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Vista panorámicas a la playa y hotel Allegro Playacar Resort
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Harita ve konum

Lote Hotelero No. 7, Desarrollo   77710 Playacar , Playa Del Carmen   Quintana Roo  


Places of Interest

60,5 km  Cancun Uluslararası Havalimanı

3 km Carmen Plajı

Müşterilerin Düşünceleri

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Allegro Playacar

4.0/5 Round Indicators
| 7412 Görüşler

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41% Complete

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Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    LouieMercs South San Francisco, Kaliforniya. 07/18/2019 Aile

    “Number one family choice”

    I was worried about coming here because some sites had the location as adults only but I found that to not be the case. Great for kids and great for friends! They may ask you to sit in a time share presentation, which I didn’t do, but the staff remains friendly. Everyone was so sweet and the staff made my kids feel treated like... well the VIP at the house because everyone was so nice. Start to finish, the entertainment is too notch and they work hard in heat that at time can be unbearable over a cooking grill in already hot weather.

    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
     Dear guest, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    aimeeb2178 07/17/2019 Aile

    “Allegro”

    This was our second time staying. Staff is friendly. The beach was kept clean. Entertainment at night was good. Enjoyed the mariachi singer, she has a great voice. We were a group of 24 family members.

    Propietario Community M - Allegro Playacar, bu yorumu yanıtladı
     Dear guest, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally . We hope you will allow us to make your next stay unforgettable . Best regards!

    Round Indicators
    812gac Chicago, Illinois. 07/16/2019 Çift

    “Good hotel but wouldn't return. ”

    Just returned from a 10 day stay at Allegro. I know everyone looks for different things when traveling so below is my pros and cons list. I'll start with the cons just because. CONS: 1. No air conditioning in the main dining room. We did figure out that the al la carte restaurants have AC so you can have breakfast at the Italian restaurant and not sweat to death. Every other day you can go to the Japanese or Italian rooms for AC when they're closed for dinner. 2. Loud music from 10am - 6pm and activities everyday at the pool. Trying to lounge on the beach in peace was impossible because the speaker faces the beach. They have a wild foam party on Saturday which seems excessive and should just be done during spring break. 3. Food variety was limited. They serve the same types of foods for lunch and dinner, it all starts to taste the same. They didn't have a variety of fruits. Also, NO seafood. I've never been to an all inclusive that didn't have seafood. Seems like they use yesterday's leftovers for random meals the next day. 4. Al la carte restaurants were hard to reserve but it doesn't matter because the buffet has Italian, Japanese, and Mexican on their rotation schedule. 5. You have to pay for wifi. $45 for 2 devices for 7 days. 6. Had to ask for the ac to be adjusted 3 times. 7. Bathroom doesn't have a fan or air conditioning so it stays stinky and hot in there all the time. PROS: 1. In walking distance to shops and STARBUCKS! The shops had Sunscreen and snacks that were slightly cheaper than the hotel store. 2. Beach was perfect despite the seaweed problems. 3. Hotel and grounds well maintained. 4. Room was very comfy. 5. Friendly and helpful staff.

    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
     Dear guest, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    Round Indicators
    otracy30 07/16/2019 Çift

    “Playacar First Club”

    We recently spent a very memorable week at the Allegro Playacar. The resort is located on one of the best beaches on the Riviera Maya, within easy walking distance of Playa del Carmen. We spent a very relaxing week in the First Club, thanks to Jessica and Ana, who automatically upgraded our room, attended to all of our requests and questions, and arranged for our room to be decorated, including champagne and chocolate covered strawberries, in honor of our wedding anniversary. Santiago and Rafael at the First Club Bar were engaging, humorous and attentive. The food service at the First Club was extraordinary, with regular limited breakfast, lunch and dinner provided. An infinity pool near the First Club lounge was a quiet place to relax. We last visited Allegro Playacar about five years ago, before the major renovations were completed. The resort was absolutely stunning. The food in the buffets and restaurants was excellent, and the staff were willing and able to provide impeccable service. The improvements and level of service made this a thoroughly enjoyable experience. If you are interested in a first-rate beach vacation, Allegro Playacar provides opportunities for any activity you desire. Our only request would be for some sort of shade over part of the pools, including the First Club Pool. Maybe a retractable awning or sail could provide some cover for guests in the pool during the heat of the day. We have no complaints and would highly-recommend the Allegro Playacar. Thanks to all of the staff for the wonderful service they provide.

