Barceló Hotel Surroundings  Castillo Beach Resort
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Harita ve konum

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura) , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

3 km Salinas de Antigua Golf Sahası

3 km Fuerteventura Golf Sahası

5 m El Castillo Plajı

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Castillo Beach Resort

4.0/5 Round Indicators
| 6172 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

42% Complete

2626

Çok iyi

35% Complete

2217

Normal

14% Complete

879

Kötü

4% Complete

284

Çok kötü

2% Complete

166

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    markymiller2004 10/21/2018 Çift

    “my long awaited break”

    went all inclusive so happydays but got confused to which bars you could use long walk to dinning room got fell up and went out of complex to eat some rooms need updating.also cockroaches in room which was nice.
    Round Indicators
    Tanya S 10/20/2018 Çift

    “Just alright”

    Arrived late and were directed straight to the buffett restaurant to eat as it closed at half 9 so that was nice. Checked in and was bombarded with lots of limitations linked to the all inclusive offer. Went to room and although spacious and clean, it was really dark with the main light not working. It didn't resemble the pictures that we had booked it on. When trying to put the air conditioning on it kept cutting out. Overall was a disappointing first impression. Went back to reception to raise our concerns to be told that the pictures were actually from the royal level (we later found out that wasn't the case) there was no room to change to and the air conditioning 'wont work if the doors open' we explained that the doors at now 10.30 in the evening were definitely not open and that the problem was it kept cutting off. Maintenance did eventually come out, switch it on and made out that it was fine, even though we explained the switching on bit was fine, it was the staying on that was the issue. We also highlighted to him also as we had done at reception that the main light wasn't working. Had to phone and report both again the next day. By day three we had the light fixed and a knock on the door by the manager saying maintenance needed to be in the room for no more than three hours the next day due to the air conditioning failing completely next door and needing to replace pipe work which runs in to ours. Our room became unusable for the full day and was left in a right mess- again having to phone to ask if someone from the domestic team could come and help sort (boyfriend had requested that this linked up prior to the work starting). Basically, if you think there's a problem, don't leave it. It was our first experience of all inclusive so I'm not sure if it's like this all the time, but we found it very limited with lots of rules around times and what you could have in terms of drinks. We got shot down a few times by staff for asking for things that was on show but we 'werent allowed' not a lot of choice in the buffet restaurant, especially for kids and vegetarians. Very repetitive. Take your own tea and coffee too if you like a brew with your dinner and tea as it's only offered at breakfast. Location is good, pool area lovely and nice how it links to other other hotel. Restaurant on the front over looking the harbor is very expensive but lovely, staff were wonderful in there and it's a nice place to sit and watch the sunset.
    Round Indicators
    Amanda T York, İngiltere. 10/18/2018 Çift

    “Relaxed and classy. ”

    This is our first time at Castillo Beach. Having seen it 2 years ago we felt we had to try it and at £2k for a week our expectations were high. Our initial observations were of disappointment in our self catering facilities. There’s not enough in the little kitchen to even beat a few eggs or slice some bread HOWEVER the hotel and our Thomas Cook rep not only reacted quickly to our complaint but also treated us to a complimentary meal in the lovely a la carte restaurant by way of apology. With 3 pools to choose from and a blink away from the beach it’s definitely the best appointed resort in the area in our opinion. We will definitely be back.
    Round Indicators
    tinaroseLondon London. 10/18/2018 Arkadaş kaçamakları

    “Great stay”

    First visit here, and we were not disappointed! The greeting at reception was fantastic, I wasn’t happy with the first Bungalow we were allocated as it was a long walk to all the facilities. Anna at reception allowed me to view another bungalow close to reception, which was perfect! And we were allowed to check in early as the room was ready. The whole complex is really nice, food in abundance (we were half board) can’t complain about any of it! Except the soup was just not hot enough and this is only a minor complaint. All drinks are very reasonably priced. The whole complex is well looked after, and very clean. We will certainly come back. Girlie chilled holiday.
    Round Indicators
    Emma W Ireland. 10/17/2018 Aile

    “Lovely holiday with young been”

    About 15 mins from airport in taxi. Lovely accommodation, breakfast and dinner buffets offered good variety, you could tell done foods had been cooked along time but given how busy it is it's to be expected with buffet food. Friendly staff. Great to have a few pls on the complex. Would recommend Barcelona & we would come back again

    DEĞERLENDIRME

    Round Indicators

    • ekim 21 2018
    • Çift

    markymiller2004

    “my long awaited break”


    went all inclusive so happydays but got confused to which bars you could use long walk to dinning room got fell up and went out of complex to eat some rooms need updating.also cockroaches in room which was nice.


