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Fabulosa zona de piscina del hotel Sharja Grand Hotel
Premios y Reconocimientos

Ödüller ve tanışma

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Harita ve konum

Al Meena Street, Al Khalidiah Area   Sharjah Emiratos Árabes Unidos,    


Places of Interest

16 km Sharjah Uluslararası Havalimanı

5 km Sharjah Akvaryumu,

5 km Port Khalid

5 km Al Qasba-Sahara Merkezi

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Sharjah Grand

4.0/5 Round Indicators
| 699 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

50% Complete

355

Çok iyi

31% Complete

221

Normal

11% Complete

80

Kötü

3% Complete

26

Çok kötü

2% Complete

17

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Richard B 05/19/2019 İş

    “Unhygienic, noisy and poor food”

    Cockroaches in colleagues rooms and on my balcony Noisy major renovation during day. Hotel should have closed for renovation. Unhelpful staff Food left to go cold, poor quality. Waiters cleared away before end of service.
    Round Indicators
    Tour19039660931 05/07/2019 Çift

    “Very nice hotel”

    Room and bathroom were clean. Every day the bed linen was changed. Very big and comfortable bed. Very nice view from the balcony. Helpful and kind staff. Tasty meals. Good room service. The bathroom could be better.

    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We also would like to thank you for your highlight on the comfort of our beds because we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We also happy to read your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well-being whilst staying among us. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Occidental Sharjah Grand. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    Round Indicators
    sangeeta89 Yeni Delhi, Hindistan. 05/05/2019 İş

    “family holiday destination”

    Kid friendly , nice beach and great outdoors ; the buffet offers something for everyone. The service and housekeeping is accommodating. The new renovation is adding to the pls Es beauty. Even on a. business trip, I did not miss family

    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. We also delighted to read you found our team to be warm and welcoming as well always willing to help and listen to guests. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. Look forward to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    Round Indicators
    pskl2019 04/06/2019 Çift

    “March 2019”

    Best choice for sea and sun in Sharjah - best location, affordable price, good rooms and qualified personal. Proximity to Sharjah city center and shopping molls. Shuttle bus to Dubai mall. Open pool with worm water (30"C) excellent for morning swimming. Hot jakuzzi (50'C) is magnificent after evening swimming.

    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Sharjah. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    Round Indicators
    Inspire38525764953 01/21/2019 Aile

    “Odaların ses yalıtımı ve resepsiyon görevlileri geliştirilmeli”

    Şehir manzarılı odada araçların sesleri ve oteldeki düğün etkinlikleri nedeniyle oluşan gürültü, bebeğimizin defalarca uyanmasına nedne oldu. Ses yalıtımı geliştirilmeli.Bu konuda respsiyon görevlilerinden ve müşteri ilişkileri temsilcisinden ricada bulunmamıza rağmen ve de müsait oda olmasına rağmen, odamız deniz manzaralı bir oda ile değiştirilmedi.

    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • mayıs 19 2019
    • İş

    Richard B

    “Unhygienic, noisy and poor food”


    Cockroaches in colleagues rooms and on my balcony Noisy major renovation during day. Hotel should have closed for renovation. Unhelpful staff Food left to go cold, poor quality. Waiters cleared away before end of service.


    DEĞERLENDIRME

    Round Indicators

    • mayıs 7 2019
    • Çift

    Tour19039660931

    “Very nice hotel”


    Room and bathroom were clean. Every day the bed linen was changed. Very big and comfortable bed. Very nice view from the balcony. Helpful and kind staff. Tasty meals. Good room service. The bathroom could be better.


    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We also would like to thank you for your highlight on the comfort of our beds because we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We also happy to read your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well-being whilst staying among us. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Occidental Sharjah Grand. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • mayıs 5 2019
    • Yeni Delhi, Hindistan
    • İş

    sangeeta89

    “family holiday destination”


    Kid friendly , nice beach and great outdoors ; the buffet offers something for everyone. The service and housekeeping is accommodating. The new renovation is adding to the pls Es beauty. Even on a. business trip, I did not miss family


    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. We also delighted to read you found our team to be warm and welcoming as well always willing to help and listen to guests. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. Look forward to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • nisan 6 2019
    • Çift

    pskl2019

    “March 2019”


    Best choice for sea and sun in Sharjah - best location, affordable price, good rooms and qualified personal. Proximity to Sharjah city center and shopping molls. Shuttle bus to Dubai mall. Open pool with worm water (30"C) excellent for morning swimming. Hot jakuzzi (50'C) is magnificent after evening swimming.


    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, Thank you very much for sharing this great review of your recent stay at our hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Sharjah. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • ocak 21 2019
    • Aile

    Inspire38525764953

    “Odaların ses yalıtımı ve resepsiyon görevlileri geliştirilmeli”


    Şehir manzarılı odada araçların sesleri ve oteldeki düğün etkinlikleri nedeniyle oluşan gürültü, bebeğimizin defalarca uyanmasına nedne oldu. Ses yalıtımı geliştirilmeli.Bu konuda respsiyon görevlilerinden ve müşteri ilişkileri temsilcisinden ricada bulunmamıza rağmen ve de müsait oda olmasına rağmen, odamız deniz manzaralı bir oda ile değiştirilmedi.


    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best regards, Guest Experienced Team of Occidental Sharjah Grand

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