Hotel Occidental Grand Aruba Resort Beach
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J.E.Irausquin Blvd. 83   Noord 27000 Palm Beach ,   Aruba  


Places of Interest

11,6 km Reina Beatrix Uluslararası Havalimanı

5 km Golf sahası

12 km Bushiribana Altın Madeni Kalıntıları

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Aruba

4.0/5 Round Indicators
| 3655 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Odalar

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Temizlik

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Hizmet


Mükemmel

50% Complete

1855

Çok iyi

26% Complete

976

Normal

14% Complete

526

Kötü

4% Complete

178

Çok kötü

3% Complete

120

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    John M 09/21/2018 Arkadaş kaçamakları

    “Home away from home”

    It's our 8th visit to Barcelo Aruba and we will return year after year. Best staff at the 9th floor starting with our sweethearts Veronica and Sandra across in the Restaurant Captain George , Melvin , Joyce , Ederlina and Karina always going above and beyond you guys are the best. Shout out to Managers Jane , Eugene , Eduardo Parraga and our friend Rinus down at the Buffet. Thank you for the great time Barcelo Aruba see you soon.

    Quality Coordinator Mariangelica C - Barcelo Aruba, bu yorumu yanıtladı
     Dera John M, Firstly we would like to thank you for choosing our Barceló Aruba hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We will certainly not fail to convey your very kind compliments to all of them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    Round Indicators
    marklE3005WJ Eolia. 09/21/2018 Aile

    “Another great trip”

    Spent the past week at Barcelo in Aruba with family. Stayed in the Royal club and from check in to check out we never had a problem. The personal working in the Royal club are top notch, we had no problem with dinner reservations, and the staff in the dining room on the 9th floor were exceptional. They were sure to make sure that all your needs were met. Housekeeping was also exceptional. Cleaned room daily, had turn down at night, and they had your room done before you knew it. Lovely ladies that work hard to make your trip that much more enjoyable. Also the cleanliness of the resort was well maintained. The beach is fantastic, great location and well maintained. The only issue that I noticed was that they were running out of towels daily at the towel hut. Other then that I have No other downsides to this vacation. All in all an enjoyable , relaxing week in paradise. Barcelo should be proud of their staff, they all do a great job.

    Quality Coordinator Mariangelica C - Barcelo Aruba, bu yorumu yanıtladı
     Dear marklE3005WJ, Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. On the other hand, we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your well-being whilst staying among us. We lament reading your comment about the pool towels, we would like to offer our sincere apologies as clearly we were not performing to our usual standards on this occasion, we have therefore sent your comment to our housekeeping department for further revision to ensure it does not occur again. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Barceló Aruba Team

    Round Indicators
    PYT1984 09/21/2018 Çift

    “End of Summer Trip ”

    Visited the all inclusive Barcelo after hearing that they recently renovated he property. For a 4 day weekend, it seemed the best option. The property is nice and clean, staff very friendly as check in. My room was on the second floor in tower 2, and was modern looking and well kept. A definite plus is the beach in your backyard and a nice pool and wet bar for a fun day in the sun. A few things to be aware of however: the in house buffet is not good, just 0 taste, low end food. The pool area is super restrictive on towels- which was an immediate turn off for me. Anywhere else I have ever stayed does not run out of towels within 20 mins for paying customers. Also get chairs early because guest hog them all by like 11am! The WiFi is iffy too. Good news is the beach is absolutely gorge, the in house Japanese and Mexican restaurants are worth trying and it’s on the lively strip for options all day long. I would come back to Aruba, won’t necessarily stay here based on prices, ($1340 for 4 days) but it’s a cool hotel overall.