    DEĞERLENDIRME

    Round Indicators

    • ekim 20 2018
    • Çift

    Tanya S

    “Just alright”


    Arrived late and were directed straight to the buffett restaurant to eat as it closed at half 9 so that was nice. Checked in and was bombarded with lots of limitations linked to the all inclusive offer. Went to room and although spacious and clean, it was really dark with the main light not working. It didn't resemble the pictures that we had booked it on. When trying to put the air conditioning on it kept cutting out. Overall was a disappointing first impression. Went back to reception to raise our concerns to be told that the pictures were actually from the royal level (we later found out that wasn't the case) there was no room to change to and the air conditioning 'wont work if the doors open' we explained that the doors at now 10.30 in the evening were definitely not open and that the problem was it kept cutting off. Maintenance did eventually come out, switch it on and made out that it was fine, even though we explained the switching on bit was fine, it was the staying on that was the issue. We also highlighted to him also as we had done at reception that the main light wasn't working. Had to phone and report both again the next day. By day three we had the light fixed and a knock on the door by the manager saying maintenance needed to be in the room for no more than three hours the next day due to the air conditioning failing completely next door and needing to replace pipe work which runs in to ours. Our room became unusable for the full day and was left in a right mess- again having to phone to ask if someone from the domestic team could come and help sort (boyfriend had requested that this linked up prior to the work starting). Basically, if you think there's a problem, don't leave it. It was our first experience of all inclusive so I'm not sure if it's like this all the time, but we found it very limited with lots of rules around times and what you could have in terms of drinks. We got shot down a few times by staff for asking for things that was on show but we 'werent allowed' not a lot of choice in the buffet restaurant, especially for kids and vegetarians. Very repetitive. Take your own tea and coffee too if you like a brew with your dinner and tea as it's only offered at breakfast. Location is good, pool area lovely and nice how it links to other other hotel. Restaurant on the front over looking the harbor is very expensive but lovely, staff were wonderful in there and it's a nice place to sit and watch the sunset.


    DEĞERLENDIRME

    Round Indicators

    • ekim 18 2018
    • York, İngiltere
    • Çift

    Amanda T

    “Relaxed and classy. ”


    This is our first time at Castillo Beach. Having seen it 2 years ago we felt we had to try it and at £2k for a week our expectations were high. Our initial observations were of disappointment in our self catering facilities. There’s not enough in the little kitchen to even beat a few eggs or slice some bread HOWEVER the hotel and our Thomas Cook rep not only reacted quickly to our complaint but also treated us to a complimentary meal in the lovely a la carte restaurant by way of apology. With 3 pools to choose from and a blink away from the beach it’s definitely the best appointed resort in the area in our opinion. We will definitely be back.


    DEĞERLENDIRME

    Round Indicators

    • ekim 18 2018
    • London
    • Arkadaş kaçamakları

    tinaroseLondon

    “Great stay”


    First visit here, and we were not disappointed! The greeting at reception was fantastic, I wasn’t happy with the first Bungalow we were allocated as it was a long walk to all the facilities. Anna at reception allowed me to view another bungalow close to reception, which was perfect! And we were allowed to check in early as the room was ready. The whole complex is really nice, food in abundance (we were half board) can’t complain about any of it! Except the soup was just not hot enough and this is only a minor complaint. All drinks are very reasonably priced. The whole complex is well looked after, and very clean. We will certainly come back. Girlie chilled holiday.


    DEĞERLENDIRME

    Round Indicators

    • ekim 17 2018
    • Ireland
    • Aile

    Emma W

    “Lovely holiday with young been”


    About 15 mins from airport in taxi. Lovely accommodation, breakfast and dinner buffets offered good variety, you could tell done foods had been cooked along time but given how busy it is it's to be expected with buffet food. Friendly staff. Great to have a few pls on the complex. Would recommend Barcelona & we would come back again


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