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İsterseniz dili değiştirebilirsiniz

Camas y vistas del Barceló Residences Dubai Marina
;
map

Harita ve konum

Al Dar Tower, King Salman Bin Abdulaziz Road   Dubai Marina UAE,    


İlginizi Çekecek Yerler

37,5 km Dubai Uluslararası Havalimanı

6 km Palm Jumeirah

28 km Burj Khalifa

5 km Al Qasba-Sahara Merkezi

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Residences Dubai Marina

4.0/5 Round Indicators
| 294 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

53% Complete

158

Çok iyi

26% Complete

79

Normal

10% Complete

31

Kötü

4% Complete

12

Çok kötü

5% Complete

15

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Aidana U 07/23/2019 Aile

    “Amazing location”

    Everything was absolutely amazing as we planed. I want to mention a friendly and professional guest relation agent Elmira, who helped us with all the questions through all our stay. We enjoyed a vacation in the room with a nice Marina view, perfect location.
    Round Indicators
    Stay21253238767 07/19/2019 İş

    “Didnt meet my expectations”

    Services are bad, welcome experience was disaster as my checkin was done by security personnel. Wifi is very very slow, room is always hot and humid as the AC is doesnt work. Lifts are hot and humid witout ventilation ( just imagin going 40 floors in these lift)

    Rooms Operations Manager GMBarceloMarina - Barceló Residences Dubai Marina, bu yorumu yanıtladı
     Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Residences, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for the inconsistencies experienced by you during your stay. It is also with great concern that we have read your comments on our reception team and that you were assisted by a security personnel at check in as our colleagues were busy assisting other guests. It is renowned in the hospitality industry that the first 10 minutes at the reception and the last 10 upon check out contribute greatly to the reputation of a hotel; please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned. In respect to your feedback about the air conditioner ineffectiveness in the room you had shared this feedback upon departure with our Front Desk Supervisor and we went to check your room immediately post check out along with our Chief Engineer and found your set room temperature to be at 20 degree Celsius. We do apologize for the inconvenience caused to you due to the elevators which were warm. We are working towards improving the air flow inside elevators and we will be able to arrest this issue at hand within this week. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Once again we thank you for sharing this valuable feedback with us, please be rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Best regards, Ilavarasi Raja Rooms Operations Manager

    Round Indicators
    mariyasterhova Dubai, Birleşik Arap Emirlikleri. 06/29/2019 Arkadaş kaçamakları

    “Nice stay in Barcelo Residence ”

    We had nice time in Barcelo Residence Marina!!! Super location and friendly staff , specially Elmira - guest relation. She helped so much and make our vacation more comfortable. Hotel is very cozy, clean and comfy :))) We stayed just for few days....next time we will try to be more longer coz many things to see in sunny Dubai:)))

    Rooms Operations Manager GMBarceloMarina - Barceló Residences Dubai Marina, bu yorumu yanıtladı
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are delighted to read that you really enjoyed the beach close by and the unique location to enjoy the delights of a great vacation. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. Thank you for your very nice compliments for Elmira, she does work very hard every day to make sure our guests feel well attended to at all times and definitely she is an asset to our property. We will certainly share your kind words of appreciation with her and we are certain she will be pleased to know her efforts have been appreciated. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our apartment. Thank you for choosing to stay with us for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Ilavarasi Raja Rooms Operations Manager

    Round Indicators
    aymanh2169 06/24/2019 Aile

    “Great location”

    Very good location, the service is great, good facilities, spacious rooms ,I really enjoyed my stay in the hotel . The staff was extremely nice and the room service were excellent spectacular views especially sea side

    Rooms Operations Manager GMBarceloMarina - Barceló Residences Dubai Marina, bu yorumu yanıtladı
     Dear Guest, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. We are delighted to read that you really enjoyed the beach close by and the unique location to enjoy the delights of a great vacation. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Ilavarasi Raja Rooms Operations Manager

    Round Indicators
    necipilkerk İzmir, Türkiye. 09/11/2018 Çift

    “Mükemmel ”

    Dubai marinanın içerisinde yeri çok merkezi. Çalışanlar çok güleryüzlü.her ihtiyacınızı karşılayacak bir otel ev ortamı yaratılmış resmen . fiyatları da uygun diğer otellere göre. Uzun süreli dubai gezilerinde tercih etmelisiniz.

