Barceló Hotel Room Service  Emperatriz
map

Harita ve konum

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Madrid-Barajas Adolfo Suárez Havalimanı

5,5 km Chamartín

5 km Madrid Atocha Tren İstasyonu

0,4 km "Gregorio Marañón" Metro İstasyonu

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Emperatriz

4.5/5 Round Indicators
| 812 Görüşler

TOPLAM DEĞERLENDIRME

Round Indicators

DETAYLI DEĞERLENDIRME

Round Indicators

Kalite-fiyat ilişkisi

Round Indicators

Konum

Round Indicators

Uyku kalitesi

Round Indicators

Odalar

Round Indicators

Temizlik

Round Indicators

Hizmet


Yorumlar

Mükemmel

78% Complete

641

Çok iyi

16% Complete

137

Normal

2% Complete

19

Kötü

0% Complete

8

Çok kötü

0% Complete

7

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    rustler16 Londra, İngiltere. 10/16/2018 Aile

    “Wonderful hotel with special touches”

    My wife, baby son and I travelled to Madrid for the first time as part of a wedding anniversary celebration and stayed at this wonderful hotel. We informed the hotel of the occasion, also requesting an early check in. The hotel were great in being able to accommodate us in this regard, which was super helpful after the long flight with baby. The hotel is fantastically located, very central and accessible. This being so, we walked to most of the places we wanted to go to and were able to soak in all the city has to offer. We had a Premium room with a balcony. The rooms are well decorated with very comfortable beds, but if I have to be critical, slightly small due to us having a stroller - still manageable though. Upon getting back to the hotel on the first evening, the hotel staff had left us a bottle of bubbly as well as some pajamas with a couple of notes congratulating us on our celebration with other well wishes. Awesome touch! The breakfast was also great with the accompanying service very personal. Actually the food in general was excellent as we ordered room service a couple times as well. We would stay here again in a heartbeat and recommend it to anyone looking for a great place to stay.

    Director de Relaciones Públicas BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear Rustler16, Thank you very much for sharing your feedback about your recent experience at Barceló Emperatriz Hotel. Your kind words and the way you speak about our hotel is just great and we feel pretty special having guests like you coming to our hotel. Thank you very much. It is very kind of you. I will pass your coment on to the am as I´m sure they will be amazed to hear this feedback. Hope you can both come for your next special ocassion. Thank you very much once again and look forward to welcoming you back very soon. Best regards,

    Round Indicators
    spencerusa usa. 10/15/2018 İş

    “Excellent Value, Highly Recommend”

    From start to finish, one of the best hotels I have stayed at this year and excellent value for money. Public areas interesting, contemporary, without wasting space or being extravagant. Highly efficient and pleasant checkin staff. Bedrooms small but very well equipped with efficient, contemporary design in earth tones. Excellent bathroom fixtures. Rooms are well-soundproofed. Buffet breakfast included in my room rate offered more options than I expected. Again, very pleasant staff. One drawback. Hotel is on a side street, not so easy to find a taxi.

    Director de Relaciones con Clientes BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear Spencer, Thank you for reviewing your recent stay in our Barceló Emperatriz. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for pointing out the beauty and comfort of our newly refurbished hotel designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive hotel plays a key role to our guests' overall holiday experience. On the other hand, the kindness and enthusiasm of our staff, their friendliness and helpfulness is one of our hotels’ main strength and we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barceló Emperatriz Team

    Round Indicators
    Jacinta E Stockholm . 10/03/2018 Çift

    “Best 5 star hotel ive stayed in”

    Me and my husband picked this hotel to spend our honeymoon for 4 nights . I have stayed in many 5 star hotels throughout the years in consideration value for Money . By far this has been the best 5 star hotel i have stayed in to date. The staff are professional, proficcent and very welcoming. We got breakfast included free with our stay . The breakfast was excellent. Room service and house cleaners do excellent job . Being our honey moon and the location of the hotel this was by far the best hotel and would highly recommend it to any first timers to Madrid. It was Worth every penny. Thank you to all the staff in Barcelo Emperatriz for a wonderful honeymoon experience. I will definitely come back again, hopefully next year.

    Director de Relaciones con Clientes BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear Jacinta E, Thank you very much for taking the time to review your recent stay at Barcelo Emperatriz Hotel. Glad to learn that hotel, our facilities and the service provided by our staff exceed your expectations on such as special trip as a honeymoon. Thank you very much for your kind words, I will pass your comments on to the team, I´m sure they will be delighted and we hope we can welcoming you back very soon. Thank you again for sharing your experience with us. Warmest regards,

    Round Indicators
    HakanDaisy 05/28/2017 Aile

    “Mukemmel bir hotel,super otesi calisanlar👌🏻”

    Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek kesinlikle kalacagimiz yer.
    Round Indicators
    888acarm Münih . 11/22/2016 İş

    “Madrit in Yen'i yıldız oteli”

    Madrit'te yepyeni butik bir otel , merkezi ve güleryüzlü personel Çok iyi bir restoran Alışveriş noktalarına ve Real Madrid stadına çok yakın Sessiz bir mekan , şehir gürültüsü neredeyse sıfır Tam kafa dinlenecek bir yer

