Fabulosa zona de piscina del hotel Sharja Grand Hotel
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Al Meena Street, Al Khalidiah Area   Sharjah Emiratos Árabes Unidos,    


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16 km Sharjah Uluslararası Havalimanı

5 km Sharjah Akvaryumu,

5 km Port Khalid

5 km Al Qasba-Sahara Merkezi

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Occidental Sharjah Grand

4.0/5 Round Indicators
| 570 Görüşler

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    Round Indicators
    Inspire38525764953 01/21/2019 Aile

    “Odaların ses yalıtımı ve resepsiyon görevlileri geliştirilmeli”

    Şehir manzarılı odada araçların sesleri ve oteldeki düğün etkinlikleri nedeniyle oluşan gürültü, bebeğimizin defalarca uyanmasına nedne oldu. Ses yalıtımı geliştirilmeli.Bu konuda respsiyon görevlilerinden ve müşteri ilişkileri temsilcisinden ricada bulunmamıza rağmen ve de müsait oda olmasına rağmen, odamız deniz manzaralı bir oda ile değiştirilmedi.
    Round Indicators
    belal30 Abu Dabi, Birleşik Arap Emirlikleri. 01/19/2019 Aile

    “Not my cup of tea!!”

    I had to stay there as we attended a family function held in that place and living 3 hours away forced me to stay one night there with my wife and son! The first impression you get is that it is very old and in real need of renovation! In fact the first time we arrived they were doing construction work at the entrance and it was not a pretty scene! Room wise, i booked a standard city view and at check in, i paid extra and i up graded to sea view not because it is sea view but because i heard the room is renovated!! The room was basic "although renovated"!! No carpets, hard wood floor, it looked that they did some renovation but honestly, still not fully ok, AC kept shutting off during night although i removed the auto function, closet light kept turning on and off on its own as if the closet was haunted!!! ;) toilet is not ok, old and relatively dingy! Room service: ordered dinner in and it took them ages to bring and last call i threatened to cancel as my son was falling asleep and i wanted him to eat before and to my surprise, the excuse was: sorry for delay, we have only one chef!!! Lunch and breakfast were ok but not great, very limited choices in both and really lacking in variety! We did not try the pool and beach just browsing around, we tried the foosball at the outside area near the pool and it was totally broken! Staff there are two kinds; the nice, smiley and helpful type and the angry annoyed type, which one you deal with is purely your luck! Good sea view, see the photos! I gave it average as at least they know and they are trying!! Will i go there again! Highly unlikely!!

    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced . However, we do not seem to find records that our staff had been made aware of that while staying with us, for a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    Round Indicators
    Robertas B Enniskillen, İngiltere. 01/16/2019 Aile

    “Very good hotel beside beach.”

    We spend there from 20 December 2018 to 28 December 2018. We enjoyed the peace and quiet we needed, very high quality offered in all the facilities of this gorgeous hotel. This definitely added to the excellent service of the staff in every segment of this hotel. Every staff member with whom we came in contact was attentive, kind and professional including receptionists, room service staff, also the restaurant management. Hotel itself very clean. Very nice beach, pool and waterslide. My son enjoyed waterslide. Beautiful sunrise. We will be back again. Best place for December holidays.

    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear Mr. Robertas, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    Round Indicators
    Kevin K 01/05/2019 Arkadaş kaçamakları

    “Great New Years experience”

    My friends and I came here for our new years celebration and it was definitely one to remember! The hotel went all out for the festivities, transforming the pool court yard into a festive area fit for the occasion! There were tables covered in white tablecloths complete with party favors arranged around the pool which had a pretty cool ballon arrangement floating in it. Dining was taken care of in the form of an all-you-can eat buffet featuring carving stations, freshly grilled bbq and quite possibly the best shwarma wrap I've had in this city. The food was so good that I kept going back for seconds even after I was full! The live musical entertainment played all the hits as my friends and I ate while celebrating the new year. All the staff was quite friendly and the rooms were cozy making you feel right at home! The beach area was lovely, providing many sunset selfie opportunities. My companion and I even got to ride a jet ski! Overall, I liked our trip quite a bit and would recommend this hotel to anyone looking for a fun and relaxing experience.

    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    Round Indicators
    Detotalavida Barselona, İspanya. 12/31/2018 Aile

    “Best place in Dubai”

    If you are looking for excellence and kindness along with one of the best accommodation experience in Dubai I fully recommend the Sharjah Grand Hotel. The staff is the greatest with guests and even with kids and families. Mr Edvard helped us much more than expected and we hope to repeat the experience really soon. Highly recommended!!!

