Barceló Hotel Room Service  Emperatriz
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Barceló Emperatriz

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Madrid-Barajas Adolfo Suárez Havalimanı

5,5 km Chamartín

5 km Madrid Atocha Tren İstasyonu

0,4 km "Gregorio Marañón" Metro İstasyonu

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Emperatriz

4.5/5 Round Indicators
| 719 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

78% Complete

567

Çok iyi

16% Complete

121

Normal

2% Complete

17

Kötü

1% Complete

8

Çok kötü

0% Complete

6

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Nishalito London, United Kingdom. 05/25/2018 Aile

    “Nice hotel”

    This is a nice hotel, with very friendly and knowledgeable staff. The rooms are nice but small. The hotel has a lot of positives, but for a 5 stars, the rooms do feel a bit confined. The breakfast is also (€20 per person) overpriced for what it is. Overall it's not a bad choice but only if you can find a good deal.

    Director de Relaciones Públicas BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations are thoroughly described on our website, for coming occasions, we would like to offer you a personalized booking guidance through our call center, to make sure you make a reservation for the accommodation that best meets your needs and wishes. Please rest assured we have taken good note of your remarks related to our breakfast price and sincerely regret your dissatisfaction, mostly because we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. On the other hand, we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Barcelo Emperatriz Team

    Round Indicators
    iecolm Dublin, İrlanda. 05/19/2018 İş

    “Lovely boutique hotel”

    This hotel has a welcoming homely feel to it which is nice when away for business.the rooms are modern with a contemporary feel at the same time welcoming and relaxing The breakfast has a good selection of fruits and cold meats with eggs to order on demand. There was a nice small pool and terrace on the top. Have stayed in a number of other 5star hotel in close proximity for work but this is far superior and will stay here in future

    Director de Relaciones Públicas BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations, also we are so happy to hear that you felt like home. Moreover, thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are happy to know you liked yours so much. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Barcelo Emperatriz Team

    Round Indicators
    christianoneu Milan, İtalya. 05/17/2018 İş

    “good place”

    fine and stylish hotel in a great location it is not cheap but it is worth it. we liked it. the staff is fine. the bar was good. we did not try the restaurant but I was told good things. we really liked it

    Director de Relaciones Públicas BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear Mr. Christian, Thank you for reviewing your recent stay in our Barceló Emperatriz. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for pointing out the beauty and comfort of our newly refurbished hotel designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive hotel plays a key role to our guests' overall holiday experience. On the other hand, the kindness and enthusiasm of our staff, their friendliness and helpfulness is one of our hotels’ main strength and we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barceló Emperatriz Team

    Round Indicators
    HakanDaisy 05/28/2017 Aile

    “Mukemmel bir hotel,super otesi calisanlar👌🏻”

    Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek kesinlikle kalacagimiz yer.
    Round Indicators
    888acarm Münih . 11/22/2016 İş

    “Madrit in Yen'i yıldız oteli”

    Madrit'te yepyeni butik bir otel , merkezi ve güleryüzlü personel Çok iyi bir restoran Alışveriş noktalarına ve Real Madrid stadına çok yakın Sessiz bir mekan , şehir gürültüsü neredeyse sıfır Tam kafa dinlenecek bir yer

    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear 888acarm, First of all, than you very much for your nice comments and for taking the time to share them on Tripadvisor.com We are thrilled to read you had a good experience in Madrid and that we have contributed to it. Thank you again. We hope you had a very good trip trip back home. Kind regards, Barceló Emperatriz Team

    DEĞERLENDIRME

    Round Indicators

    • mayıs 25 2018
    • London, United Kingdom
    • Aile

    Nishalito

    “Nice hotel”


    This is a nice hotel, with very friendly and knowledgeable staff. The rooms are nice but small. The hotel has a lot of positives, but for a 5 stars, the rooms do feel a bit confined. The breakfast is also (€20 per person) overpriced for what it is. Overall it's not a bad choice but only if you can find a good deal.


    Director de Relaciones Públicas BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations are thoroughly described on our website, for coming occasions, we would like to offer you a personalized booking guidance through our call center, to make sure you make a reservation for the accommodation that best meets your needs and wishes. Please rest assured we have taken good note of your remarks related to our breakfast price and sincerely regret your dissatisfaction, mostly because we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. On the other hand, we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Barcelo Emperatriz Team

    DEĞERLENDIRME

    Round Indicators

    • mayıs 19 2018
    • Dublin, İrlanda
    • İş

    iecolm

    “Lovely boutique hotel”


    This hotel has a welcoming homely feel to it which is nice when away for business.the rooms are modern with a contemporary feel at the same time welcoming and relaxing The breakfast has a good selection of fruits and cold meats with eggs to order on demand. There was a nice small pool and terrace on the top. Have stayed in a number of other 5star hotel in close proximity for work but this is far superior and will stay here in future


    Director de Relaciones Públicas BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations, also we are so happy to hear that you felt like home. Moreover, thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are happy to know you liked yours so much. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Barcelo Emperatriz Team

    DEĞERLENDIRME

    Round Indicators

    • mayıs 17 2018
    • Milan, İtalya
    • İş

    christianoneu

    “good place”


    fine and stylish hotel in a great location it is not cheap but it is worth it. we liked it. the staff is fine. the bar was good. we did not try the restaurant but I was told good things. we really liked it


    Director de Relaciones Públicas BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear Mr. Christian, Thank you for reviewing your recent stay in our Barceló Emperatriz. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for pointing out the beauty and comfort of our newly refurbished hotel designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive hotel plays a key role to our guests' overall holiday experience. On the other hand, the kindness and enthusiasm of our staff, their friendliness and helpfulness is one of our hotels’ main strength and we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barceló Emperatriz Team

    DEĞERLENDIRME

    Round Indicators

    • mayıs 28 2017
    • Aile

    HakanDaisy

    “Mukemmel bir hotel,super otesi calisanlar👌🏻”


    Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek kesinlikle kalacagimiz yer.


    DEĞERLENDIRME

    Round Indicators

    • kasım 22 2016
    • Münih
    • İş

    888acarm

    “Madrit in Yen'i yıldız oteli”


    Madrit'te yepyeni butik bir otel , merkezi ve güleryüzlü personel Çok iyi bir restoran Alışveriş noktalarına ve Real Madrid stadına çok yakın Sessiz bir mekan , şehir gürültüsü neredeyse sıfır Tam kafa dinlenecek bir yer


    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear 888acarm, First of all, than you very much for your nice comments and for taking the time to share them on Tripadvisor.com We are thrilled to read you had a good experience in Madrid and that we have contributed to it. Thank you again. We hope you had a very good trip trip back home. Kind regards, Barceló Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress