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Barceló Hotel Interiors  Fès Medina
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Harita ve konum

53 Avenue Hassan II   30000 Fez ,   Marruecos  


Places of Interest

14 km Fe`s-Saiss Uluslararası Havalimanı

1 km Tren İstasyonu

2 km Medina

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Fès Medina

4.0/5 Round Indicators
| 874 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

31% Complete

279

Çok iyi

34% Complete

302

Normal

21% Complete

188

Kötü

6% Complete

55

Çok kötü

5% Complete

50

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Nicole S Sidney, Avustralya. 07/13/2019 Aile

    “wheelchair friendly stay”

    We spent three nights at this hotel. It had a great, central location near supermarket, banks, restaurants, and a McDonalds. There is a nice park across the road where locals spend their evenings, although it does get a little bit loud at times. The rooms were clean and spacious, we had an accessible room for a wheelchair and it was great. The bathroom was very accessible and all of the hotel facilities, restaurants, pool were wheelchair friendly. The staff were great, especially in the restaurant where we had delicious buffet breakfasts and dinners. The chef helped me (in a wheelchair) with serving my dinner and the restaurant staff were extremely helpful. We thoroughly enjoyed our stay here and would recommend it.

    General Manager Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
     Dear Mrs. Nicole, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of the city of Fez. We also would like to thank you for your highlight on the comfort of our rooms because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying rooms for all our guests and especially for guests with the wheelchair, therefore we pay the finest attention when it comes to choosing the mattresses for our beds and the all the facilities. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We greatly appreciate the time you spent to share your recent holiday experience and we thank you for your kind recommendation to Tripadvisor’s readers. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. General Manager Barceló Fès Médina

    Round Indicators
    Wanderer60892774922 07/07/2019 Yalnız seyahat

    “1 week stay”

    Overall good experience, staff are polite and friendly, rooms are clean, would stay here again. Wifi is patchy in some places but cant complain as its free. Swimming pool is a good size. Hotel is situated in a very good area, shopping mall is close and is so is local shops.

    General Manager Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
     Dear guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Fès Médina hotel and we thank you for your kind recommendation to Tripadvisor’s readers. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. we are very pleased also to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. The access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of the city of Fez. We hope to welcome you back to our hotel in the near future for yet another great stay. General Manager Barceló Fès Médina

    Round Indicators
    Ewa F 07/02/2019 Çift

    “Disappointed”

    The hotel is no where near anything you'd want to see and we had tons of issues with the room such as the door being brocken so we couldn't leave and had to move rooms and the safe instructions bring misguided. Felt unsafe.

    General Manager Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
     Dear guest, We first would like to thank you for choosing our Barceló Fès Médina hotel for your holidays in Fez and for sharing your comments on your experience among us. We are sorry that our location is not exactly what you were looking for in terms of proximity to the old city of Fez. Many guests love our unbeatable location in the heart of the new city, near to shopping mall, restaurants and coffee shops and also walking distance to the old Médina. We do apologize for the technical problems you encountered and you had to change the room; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis,your feedback will be shared with our Maintenance Manager to ensure that this was an isolated issue that is corrected moving forward. We look forward to seeing you again so we may regain your trust with a better experience. General Manager Barceló Fès Médina

    Round Indicators
    putnik1903 İstanbul, Türkiye. 11/21/2016 Arkadaş kaçamakları

    “Süper”

    Bir şehir otelinden beklenebilecek her şey var. Yeni Fez'in tam merkezinde yer alıyor. Kahvaltı ve yemekler harika. Personel ilgili. Odalar çok güzel ve tüm beklentilerinizi karşılıyor. Otelin dekoru iç açıcı. Fez için en iyi alternatiflerden biri.

