Reduced capacity in common spaces and leisure areas (subject to recommendations from the health authorities at all times). Unnecessary decorative elements (mainly stationery) will be removed from rooms. Staff wear protective equipment, and bed and bathroom linen are washed at temperatures above 60 ºC.

The buffet and snack services are available, although they are assisted by the kitchen and restaurant staff in some areas. There will still be two sittings for meals (lunch and dinner). The Lobby Bar and Pool Bar spaces will continue to provide their usual services. Guests are required to respect social distancing and the tables in each area will be arranged to respect the safe distance of 1.5 metres.

All-Inclusive Service: breakfast, lunch, dinner*, snacks and a selection of included drinks, leisure activities and evening entertainment, all provided in accordance with the measures described above. 

*Themed restaurants: The same restaurant is assigned for breakfast, lunch and dinner.

Masks are required to enter the buffet area. Guests must bring their own mask.

We would like to inform you that, following advice from our health and safety advisers, gloves are no longer required as compulsory protective equipment at our buffet.

Specialists have indicated that the safest method of maintaining hygiene is frequent disinfection with hydroalcoholic gel, which is mandatory whenever serving food from our buffet or coming into contact with any frequently touched surface.  

At Barceló Hotel Group, we are highly committed to sustainability, and we prefer not to generate plastic waste if not strictly necessary.

However, guests may continue to wear gloves voluntarily, if desired.

They are operating with reduced capacity and in accordance with the compulsory measures and recommendations from the health authorities at all times.

The hotel is following the advice issued by the public health authorities at all times. Currently, mask usage is compulsory in all enclosed and outdoor spaces whenever it is not possible to maintain a safe distance of at least 1.5 metres.  Guests must bring their own masks.

Opening hours are not restricted and there are no time slots. The area is open as in previous years, but with a distance of at least 1.5 metres between groups of sun loungers. We will continue with our sun lounger service. However, reservations are not permitted to guarantee their proper use.

We have designed a programme that includes the most suitable activities for children, teenagers and adults (mainly offered outdoors). Some activities may require advance booking.  The evening entertainment is mainly outdoors.

All entertainment activities are non-contact and are always offered under the supervision of the expert entertainment team.

The following health and safety measures are being carried out:

1- Social distancing :

- Social distancing rules require the capacity of the beach area to be reduced. There must be a separation of at least 2 metres between sun loungers.

- The lifeguards will make sure that the sun loungers are not moved or placed together and that they remain in the same position as they were originally placed.

- Sun loungers must be covered with a towel before use.

 2- Disinfection of facilities :

- All sun loungers will be disinfected daily, at the end of the day, paying particular attention to body contact areas (the loungers' legs, for example, do not require such extensive disinfection). To disinfect, a 1000 ppm sodium hypochlorite solution is applied using a cloth, pressure washer or spray bottle.

- During the day, at regular intervals and when possible, a beach worker will clean and disinfect hand contact surfaces (lounger armrests, showers, buttons and switches, etc.) when the loungers are unoccupied (for example, at lunch time...).

- Cleaning and disinfection of floors and beach area will be carried out according to the usual procedures and with the same frequency as usual (normally daily).