Service de chambre de l'hôtel Barceló Emperatriz
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Plan et situation

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Lieux d’intérêt

16 km Aéroport Adolfo Suárez Madrid-Barajas

5,5 km Chamartín

5 km Gare de Madrid Atocha

0,4 km Métro "Gregorio Marañón"

Premios y Reconocimientos

Prix et récompenses

Avis des clients

Vous ne trouverez pas de meilleur expert qu’un voyageur.

Barceló Emperatriz

4.5/5 Round Indicators
| 798 Commentaires

ÉVALUATION TOTALE

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ÉVALUATION DÉTAILLÉE

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Rapport qualité-prix

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Emplacement

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Qualité de la literie

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Chambres

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Propreté

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Service


Opinions

Excellent

78% Complete

630

Très bien

16% Complete

135

Normal

2% Complete

19

Mauvais

0% Complete

7

Très médiocre

0% Complete

7

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    Round Indicators
    houlai818587 Paris, France. 08/18/2018 En famille

    “Excellent séjour”

    Nous avons eu un séjour en famille excellent avec les chapeaux espagnol de touristes offert par l’hôtel, des ciocolats tous les jours offerts et des pop-corna gratis que mon fils adorait la réception .Tres belle hôtel

    BarceloEmperatriz, Director de Relaciones Públicas de Barcelo Emperatriz, a répondu à cet avis
     Dear guest, Thank you for the great feedback of your recent holiday experience at our Barceló Emperatriz; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. It’s great to read that you and your family, specially your kid, enjoy every single detail that we offer to make you stay more enjoyable, from the summer hats to the popcorn station in our lobby. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Barcelo Emperatriz Team

    Round Indicators
    nguyen2018 Paris, France. 07/29/2018 En famille

    “Tres bon standing”

    Dommage que la piscine soit si froide. Room service un peu dur d oreille, apporte une salade car il n’y a plus de bar et après renvoi propose un autre poisson.... donc on a mangé en décalé. Sinon excellent hotel de qualité et bien placé. Le personnel de l’accueil est très agréable.

    BarceloEmperatriz, Director de Relaciones Públicas de Barcelo Emperatriz, a répondu à cet avis
     Dear Nguyen, Firstly, we would like to thank you for choosing our Barceló Emperatriz hotel for your holidays and for sharing the review with us, all of your kind words about your stay with us are great to hear. In one hand, we regret the misunderstanding when requesting your room service, even so, one of our main objectives is to offer a service based on quality and effectiveness, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Moreover, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Barceló Emperatriz Team

    Round Indicators
    Luca14s 07/21/2018 Professionnel

    “Excellent rapport qualité prix!”

    La qualité de la prestation commence à l'accueil, puis la chambre spacieuse et propre et bien achalandée avec une bouteille d'eau offerte, puis le petit déjeuner parfait (accueil, journaux, choix variés). Et l'hôtel est en plus très bien situé!
    Round Indicators
    alenqu358171 07/14/2018 Professionnel

    “Un séjour madrilene”

    Très bel hôtel avec des chambres spacieuses. Situé un peu au nord de la ville, l'hôtel se trouve néanmoins dans un très beau quartier non loin des zones de shopping et de nombreux restaurants... La chambre est vraiment bien faite et bien décorée...!!!

    BarceloEmperatriz, Director de Relaciones Públicas de Barcelo Emperatriz, a répondu à cet avis
     Dear guest, Firstly, we would like to thank you for choosing our Barceló Emperatriz hotel for your holidays in Madrid and for the review you shared with Tripadvisor´s readers, all your kind words about your stay with us are great to hear. In the case of our location, the hotel is in Salamanca district an amazing area of the city where any of our guests can go to many places such as great restaurants, shopping places and also, we have several options of transportations that will take to the center of Madrid or touristic areas. On the other hand, thank you for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barcelo Emperatriz Team

    Round Indicators
    lacoutureangele 05/02/2018 En famille

    “Excellent hôtel”

    Nous recommandons cet hôtel dans lequel nous avons passé un très agréable séjour. Nous avions réservé deux chambres qui ont également plus à nos enfants. Cet hôtel est idéalement situé à 45mn de l'aéroport en métro et 15mn du centre ville.

