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Barceló Hotel Pool  Grand Faro Los Cabos
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Blvd. San Jose S/N, Sección Hotelera 1 Zona FONATUR   23400 San Jose Del Cabo, B.C.S. México ,   México  


Places of Interest

20,2 km Los Cabos Uluslararası Havalimanı

100 m San José del Cabo

2,5 km San José Çiftlik Kulübü

1,8 km San José Koyu

Müşterilerin Düşünceleri

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Barceló Gran Faro Los Cabos

4.0/5 Round Indicators
| 3942 Görüşler

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Mükemmel

45% Complete

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Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    olag10 Schererville, Indiana. 06/17/2019 Aile

    “Wonderful Place”

    Our group loved the Gran Faro, everyone working there goes above and beyond, starting from Mr. Rafael (bellboy) he was full of advice and knowledge of San Jose. Jorge Alberto (waiter) at the breakfast buffet and pool bar was excellent, we could not thank him enough, he goes above and beyond. Food was great along with the specialty restaurants, we had one of the best Mexican Coffee Show I had ever seen. All the waiters and bartenders, maids and the receptionist were great. Loved staying here. Totally enjoyed ourselves, hope to be back!

    Guest Relations Manager BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Thank you for choosing Barcelo Gran Faro for your group in Los Cabos and thank you for taking the time to share with us your experience. We hope to welcome you in a near future.

    Round Indicators
    tkarliner 06/16/2019 Çift

    “50th birthday”

    The staff is off the charts made everything perfect. From Carlos, Jorge and Alexander at the pool bar. Paulino the general manager made not only my 50th birthday amazing but pulled off with my boyfriend and staff the most surprising and heartfelt purposal. I said YES.. We will be going back in Dec for the 3rd time. Who knows what excitment and surprises will happen then. One thing I must say just because it's all exclusive doesn't mean you don't tip.. These wonderful hard working people deserve every bit of tips. They made us feel like family due to the fact we treated them with respect and love that they deserve. Cant forget all the beautiful ladies ar breakfast buffet at on the beach.. Louis at the premiere lounge took unbelievable care of getting the best room ever on the beach. Best time ever staff AMAZING THANK YOU ALL FOR EVERYTHING

    Guest Relations Manager BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Congratulations! and thank you for choosing Barcelo Gran Faro Los Cabos for such important event. It is wonderful to read you enjoyed your stay with us, we are looking forward to welcome you again.

    Round Indicators
    Barbara R 06/15/2019 Çift

    “Just arrived today”

    Came here in the end of February beginning of March for 10 days and was absolutely blown away. Biggest plus was the ocean front adult infinity pool. I wish I could have rated it more than 5 stRs at the time. Came in today prepared to have another wonderful holiday. Took a walk around to check everything out when we got here and was so terribly disappointed that they have removed the adult only sign from the pool. We had our travel group changing our usual Riu destination trip for two weeks in October for here. Heartbroken that what we thought would be our go too now has changed what really made it great. Sad to have to begin the search again.

    Guest Relations Manager BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Barbara thank you for visit us again in Barcelo Gran Faro Los Cabos. I must say that our infinity pool and the adults jacuzzi ,still being just for adults, so please stop the search and vist us again, please. Let us know what can we do to make your visit unique.

    Round Indicators
    SweetSteph73 Oklahoma City. 06/12/2019

    “JORGE IS THE BEST!”

    Our group of 16 stayed for a week in early June. Positives - #1 was JORGE the waiter! He was amazing and provided amazing customer service to our group! JORGE IS THE REASON FOR MY "Very Good" rating. The pools and views of the ocean are FABULOUS! The buffet options were standard, nothing extraordinary. Also the breakfast buffet manager scolded the waiters when they tried to accommodate our group sitting together for breakfast. Dinner reservations seemed next to impossible for a large group. We did enjoy one night as a group, but there were three included in our package. There were inconsistencies in our rooms as well. Some had his/her robes in their closets, some did not. Some had wet bars, some did not. Some in our group were invited to evening parties, some were not. Finally, we requested and it was noted on our documents to have rooms close to each other. To me, this seems like a simple request, but we were split up everywhere even in separate buildings.

    Guest Relations Manager BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Thank you for choosing Barcelo Gran Faro for your trip to Los Cabos, Jorge will be more than happy to hear from you. Regarding the other issues you pointed out be sure we will be working one by one in order to improve it all and have the opportunity to welcome you again.

    Round Indicators
    Sacinvic Victoria, Kanada. 06/10/2019 Çift

    “Average Facility - Great Location”

    Spent a week in May. We asked for a room upgrade upon arrival (celebrating my 50th) and was charged a stupid amount of money only to find out that other people we met had the same upgrade at a much much lower amount. Food was average, .... very average. It was mostly directed at the high Spanich customer occupancy. We ate so much better off the resort. We had the Premium Bracelets but were not served the premium alchool when at the pool/beach. The bartenders at the poolbar were not very good - I didn't see them crack a smile once and one looked upset all the time. Service at breakfast and lunch was very good. We enjoyed the location / city but will not be returning at this resort.

    Guest Relations Manager BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Thank you for your visit to Barcelo Gran Faro Los Cabos and please accept an apology if during your stay we did not fulfiled your expectations. All the issues you pointed out we will take care one by one in order to improve it. Thank you for taking the time to share with us your experience.