    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us! We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalised service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Guest Experienced Team of Sharjah Grand Hotel

    DEĞERLENDIRME

    Round Indicators

    • ocak 21 2019
    • Aile

    Inspire38525764953

    “Odaların ses yalıtımı ve resepsiyon görevlileri geliştirilmeli”


    Şehir manzarılı odada araçların sesleri ve oteldeki düğün etkinlikleri nedeniyle oluşan gürültü, bebeğimizin defalarca uyanmasına nedne oldu. Ses yalıtımı geliştirilmeli.Bu konuda respsiyon görevlilerinden ve müşteri ilişkileri temsilcisinden ricada bulunmamıza rağmen ve de müsait oda olmasına rağmen, odamız deniz manzaralı bir oda ile değiştirilmedi.


    DEĞERLENDIRME

    Round Indicators

    • ocak 19 2019
    • Abu Dabi, Birleşik Arap Emirlikleri
    • Aile

    belal30

    “Not my cup of tea!!”


    I had to stay there as we attended a family function held in that place and living 3 hours away forced me to stay one night there with my wife and son! The first impression you get is that it is very old and in real need of renovation! In fact the first time we arrived they were doing construction work at the entrance and it was not a pretty scene! Room wise, i booked a standard city view and at check in, i paid extra and i up graded to sea view not because it is sea view but because i heard the room is renovated!! The room was basic "although renovated"!! No carpets, hard wood floor, it looked that they did some renovation but honestly, still not fully ok, AC kept shutting off during night although i removed the auto function, closet light kept turning on and off on its own as if the closet was haunted!!! ;) toilet is not ok, old and relatively dingy! Room service: ordered dinner in and it took them ages to bring and last call i threatened to cancel as my son was falling asleep and i wanted him to eat before and to my surprise, the excuse was: sorry for delay, we have only one chef!!! Lunch and breakfast were ok but not great, very limited choices in both and really lacking in variety! We did not try the pool and beach just browsing around, we tried the foosball at the outside area near the pool and it was totally broken! Staff there are two kinds; the nice, smiley and helpful type and the angry annoyed type, which one you deal with is purely your luck! Good sea view, see the photos! I gave it average as at least they know and they are trying!! Will i go there again! Highly unlikely!!


    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced . However, we do not seem to find records that our staff had been made aware of that while staying with us, for a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • ocak 16 2019
    • Enniskillen, İngiltere
    • Aile

    Robertas B

    “Very good hotel beside beach.”


    We spend there from 20 December 2018 to 28 December 2018. We enjoyed the peace and quiet we needed, very high quality offered in all the facilities of this gorgeous hotel. This definitely added to the excellent service of the staff in every segment of this hotel. Every staff member with whom we came in contact was attentive, kind and professional including receptionists, room service staff, also the restaurant management. Hotel itself very clean. Very nice beach, pool and waterslide. My son enjoyed waterslide. Beautiful sunrise. We will be back again. Best place for December holidays.


    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear Mr. Robertas, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • ocak 5 2019
    • Arkadaş kaçamakları

    Kevin K

    “Great New Years experience”


    My friends and I came here for our new years celebration and it was definitely one to remember! The hotel went all out for the festivities, transforming the pool court yard into a festive area fit for the occasion! There were tables covered in white tablecloths complete with party favors arranged around the pool which had a pretty cool ballon arrangement floating in it. Dining was taken care of in the form of an all-you-can eat buffet featuring carving stations, freshly grilled bbq and quite possibly the best shwarma wrap I've had in this city. The food was so good that I kept going back for seconds even after I was full! The live musical entertainment played all the hits as my friends and I ate while celebrating the new year. All the staff was quite friendly and the rooms were cozy making you feel right at home! The beach area was lovely, providing many sunset selfie opportunities. My companion and I even got to ride a jet ski! Overall, I liked our trip quite a bit and would recommend this hotel to anyone looking for a fun and relaxing experience.


    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • aralık 31 2018
    • Barselona, İspanya
    • Aile

    Detotalavida

    “Best place in Dubai”


    If you are looking for excellence and kindness along with one of the best accommodation experience in Dubai I fully recommend the Sharjah Grand Hotel. The staff is the greatest with guests and even with kids and families. Mr Edvard helped us much more than expected and we hope to repeat the experience really soon. Highly recommended!!!


    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us! We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalised service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Guest Experienced Team of Sharjah Grand Hotel

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