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Barceló Hotel Pool  Grand Faro Los Cabos
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Harita ve konum

Blvd. San Jose S/N, Sección Hotelera 1 Zona FONATUR   23400 San Jose Del Cabo, B.C.S. México ,   México  


Places of Interest

20,2 km Los Cabos Uluslararası Havalimanı

100 m San José del Cabo

2,5 km San José Çiftlik Kulübü

1,8 km San José Koyu

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Gran Faro Los Cabos

4.0/5 Round Indicators
| 4363 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

45% Complete

2002

Çok iyi

29% Complete

1269

Normal

13% Complete

590

Kötü

6% Complete

265

Çok kötü

5% Complete

237

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    SoABTraveller Alberta. 01/24/2020

    “Wonderful resort! Amazing staff!”

    This is a lovely resort! One of the cleanest resorts where we have vacationed. All areas were maintained to a very high standard and the resort is not huge which makes it easily walkable. We had a great room in building one on the fifth floor with fairly unobstructed ocean views. Bed was comfortable and the room was spacious. Ample bottles of water, beverages and snacks were available in the room and all of our requests were promptly accommodated. The pools were warm and there were always loungers available for sitting. There was also no "saving" of loungers. Staff went around early morning and removed towels and belongings from chairs that had been saved but were not occupied. This was a real plus! There are four pools and a couple of the pools are designated for adults only. The ocean was rough when we were there, but the beach was incredible for walking. We knew this when we booked our holiday so we were not disappointed. There are two buffets for breakfast; a buffet option and snack bar for lunch; a buffet and a la carte options for dinner. The a la cartes were easy to book through the concierge and we had not trouble getting the early sitting time that we prefer. We ate at the Mexican and Italian a la cartes. We enjoyed the Italian so much we reserved there twice. Buffets had good variety, food well-prepared and tasty. This resort is well located. Directly across the street are many options for local dining and shopping. The old Mission and town square are a leisurely twenty-five minute walk from the resort. We had an evening flight home and were pleased to discover that after our 11:00 am checkout we were able to continue to enjoy all of the property amenities until our transfer to the airport at 5:00 pm. Our luggage was stored and we were given access to a hospitality suite where we were able to shower and freshen up before heading to the airport. All of the staff truly went the extra mile to make sure that their guests were having a wonderful vacation. They are absolutely stellar. This resort is a real gem!

    Guest Relations Manager Guest S - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Gran Faro was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

    Round Indicators
    Joan B Kuzey Vancouver, Kanada. 01/22/2020

    “Spectacular location and wonderful all-inclusive resort in San Jose del Cabo”

    The Barcelo Gran Faro is a well run, clean resort that offers all-inclusive packages. The rooms are a good size and the bed is comfortable. There is a wrist band key fob which means you don't need to carry a room key. We had a oceanfront room which was wonderful - especially if you are up to watch the sunrise (don't have to leave your room). The is a large shower and no bathtub (we prefer a shower). We also opted for the Premium package which included Wi-fi (otherwise you pay additionally for it) and unlimited reservations for the al la carte restaurants. The resort is within a 20 - 25 minute walk into the city. The beach is excellent and great for long walks. We thought the food was very good. Our favourite restaurant was "Jicamas" - Mexican food. The Italian restaurant was also very good and we enjoyed the Seafood restaurant as well. We thought the Sushi restaurant was ok but we are used to excellent sushi at home. The buffet had good food as well. The staff are very helpful and work hard. We were very happy with the service.

    Guest Relations Manager Guest S - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Thank you very much for sharing this great review of your recent stay at Barceló Gran Faro. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to serving you again in the future.

    Round Indicators
    ancorrero Van Buren, Arkansas. 01/22/2020 İş

    “Great Visit!”

    What an amazing hotel in one if the mist beautiful places on Earth. The staff is professional and friendly! The room was very comfortable and clean, and the buffets were out of this world. Thank you so much for the outstanding hospitality!

    Guest Relations Manager Guest S - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments. We look forward to welcoming you back again very soon.

    Round Indicators
    Shibumathai77 01/22/2020

    “Really Great Resort”

    Had a wonderful trip and stay at Barcelo Gran Faro Los Cabos. Excellent food, and view from the oceanfront rooms. The staff was extremely hospitable. So close to the beach, even though the staff said you could not swim the waters of the ocean but we found it to be relatively calm, and we could swim in it.

    Guest Relations Manager Guest S - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Again we thank you, it has been a pleasure for us to read and we look forward to serving you again soon.

    Round Indicators
    Cynthia L 01/22/2020

    “Expected More”

    After staying at other Barcelo's in the past this one really lacks in the customer service department. All staff at check in was great but some waiters are not up to par when a guest pays the premium level fees. Overall, the waiters and bartenders are just interested in the tips but they do not understand that they need to earn that tip. I am Mexican American and the fact that they were super friendly to others of other nationalities and not to us was a BIG disappointment. I tip dollars too and I am a great tipper but not when it is not earned. The rooms are outdated.