    BarceloEmperatriz, Director de Relaciones Públicas de Barcelo Emperatriz, a répondu à cet avis
     Dear Angele, Thank you for making our Barceló Emperatriz your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Our goal is to achieve maximum customer satisfaction and we are delighted to hear that you had an incredible time with your family in our hotel and that our location was perfect for you as well. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barcelo Emperatriz Team

    ÉVALUATION

    Round Indicators

    • août 18 2018
    • Paris, France
    • En famille

    houlai818587

    “Excellent séjour”


    Nous avons eu un séjour en famille excellent avec les chapeaux espagnol de touristes offert par l’hôtel, des ciocolats tous les jours offerts et des pop-corna gratis que mon fils adorait la réception .Tres belle hôtel


    BarceloEmperatriz, Director de Relaciones Públicas de Barcelo Emperatriz, a répondu à cet avis
    Dear guest, Thank you for the great feedback of your recent holiday experience at our Barceló Emperatriz; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. It’s great to read that you and your family, specially your kid, enjoy every single detail that we offer to make you stay more enjoyable, from the summer hats to the popcorn station in our lobby. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Barcelo Emperatriz Team

    ÉVALUATION

    Round Indicators

    • juillet 29 2018
    • Paris, France
    • En famille

    nguyen2018

    “Tres bon standing”


    Dommage que la piscine soit si froide. Room service un peu dur d oreille, apporte une salade car il n’y a plus de bar et après renvoi propose un autre poisson.... donc on a mangé en décalé. Sinon excellent hotel de qualité et bien placé. Le personnel de l’accueil est très agréable.


    BarceloEmperatriz, Director de Relaciones Públicas de Barcelo Emperatriz, a répondu à cet avis
    Dear Nguyen, Firstly, we would like to thank you for choosing our Barceló Emperatriz hotel for your holidays and for sharing the review with us, all of your kind words about your stay with us are great to hear. In one hand, we regret the misunderstanding when requesting your room service, even so, one of our main objectives is to offer a service based on quality and effectiveness, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Moreover, we are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Barceló Emperatriz Team

    ÉVALUATION

    Round Indicators

    • juillet 21 2018
    • Professionnel

    Luca14s

    “Excellent rapport qualité prix!”


    La qualité de la prestation commence à l'accueil, puis la chambre spacieuse et propre et bien achalandée avec une bouteille d'eau offerte, puis le petit déjeuner parfait (accueil, journaux, choix variés). Et l'hôtel est en plus très bien situé!


    ÉVALUATION

    Round Indicators

    • juillet 14 2018
    • Professionnel

    alenqu358171

    “Un séjour madrilene”


    Très bel hôtel avec des chambres spacieuses. Situé un peu au nord de la ville, l'hôtel se trouve néanmoins dans un très beau quartier non loin des zones de shopping et de nombreux restaurants... La chambre est vraiment bien faite et bien décorée...!!!


    BarceloEmperatriz, Director de Relaciones Públicas de Barcelo Emperatriz, a répondu à cet avis
    Dear guest, Firstly, we would like to thank you for choosing our Barceló Emperatriz hotel for your holidays in Madrid and for the review you shared with Tripadvisor´s readers, all your kind words about your stay with us are great to hear. In the case of our location, the hotel is in Salamanca district an amazing area of the city where any of our guests can go to many places such as great restaurants, shopping places and also, we have several options of transportations that will take to the center of Madrid or touristic areas. On the other hand, thank you for pointing out the beauty and comfort of our accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barcelo Emperatriz Team

    ÉVALUATION

    Round Indicators

    • mai 2 2018
    • En famille

    lacoutureangele

    “Excellent hôtel”


    Nous recommandons cet hôtel dans lequel nous avons passé un très agréable séjour. Nous avions réservé deux chambres qui ont également plus à nos enfants. Cet hôtel est idéalement situé à 45mn de l'aéroport en métro et 15mn du centre ville.


    BarceloEmperatriz, Director de Relaciones Públicas de Barcelo Emperatriz, a répondu à cet avis
    Dear Angele, Thank you for making our Barceló Emperatriz your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Our goal is to achieve maximum customer satisfaction and we are delighted to hear that you had an incredible time with your family in our hotel and that our location was perfect for you as well. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barcelo Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    Un hôtel somptueux digne d’une impératrice

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