    Gerente Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Fes Medina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. General Manager Barceló Fès Médina

    Round Indicators
    Kediyi Ö Adapazarı, Türkiye. 01/07/2016 Arkadaş kaçamakları

    “İyi”

    Barcelo zincir otellerden biri (adından da anlaşılacağı üzere).O yüzden seviyesi yüksek.Bir gece kaldık.Oda gayet güzel ve temizdi.Mobilyalar birinci sınıf.Yemekler açık büfeydi ve lezzetliydi,temizdi.Lokasyon gayet güzel.Odalarda su ısıtıcısı kahve ve çay çeşitleri olması küçük ama çok önemli bir ayrıntıydı.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 13 2019
    • Sidney, Avustralya
    • Aile

    Nicole S

    “wheelchair friendly stay”


    We spent three nights at this hotel. It had a great, central location near supermarket, banks, restaurants, and a McDonalds. There is a nice park across the road where locals spend their evenings, although it does get a little bit loud at times. The rooms were clean and spacious, we had an accessible room for a wheelchair and it was great. The bathroom was very accessible and all of the hotel facilities, restaurants, pool were wheelchair friendly. The staff were great, especially in the restaurant where we had delicious buffet breakfasts and dinners. The chef helped me (in a wheelchair) with serving my dinner and the restaurant staff were extremely helpful. We thoroughly enjoyed our stay here and would recommend it.


    General Manager Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
    Dear Mrs. Nicole, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of the city of Fez. We also would like to thank you for your highlight on the comfort of our rooms because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying rooms for all our guests and especially for guests with the wheelchair, therefore we pay the finest attention when it comes to choosing the mattresses for our beds and the all the facilities. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We greatly appreciate the time you spent to share your recent holiday experience and we thank you for your kind recommendation to Tripadvisor’s readers. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. General Manager Barceló Fès Médina

    DEĞERLENDIRME

    Round Indicators

    • temmuz 7 2019
    • Yalnız seyahat

    Wanderer60892774922

    “1 week stay”


    Overall good experience, staff are polite and friendly, rooms are clean, would stay here again. Wifi is patchy in some places but cant complain as its free. Swimming pool is a good size. Hotel is situated in a very good area, shopping mall is close and is so is local shops.


    General Manager Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
     Dear guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Fès Médina hotel and we thank you for your kind recommendation to Tripadvisor’s readers. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. we are very pleased also to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. The access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of the city of Fez. We hope to welcome you back to our hotel in the near future for yet another great stay. General Manager Barceló Fès Médina

    DEĞERLENDIRME

    Round Indicators

    • temmuz 2 2019
    • Çift

    Ewa F

    “Disappointed”


    The hotel is no where near anything you'd want to see and we had tons of issues with the room such as the door being brocken so we couldn't leave and had to move rooms and the safe instructions bring misguided. Felt unsafe.


    General Manager Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
    Dear guest, We first would like to thank you for choosing our Barceló Fès Médina hotel for your holidays in Fez and for sharing your comments on your experience among us. We are sorry that our location is not exactly what you were looking for in terms of proximity to the old city of Fez. Many guests love our unbeatable location in the heart of the new city, near to shopping mall, restaurants and coffee shops and also walking distance to the old Médina. We do apologize for the technical problems you encountered and you had to change the room; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis,your feedback will be shared with our Maintenance Manager to ensure that this was an isolated issue that is corrected moving forward. We look forward to seeing you again so we may regain your trust with a better experience. General Manager Barceló Fès Médina

    DEĞERLENDIRME

    Round Indicators

    • kasım 21 2016
    • İstanbul, Türkiye
    • Arkadaş kaçamakları

    putnik1903

    “Süper”


    Bir şehir otelinden beklenebilecek her şey var. Yeni Fez'in tam merkezinde yer alıyor. Kahvaltı ve yemekler harika. Personel ilgili. Odalar çok güzel ve tüm beklentilerinizi karşılıyor. Otelin dekoru iç açıcı. Fez için en iyi alternatiflerden biri.


    Gerente Manager_Fes2016 - Barceló Fès Medina, bu yorumu yanıtladı
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Fes Medina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. General Manager Barceló Fès Médina

    DEĞERLENDIRME

    Round Indicators

    • ocak 7 2016
    • Adapazarı, Türkiye
    • Arkadaş kaçamakları

    Kediyi Ö

    “İyi”


    Barcelo zincir otellerden biri (adından da anlaşılacağı üzere).O yüzden seviyesi yüksek.Bir gece kaldık.Oda gayet güzel ve temizdi.Mobilyalar birinci sınıf.Yemekler açık büfeydi ve lezzetliydi,temizdi.Lokasyon gayet güzel.Odalarda su ısıtıcısı kahve ve çay çeşitleri olması küçük ama çok önemli bir ayrıntıydı.


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    **Otel, otele giriş yapılması esnasında, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini talep edecektir. Geçerliliğin doğrulanamaması veya şartların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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