    General Manager GMBarceloMarina - Barceló Residences Dubai Marina, bu yorumu yanıtladı
     Dear Muekemmel, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 23 2019
    • Aile

    Aidana U

    “Amazing location”


    Everything was absolutely amazing as we planed. I want to mention a friendly and professional guest relation agent Elmira, who helped us with all the questions through all our stay. We enjoyed a vacation in the room with a nice Marina view, perfect location.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 19 2019
    • İş

    Stay21253238767

    “Didnt meet my expectations”


    Services are bad, welcome experience was disaster as my checkin was done by security personnel. Wifi is very very slow, room is always hot and humid as the AC is doesnt work. Lifts are hot and humid witout ventilation ( just imagin going 40 floors in these lift)


    Rooms Operations Manager GMBarceloMarina - Barceló Residences Dubai Marina, bu yorumu yanıtladı
    Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Residences, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for the inconsistencies experienced by you during your stay. It is also with great concern that we have read your comments on our reception team and that you were assisted by a security personnel at check in as our colleagues were busy assisting other guests. It is renowned in the hospitality industry that the first 10 minutes at the reception and the last 10 upon check out contribute greatly to the reputation of a hotel; please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned. In respect to your feedback about the air conditioner ineffectiveness in the room you had shared this feedback upon departure with our Front Desk Supervisor and we went to check your room immediately post check out along with our Chief Engineer and found your set room temperature to be at 20 degree Celsius. We do apologize for the inconvenience caused to you due to the elevators which were warm. We are working towards improving the air flow inside elevators and we will be able to arrest this issue at hand within this week. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Once again we thank you for sharing this valuable feedback with us, please be rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Best regards, Ilavarasi Raja Rooms Operations Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 29 2019
    • Dubai, Birleşik Arap Emirlikleri
    • Arkadaş kaçamakları

    mariyasterhova

    “Nice stay in Barcelo Residence ”


    We had nice time in Barcelo Residence Marina!!! Super location and friendly staff , specially Elmira - guest relation. She helped so much and make our vacation more comfortable. Hotel is very cozy, clean and comfy :))) We stayed just for few days....next time we will try to be more longer coz many things to see in sunny Dubai:)))


    Rooms Operations Manager GMBarceloMarina - Barceló Residences Dubai Marina, bu yorumu yanıtladı
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are delighted to read that you really enjoyed the beach close by and the unique location to enjoy the delights of a great vacation. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. Thank you for your very nice compliments for Elmira, she does work very hard every day to make sure our guests feel well attended to at all times and definitely she is an asset to our property. We will certainly share your kind words of appreciation with her and we are certain she will be pleased to know her efforts have been appreciated. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our apartment. Thank you for choosing to stay with us for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Ilavarasi Raja Rooms Operations Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 24 2019
    • Aile

    aymanh2169

    “Great location”


    Very good location, the service is great, good facilities, spacious rooms ,I really enjoyed my stay in the hotel . The staff was extremely nice and the room service were excellent spectacular views especially sea side


    Rooms Operations Manager GMBarceloMarina - Barceló Residences Dubai Marina, bu yorumu yanıtladı
    Dear Guest, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. We are delighted to read that you really enjoyed the beach close by and the unique location to enjoy the delights of a great vacation. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Ilavarasi Raja Rooms Operations Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 11 2018
    • İzmir, Türkiye
    • Çift

    necipilkerk

    “Mükemmel ”


    Dubai marinanın içerisinde yeri çok merkezi. Çalışanlar çok güleryüzlü.her ihtiyacınızı karşılayacak bir otel ev ortamı yaratılmış resmen . fiyatları da uygun diğer otellere göre. Uzun süreli dubai gezilerinde tercih etmelisiniz.


    General Manager GMBarceloMarina - Barceló Residences Dubai Marina, bu yorumu yanıtladı
    Dear Muekemmel, Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future. Kindest regards Sven Fritzsche General Manager

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