Barceló Hotel Beach  Punta Umbría Beach Resort
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Harita ve konum

Avenida del Decano, s/n   21100 Punta Umbría , Huelva   Andalucía  


Places of Interest

122 km Sevilla Havalimanı

19,1 km Huelva Tren İstasyonu

8 km Nuevo Portil Golf Sahası

50 m Enebrales Milli Parkı

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Punta Umbría Beach Resort

4.0/5 Round Indicators
| 7665 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

40% Complete

3120

Çok iyi

33% Complete

2555

Normal

14% Complete

1109

Kötü

6% Complete

493

Çok kötü

5% Complete

388

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Mario y Monica R Seville, İspanya. 02/24/2019 Aile

    “Great beach hotel”

    The hotel was really conveniently situated close to the beach. We were on the first floor and the view from our balcony was to the swimming pool and kids playground. We were on half board and the breakfast 5:00 – 10:30 and evening meals 20:30 - 22:30 were very good, plenty of food to choose from but lacked healthy options in my opinion. We had a Superior Family room with balcony and it was spotless and the bed very big and comfortable. It is a massive hotel resort so you'll find most services and amenities that you expect to find in similar resorts.

    Director General HotelBarceloResort - Barcelo Punta Umbria Beach Resort, bu yorumu yanıtladı
     Dear Mario & Mónica, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We were very saddened to read your disappointment with the dining expériences, at Barceló we know that meals are an important aspect of our guests' overall holiday expérience therefore we will make sure to take your comments into account to improve in this aspect of our services. On the other hand, we are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. KInd regards, Duarte Vasconcelos General Manger Barceló Punta Umbría Beach Resort

    Round Indicators
    miguelacastr0 Seville, İspanya. 02/11/2019 Çift

    “GOOD FACILITIES”

    Very clean and tidy. At the reception, they spent very long to deliver room. I noticed poor quality service and customer care. According to loyalty program "my Barcelo" they did not offer like any kind of additional treatment such as upgrading or any other details.... everything needed to be extra paid..

    Director General HotelBarceloResort - Barcelo Punta Umbria Beach Resort, bu yorumu yanıtladı
     Dear Miguel, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are sorry that the My Barceló perks available for your stay at our hotel did not meet your expectations. We will take your feedback into consideration, but please keep in mind that there is a wide array of perks available to you as a repeat customer, in addition to the items mentioned. The more you stay with us, the more perks you receive. If you have any questions, please visit our website, contact our call centre or stop by the front desk at the hotel. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Kind regards, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    CaptRajiv L'Hospitalet de Llobregat, İspanya. 11/04/2018 İş

    “Old Age Home”

    Stayed in the hotel in Nov, its offseason. It was terrible. Half of the hotel was shut down, The front desk did not pick up the phone, took a lot of time to get to the operational half of the hotel. The rooms are old and most of the things not working such as TV.. The internet speed is very slow, takes forever to load a page, and forget if you want to stream a serial. It looked like an old age home and operates like one.

    Director General HotelBarceloResort - Barcelo Punta Umbria Beach Resort, bu yorumu yanıtladı
     Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the reception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. On the other hand, we were very sorry that our facilities and our rooms did not meet your expectations. Therefore, we thank you for your constructive comments, and we recommend that for future stays do not hesitate to contact our customer service center, who will kindly assist you and inform you about our hotels, and choose the one that best suits your needs. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    debbieprice537 Crawley, İngiltere. 10/25/2018 İş

    “Business MeetinBarcelo PUnta Umbria Beach Resort”

    A pleasant stay - due to the nature of our meeting and demands on my time it would have been better if restaurants could have been more flexible for food past the serving times or provided alternative refreshments for the organisers

    Director General HotelBarceloResort - Barcelo Punta Umbria Beach Resort, bu yorumu yanıtladı
     Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Punta Umbría Beach Resort hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    Sue L Killington. 10/21/2018 Arkadaş kaçamakları

    “Fabulous hotel”

    We stayed in this hotel for a week in mid October. From the moment we arrived it was hard to find fault with anything. Quick and efficient check in. Lovely rooms overlooking the Nature Reserve and the sea. We were there on a half board basis. There was a wide variety of food available at every meal with cooking stations for meat and fish in the evening and omelettes at breakfast time. There were always HOT plates available. The staff were friendly and helpful and every time we went to reception to ask for maps/information etc they couldn't do enough for us. We went by bus to Huelva and with help from reception staff, were able to arrange for a superb local guide to take us to the Marismas del Odiel where we watched flamingos, spoonbills, an osprey etc etc..The hotel is situated on a fabulous beach. We had a WONDERFUL holiday.

