Vista panorámicas a la playa y hotel Allegro Playacar Resort
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Allegro Playacar

Lote Hotelero No. 7, Desarrollo   77710 Playacar , Playa Del Carmen   Quintana Roo  


Places of Interest

60,5 km  Cancun Uluslararası Havalimanı

3 km Carmen Plajı

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Allegro Playacar

4.0/5 Round Indicators
| 6233 Görüşler

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Filtreleme kriteri

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    Round Indicators
    Homestarmie 08/17/2018 Çift

    “It was a nice time first resort, but I would not stay here again...”

    Let me preface by saying, this was mine and my bf’s first vacation out of the country together. We were excited to eat and drink, and needed a vacation! We were very disappointed. This is a mixed review. The staff and service was exceptional. They were very attentive and so friendly. But then there were a lot of negative aspects. First, we were roped in to try to buy a timeshare at a sister resort right from the start. This was very offputting. Soon after we were at the buffet and again were sorely disappointed. The food reminded me of cafeteria food. The quantity did not make up for the quality either. All the snacks available to you were not good (I.e. the pizza, hotdogs, ice cream, etc.) The only saving grace was if you make a reservation the food exponentially gets better for dinner only. But they don’t stress this to you enough. We learned on our third night out of four. There’s also no WiFi or room service. There is no spa on the resort, either. It’s in a neighboring sister resort and the prices are expensive by Miami’s standards. The resort itself is clean, well maintained and beautiful. It’s also in a secure community which you can roam freely in. We felt safe but there isn’t much to do either way that isn’t an excursion. The unlimited drinks and free mini bar was awesome. I also very much recommend the Cenotes excursion. We booked it though the hotel. Our tour guide was Luis and it was the best part of our trip. If you aren’t picky about food, or will eat anything, just want to lounge by the pool and drink or just want good customer service above quality of product, this hotel is for you.

    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
     We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Austin, Teksas. 08/16/2018 Aile

    “Allergo Playacar”

    This was our 8th trip to Playa and we chose Allegro. We normally find deals through third party but this time found it by going directly through Barcelo.com. Allegro was awesome! This resort is small and intimate with a great family feel to it.Our standard room with 2 beds was perfect for us (2 adults and a 6yr old) The mini fridge was stocked daily with water which was nice. We woke up one morning with water on the floor from the air conditioner but it was addressed within a couple of hours while we were enjoying the beach and pool. The pools are a nice size and depth although after all day use by guests it does get a bit cloudy. Pool bar is good as it can be accessed by both pool and foot traffic. The resort doesn't start activities until 10am which gave us some quiet pool side time in the morning when they played great music.Food: Good clean food, we enjoyed Noche Mexicana. If you can wing it to stay during this time I would. The Noche Mexicana food is a culinary adventure! We sampled a bit of everything and it reminded me of my childhood. Staff: Humberto Humberto Humberto.... this gentleman greeted us every morning with a smile and joke. He made us feel special in that warm, funny uncle, kind of way. He definitely kick started our mornings with a smile.All in all, we will be back!!!

    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
     We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Alma D 08/15/2018 Aile

    “Great vacations”

    Allegro Playacar had a great staff members super friendly. Food was delicious, place was clean. Our room had a great view of the beautiful beach.The entertainment team did and excellent job, we love the Michael Jackson show. We have a great time!!!

    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
     We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Tuggy56_Keswick Keswick,Ontario. 08/14/2018 Çift

    “Fun time”

    We booked this hotel strictly on price and the fact it is in the Playacar area of Playa del Carmen. Our main reason for going to Mexico in August was to see the whale sharks which are in the area at this time of year. Because of the expense of this excursion we decided on a budget friendly resort. We have stayed at the Allegro in Cozumel in the past and expected that it would be a similar experience, which it was. The dive shop at the resort was very helpful with booking our excursion prior to our arrival and excellent with arranging our dives during our stay. Thank you Pro Dive International. The resort is small so there are no long walks to get to any of the pools, restaurants, bars or the beach. The rooms are small but clean and the resort itself is clean with nice gardens. The location is a 15 minute walk to 5th Avenue in Playa del Carmen as well as being on one of the nicest stretch of beach in the Riviera Maya, in my opinion.  Overall the food was fine. Not terrific but certainly plenty of choices. The worst part I found was that they attach a "shark " to you at check in that will hound you to visit their location next door to the resort that is their premier resort. They want you to become a loyalty member, at a price, to receive future benefits as a member. Annoying as hell. Service at the resort was excellent. Very friendly staff who try their hardest to make your stay enjoyable. All in all a decent resort for the money.

    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
     Dear Tuggy We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Island-Fana New York City, New York. 08/14/2018 Çift

    “Allegro setting the bar high!”

    Allegro Playacar is a great 4-star hotel experience, we had a super great time although short (2 nights 3 days). The rooms are neat, clean and modern style with all amenities you could be needing. My fave bathing suit snapped upon wearing it and I was extremely pleased to find a little needle & thread pack among the courtesy items that come with the room. I was able to sew the strap and wear it and was super glad about it. The food is good! fresh and crunchy veggies as always in the Caribbeans, I especially binged on the salads, fresh fruits and deserts, they are always my fave on buffets, I loved tasting local dishes as well, loved that the guac was present every time, loved their hot pepper and onion sauce and their hot green sauce which my partner mistaken for guac at first lol.. . I discovered 1 new veggie and 1 new fruit, it was a great experience. A special shout out to whoever makes the HOT CHOCOLATE on the breakfast buffet, finally a place in the Americas that makes it the European way, thick enough, not watery but with lots of milk. The chocolate itself (probably local) was extremely pure & tasty. The staff from the front, to the beach, was super nice and pleasant to talk to, but Mexicans are 2 me among the nicest (and most hard working) people on earth so I am not surprised. The hotel is spread out on lands which I love with lots of manicured gardens and decorations with beautiful Hibiscus of all colors all over, I took beautiful pictures in every corners. The pools are unbelievably clean, well maintained and large, and the water was always warm! My cons: the sea weed pbm that Mexico and this part of the Caribbeans in general is facing since few months now: the whole shore is covered of tons of algae, can’t swim, so what we did was to kayak (free for an hour) past the sea weed to get to the crystal blue and clean water, got off of it to swim over there and came back on the kayak. I also find the access to internet a little too expensive for international guests who are staying there ($40 for 2 nights for 2 people). Other than that I can’t think of anything else it was a little paradise!

    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
     We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    DEĞERLENDIRME

    Round Indicators

    • ağustos 17 2018
    • Çift

    Homestarmie

    “It was a nice time first resort, but I would not stay here again...”


    Let me preface by saying, this was mine and my bf’s first vacation out of the country together. We were excited to eat and drink, and needed a vacation! We were very disappointed. This is a mixed review. The staff and service was exceptional. They were very attentive and so friendly. But then there were a lot of negative aspects. First, we were roped in to try to buy a timeshare at a sister resort right from the start. This was very offputting. Soon after we were at the buffet and again were sorely disappointed. The food reminded me of cafeteria food. The quantity did not make up for the quality either. All the snacks available to you were not good (I.e. the pizza, hotdogs, ice cream, etc.) The only saving grace was if you make a reservation the food exponentially gets better for dinner only. But they don’t stress this to you enough. We learned on our third night out of four. There’s also no WiFi or room service. There is no spa on the resort, either. It’s in a neighboring sister resort and the prices are expensive by Miami’s standards. The resort itself is clean, well maintained and beautiful. It’s also in a secure community which you can roam freely in. We felt safe but there isn’t much to do either way that isn’t an excursion. The unlimited drinks and free mini bar was awesome. I also very much recommend the Cenotes excursion. We booked it though the hotel. Our tour guide was Luis and it was the best part of our trip. If you aren’t picky about food, or will eat anything, just want to lounge by the pool and drink or just want good customer service above quality of product, this hotel is for you.


    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
    We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    DEĞERLENDIRME

    Round Indicators

    • ağustos 16 2018
    • Austin, Teksas
    • Aile

    “Allergo Playacar”


    This was our 8th trip to Playa and we chose Allegro. We normally find deals through third party but this time found it by going directly through Barcelo.com. Allegro was awesome! This resort is small and intimate with a great family feel to it.Our standard room with 2 beds was perfect for us (2 adults and a 6yr old) The mini fridge was stocked daily with water which was nice. We woke up one morning with water on the floor from the air conditioner but it was addressed within a couple of hours while we were enjoying the beach and pool. The pools are a nice size and depth although after all day use by guests it does get a bit cloudy. Pool bar is good as it can be accessed by both pool and foot traffic. The resort doesn't start activities until 10am which gave us some quiet pool side time in the morning when they played great music.Food: Good clean food, we enjoyed Noche Mexicana. If you can wing it to stay during this time I would. The Noche Mexicana food is a culinary adventure! We sampled a bit of everything and it reminded me of my childhood. Staff: Humberto Humberto Humberto.... this gentleman greeted us every morning with a smile and joke. He made us feel special in that warm, funny uncle, kind of way. He definitely kick started our mornings with a smile.All in all, we will be back!!!