    Guest Relations Manager Guest S - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Gran Faro.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We look forward to serving you again in the future.

    DEĞERLENDIRME

    Round Indicators

    • ocak 24 2020
    • Alberta

    SoABTraveller

    “Wonderful resort! Amazing staff!”


    This is a lovely resort! One of the cleanest resorts where we have vacationed. All areas were maintained to a very high standard and the resort is not huge which makes it easily walkable. We had a great room in building one on the fifth floor with fairly unobstructed ocean views. Bed was comfortable and the room was spacious. Ample bottles of water, beverages and snacks were available in the room and all of our requests were promptly accommodated. The pools were warm and there were always loungers available for sitting. There was also no "saving" of loungers. Staff went around early morning and removed towels and belongings from chairs that had been saved but were not occupied. This was a real plus! There are four pools and a couple of the pools are designated for adults only. The ocean was rough when we were there, but the beach was incredible for walking. We knew this when we booked our holiday so we were not disappointed. There are two buffets for breakfast; a buffet option and snack bar for lunch; a buffet and a la carte options for dinner. The a la cartes were easy to book through the concierge and we had not trouble getting the early sitting time that we prefer. We ate at the Mexican and Italian a la cartes. We enjoyed the Italian so much we reserved there twice. Buffets had good variety, food well-prepared and tasty. This resort is well located. Directly across the street are many options for local dining and shopping. The old Mission and town square are a leisurely twenty-five minute walk from the resort. We had an evening flight home and were pleased to discover that after our 11:00 am checkout we were able to continue to enjoy all of the property amenities until our transfer to the airport at 5:00 pm. Our luggage was stored and we were given access to a hospitality suite where we were able to shower and freshen up before heading to the airport. All of the staff truly went the extra mile to make sure that their guests were having a wonderful vacation. They are absolutely stellar. This resort is a real gem!


    Guest Relations Manager Guest S - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Gran Faro was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

    DEĞERLENDIRME

    Round Indicators

    • ocak 22 2020
    • Kuzey Vancouver, Kanada

    Joan B

    “Spectacular location and wonderful all-inclusive resort in San Jose del Cabo”


    The Barcelo Gran Faro is a well run, clean resort that offers all-inclusive packages. The rooms are a good size and the bed is comfortable. There is a wrist band key fob which means you don't need to carry a room key. We had a oceanfront room which was wonderful - especially if you are up to watch the sunrise (don't have to leave your room). The is a large shower and no bathtub (we prefer a shower). We also opted for the Premium package which included Wi-fi (otherwise you pay additionally for it) and unlimited reservations for the al la carte restaurants. The resort is within a 20 - 25 minute walk into the city. The beach is excellent and great for long walks. We thought the food was very good. Our favourite restaurant was "Jicamas" - Mexican food. The Italian restaurant was also very good and we enjoyed the Seafood restaurant as well. We thought the Sushi restaurant was ok but we are used to excellent sushi at home. The buffet had good food as well. The staff are very helpful and work hard. We were very happy with the service.


    Guest Relations Manager Guest S - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Thank you very much for sharing this great review of your recent stay at Barceló Gran Faro. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We look forward to serving you again in the future.

    DEĞERLENDIRME

    Round Indicators

    • ocak 22 2020
    • Van Buren, Arkansas
    • İş

    ancorrero

    “Great Visit!”


    What an amazing hotel in one if the mist beautiful places on Earth. The staff is professional and friendly! The room was very comfortable and clean, and the buffets were out of this world. Thank you so much for the outstanding hospitality!


    Guest Relations Manager Guest S - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments. We look forward to welcoming you back again very soon.

    DEĞERLENDIRME

    Round Indicators

    • ocak 22 2020

    Shibumathai77

    “Really Great Resort”


    Had a wonderful trip and stay at Barcelo Gran Faro Los Cabos. Excellent food, and view from the oceanfront rooms. The staff was extremely hospitable. So close to the beach, even though the staff said you could not swim the waters of the ocean but we found it to be relatively calm, and we could swim in it.


    Guest Relations Manager Guest S - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Again we thank you, it has been a pleasure for us to read and we look forward to serving you again soon.

    DEĞERLENDIRME

    Round Indicators

    • ocak 22 2020

    Cynthia L

    “Expected More”


    After staying at other Barcelo's in the past this one really lacks in the customer service department. All staff at check in was great but some waiters are not up to par when a guest pays the premium level fees. Overall, the waiters and bartenders are just interested in the tips but they do not understand that they need to earn that tip. I am Mexican American and the fact that they were super friendly to others of other nationalities and not to us was a BIG disappointment. I tip dollars too and I am a great tipper but not when it is not earned. The rooms are outdated.


    Guest Relations Manager Guest S - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Gran Faro.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We look forward to serving you again in the future.

    Barceló Hotel Beach  Grand Faro Los Cabos

    A superb beach hotel in a privileged setting, perfect for relaxation

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