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Spectacular views from the restaurant at the Barceló Carmen Granada hotel
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Harita ve konum

Calle Acera del Darro 62   18005 Granada , Andalucía   España  


Puntos de Interés

20 km Federico García Lorca Havalimanı

1,8 km Elhamra Sarayı

60 km Motril Limanı

2 km Tren İstasyonu

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Carmen Granada

4.0/5 Round Indicators
| 2757 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Temizlik

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Hizmet


Yorumlar

Mükemmel

33% Complete

924

Çok iyi

36% Complete

1011

Normal

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490

Kötü

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Çok kötü

4% Complete

133

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Sean S 12/05/2019 Çift

    “Excellent value”

    We booked via Booking.com and paid 285€ for a 5 night stay, the hotel is in a prime location and despite other reviews we found the room clean, spacious, and not at all dated as previous reviews state. We didn't have a view but we weren't expecting one, especially considering the cost. We would recommend in addition to the couple we travelled with. Thank you.
    Round Indicators
    reevefn Sidney, Avustralya. 11/19/2019 Çift

    “Disappointing stay ”

    Just stayed here for our honeymoon and were disappointed given previous positive reviews. Alhambra views were greatly exaggerated/deceiving pictures on the website. Not a problem giving it’s close location to shops etc. except we paid extra for the apparent view. Shower head was broken and sprayed water all over our clothes/toiletries. Had sheets on the bed the first night, when they changed the bed, it was only refitted with a doona. Walls were very thin and could hear other guests talking clearly and watching TV. Had an early flight and asked for breakfast in our room as it was outside the buffet hours and were assured this was okay and we would be provided with a picnic to our room. On the morning we had to pick it up from reception after it didn’t arrive. It was corn flakes wrapped in alfoil that had spilled out into the bag, a bunch of uncut oranges and milk. No bowls or cutlery to eat it with? Asked to call a taxi for us and were told to walk down to the taxi stand at 6am. The hotel was comfortable and clean overall but we expected better service and better quality given the price. Next time we will stay elsewhere and would not recommend.

    General Manager MiguelE1340 - Hotel Barcelo Carmen Granada, bu yorumu yanıtladı
     Dear guest, We welcome your comments after your recent visit. Since we always try to improve, your comments are crucial to our future success. I am glad to know that the location we are in is of special interest to our guests during their holiday stays. We are located in the center of Granada, near the main places of cultural and tourist interest. I regret the incidents that occurred during your stay at the hotel, on future occasions, please do not hesitate to contact reception in case of any incident, we will be happy to help you. On the other hand, we want our guests to have a good trip home, therefore, we organize a picnic that they can pick up at reception at the time of check out, excuse the misunderstanding. Finally, I am glad to know that our facilities seemed comfortable and clean at all times. Every day we strive to create memorable stays and make our guests feel at home. We hope to see you again soon and offer you our best services. Kind Regards, Miguel Estévez, General Manager.

    Round Indicators
    JadeV72 Clare, Avustralya. 11/19/2019 Çift

    “Cheap and noisy ”

    My partner and I stayed here for 3 nights and found it dismal. Our room was small, the window was frosted (hence NO view) , the air-conditioner was broken and room was very noisy at night time. I found the staff to be exceedingly slow and borderline rude. Would not recommend for the price. The only two good things I can say is that the location was convenient and the view from the roof spectacular.

    General Manager MiguelE1340 - Hotel Barcelo Carmen Granada, bu yorumu yanıtladı
     Dear guest, The vision of our customers is the key to complete the satisfaction of our guests, so we are very grateful for the time spent writing this comment. It is a pleasure for us to know that you enjoyed our wonderful BHEAVEN terrace located on the top floor of the hotel, from which you can see wonderful views of the Alhambra, Sierra Nevada and the rest of the city. I regret that your assigned room did not meet your expectations, I would like to indicate that we have several categories of rooms available to our guests among which the typology 'Deluxe Vistas Alhambra' and 'Junior Suite' stand out, which stand out for their wonderful views as well as luminosity and amplitude. I recommend that you reserve one of them in future occasions, I am convinced that your stay in them will be wonderful. We are sorry to hear that the service provided at the reception was below your expectations, since the entire team made an effort to maintain the highest standards of service for our guests and give them the possibility to fully enjoy their experience with us. We are located in the center of Granada, in one of the main streets streets from which you can quickly access the most tourist areas, on monuments and places where to taste our most typical cuisine. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations. Kind Regards, Miguel Estévez, General Manager.

