all common areas and lifts, you will find dispensers with hand sanitising gel.

The hotel will have specific rubbish bins to discard masks and gloves, if needed.

At all our restaurants, the minimum 2-metre safety distance will be observed between the tables.

La Proa, a culinary space inspired by the Mediterranean Sea, will be available for dinner.

The Snack Taro Bar will be open for snacks service and also will be open for lunch.

Room Service will operate 24 hours a day, as usual.

The use of a mask is compulsory in the restaurants, except while seated at the table.

We would like to inform you that, following advice from our health and safety advisers, gloves are no longer required as compulsory protective equipment at our buffet.

Specialists have indicated that the safest method of maintaining hygiene is frequent disinfection with hydroalcoholic gel, which is mandatory whenever serving food from our buffet or coming into contact with any frequently touched surface.  

At Barceló Hotel Group, we are highly committed to sustainability, and we prefer not to generate plastic waste if not strictly necessary.

However, guests may continue to wear gloves voluntarily, if desired.

These are operating with reduced capacity and hours and in accordance with the compulsory measures and recommendations from the health authorities at all times.

For the time being, the water circuit will remain closed for hygiene/sanitary reasons.

Treatments must be booked 24 hours in advance.

There will be no restrictions, either for opening hours or for shifts.

A minimum space of at least 2 metres will be left between groups of sun loungers. We will continue with our sun lounger service. However, reservations are not permitted to ensure their proper use.  Our staff will disinfect the sun loungers between use.

We kindly remind you to use masks until you reach the sun loungers. It is not necessary to use it in the pool.

Before entering the water for the first time, you will be required to shower.

The capacity in the pool will be monitored.

We have designed a programme that includes the most suitable activities for children, teenagers and adults (mainly offered outdoors). Some activities may require prior registration. 

All entertainment activities are non-contact and are always offered under the supervision of the expert entertainment team.

The use of masks is compulsory for children over 3 years old.

In accordance with Spanish legislation currently in force, the hotel is following the advice issued by the public health authorities on the use of masks at all times. Mask usage is compulsory in outdoor spaces and any closed space, if it is not possible to maintain a safe distance of at least 1.5 metres.  Guests must bring their own masks. If you require a mask, please contact the reception.