Barceló Hotel Bar Terrace  Santo Domingo
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Barceló Santo Domingo

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero   10203 Santo Domingo ,   República Dominicana  


Places of Interest

29,2 km Santo Domingo Havalimanı

5 km Ulusal Tiyatro

Premios y Reconocimientos Prizes and awards

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Barceló Santo Domingo

4.0/5 Round Indicators
| 1688 Görüşler

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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GEZGINLERIN PUANLAMASI

Mükemmel

54% Complete

926

Çok iyi

24% Complete

417

Normal

9% Complete

164

Kötü

5% Complete

99

Çok kötü

4% Complete

82

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    esionery Santo Domingo, Dominik Cumhuriyeti. 07/04/2018 İş

    “Some Up and Down with this hotel.....”

    Good: my room was very nice, the maids where very helpful and friendly, the pool is great even the pool people should learn about manners, all of them are very unpolite and treat the customers like they are making us a favor but this is not even the bad. BAD: Dont ever even think about going inside what is called the piano bar but really is a some seedy and despicable night club, where they have hookers offering they services without any shame, after i finished my first and very bad made drink i decided to go, very bad experience.

    Director de Relaciones con Clientes Barcelo S - Barcelo Santo Domingo, bu yorumu yanıtladı
     Dear Mr. Nery: We first would like to thank you for choosing our Barceló Santo Domingo hotel and for sharing your comments on your experience among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Also, we thank you for pointing out the kindness and enthusiasm of our housekeeping staff. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enormous impact on the overall holiday experience, therefore we are sincerely sorry to read your comments on the service received at the pool and at the piano bar and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best regards, Liana Contreras

    Round Indicators
    LarchFoodie Larchmont, New York. 07/03/2018 Arkadaş kaçamakları

    “Top- notch Hotel!”

    I stayed here recently for one night. The room was spacious, clean, and very well appointed. Everything worked perfectly! Breakfast buffet was also outstanding with a wide variety of options including made-to-order omelettes. I would definitely stay here again!

    Guest Service Barcelo S - Barcelo Santo Domingo, bu yorumu yanıtladı
     Dear Guest: Thank you very much for sharing this great review of your recent stay at Barceló Santo Domingo. We are thrilled that you have enjoyed your stay. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are happy to know you liked yours so much. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards Dora Polanco

    Round Indicators
    andrewpapa304 07/03/2018 İş

    “Great service.”

    Excellent service. Very good variety of food. Good quality . Well renovated. Can hear horns of cars. I would definitely stay again. The wifi works well but need to relogin often. Very stable. Excellent choice.

    Guest Service Barcelo S - Barcelo Santo Domingo, bu yorumu yanıtladı
     Dear Mr. Andrew: First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel and are delighted to read that we were able to match your expectations. Moreover, we thank you for your wonderful comments on service, facilities and the variety of our food, which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Dora Polanco

    Round Indicators
    Jerry B 07/03/2018 İş

    “My hotel stay and the employees I encountered”

    My hotel stay and the employees I encountered I have visit this hotel several times and each time my hotel stay has been enjoyable and I highly recommend this hotel to all of my business clients and associates I received excellent customer service from the hotel director to the Bellman I enjoyed the premium club and the spa and the employees at the front desk. The customer service was so intimate and personal that I remember the names of the employees. front desk .( Lady Delarosa , Braion Caizo , Mendozo, Rodolfo ) premium level (Algenis and Maiany ) The spa (Katherin Taveras Johanny Cleto and Nelisse Vargas) but a special shout out to the spa front desk representative Katherin Taveras I have never experienced better customer service she was excellent personable very kind with a beautiful smile and always treated me with gentleness and respect and I highly recommend her continue service at the spa her professionalism and integrity and dedication to customer service is insurmountable and because of her I will visit the spa For services on my every trip thank you again Cesar the hotel director and all of its employees thank U thank U thank U

    Guest Service Barcelo S - Barcelo Santo Domingo, bu yorumu yanıtladı
     Dear Mr.Blackmon: First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel and are delighted to read that we were able to match your expectations. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Dora Polanco

    Round Indicators
    06/29/2018 İş

    “A PLEASANT STAY AT BARCELO”

    Excellent customer service with an outstanding personnel in the lobby area. Rooms are always neat and clean as well as the persons in charge of the maintenance in the floor. Hotel night life is decent and food in the overall is ok.

    Guest Service Barcelo S - Barcelo Santo Domingo, bu yorumu yanıtladı
     Distinguished Guest: We appreciate your comments after your recent visit. Since we always try to improve, your comments are crucial to our future success. We are very happy to read that you liked the room you stayed in and found that it was clean and comfortable at all times. Thank you for your compliments to our team, they work very hard every day to make sure our clients feel well taken care of at all times   Waiting for your next Visit. Dora Polanco

    DEĞERLENDIRME

    Round Indicators

    • temmuz 4 2018
    • Santo Domingo, Dominik Cumhuriyeti
    • İş

    esionery

    “Some Up and Down with this hotel.....”


