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Barceló Hotel Room Service  Emperatriz
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Harita ve konum

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Madrid-Barajas Adolfo Suárez Havalimanı

5,5 km Chamartín

5 km Madrid Atocha Tren İstasyonu

0,4 km "Gregorio Marañón" Metro İstasyonu

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Emperatriz

4.5/5 Round Indicators
| 972 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

79% Complete

770

Çok iyi

16% Complete

163

Normal

2% Complete

24

Kötü

0% Complete

8

Çok kötü

0% Complete

7

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Joonjooni Sidney, Avustralya. 05/22/2019 Çift

    “Best place to stay in Madrid!”

    First time in Madrid and this hotel is a gem, located in the beautiful and chic Salamanca area. Quiet street with great restaurants in the surrounding streets. The famous Calle Serrano is literally around the corner, great for shopping and walking through the streets as you head down to the main attractions. (Less tourists more locals) The hotel is well maintained, fantastic staff at reception who are only to happy to assist you in anyway, great room service options. In addition we were provided with a portable wifi dongle which was so handy when out exploring! The room itself was great for a 4 night stay, bright and well appointed. (Stayed in a premium room) Highly recommend :)

    Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear Mr./Mrs. Joonjooni, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you also for mentioning how pleased you were with our complimentary WIFI Away service as we appreciate how important this aspect is for many of our guests these days for communication benefits. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Barceló Emperatriz

    Round Indicators
    Passenger38488919876 05/20/2019 Arkadaş kaçamakları

    “40th Birthday girls trip.”

    Six of us stayed here and we all loved our rooms, staff were very friendly and all our requests were met. I would definitely stay here again. Stayed here for two nights 17th -19th May and gor to visit the Palace for free as it was national museum day on 18th May which was great.

    Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear Mrs. Passenger38488919876, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Barceló Emperatriz

    Round Indicators
    B6383SAamandam Bluffton, south carolina. 05/18/2019 Çift

    “Very Modern Hotel - Great Service!”

    We only stayed here one night on a layover and wish it were longer! The hotel was impressive! The staff were very nice. They held our bags so we could go exploring until our room was ready. As a rewards member, we experienced a room upgrade with a beautiful view, complimentary water and cookies. There was turndown service and even a pillow menu, which I've never seen. The bedding was so comfortable. There were USB ports in the room, which was helpful since we were traveling internationally and didn't have to bother with adapters in this room. There were speakers for the television in the bathrooms, which was very high tech! The hotel was gorgeous and we were very satisfied. The front lobby staff gave us a map and we were able to walk to all the local sites on our short stay!

    Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear Mr. B638SAmandam, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Emperatriz was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us if we can assist in making your return even more memorable. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Madrid very soon. Kind regards

    Round Indicators
    HakanDaisy 05/28/2017 Aile

    “Mukemmel bir hotel,super otesi calisanlar👌🏻”

    Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek kesinlikle kalacagimiz yer.
    Round Indicators
    888acarm Münih . 11/22/2016 İş

    “Madrit in Yen'i yıldız oteli”

    Madrit'te yepyeni butik bir otel , merkezi ve güleryüzlü personel Çok iyi bir restoran Alışveriş noktalarına ve Real Madrid stadına çok yakın Sessiz bir mekan , şehir gürültüsü neredeyse sıfır Tam kafa dinlenecek bir yer

    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear 888acarm, First of all, than you very much for your nice comments and for taking the time to share them on Tripadvisor.com We are thrilled to read you had a good experience in Madrid and that we have contributed to it. Thank you again. We hope you had a very good trip trip back home. Kind regards, Barceló Emperatriz Team

    DEĞERLENDIRME

    Round Indicators

    • mayıs 22 2019
    • Sidney, Avustralya
    • Çift

    Joonjooni

    “Best place to stay in Madrid!”


    First time in Madrid and this hotel is a gem, located in the beautiful and chic Salamanca area. Quiet street with great restaurants in the surrounding streets. The famous Calle Serrano is literally around the corner, great for shopping and walking through the streets as you head down to the main attractions. (Less tourists more locals) The hotel is well maintained, fantastic staff at reception who are only to happy to assist you in anyway, great room service options. In addition we were provided with a portable wifi dongle which was so handy when out exploring! The room itself was great for a 4 night stay, bright and well appointed. (Stayed in a premium room) Highly recommend :)


    Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear Mr./Mrs. Joonjooni, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you also for mentioning how pleased you were with our complimentary WIFI Away service as we appreciate how important this aspect is for many of our guests these days for communication benefits. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Barceló Emperatriz

    DEĞERLENDIRME

    Round Indicators

    • mayıs 20 2019
    • Arkadaş kaçamakları

    Passenger38488919876

    “40th Birthday girls trip.”


    Six of us stayed here and we all loved our rooms, staff were very friendly and all our requests were met. I would definitely stay here again. Stayed here for two nights 17th -19th May and gor to visit the Palace for free as it was national museum day on 18th May which was great.


    Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear Mrs. Passenger38488919876, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Barceló Emperatriz

    DEĞERLENDIRME

    Round Indicators

    • mayıs 18 2019
    • Bluffton, south carolina
    • Çift

    B6383SAamandam

    “Very Modern Hotel - Great Service!”


    We only stayed here one night on a layover and wish it were longer! The hotel was impressive! The staff were very nice. They held our bags so we could go exploring until our room was ready. As a rewards member, we experienced a room upgrade with a beautiful view, complimentary water and cookies. There was turndown service and even a pillow menu, which I've never seen. The bedding was so comfortable. There were USB ports in the room, which was helpful since we were traveling internationally and didn't have to bother with adapters in this room. There were speakers for the television in the bathrooms, which was very high tech! The hotel was gorgeous and we were very satisfied. The front lobby staff gave us a map and we were able to walk to all the local sites on our short stay!


    Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear Mr. B638SAmandam, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Emperatriz was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us if we can assist in making your return even more memorable. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Madrid very soon. Kind regards

    DEĞERLENDIRME

    Round Indicators

    • mayıs 28 2017
    • Aile

    HakanDaisy

    “Mukemmel bir hotel,super otesi calisanlar👌🏻”


    Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek kesinlikle kalacagimiz yer.


    DEĞERLENDIRME

    Round Indicators

    • kasım 22 2016
    • Münih
    • İş

    888acarm

    “Madrit in Yen'i yıldız oteli”


    Madrit'te yepyeni butik bir otel , merkezi ve güleryüzlü personel Çok iyi bir restoran Alışveriş noktalarına ve Real Madrid stadına çok yakın Sessiz bir mekan , şehir gürültüsü neredeyse sıfır Tam kafa dinlenecek bir yer


    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear 888acarm, First of all, than you very much for your nice comments and for taking the time to share them on Tripadvisor.com We are thrilled to read you had a good experience in Madrid and that we have contributed to it. Thank you again. We hope you had a very good trip trip back home. Kind regards, Barceló Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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    Otelin yeri Spain

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    Otelin yeri Portugal

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