    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear 888acarm, First of all, than you very much for your nice comments and for taking the time to share them on Tripadvisor.com We are thrilled to read you had a good experience in Madrid and that we have contributed to it. Thank you again. We hope you had a very good trip trip back home. Kind regards, Barceló Emperatriz Team

    DEĞERLENDIRME

    Round Indicators

    • ekim 16 2018
    • Londra, İngiltere
    • Aile

    rustler16

    “Wonderful hotel with special touches”


    My wife, baby son and I travelled to Madrid for the first time as part of a wedding anniversary celebration and stayed at this wonderful hotel. We informed the hotel of the occasion, also requesting an early check in. The hotel were great in being able to accommodate us in this regard, which was super helpful after the long flight with baby. The hotel is fantastically located, very central and accessible. This being so, we walked to most of the places we wanted to go to and were able to soak in all the city has to offer. We had a Premium room with a balcony. The rooms are well decorated with very comfortable beds, but if I have to be critical, slightly small due to us having a stroller - still manageable though. Upon getting back to the hotel on the first evening, the hotel staff had left us a bottle of bubbly as well as some pajamas with a couple of notes congratulating us on our celebration with other well wishes. Awesome touch! The breakfast was also great with the accompanying service very personal. Actually the food in general was excellent as we ordered room service a couple times as well. We would stay here again in a heartbeat and recommend it to anyone looking for a great place to stay.


    Director de Relaciones Públicas BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear Rustler16, Thank you very much for sharing your feedback about your recent experience at Barceló Emperatriz Hotel. Your kind words and the way you speak about our hotel is just great and we feel pretty special having guests like you coming to our hotel. Thank you very much. It is very kind of you. I will pass your coment on to the am as I´m sure they will be amazed to hear this feedback. Hope you can both come for your next special ocassion. Thank you very much once again and look forward to welcoming you back very soon. Best regards,

    DEĞERLENDIRME

    Round Indicators

    • ekim 15 2018
    • usa
    • İş

    spencerusa

    “Excellent Value, Highly Recommend”


    From start to finish, one of the best hotels I have stayed at this year and excellent value for money. Public areas interesting, contemporary, without wasting space or being extravagant. Highly efficient and pleasant checkin staff. Bedrooms small but very well equipped with efficient, contemporary design in earth tones. Excellent bathroom fixtures. Rooms are well-soundproofed. Buffet breakfast included in my room rate offered more options than I expected. Again, very pleasant staff. One drawback. Hotel is on a side street, not so easy to find a taxi.


    Director de Relaciones con Clientes BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear Spencer, Thank you for reviewing your recent stay in our Barceló Emperatriz. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for pointing out the beauty and comfort of our newly refurbished hotel designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive hotel plays a key role to our guests' overall holiday experience. On the other hand, the kindness and enthusiasm of our staff, their friendliness and helpfulness is one of our hotels’ main strength and we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barceló Emperatriz Team

    DEĞERLENDIRME

    Round Indicators

    • ekim 3 2018
    • Stockholm
    • Çift

    Jacinta E

    “Best 5 star hotel ive stayed in”


    Me and my husband picked this hotel to spend our honeymoon for 4 nights . I have stayed in many 5 star hotels throughout the years in consideration value for Money . By far this has been the best 5 star hotel i have stayed in to date. The staff are professional, proficcent and very welcoming. We got breakfast included free with our stay . The breakfast was excellent. Room service and house cleaners do excellent job . Being our honey moon and the location of the hotel this was by far the best hotel and would highly recommend it to any first timers to Madrid. It was Worth every penny. Thank you to all the staff in Barcelo Emperatriz for a wonderful honeymoon experience. I will definitely come back again, hopefully next year.


    Director de Relaciones con Clientes BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear Jacinta E, Thank you very much for taking the time to review your recent stay at Barcelo Emperatriz Hotel. Glad to learn that hotel, our facilities and the service provided by our staff exceed your expectations on such as special trip as a honeymoon. Thank you very much for your kind words, I will pass your comments on to the team, I´m sure they will be delighted and we hope we can welcoming you back very soon. Thank you again for sharing your experience with us. Warmest regards,

    DEĞERLENDIRME

    Round Indicators

    • mayıs 28 2017
    • Aile

    HakanDaisy

    “Mukemmel bir hotel,super otesi calisanlar👌🏻”


    Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek kesinlikle kalacagimiz yer.


    DEĞERLENDIRME

    Round Indicators

    • kasım 22 2016
    • Münih
    • İş

    888acarm

    “Madrit in Yen'i yıldız oteli”


    Madrit'te yepyeni butik bir otel , merkezi ve güleryüzlü personel Çok iyi bir restoran Alışveriş noktalarına ve Real Madrid stadına çok yakın Sessiz bir mekan , şehir gürültüsü neredeyse sıfır Tam kafa dinlenecek bir yer


    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear 888acarm, First of all, than you very much for your nice comments and for taking the time to share them on Tripadvisor.com We are thrilled to read you had a good experience in Madrid and that we have contributed to it. Thank you again. We hope you had a very good trip trip back home. Kind regards, Barceló Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

    Kapat 

    Geri Bir otel bulun

    Otelin yeri Mexico

    Seç Mexico

    Otelin yeri Panamá

    Seç Panamá

    Otelin yeri Spain

    Seç Spain

    Otelin yeri Portugal

    Seç Portugal

    Yolculuğa başlayacağım yer

    TÜMÜ A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z