Barceló Hotel Interiors  Fès Medina
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Harita ve konum

53 Avenue Hassan II   30000 Fez ,   Marruecos  


Places of Interest

14 km Fe`s-Saiss Uluslararası Havalimanı

1 km Tren İstasyonu

2 km Medina

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Prizes and awards

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Barceló Fès Medina

4.0/5 Round Indicators
| 819 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

31% Complete

260

Çok iyi

34% Complete

284

Normal

21% Complete

178

Kötü

6% Complete

52

Çok kötü

5% Complete

46

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Michelle C Melbourne, Victoria, Australia. 03/25/2019 Çift

    “right in the city”

    easy location. it has a McDonalds and a large shopping mall just next door. the McDonalds architecture is also very unique. worth a visit as it incorporate the Morocco's style. As for the large shopping mall next door, it is just another mall but getting there can be challenging as the cars, beggers, street vendors will swamp you. the hotel rooms is small and the 2 lifts are even smaller. we used the stairs all the time we were there as the porters used the lifts to upload luggages. breakfast spread is good and the queue for cooked eggs is long on both mornings we were there.
    Round Indicators
    Travelgal224466 03/12/2019 Aile

    “Disappointing”

    This hotel is in need of an upgrade in many areas. The main carpet in the lobby is grossly stained and ripped. It would be a relatively small expense to have it replaced, yet it would make a big difference. Little things were unfortunate, such as being given only one very small bottle of water in the room and only given on first day of a multi-day stay - in a country in which one cannot safely drink the tap water. The cleaning staff was friendly and helpful, though. Hotel did put effort into the presentation of the food for our dinner buffet and we enjoyed it, but we were most disappointed with the breakfast buffet the next morning. The staff who tended it worked hard, but since there were too few of them, tables were not cleaned and food was not replenished in a timely manner at all. We just couldn’t wait the length of time it took to get certain foods we wanted and absolutely could not wait in the over 20 minute line up for the single chef to create a personal omelette. Lovely offering, these omelettes, but few could wait to order one. This hotel rates just three stars and we’re sure better accommodations can be found for the price.

    Manager Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
     Dear guest, Thank you for sharing a review of Barceló Fes Médina. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Please note that some upgrading has already started in our hotel, for example the carpet in the lobby has been changed today and we scheduled it before and now it is replaced, and regarding the water in the room it is complimentary for all guests upon arrival and we do have room service 24h/7days at the service of our guests if they have any demand for food and beverage, We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts. With regard to the number of staff members for the service, we are pleased to inform you that these ratios were calculated using studies based on our occupancy, average stay, rates and other data. We appreciate your feedback and will take it into consideration. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons General Manager Barcelo Fés Médina

    Round Indicators
    Carey2016 Lake Oswego, Oregon. 03/08/2019 Çift

    “Good location, nice rooms”

    The rooms are clean and of a decent size. Beds are a bit hard, but work. Breakfast buffet has a good selection of foods, juices, etc., with an omelette chef. The front desk and bar personnel are very nice and helpful. The hotel is located on the main drag in Fes and is very close to numerous cafes, restaurants and a supermarket. I’d give it a 4 star European rating.

    General Manager Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
     Dear Guest; First and foremost we would like to thank you for choosing our Barceló Fés Médina hotel for your visit to Fez and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. General Manager Barcelo Fés Médina

    Round Indicators
    putnik1903 İstanbul, Türkiye. 11/21/2016 Arkadaş kaçamakları

    “Süper”

    Bir şehir otelinden beklenebilecek her şey var. Yeni Fez'in tam merkezinde yer alıyor. Kahvaltı ve yemekler harika. Personel ilgili. Odalar çok güzel ve tüm beklentilerinizi karşılıyor. Otelin dekoru iç açıcı. Fez için en iyi alternatiflerden biri.

    Gerente Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Fes Medina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. General Manager Barceló Fès Médina

    Round Indicators
    Kediyi Ö Adapazarı, Türkiye. 01/07/2016 Arkadaş kaçamakları

    “İyi”

    Barcelo zincir otellerden biri (adından da anlaşılacağı üzere).O yüzden seviyesi yüksek.Bir gece kaldık.Oda gayet güzel ve temizdi.Mobilyalar birinci sınıf.Yemekler açık büfeydi ve lezzetliydi,temizdi.Lokasyon gayet güzel.Odalarda su ısıtıcısı kahve ve çay çeşitleri olması küçük ama çok önemli bir ayrıntıydı.