    Quality Coordinator Mariangelica C - Barcelo Aruba, bu yorumu yanıtladı
     Dear PYT1984, We would like to thank you for your preference in selecting our Barceló Aruba hotel for your holidays as well as for taking the time to tell us about your recent experience among us. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Since our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We are glad you enjoyed our Japanese and Mexican restaurants. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights; please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. According to the hotel policy reserving palapas is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Regarding the pool towels, we would like to offer our sincere apologies as clearly we were not performing to our usual standards on this occasion, we are working on this issue to avoid these comments in the future. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Barceló Aruba Team

    Round Indicators
    MitchandRobin Dallas, Teksas. 09/21/2018 Çift

    “Best Location on the Beach”

    Royal Club is a must! Sandra and Veronica will help you with every want/need that you have. From dinner reservations to check in/out, these ladies will read your mind and take total care of you. Meals in the Royal Club restaurant can accommodate all of your dietary restrictions. Special off the menu veggies and smoothies were delivered by the smiling faces of Melvin, Maria, George, Elena and the entire crew. Myrna who manages the Kyoto restaurant will make sure your evening is special. Germin and Gilmer at the Royal Club beach will bring you all of your beach necessities and make you fun, delicious drinks. Even the buffet has an enormous amount of choices all overseen by the watchful of eye of Edgard. The stretch of beach in front of the hotel is the best! Go here!!! This is our 15th time back. You won't regret going to this hotel...but you will regret leaving!

    Quality Coordinator Mariangelica C - Barcelo Aruba, bu yorumu yanıtladı
     Dear MitchandRobin, Thank you for making our Barceló Aruba your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Also, thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Moreover, we greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Barceló Aruba Team

    Round Indicators
    cunninghamdns Simpsonville, Güney Carolina. 09/21/2018 Çift

    “Nice city but hotel outadated”

    I cant lie. I was very disappointed in the room size, decor, and cleanliness. We tried to spend all our time outside of the hotel. Ocean view was not really an ocean view. 2301 is too close if you want rest from 9 to 1 am

    Quality Coordinator Mariangelica C - Barcelo Aruba, bu yorumu yanıtladı
     Dear cunninghamdns, Although we sincerely regret your disappointment with your stay in our Barceló Aruba, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the size / layout of your room and encourage you for a future holiday planning to visit our website where you will find a thorough description of our hotels' rooms and facilities to make sure you book the one that best meets your holiday needs and wishes. In relation to the incident regarding the cleaning of your room, we would like to offer our sincere apologies as clearly we were not performing to our usual standards on this occasion; we thank you for bringing our attention to this matter. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Barceló Aruba Team

    DEĞERLENDIRME

    Round Indicators

    • eylül 21 2018
    • Arkadaş kaçamakları

    John M

    “Home away from home”


    It's our 8th visit to Barcelo Aruba and we will return year after year. Best staff at the 9th floor starting with our sweethearts Veronica and Sandra across in the Restaurant Captain George , Melvin , Joyce , Ederlina and Karina always going above and beyond you guys are the best. Shout out to Managers Jane , Eugene , Eduardo Parraga and our friend Rinus down at the Buffet. Thank you for the great time Barcelo Aruba see you soon.


    Quality Coordinator Mariangelica C - Barcelo Aruba, bu yorumu yanıtladı
    Dera John M, Firstly we would like to thank you for choosing our Barceló Aruba hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We will certainly not fail to convey your very kind compliments to all of them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    DEĞERLENDIRME

    Round Indicators

    • eylül 21 2018
    • Eolia
    • Aile

    marklE3005WJ

    “Another great trip”


    Spent the past week at Barcelo in Aruba with family. Stayed in the Royal club and from check in to check out we never had a problem. The personal working in the Royal club are top notch, we had no problem with dinner reservations, and the staff in the dining room on the 9th floor were exceptional. They were sure to make sure that all your needs were met. Housekeeping was also exceptional. Cleaned room daily, had turn down at night, and they had your room done before you knew it. Lovely ladies that work hard to make your trip that much more enjoyable. Also the cleanliness of the resort was well maintained. The beach is fantastic, great location and well maintained. The only issue that I noticed was that they were running out of towels daily at the towel hut. Other then that I have No other downsides to this vacation. All in all an enjoyable , relaxing week in paradise. Barcelo should be proud of their staff, they all do a great job.