    Good: my room was very nice, the maids where very helpful and friendly, the pool is great even the pool people should learn about manners, all of them are very unpolite and treat the customers like they are making us a favor but this is not even the bad. BAD: Dont ever even think about going inside what is called the piano bar but really is a some seedy and despicable night club, where they have hookers offering they services without any shame, after i finished my first and very bad made drink i decided to go, very bad experience.


    Director de Relaciones con Clientes Barcelo S - Barcelo Santo Domingo, bu yorumu yanıtladı
    Dear Mr. Nery: We first would like to thank you for choosing our Barceló Santo Domingo hotel and for sharing your comments on your experience among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Also, we thank you for pointing out the kindness and enthusiasm of our housekeeping staff. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enormous impact on the overall holiday experience, therefore we are sincerely sorry to read your comments on the service received at the pool and at the piano bar and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best regards, Liana Contreras

    DEĞERLENDIRME

    Round Indicators

    • temmuz 3 2018
    • Larchmont, New York
    • Arkadaş kaçamakları

    LarchFoodie

    “Top- notch Hotel!”


    I stayed here recently for one night. The room was spacious, clean, and very well appointed. Everything worked perfectly! Breakfast buffet was also outstanding with a wide variety of options including made-to-order omelettes. I would definitely stay here again!


    Guest Service Barcelo S - Barcelo Santo Domingo, bu yorumu yanıtladı
     Dear Guest: Thank you very much for sharing this great review of your recent stay at Barceló Santo Domingo. We are thrilled that you have enjoyed your stay. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are happy to know you liked yours so much. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards Dora Polanco

    DEĞERLENDIRME

    Round Indicators

    • temmuz 3 2018
    • İş

    andrewpapa304

    “Great service.”


    Excellent service. Very good variety of food. Good quality . Well renovated. Can hear horns of cars. I would definitely stay again. The wifi works well but need to relogin often. Very stable. Excellent choice.


    Guest Service Barcelo S - Barcelo Santo Domingo, bu yorumu yanıtladı
    Dear Mr. Andrew: First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel and are delighted to read that we were able to match your expectations. Moreover, we thank you for your wonderful comments on service, facilities and the variety of our food, which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Dora Polanco

    DEĞERLENDIRME

    Round Indicators

    • temmuz 3 2018
    • İş

    Jerry B

    “My hotel stay and the employees I encountered”


    My hotel stay and the employees I encountered I have visit this hotel several times and each time my hotel stay has been enjoyable and I highly recommend this hotel to all of my business clients and associates I received excellent customer service from the hotel director to the Bellman I enjoyed the premium club and the spa and the employees at the front desk. The customer service was so intimate and personal that I remember the names of the employees. front desk .( Lady Delarosa , Braion Caizo , Mendozo, Rodolfo ) premium level (Algenis and Maiany ) The spa (Katherin Taveras Johanny Cleto and Nelisse Vargas) but a special shout out to the spa front desk representative Katherin Taveras I have never experienced better customer service she was excellent personable very kind with a beautiful smile and always treated me with gentleness and respect and I highly recommend her continue service at the spa her professionalism and integrity and dedication to customer service is insurmountable and because of her I will visit the spa For services on my every trip thank you again Cesar the hotel director and all of its employees thank U thank U thank U


    Guest Service Barcelo S - Barcelo Santo Domingo, bu yorumu yanıtladı
    Dear Mr.Blackmon: First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel and are delighted to read that we were able to match your expectations. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Dora Polanco

    DEĞERLENDIRME

    Round Indicators

    • haziran 29 2018
    • İş

    “A PLEASANT STAY AT BARCELO”


    Excellent customer service with an outstanding personnel in the lobby area. Rooms are always neat and clean as well as the persons in charge of the maintenance in the floor. Hotel night life is decent and food in the overall is ok.


    Guest Service Barcelo S - Barcelo Santo Domingo, bu yorumu yanıtladı
    Distinguished Guest: We appreciate your comments after your recent visit. Since we always try to improve, your comments are crucial to our future success. We are very happy to read that you liked the room you stayed in and found that it was clean and comfortable at all times. Thank you for your compliments to our team, they work very hard every day to make sure our clients feel well taken care of at all times   Waiting for your next Visit. Dora Polanco

    Barceló Hotel Pool  Santo Domingo

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    **İndirim kodunun uygulanması, otele varış anında geçerli değildir, yani yalnızca rezervasyonun gerçekleştirilmesi anında indirim geçerli olacaktır. 

    **Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda, otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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