    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
     Dear Mrs. Tracy, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Earl D Westland, Michigan. 07/16/2019 Çift

    “Vacation stay”

    We had a room near the ocean pool. Nice and clean, Thattch roof with a cotton cover to prevent the thatch from falling down. The stay was good and the entretainment was good. Could have been more up beat. The food was ok could have been more authentic mexican, and more of a variety. Would stay here again maybe during a more busy time to see what else they may come up with for fun

    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
     Dear Mr. Earl, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    DEĞERLENDIRME

    Round Indicators

    • temmuz 18 2019
    • South San Francisco, Kaliforniya
    • Aile

    LouieMercs

    “Number one family choice”


    I was worried about coming here because some sites had the location as adults only but I found that to not be the case. Great for kids and great for friends! They may ask you to sit in a time share presentation, which I didn’t do, but the staff remains friendly. Everyone was so sweet and the staff made my kids feel treated like... well the VIP at the house because everyone was so nice. Start to finish, the entertainment is too notch and they work hard in heat that at time can be unbearable over a cooking grill in already hot weather.


    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
    Dear guest, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    DEĞERLENDIRME

    Round Indicators

    • temmuz 17 2019
    • Aile

    aimeeb2178

    “Allegro”


    This was our second time staying. Staff is friendly. The beach was kept clean. Entertainment at night was good. Enjoyed the mariachi singer, she has a great voice. We were a group of 24 family members.


    Propietario Community M - Allegro Playacar, bu yorumu yanıtladı
    Dear guest, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally . We hope you will allow us to make your next stay unforgettable . Best regards!

    DEĞERLENDIRME

    Round Indicators

    • temmuz 16 2019
    • Chicago, Illinois
    • Çift

    812gac

    “Good hotel but wouldn't return. ”


    Just returned from a 10 day stay at Allegro. I know everyone looks for different things when traveling so below is my pros and cons list. I'll start with the cons just because. CONS: 1. No air conditioning in the main dining room. We did figure out that the al la carte restaurants have AC so you can have breakfast at the Italian restaurant and not sweat to death. Every other day you can go to the Japanese or Italian rooms for AC when they're closed for dinner. 2. Loud music from 10am - 6pm and activities everyday at the pool. Trying to lounge on the beach in peace was impossible because the speaker faces the beach. They have a wild foam party on Saturday which seems excessive and should just be done during spring break. 3. Food variety was limited. They serve the same types of foods for lunch and dinner, it all starts to taste the same. They didn't have a variety of fruits. Also, NO seafood. I've never been to an all inclusive that didn't have seafood. Seems like they use yesterday's leftovers for random meals the next day. 4. Al la carte restaurants were hard to reserve but it doesn't matter because the buffet has Italian, Japanese, and Mexican on their rotation schedule. 5. You have to pay for wifi. $45 for 2 devices for 7 days. 6. Had to ask for the ac to be adjusted 3 times. 7. Bathroom doesn't have a fan or air conditioning so it stays stinky and hot in there all the time. PROS: 1. In walking distance to shops and STARBUCKS! The shops had Sunscreen and snacks that were slightly cheaper than the hotel store. 2. Beach was perfect despite the seaweed problems. 3. Hotel and grounds well maintained. 4. Room was very comfy. 5. Friendly and helpful staff.


    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
    Dear guest, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    DEĞERLENDIRME

    Round Indicators

    • temmuz 16 2019
    • Çift

    otracy30

    “Playacar First Club”


    We recently spent a very memorable week at the Allegro Playacar. The resort is located on one of the best beaches on the Riviera Maya, within easy walking distance of Playa del Carmen. We spent a very relaxing week in the First Club, thanks to Jessica and Ana, who automatically upgraded our room, attended to all of our requests and questions, and arranged for our room to be decorated, including champagne and chocolate covered strawberries, in honor of our wedding anniversary. Santiago and Rafael at the First Club Bar were engaging, humorous and attentive. The food service at the First Club was extraordinary, with regular limited breakfast, lunch and dinner provided. An infinity pool near the First Club lounge was a quiet place to relax. We last visited Allegro Playacar about five years ago, before the major renovations were completed. The resort was absolutely stunning. The food in the buffets and restaurants was excellent, and the staff were willing and able to provide impeccable service. The improvements and level of service made this a thoroughly enjoyable experience. If you are interested in a first-rate beach vacation, Allegro Playacar provides opportunities for any activity you desire. Our only request would be for some sort of shade over part of the pools, including the First Club Pool. Maybe a retractable awning or sail could provide some cover for guests in the pool during the heat of the day. We have no complaints and would highly-recommend the Allegro Playacar. Thanks to all of the staff for the wonderful service they provide.


    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
    Dear Mrs. Tracy, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    DEĞERLENDIRME

    Round Indicators

    • temmuz 16 2019
    • Westland, Michigan
    • Çift

    Earl D

    “Vacation stay”


    We had a room near the ocean pool. Nice and clean, Thattch roof with a cotton cover to prevent the thatch from falling down. The stay was good and the entretainment was good. Could have been more up beat. The food was ok could have been more authentic mexican, and more of a variety. Would stay here again maybe during a more busy time to see what else they may come up with for fun


    Gerente Community M - Allegro Playacar, bu yorumu yanıtladı
    Dear Mr. Earl, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

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