    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
    We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    DEĞERLENDIRME

    Round Indicators

    • ağustos 15 2018
    • Aile

    Alma D

    “Great vacations”


    Allegro Playacar had a great staff members super friendly. Food was delicious, place was clean. Our room had a great view of the beautiful beach.The entertainment team did and excellent job, we love the Michael Jackson show. We have a great time!!!


    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
    We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    DEĞERLENDIRME

    Round Indicators

    • ağustos 14 2018
    • Keswick,Ontario
    • Çift

    Tuggy56_Keswick

    “Fun time”


    We booked this hotel strictly on price and the fact it is in the Playacar area of Playa del Carmen. Our main reason for going to Mexico in August was to see the whale sharks which are in the area at this time of year. Because of the expense of this excursion we decided on a budget friendly resort. We have stayed at the Allegro in Cozumel in the past and expected that it would be a similar experience, which it was. The dive shop at the resort was very helpful with booking our excursion prior to our arrival and excellent with arranging our dives during our stay. Thank you Pro Dive International. The resort is small so there are no long walks to get to any of the pools, restaurants, bars or the beach. The rooms are small but clean and the resort itself is clean with nice gardens. The location is a 15 minute walk to 5th Avenue in Playa del Carmen as well as being on one of the nicest stretch of beach in the Riviera Maya, in my opinion.  Overall the food was fine. Not terrific but certainly plenty of choices. The worst part I found was that they attach a "shark " to you at check in that will hound you to visit their location next door to the resort that is their premier resort. They want you to become a loyalty member, at a price, to receive future benefits as a member. Annoying as hell. Service at the resort was excellent. Very friendly staff who try their hardest to make your stay enjoyable. All in all a decent resort for the money.


    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
    Dear Tuggy We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    DEĞERLENDIRME

    Round Indicators

    • ağustos 14 2018
    • New York City, New York
    • Çift

    Island-Fana

    “Allegro setting the bar high!”


    Allegro Playacar is a great 4-star hotel experience, we had a super great time although short (2 nights 3 days). The rooms are neat, clean and modern style with all amenities you could be needing. My fave bathing suit snapped upon wearing it and I was extremely pleased to find a little needle & thread pack among the courtesy items that come with the room. I was able to sew the strap and wear it and was super glad about it. The food is good! fresh and crunchy veggies as always in the Caribbeans, I especially binged on the salads, fresh fruits and deserts, they are always my fave on buffets, I loved tasting local dishes as well, loved that the guac was present every time, loved their hot pepper and onion sauce and their hot green sauce which my partner mistaken for guac at first lol.. . I discovered 1 new veggie and 1 new fruit, it was a great experience. A special shout out to whoever makes the HOT CHOCOLATE on the breakfast buffet, finally a place in the Americas that makes it the European way, thick enough, not watery but with lots of milk. The chocolate itself (probably local) was extremely pure & tasty. The staff from the front, to the beach, was super nice and pleasant to talk to, but Mexicans are 2 me among the nicest (and most hard working) people on earth so I am not surprised. The hotel is spread out on lands which I love with lots of manicured gardens and decorations with beautiful Hibiscus of all colors all over, I took beautiful pictures in every corners. The pools are unbelievably clean, well maintained and large, and the water was always warm! My cons: the sea weed pbm that Mexico and this part of the Caribbeans in general is facing since few months now: the whole shore is covered of tons of algae, can’t swim, so what we did was to kayak (free for an hour) past the sea weed to get to the crystal blue and clean water, got off of it to swim over there and came back on the kayak. I also find the access to internet a little too expensive for international guests who are staying there ($40 for 2 nights for 2 people). Other than that I can’t think of anything else it was a little paradise!


    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
    We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

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