    DEĞERLENDIRME

    Round Indicators

    • şubat 24 2019
    • Seville, İspanya
    • Aile

    Mario y Monica R

    “Great beach hotel”


    The hotel was really conveniently situated close to the beach. We were on the first floor and the view from our balcony was to the swimming pool and kids playground. We were on half board and the breakfast 5:00 – 10:30 and evening meals 20:30 - 22:30 were very good, plenty of food to choose from but lacked healthy options in my opinion. We had a Superior Family room with balcony and it was spotless and the bed very big and comfortable. It is a massive hotel resort so you'll find most services and amenities that you expect to find in similar resorts.


    Director General HotelBarceloResort - Barcelo Punta Umbria Beach Resort, bu yorumu yanıtladı
    Dear Mario & Mónica, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We were very saddened to read your disappointment with the dining expériences, at Barceló we know that meals are an important aspect of our guests' overall holiday expérience therefore we will make sure to take your comments into account to improve in this aspect of our services. On the other hand, we are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. KInd regards, Duarte Vasconcelos General Manger Barceló Punta Umbría Beach Resort

    DEĞERLENDIRME

    Round Indicators

    • şubat 11 2019
    • Seville, İspanya
    • Çift

    miguelacastr0

    “GOOD FACILITIES”


    Very clean and tidy. At the reception, they spent very long to deliver room. I noticed poor quality service and customer care. According to loyalty program "my Barcelo" they did not offer like any kind of additional treatment such as upgrading or any other details.... everything needed to be extra paid..


    Director General HotelBarceloResort - Barcelo Punta Umbria Beach Resort, bu yorumu yanıtladı
    Dear Miguel, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are sorry that the My Barceló perks available for your stay at our hotel did not meet your expectations. We will take your feedback into consideration, but please keep in mind that there is a wide array of perks available to you as a repeat customer, in addition to the items mentioned. The more you stay with us, the more perks you receive. If you have any questions, please visit our website, contact our call centre or stop by the front desk at the hotel. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Kind regards, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    DEĞERLENDIRME

    Round Indicators

    • kasım 4 2018
    • L'Hospitalet de Llobregat, İspanya
    • İş

    CaptRajiv

    “Old Age Home”


    Stayed in the hotel in Nov, its offseason. It was terrible. Half of the hotel was shut down, The front desk did not pick up the phone, took a lot of time to get to the operational half of the hotel. The rooms are old and most of the things not working such as TV.. The internet speed is very slow, takes forever to load a page, and forget if you want to stream a serial. It looked like an old age home and operates like one.


    Director General HotelBarceloResort - Barcelo Punta Umbria Beach Resort, bu yorumu yanıtladı
    Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the reception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. On the other hand, we were very sorry that our facilities and our rooms did not meet your expectations. Therefore, we thank you for your constructive comments, and we recommend that for future stays do not hesitate to contact our customer service center, who will kindly assist you and inform you about our hotels, and choose the one that best suits your needs. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    DEĞERLENDIRME

    Round Indicators

    • ekim 25 2018
    • Crawley, İngiltere
    • İş

    debbieprice537

    “Business MeetinBarcelo PUnta Umbria Beach Resort”


    A pleasant stay - due to the nature of our meeting and demands on my time it would have been better if restaurants could have been more flexible for food past the serving times or provided alternative refreshments for the organisers


    Director General HotelBarceloResort - Barcelo Punta Umbria Beach Resort, bu yorumu yanıtladı
    Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Punta Umbría Beach Resort hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    DEĞERLENDIRME

    Round Indicators

    • ekim 21 2018
    • Killington
    • Arkadaş kaçamakları

    Sue L

    “Fabulous hotel”


    We stayed in this hotel for a week in mid October. From the moment we arrived it was hard to find fault with anything. Quick and efficient check in. Lovely rooms overlooking the Nature Reserve and the sea. We were there on a half board basis. There was a wide variety of food available at every meal with cooking stations for meat and fish in the evening and omelettes at breakfast time. There were always HOT plates available. The staff were friendly and helpful and every time we went to reception to ask for maps/information etc they couldn't do enough for us. We went by bus to Huelva and with help from reception staff, were able to arrange for a superb local guide to take us to the Marismas del Odiel where we watched flamingos, spoonbills, an osprey etc etc..The hotel is situated on a fabulous beach. We had a WONDERFUL holiday.


    Barceló Hotel Convention Room  Punta Umbría Beach Resort

    When a natural beach paradise becomes an idyllic family destination.

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