    DEĞERLENDIRME

    Round Indicators

    • haziran 17 2019
    • Schererville, Indiana
    • Aile

    olag10

    “Wonderful Place”


    Our group loved the Gran Faro, everyone working there goes above and beyond, starting from Mr. Rafael (bellboy) he was full of advice and knowledge of San Jose. Jorge Alberto (waiter) at the breakfast buffet and pool bar was excellent, we could not thank him enough, he goes above and beyond. Food was great along with the specialty restaurants, we had one of the best Mexican Coffee Show I had ever seen. All the waiters and bartenders, maids and the receptionist were great. Loved staying here. Totally enjoyed ourselves, hope to be back!


    Guest Relations Manager BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Thank you for choosing Barcelo Gran Faro for your group in Los Cabos and thank you for taking the time to share with us your experience. We hope to welcome you in a near future.

    DEĞERLENDIRME

    Round Indicators

    • haziran 16 2019
    • Çift

    tkarliner

    “50th birthday”


    The staff is off the charts made everything perfect. From Carlos, Jorge and Alexander at the pool bar. Paulino the general manager made not only my 50th birthday amazing but pulled off with my boyfriend and staff the most surprising and heartfelt purposal. I said YES.. We will be going back in Dec for the 3rd time. Who knows what excitment and surprises will happen then. One thing I must say just because it's all exclusive doesn't mean you don't tip.. These wonderful hard working people deserve every bit of tips. They made us feel like family due to the fact we treated them with respect and love that they deserve. Cant forget all the beautiful ladies ar breakfast buffet at on the beach.. Louis at the premiere lounge took unbelievable care of getting the best room ever on the beach. Best time ever staff AMAZING THANK YOU ALL FOR EVERYTHING


    Guest Relations Manager BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Congratulations! and thank you for choosing Barcelo Gran Faro Los Cabos for such important event. It is wonderful to read you enjoyed your stay with us, we are looking forward to welcome you again.

    DEĞERLENDIRME

    Round Indicators

    • haziran 15 2019
    • Çift

    Barbara R

    “Just arrived today”


    Came here in the end of February beginning of March for 10 days and was absolutely blown away. Biggest plus was the ocean front adult infinity pool. I wish I could have rated it more than 5 stRs at the time. Came in today prepared to have another wonderful holiday. Took a walk around to check everything out when we got here and was so terribly disappointed that they have removed the adult only sign from the pool. We had our travel group changing our usual Riu destination trip for two weeks in October for here. Heartbroken that what we thought would be our go too now has changed what really made it great. Sad to have to begin the search again.


    Guest Relations Manager BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Barbara thank you for visit us again in Barcelo Gran Faro Los Cabos. I must say that our infinity pool and the adults jacuzzi ,still being just for adults, so please stop the search and vist us again, please. Let us know what can we do to make your visit unique.

    DEĞERLENDIRME

    Round Indicators

    • haziran 12 2019
    • Oklahoma City

    SweetSteph73

    “JORGE IS THE BEST!”


    Our group of 16 stayed for a week in early June. Positives - #1 was JORGE the waiter! He was amazing and provided amazing customer service to our group! JORGE IS THE REASON FOR MY "Very Good" rating. The pools and views of the ocean are FABULOUS! The buffet options were standard, nothing extraordinary. Also the breakfast buffet manager scolded the waiters when they tried to accommodate our group sitting together for breakfast. Dinner reservations seemed next to impossible for a large group. We did enjoy one night as a group, but there were three included in our package. There were inconsistencies in our rooms as well. Some had his/her robes in their closets, some did not. Some had wet bars, some did not. Some in our group were invited to evening parties, some were not. Finally, we requested and it was noted on our documents to have rooms close to each other. To me, this seems like a simple request, but we were split up everywhere even in separate buildings.


    Guest Relations Manager BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Thank you for choosing Barcelo Gran Faro for your trip to Los Cabos, Jorge will be more than happy to hear from you. Regarding the other issues you pointed out be sure we will be working one by one in order to improve it all and have the opportunity to welcome you again.

    DEĞERLENDIRME

    Round Indicators

    • haziran 10 2019
    • Victoria, Kanada
    • Çift

    Sacinvic

    “Average Facility - Great Location”


    Spent a week in May. We asked for a room upgrade upon arrival (celebrating my 50th) and was charged a stupid amount of money only to find out that other people we met had the same upgrade at a much much lower amount. Food was average, .... very average. It was mostly directed at the high Spanich customer occupancy. We ate so much better off the resort. We had the Premium Bracelets but were not served the premium alchool when at the pool/beach. The bartenders at the poolbar were not very good - I didn't see them crack a smile once and one looked upset all the time. Service at breakfast and lunch was very good. We enjoyed the location / city but will not be returning at this resort.


    Guest Relations Manager BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Thank you for your visit to Barcelo Gran Faro Los Cabos and please accept an apology if during your stay we did not fulfiled your expectations. All the issues you pointed out we will take care one by one in order to improve it. Thank you for taking the time to share with us your experience.

    Barceló Hotel Beach  Grand Faro Los Cabos

    A superb beach hotel in a privileged setting, perfect for relaxation

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