    Round Indicators
    BACH2017 Balıkesir İli, Türkiye. 12/19/2017 Yalnız seyahat

    “Konumu merkezi ve temiz..”

    Bu merkezi şehir oteli temiz ve iyi niyetli bir hizmet sunuyor. Wi-Fi ücretsiz ama çok YAVAŞ.Otel odaları geniş,temiz. Kahvaltı çeşidi iyi.Otel çalışanları yardımsever ve istekli.Verdiğiniz paraya göre hizmet iyi.
    Round Indicators
    aykut_lkerm Kocaeli İli, Türkiye. 02/14/2016 Aile

    “Merkezi bir otel...”

    Şehir merkezi yakınındaki otel konum olarak tercih edilebilir. Ücretsiz kablosuz internet erişimi otelin diğer bir artısı. Kahvaltısı tatmin edici. Merkeze yakın konaklayıp birçok konuda (ulaşım, alışveriş, yemek...) rahat edebilirsiniz.

    DEĞERLENDIRME

    Round Indicators

    • aralık 5 2019
    • Çift

    Sean S

    “Excellent value”


    We booked via Booking.com and paid 285€ for a 5 night stay, the hotel is in a prime location and despite other reviews we found the room clean, spacious, and not at all dated as previous reviews state. We didn't have a view but we weren't expecting one, especially considering the cost. We would recommend in addition to the couple we travelled with. Thank you.


    DEĞERLENDIRME

    Round Indicators

    • kasım 19 2019
    • Sidney, Avustralya
    • Çift

    reevefn

    “Disappointing stay ”


    Just stayed here for our honeymoon and were disappointed given previous positive reviews. Alhambra views were greatly exaggerated/deceiving pictures on the website. Not a problem giving it’s close location to shops etc. except we paid extra for the apparent view. Shower head was broken and sprayed water all over our clothes/toiletries. Had sheets on the bed the first night, when they changed the bed, it was only refitted with a doona. Walls were very thin and could hear other guests talking clearly and watching TV. Had an early flight and asked for breakfast in our room as it was outside the buffet hours and were assured this was okay and we would be provided with a picnic to our room. On the morning we had to pick it up from reception after it didn’t arrive. It was corn flakes wrapped in alfoil that had spilled out into the bag, a bunch of uncut oranges and milk. No bowls or cutlery to eat it with? Asked to call a taxi for us and were told to walk down to the taxi stand at 6am. The hotel was comfortable and clean overall but we expected better service and better quality given the price. Next time we will stay elsewhere and would not recommend.


    General Manager MiguelE1340 - Hotel Barcelo Carmen Granada, bu yorumu yanıtladı
    Dear guest, We welcome your comments after your recent visit. Since we always try to improve, your comments are crucial to our future success. I am glad to know that the location we are in is of special interest to our guests during their holiday stays. We are located in the center of Granada, near the main places of cultural and tourist interest. I regret the incidents that occurred during your stay at the hotel, on future occasions, please do not hesitate to contact reception in case of any incident, we will be happy to help you. On the other hand, we want our guests to have a good trip home, therefore, we organize a picnic that they can pick up at reception at the time of check out, excuse the misunderstanding. Finally, I am glad to know that our facilities seemed comfortable and clean at all times. Every day we strive to create memorable stays and make our guests feel at home. We hope to see you again soon and offer you our best services. Kind Regards, Miguel Estévez, General Manager.