    Quality Coordinator Mariangelica C - Barcelo Aruba, bu yorumu yanıtladı
    Dear marklE3005WJ, Thank you very much for sharing this great review of your recent stay at Barceló Aruba. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. On the other hand, we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your well-being whilst staying among us. We lament reading your comment about the pool towels, we would like to offer our sincere apologies as clearly we were not performing to our usual standards on this occasion, we have therefore sent your comment to our housekeeping department for further revision to ensure it does not occur again. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Barceló Aruba Team

    DEĞERLENDIRME

    Round Indicators

    • eylül 21 2018
    • Çift

    PYT1984

    “End of Summer Trip ”


    Visited the all inclusive Barcelo after hearing that they recently renovated he property. For a 4 day weekend, it seemed the best option. The property is nice and clean, staff very friendly as check in. My room was on the second floor in tower 2, and was modern looking and well kept. A definite plus is the beach in your backyard and a nice pool and wet bar for a fun day in the sun. A few things to be aware of however: the in house buffet is not good, just 0 taste, low end food. The pool area is super restrictive on towels- which was an immediate turn off for me. Anywhere else I have ever stayed does not run out of towels within 20 mins for paying customers. Also get chairs early because guest hog them all by like 11am! The WiFi is iffy too. Good news is the beach is absolutely gorge, the in house Japanese and Mexican restaurants are worth trying and it’s on the lively strip for options all day long. I would come back to Aruba, won’t necessarily stay here based on prices, ($1340 for 4 days) but it’s a cool hotel overall.


    Quality Coordinator Mariangelica C - Barcelo Aruba, bu yorumu yanıtladı
    Dear PYT1984, We would like to thank you for your preference in selecting our Barceló Aruba hotel for your holidays as well as for taking the time to tell us about your recent experience among us. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Since our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We are glad you enjoyed our Japanese and Mexican restaurants. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights; please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. According to the hotel policy reserving palapas is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Regarding the pool towels, we would like to offer our sincere apologies as clearly we were not performing to our usual standards on this occasion, we are working on this issue to avoid these comments in the future. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Barceló Aruba Team

    DEĞERLENDIRME

    Round Indicators

    • eylül 21 2018
    • Dallas, Teksas
    • Çift

    MitchandRobin

    “Best Location on the Beach”


    Royal Club is a must! Sandra and Veronica will help you with every want/need that you have. From dinner reservations to check in/out, these ladies will read your mind and take total care of you. Meals in the Royal Club restaurant can accommodate all of your dietary restrictions. Special off the menu veggies and smoothies were delivered by the smiling faces of Melvin, Maria, George, Elena and the entire crew. Myrna who manages the Kyoto restaurant will make sure your evening is special. Germin and Gilmer at the Royal Club beach will bring you all of your beach necessities and make you fun, delicious drinks. Even the buffet has an enormous amount of choices all overseen by the watchful of eye of Edgard. The stretch of beach in front of the hotel is the best! Go here!!! This is our 15th time back. You won't regret going to this hotel...but you will regret leaving!


    Quality Coordinator Mariangelica C - Barcelo Aruba, bu yorumu yanıtladı
    Dear MitchandRobin, Thank you for making our Barceló Aruba your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Also, thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Moreover, we greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Barceló Aruba Team

    DEĞERLENDIRME

    Round Indicators

    • eylül 21 2018
    • Simpsonville, Güney Carolina
    • Çift

    cunninghamdns

    “Nice city but hotel outadated”


    I cant lie. I was very disappointed in the room size, decor, and cleanliness. We tried to spend all our time outside of the hotel. Ocean view was not really an ocean view. 2301 is too close if you want rest from 9 to 1 am


    Quality Coordinator Mariangelica C - Barcelo Aruba, bu yorumu yanıtladı
    Dear cunninghamdns, Although we sincerely regret your disappointment with your stay in our Barceló Aruba, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the size / layout of your room and encourage you for a future holiday planning to visit our website where you will find a thorough description of our hotels' rooms and facilities to make sure you book the one that best meets your holiday needs and wishes. In relation to the incident regarding the cleaning of your room, we would like to offer our sincere apologies as clearly we were not performing to our usual standards on this occasion; we thank you for bringing our attention to this matter. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Barceló Aruba Team

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