Views from the sun loungers at the Barceló Carmen Granada hotel
map

Barceló Carmen Granada

Calle Acera del Darro 62   8005 Granada , Andalucía   España  


Puntos de Interés

20 km Federico García Lorca Havalimanı

1,8 km Elhamra Sarayı

60 km Motril Limanı

2 km Tren İstasyonu

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Carmen Granada

4.0/5 Round Indicators
| 1765 Görüşler

TOPLAM DEĞERLENDIRME

Round Indicators

DETAYLI DEĞERLENDIRME

Round Indicators

Kalite-fiyat ilişkisi

Round Indicators

Konum

Round Indicators

Uyku kalitesi

Round Indicators

Odalar

Round Indicators

Temizlik

Round Indicators

Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

28% Complete

495

Çok iyi

40% Complete

716

Normal

19% Complete

345

Kötü

7% Complete

137

Çok kötü

4% Complete

72

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Kym H Bordon, İngiltere. 07/15/2018 Arkadaş kaçamakları

    “Lovely ”

    Having read previous reviews I would agree that you should not book this hotel for the pool, it’s tiny and the terrace it’s on is an oven! There are only deck chairs , no loungers and you are on show to everyone who is using the bar. No shade! The staff were excellent and the hotel is very comfortable. It’s in a really great location with good transport links. Breakfast is definitely worth booking, lots of choices. Some issues with the downstairs bar which was never open. Why is it there? Overall I had a great stay here, and would certainly use it again
    Round Indicators
    AWilliams1978 St. Albans, İngiltere. 07/13/2018 Aile

    “Booked for 6 nights - checked out after 1”

    What a horrible hotel, desperately in need of updating to make it even a 3 Star. We had booked for 6 nights but checked out after 1. If I was staying for work I’d be annoyed at being put in such a dump - for a holiday it was intolerable. The photos are a complete misrepresentation of the actual hotel. The rooftop pool is basically a plunge pool filled for children screaming and 11 loungers round it. The rooms are so dated and in need to repair. Lights didn’t work, tv remote held together with tape. When I complained I was shown another room that smelt so strongly of mould that I could smell it before I opened the door. The staff where rude and unhelpful. Thank goodness Expedia actually helped me to cancel the reservation. Breakfast was actually good and had loads of choice.

    General Manager Miguel E - Hotel Barcelo Carmen Granada, bu yorumu yanıtladı
     Dear Mr. Williams, I regret that the hotel and its facilities did not meet your expectations. Every day we strive to offer the best services to our guests, so I apologize for your insatisfaction. First of all, I regret that the rooms of our hotel were not according to your tastes and preferences because despite having shown several rooms of the same category as the one booked by you, none of them was to your liking. I would like to point out that our hotel has several categories of rooms, from 'Standard' to 'Deluxe Vistas Alhambra' and 'Junior Suite', which stand out for their great amplitude as well as for their luminosity and wonderful views of the Alhambra and the city . I recommend you to give us the opportunity and book in a future occasion any of the last rooms mentioned, I am sure that your stay will be exceptional. In addition, I regret the incidents that occurred in your room during your stay and not having been informed at the reception immediately as this way you would have been able to solve your problems and make your stay perfect. On future occasions, please, do not hesitate to contact the reception desk staff, who are available 24 hours a day with the objective of satisfying you as much as possible. I also regret that the size of the pool did not meet your expectations, I would like to point out that this is the only hotel located in the center of the city that has a swimming pool for guests. Recently, we have carried out a process of terrace reform in which we have introduced the most modern style, we have also renovated the pool whose size is according to the dimensions of the terrace. Since our main objective is to offer unique experiences, we want our guests to enjoy a magnificent bath while contemplating the beautiful views of the city, highlighting the Alhambra. I am very worried to read your comments about the service you have received during your stay at our hotel, especially since your comments do not reflect the usual standard of service that we strive to insure our guests. I would also like to emphasize that our team did everything possible to make the rest of your stay perferct, allowing you to leave the room and parking later than usual and canceling your reservation without any cost despite being a non-refundable reservation, whose cancellation has a cost of 100% and, in this case, was the hotel who allowed the refund of the difference, as an exceptional case being your agency a mere transmitter. Finally, thanks for pointing out the great quality and variety of our breakfast buffet. Our chef team strives to do a great job every day offering a large number of national and international dishes, to satisfy all tastes and palates. I'm glad to know that they conquered yours. I appreciate the time taken to share your concerns, I hope you give us the opportunity to offer you a better service in the future. Kind regards, Miguel Estévez, General Manager.