    DEĞERLENDIRME

    Round Indicators

    • mart 25 2019
    • Melbourne, Victoria, Australia
    • Çift

    Michelle C

    “right in the city”


    easy location. it has a McDonalds and a large shopping mall just next door. the McDonalds architecture is also very unique. worth a visit as it incorporate the Morocco's style. As for the large shopping mall next door, it is just another mall but getting there can be challenging as the cars, beggers, street vendors will swamp you. the hotel rooms is small and the 2 lifts are even smaller. we used the stairs all the time we were there as the porters used the lifts to upload luggages. breakfast spread is good and the queue for cooked eggs is long on both mornings we were there.


    DEĞERLENDIRME

    Round Indicators

    • mart 12 2019
    • Aile

    Travelgal224466

    “Disappointing”


    This hotel is in need of an upgrade in many areas. The main carpet in the lobby is grossly stained and ripped. It would be a relatively small expense to have it replaced, yet it would make a big difference. Little things were unfortunate, such as being given only one very small bottle of water in the room and only given on first day of a multi-day stay - in a country in which one cannot safely drink the tap water. The cleaning staff was friendly and helpful, though. Hotel did put effort into the presentation of the food for our dinner buffet and we enjoyed it, but we were most disappointed with the breakfast buffet the next morning. The staff who tended it worked hard, but since there were too few of them, tables were not cleaned and food was not replenished in a timely manner at all. We just couldn’t wait the length of time it took to get certain foods we wanted and absolutely could not wait in the over 20 minute line up for the single chef to create a personal omelette. Lovely offering, these omelettes, but few could wait to order one. This hotel rates just three stars and we’re sure better accommodations can be found for the price.


    Manager Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
    Dear guest, Thank you for sharing a review of Barceló Fes Médina. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Please note that some upgrading has already started in our hotel, for example the carpet in the lobby has been changed today and we scheduled it before and now it is replaced, and regarding the water in the room it is complimentary for all guests upon arrival and we do have room service 24h/7days at the service of our guests if they have any demand for food and beverage, We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts. With regard to the number of staff members for the service, we are pleased to inform you that these ratios were calculated using studies based on our occupancy, average stay, rates and other data. We appreciate your feedback and will take it into consideration. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons General Manager Barcelo Fés Médina

    DEĞERLENDIRME

    Round Indicators

    • mart 8 2019
    • Lake Oswego, Oregon
    • Çift

    Carey2016

    “Good location, nice rooms”


    The rooms are clean and of a decent size. Beds are a bit hard, but work. Breakfast buffet has a good selection of foods, juices, etc., with an omelette chef. The front desk and bar personnel are very nice and helpful. The hotel is located on the main drag in Fes and is very close to numerous cafes, restaurants and a supermarket. I’d give it a 4 star European rating.


    General Manager Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
    Dear Guest; First and foremost we would like to thank you for choosing our Barceló Fés Médina hotel for your visit to Fez and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. General Manager Barcelo Fés Médina

    DEĞERLENDIRME

    Round Indicators

    • kasım 21 2016
    • İstanbul, Türkiye
    • Arkadaş kaçamakları

    putnik1903

    “Süper”


    Bir şehir otelinden beklenebilecek her şey var. Yeni Fez'in tam merkezinde yer alıyor. Kahvaltı ve yemekler harika. Personel ilgili. Odalar çok güzel ve tüm beklentilerinizi karşılıyor. Otelin dekoru iç açıcı. Fez için en iyi alternatiflerden biri.


    Gerente Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Fes Medina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. General Manager Barceló Fès Médina

    DEĞERLENDIRME

    Round Indicators

    • ocak 7 2016
    • Adapazarı, Türkiye
    • Arkadaş kaçamakları

    Kediyi Ö

    “İyi”


    Barcelo zincir otellerden biri (adından da anlaşılacağı üzere).O yüzden seviyesi yüksek.Bir gece kaldık.Oda gayet güzel ve temizdi.Mobilyalar birinci sınıf.Yemekler açık büfeydi ve lezzetliydi,temizdi.Lokasyon gayet güzel.Odalarda su ısıtıcısı kahve ve çay çeşitleri olması küçük ama çok önemli bir ayrıntıydı.


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    *Barceló, kabul etme anında, ilan edilmiş olan indirimlerin uygulanması hakkını saklı tutar. 

    **İndirim kodunun uygulanması otele varış anında geçerli değildir; yani indirim yalnızca rezervasyonun gerçekleştirildiği anda geçerli olacaktır. 

    **Otel, otele giriş yapılması esnasında, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini talep edecektir. Geçerliliğin doğrulanamaması veya şartların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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