    DEĞERLENDIRME

    Round Indicators

    • kasım 19 2019
    • Clare, Avustralya
    • Çift

    JadeV72

    “Cheap and noisy ”


    My partner and I stayed here for 3 nights and found it dismal. Our room was small, the window was frosted (hence NO view) , the air-conditioner was broken and room was very noisy at night time. I found the staff to be exceedingly slow and borderline rude. Would not recommend for the price. The only two good things I can say is that the location was convenient and the view from the roof spectacular.


    General Manager MiguelE1340 - Hotel Barcelo Carmen Granada, bu yorumu yanıtladı
    Dear guest, The vision of our customers is the key to complete the satisfaction of our guests, so we are very grateful for the time spent writing this comment. It is a pleasure for us to know that you enjoyed our wonderful BHEAVEN terrace located on the top floor of the hotel, from which you can see wonderful views of the Alhambra, Sierra Nevada and the rest of the city. I regret that your assigned room did not meet your expectations, I would like to indicate that we have several categories of rooms available to our guests among which the typology 'Deluxe Vistas Alhambra' and 'Junior Suite' stand out, which stand out for their wonderful views as well as luminosity and amplitude. I recommend that you reserve one of them in future occasions, I am convinced that your stay in them will be wonderful. We are sorry to hear that the service provided at the reception was below your expectations, since the entire team made an effort to maintain the highest standards of service for our guests and give them the possibility to fully enjoy their experience with us. We are located in the center of Granada, in one of the main streets streets from which you can quickly access the most tourist areas, on monuments and places where to taste our most typical cuisine. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations. Kind Regards, Miguel Estévez, General Manager.

    DEĞERLENDIRME

    Round Indicators

    • aralık 19 2017
    • Balıkesir İli, Türkiye
    • Yalnız seyahat

    BACH2017

    “Konumu merkezi ve temiz..”


    Bu merkezi şehir oteli temiz ve iyi niyetli bir hizmet sunuyor. Wi-Fi ücretsiz ama çok YAVAŞ.Otel odaları geniş,temiz. Kahvaltı çeşidi iyi.Otel çalışanları yardımsever ve istekli.Verdiğiniz paraya göre hizmet iyi.


    DEĞERLENDIRME

    Round Indicators

    • şubat 14 2016
    • Kocaeli İli, Türkiye
    • Aile

    aykut_lkerm

    “Merkezi bir otel...”


    Şehir merkezi yakınındaki otel konum olarak tercih edilebilir. Ücretsiz kablosuz internet erişimi otelin diğer bir artısı. Kahvaltısı tatmin edici. Merkeze yakın konaklayıp birçok konuda (ulaşım, alışveriş, yemek...) rahat edebilirsiniz.


    Kapat 

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    Seç Mexico

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    İndirim* veya promosyon kodu ("promo kodu" olarak da gösterilebilir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde söz konusu indirim bu rezervasyona uygulanacaktır. Kodu girmenizin ardından rezervasyon işleminin 1. adımında gösterilen fiyatlar indirim uygulanmış fiyatları ifade eder. 

    Tamamlayıcı ve/veya ek hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Maksimum indirim tutarı; bir indirim kodu, özel bir indirim*** (pek çok odayı kapsayan, senior, yerel sakin, Y kuşağı, kalabalık aile için yapılan rezervasyonlarda uygulanan indirimler) ve my Barceló üyeliği dolayısıyla elde edilen indirimin birleştirilmesi mümkün olacak şekilde, fiyat tarifesi üzerinden uygulanmak üzere en fazla %20 olacaktır. 

    *Barceló, kabul etme anında, ilan edilmiş olan indirimlerin uygulanması hakkını saklı tutar. 

    **İndirim kodunun uygulanması otele varış anında geçerli değildir; yani indirim yalnızca rezervasyonun gerçekleştirildiği anda geçerli olacaktır. 

    **Otel, otele giriş yapılması esnasında, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini talep edecektir. Geçerliliğin doğrulanamaması veya şartların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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