    Round Indicators
    jjdish Montreal, Quebec, Canada. 07/08/2018 Çift

    “4 star location.... 3 star hotel”

    I rarely give bad ratings. i travel quite a bit and try to be honest and fair. I booked this hotel during my second stay in two years in the region. This time, we paid not for the room, but the seem to be fabulous pool on roof. Seriously.... misleading. DO NOT book for the pool. See comments later. We check-in, our room was on first floor, at otherend of building. The room was ok. But with two singles side by side, that slip appart. Smelled disinfectant. I went back to front desk. They offered another tiny room on with a small window to a light well. We stuck to our room and beautiful view... of a construction site. Well that said, hot day, we didn’t come for the room anyway. Up to the pool on the roof! Once there, beautiful view and bar. No lounge chairs to be found, oh and the green grass carpet and brown chairs in photos do not exist. Towels are available at lobby for 10euros or you use you bath towels. Now...the pool. The pool was full of people... I mean over 3 days.....always full, many children. The water was worst than the muggy ones you see in resorts in Cuba in July. They put a glass front, so you can actually see the hairballs and junk floating around. I check everyday, it was always as bad, morning or day. Just awful. Posted a few pics. Anyways, Bacelo needs to update Expedia, Hotels.com and other sites, as their picture are misleading and even wrongfully portraying current hotel and I felt HAD. My two cents.

    General Manager Miguel E - Hotel Barcelo Carmen Granada, bu yorumu yanıtladı
     Dear guest, I am truly grateful for the time you have spent sharing your opinion about your recent stay at our hotel. Your detailed opinion will help us to continue improving the quality of our services. I regret that the room assigned to you was not according to your tastes and preferences. The hotel has several types of rooms from 'Individual' to 'Junior Suite' or 'Deluxe Vistas Alhambra' which stand out for their amplitude, luminosity as well as for their wonderful views of the city and the Alhambra. When the occupation of the hotel allows us, we assign the best rooms regardless of the reserved room category but when the occupation is complete we must assign the rooms in order to what is booked. I recommend that in future occasions you reserve one of them, I am sure you will be very happy. I regret that the size of the pool did not meet your expectations. Recently, we have carried out a process of terrace reform in which we have introduced the most modern style, we have also renovated the pool whose size is according to the dimensions of the terrace. Since our main objective is to offer unique experiences, we want our guests to enjoy a magnificent bath while contemplating the beautiful views of the city, highlighting the Alhambra. Every day our maintenance team performs a deep cleaning of the water for all the guests to enjoy, I regret that at some times of the day the water was not perfectly clean. With the aim of a good use of towels and that each guest can have one, we deliver a towel per person in reception when they require it with a deposit of € 10 that will be automatically removed when the towels are returned. On the other hand, I would like to indicate that we have some new hammocks available on the terrace for our guests, in future occasions please do not hesitate to ask if at any time there is none available. We appreciate the time it took to share your concerns, we hope you give us the opportunity to offer you a better service in the future. Kind regards, Miguel Estévez, General Manager.

    Round Indicators
    BACH2017 Balıkesir İli, Türkiye. 12/19/2017 Yalnız seyahat

    “Konumu merkezi ve temiz..”

    Bu merkezi şehir oteli temiz ve iyi niyetli bir hizmet sunuyor. Wi-Fi ücretsiz ama çok YAVAŞ.Otel odaları geniş,temiz. Kahvaltı çeşidi iyi.Otel çalışanları yardımsever ve istekli.Verdiğiniz paraya göre hizmet iyi.
    Round Indicators
    Aykut İlker M Kocaeli İli, Türkiye. 02/14/2016 Aile

    “Merkezi bir otel...”

    Şehir merkezi yakınındaki otel konum olarak tercih edilebilir. Ücretsiz kablosuz internet erişimi otelin diğer bir artısı. Kahvaltısı tatmin edici. Merkeze yakın konaklayıp birçok konuda (ulaşım, alışveriş, yemek...) rahat edebilirsiniz.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 15 2018
    • Bordon, İngiltere
    • Arkadaş kaçamakları

    Kym H

    “Lovely ”


    Having read previous reviews I would agree that you should not book this hotel for the pool, it’s tiny and the terrace it’s on is an oven! There are only deck chairs , no loungers and you are on show to everyone who is using the bar. No shade! The staff were excellent and the hotel is very comfortable. It’s in a really great location with good transport links. Breakfast is definitely worth booking, lots of choices. Some issues with the downstairs bar which was never open. Why is it there? Overall I had a great stay here, and would certainly use it again


    DEĞERLENDIRME

    Round Indicators

    • temmuz 13 2018
    • St. Albans, İngiltere
    • Aile

    AWilliams1978

    “Booked for 6 nights - checked out after 1”


