Barceló Hotel Beach  Maya Tropical
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Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78,7 km  Cancun Uluslararası Havalimanı 

0 m Chac Halal Beach

35 km Tulum arkeolojik sahası

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Maya Tropical

4.5/5 Round Indicators
| 5804 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


core.litOpiniones

Mükemmel

60% Complete

3534

Çok iyi

23% Complete

1371

Normal

8% Complete

480

Kötü

4% Complete

246

Çok kötü

2% Complete

174

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Mara_120286 New York City, New York. 09/17/2018 Aile

    “Traveling with 18 month old.”

    We picked this resort because we wanted to be away from the cancun area and needed an all inclusive stay. We were very happy with our stay at Barcelo Tropical. Our little one had an amazing time on the resort.

    Propietario BMAYAFASEII - Barcelo Maya Tropical, bu yorumu yanıtladı
     Dear, Mara_120286 Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Best Regards, The management of Barcelo.

    Round Indicators
    Amy L 09/16/2018 Aile

    “Nice visit”

    This is our second time traveling to the resort. The grounds are beautiful and well kept. The pools seem endless. The beach is breathtaking. A little rocky in spots but not a deal breaker by any means and I am a beach person. Customer service is excellent. Our breakfast and sometimes lunch waiter was Alfredo Bacab. He was amazing!!! He remembered all of our preferences and even when we were checking out. Ask for him if you go. Also, don't miss out on the Italian Restaurant. Wonderful service and food. 4 of us went to the spa and had a wonderful experience. The hydrotherapy with the massage was over the top. Miriam was my massage therapist and my friend had Jazmine. Both allowed us to have a relaxing experience.

    Propietario BMAYAFASEII - Barcelo Maya Tropical, bu yorumu yanıtladı
     Dear, Amy L Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success And we are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, The Management of Barcelo.

    Round Indicators
    Pathfinder795816 09/16/2018 Arkadaş kaçamakları

    “Carol”

    Beautiful hotel beach and pools. Rooms average but smell of damp. Food excellent. Wifi charges very expensive. Prices in spa extortinate wash and blow 85 dollars but Dayanna was lovely who done my hair very professional.

    Propietario BMAYAFASEII - Barcelo Maya Tropical, bu yorumu yanıtladı
     Dear, Pathfinder795816 Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success And we are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, The Management of Barcelo.

    Round Indicators
    ermaxhyheri Douglaston, New York. 09/15/2018 Aile

    “Nice resort”

    Stayed there the last week of August (2018) The grounds are beautiful and the rooms are OK. Food is good and the resort is quite nice overall. However, I would mention three negatives: 1 - the beach is rocky and there is very little sand on the surface only. 2 - there are no umbrellas on the beach. The palms don't create enough shades and you have to move around to follow the shades all the time. 3 - the wifi is not free, but don't buy it. It's slow and doesn't work all the time. Otherwise a good experience

    Propietario BMAYAFASEII - Barcelo Maya Tropical, bu yorumu yanıtladı
     Dear, ermaxhyheri In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Best Regards, The Management of Barcelo.

    Round Indicators
    Natalia L Pearsall, TX, United States. 09/13/2018 Aile

    “will stay again”

    Very accommodating. Lots of pools, and just a short walk to the beach away. Buffets had lots of choices and food was great. The staff was extremely friendly. Everything was clean, from the rooms, to the hallways, to the reception area.

    Propietario BMAYAFASEII - Barcelo Maya Tropical, bu yorumu yanıtladı
     Dear, Natalia L Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Best Regards The Management of Barcelo

    DEĞERLENDIRME

    Round Indicators

    • eylül 17 2018
    • New York City, New York
    • Aile

    Mara_120286

    “Traveling with 18 month old.”


    We picked this resort because we wanted to be away from the cancun area and needed an all inclusive stay. We were very happy with our stay at Barcelo Tropical. Our little one had an amazing time on the resort.


    Propietario BMAYAFASEII - Barcelo Maya Tropical, bu yorumu yanıtladı
    Dear, Mara_120286 Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Best Regards, The management of Barcelo.

    DEĞERLENDIRME

    Round Indicators

    • eylül 16 2018
    • Aile

    Amy L

    “Nice visit”


    This is our second time traveling to the resort. The grounds are beautiful and well kept. The pools seem endless. The beach is breathtaking. A little rocky in spots but not a deal breaker by any means and I am a beach person. Customer service is excellent. Our breakfast and sometimes lunch waiter was Alfredo Bacab. He was amazing!!! He remembered all of our preferences and even when we were checking out. Ask for him if you go. Also, don't miss out on the Italian Restaurant. Wonderful service and food. 4 of us went to the spa and had a wonderful experience. The hydrotherapy with the massage was over the top. Miriam was my massage therapist and my friend had Jazmine. Both allowed us to have a relaxing experience.


    Propietario BMAYAFASEII - Barcelo Maya Tropical, bu yorumu yanıtladı
    Dear, Amy L Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success And we are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, The Management of Barcelo.

    DEĞERLENDIRME

    Round Indicators

    • eylül 16 2018
    • Arkadaş kaçamakları

    Pathfinder795816

    “Carol”


    Beautiful hotel beach and pools. Rooms average but smell of damp. Food excellent. Wifi charges very expensive. Prices in spa extortinate wash and blow 85 dollars but Dayanna was lovely who done my hair very professional.


    Propietario BMAYAFASEII - Barcelo Maya Tropical, bu yorumu yanıtladı
    Dear, Pathfinder795816 Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success And we are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, The Management of Barcelo.

    DEĞERLENDIRME

    Round Indicators

    • eylül 15 2018
    • Douglaston, New York
    • Aile

    ermaxhyheri

    “Nice resort”


    Stayed there the last week of August (2018) The grounds are beautiful and the rooms are OK. Food is good and the resort is quite nice overall. However, I would mention three negatives: 1 - the beach is rocky and there is very little sand on the surface only. 2 - there are no umbrellas on the beach. The palms don't create enough shades and you have to move around to follow the shades all the time. 3 - the wifi is not free, but don't buy it. It's slow and doesn't work all the time. Otherwise a good experience


    Propietario BMAYAFASEII - Barcelo Maya Tropical, bu yorumu yanıtladı
    Dear, ermaxhyheri In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Best Regards, The Management of Barcelo.

    DEĞERLENDIRME

    Round Indicators

    • eylül 13 2018
    • Pearsall, TX, United States
    • Aile

    Natalia L

    “will stay again”


    Very accommodating. Lots of pools, and just a short walk to the beach away. Buffets had lots of choices and food was great. The staff was extremely friendly. Everything was clean, from the rooms, to the hallways, to the reception area.


    Propietario BMAYAFASEII - Barcelo Maya Tropical, bu yorumu yanıtladı
    Dear, Natalia L Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Best Regards The Management of Barcelo

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