    What a horrible hotel, desperately in need of updating to make it even a 3 Star. We had booked for 6 nights but checked out after 1. If I was staying for work I’d be annoyed at being put in such a dump - for a holiday it was intolerable. The photos are a complete misrepresentation of the actual hotel. The rooftop pool is basically a plunge pool filled for children screaming and 11 loungers round it. The rooms are so dated and in need to repair. Lights didn’t work, tv remote held together with tape. When I complained I was shown another room that smelt so strongly of mould that I could smell it before I opened the door. The staff where rude and unhelpful. Thank goodness Expedia actually helped me to cancel the reservation. Breakfast was actually good and had loads of choice.


    General Manager Miguel E - Hotel Barcelo Carmen Granada, bu yorumu yanıtladı
    Dear Mr. Williams, I regret that the hotel and its facilities did not meet your expectations. Every day we strive to offer the best services to our guests, so I apologize for your insatisfaction. First of all, I regret that the rooms of our hotel were not according to your tastes and preferences because despite having shown several rooms of the same category as the one booked by you, none of them was to your liking. I would like to point out that our hotel has several categories of rooms, from 'Standard' to 'Deluxe Vistas Alhambra' and 'Junior Suite', which stand out for their great amplitude as well as for their luminosity and wonderful views of the Alhambra and the city . I recommend you to give us the opportunity and book in a future occasion any of the last rooms mentioned, I am sure that your stay will be exceptional. In addition, I regret the incidents that occurred in your room during your stay and not having been informed at the reception immediately as this way you would have been able to solve your problems and make your stay perfect. On future occasions, please, do not hesitate to contact the reception desk staff, who are available 24 hours a day with the objective of satisfying you as much as possible. I also regret that the size of the pool did not meet your expectations, I would like to point out that this is the only hotel located in the center of the city that has a swimming pool for guests. Recently, we have carried out a process of terrace reform in which we have introduced the most modern style, we have also renovated the pool whose size is according to the dimensions of the terrace. Since our main objective is to offer unique experiences, we want our guests to enjoy a magnificent bath while contemplating the beautiful views of the city, highlighting the Alhambra. I am very worried to read your comments about the service you have received during your stay at our hotel, especially since your comments do not reflect the usual standard of service that we strive to insure our guests. I would also like to emphasize that our team did everything possible to make the rest of your stay perferct, allowing you to leave the room and parking later than usual and canceling your reservation without any cost despite being a non-refundable reservation, whose cancellation has a cost of 100% and, in this case, was the hotel who allowed the refund of the difference, as an exceptional case being your agency a mere transmitter. Finally, thanks for pointing out the great quality and variety of our breakfast buffet. Our chef team strives to do a great job every day offering a large number of national and international dishes, to satisfy all tastes and palates. I'm glad to know that they conquered yours. I appreciate the time taken to share your concerns, I hope you give us the opportunity to offer you a better service in the future. Kind regards, Miguel Estévez, General Manager.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 8 2018
    • Montreal, Quebec, Canada
    • Çift

    jjdish

    “4 star location.... 3 star hotel”


    I rarely give bad ratings. i travel quite a bit and try to be honest and fair. I booked this hotel during my second stay in two years in the region. This time, we paid not for the room, but the seem to be fabulous pool on roof. Seriously.... misleading. DO NOT book for the pool. See comments later. We check-in, our room was on first floor, at otherend of building. The room was ok. But with two singles side by side, that slip appart. Smelled disinfectant. I went back to front desk. They offered another tiny room on with a small window to a light well. We stuck to our room and beautiful view... of a construction site. Well that said, hot day, we didn’t come for the room anyway. Up to the pool on the roof! Once there, beautiful view and bar. No lounge chairs to be found, oh and the green grass carpet and brown chairs in photos do not exist. Towels are available at lobby for 10euros or you use you bath towels. Now...the pool. The pool was full of people... I mean over 3 days.....always full, many children. The water was worst than the muggy ones you see in resorts in Cuba in July. They put a glass front, so you can actually see the hairballs and junk floating around. I check everyday, it was always as bad, morning or day. Just awful. Posted a few pics. Anyways, Bacelo needs to update Expedia, Hotels.com and other sites, as their picture are misleading and even wrongfully portraying current hotel and I felt HAD. My two cents.


    General Manager Miguel E - Hotel Barcelo Carmen Granada, bu yorumu yanıtladı
    Dear guest, I am truly grateful for the time you have spent sharing your opinion about your recent stay at our hotel. Your detailed opinion will help us to continue improving the quality of our services. I regret that the room assigned to you was not according to your tastes and preferences. The hotel has several types of rooms from 'Individual' to 'Junior Suite' or 'Deluxe Vistas Alhambra' which stand out for their amplitude, luminosity as well as for their wonderful views of the city and the Alhambra. When the occupation of the hotel allows us, we assign the best rooms regardless of the reserved room category but when the occupation is complete we must assign the rooms in order to what is booked. I recommend that in future occasions you reserve one of them, I am sure you will be very happy. I regret that the size of the pool did not meet your expectations. Recently, we have carried out a process of terrace reform in which we have introduced the most modern style, we have also renovated the pool whose size is according to the dimensions of the terrace. Since our main objective is to offer unique experiences, we want our guests to enjoy a magnificent bath while contemplating the beautiful views of the city, highlighting the Alhambra. Every day our maintenance team performs a deep cleaning of the water for all the guests to enjoy, I regret that at some times of the day the water was not perfectly clean. With the aim of a good use of towels and that each guest can have one, we deliver a towel per person in reception when they require it with a deposit of € 10 that will be automatically removed when the towels are returned. On the other hand, I would like to indicate that we have some new hammocks available on the terrace for our guests, in future occasions please do not hesitate to ask if at any time there is none available. We appreciate the time it took to share your concerns, we hope you give us the opportunity to offer you a better service in the future. Kind regards, Miguel Estévez, General Manager.

    DEĞERLENDIRME

    Round Indicators

    • aralık 19 2017
    • Balıkesir İli, Türkiye
    • Yalnız seyahat

    BACH2017

    “Konumu merkezi ve temiz..”


    Bu merkezi şehir oteli temiz ve iyi niyetli bir hizmet sunuyor. Wi-Fi ücretsiz ama çok YAVAŞ.Otel odaları geniş,temiz. Kahvaltı çeşidi iyi.Otel çalışanları yardımsever ve istekli.Verdiğiniz paraya göre hizmet iyi.


    DEĞERLENDIRME

    Round Indicators

    • şubat 14 2016
    • Kocaeli İli, Türkiye
    • Aile

    Aykut İlker M

    “Merkezi bir otel...”


    Şehir merkezi yakınındaki otel konum olarak tercih edilebilir. Ücretsiz kablosuz internet erişimi otelin diğer bir artısı. Kahvaltısı tatmin edici. Merkeze yakın konaklayıp birçok konuda (ulaşım, alışveriş, yemek...) rahat edebilirsiniz.


    Kapat 

    Geri Bir otel bulun

    Otelin yeri Mexico

    Seç Mexico

    Otelin yeri Panamá

    Seç Panamá

    Otelin yeri Spain

    Seç Spain

    Otelin yeri Portugal

    Seç Portugal

    Yolculuğa başlayacağım yer

    TÜMÜ A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    Gideceğim yer

      Tarihler yanlış
      Lütfen geçerli tarihleri girin

    GECELER

    (İsteğe bağlı tarihler)

    0 geceler Seçilen
    core.litErrCapacidad
    core.litErrDescuentos

    İndirim* veya promosyon kodu ("promo kodu" olarak da belirir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde bu rezervasyona ilgili indirim uygulanacaktır. Giriş yapıldıktan sonra rezervasyon işleminin 1. adımında gösterilen fiyatlar zaten uygulanmış olan indirimi içermektedir. 

    Tamamlayıcı ve/veya ilave hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Bir indirim kodu, özel bir indirim** (pek çok odayı kapsayan, senior, Y kuşağı, kalabalık aile ve benzeri durumlara uygulanan indirimler) ve my Barceló üyesi olmakla elde edilen indirim arasındaki bileşim mümkün olacak şekilde, toplam maksimum indirim miktarı, Latin Amerika'daki otellerin fiyatı üzerinden maksimum %25, Avrupa ve Akdeniz'deki otellerin fiyatı üzerinden maksimum %20 olacaktır. 

    *Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    **İndirim kodunun uygulanması, otele varış anında geçerli değildir, yani yalnızca rezervasyonun gerçekleştirilmesi anında indirim geçerli olacaktır. 

    **Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda, otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

    Tarifeler yükleniyor...
    Otele atanmış bir tarife yok

    En uygun fiyat
    garantisi
    Plus

    Barcelo.com dışında daha iyi bir fiyat bulursanız, o fiyatın aynısını uyguluyoruz.

    Rezervasyonunuz sonrasında Barcelo.com’da daha iyi bir fiyat bulmanız durumunda da düşük fiyatı geçerli sayıyoruz.

    Buradan daha fazla bilgi edinebilirsiniz