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Barceló Cala Viñas Hotel Health and Beauty Treatments
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AL Coral, 2-4   07181 Cala Viñas, Calvià , Islas Baleares   España  


Places of Interest

23 km Son Sant Joan Uluslararası Havalimanı

0 km Plaja doğrudan erişim

14 km Bendinat Golf Sahası

10 m Cala Viñas Otobüsü

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Occidental Cala Viñas

4.0/5 Round Indicators
| 2627 Görüşler

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Filtreleme kriteri

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    Round Indicators
    HBelikova 05/25/2019 Aile

    “Dr”

    We were in this hotel for the third time which means they are VERY GOOD. Many THANKS to the manager Alicia who has organized an absolutely gorgeous sweet birthday surprise delivered to our room for our Amanda’s 5 year celebrity!!! With a bottle of champagne for us! It was very unexpected and pleasant! Also, Alicia was very emphatic towards our 7-year-old son who cut his leg requiring stitching, and again all the staff were very helpful during the all logistics of going to hospital and getting help. The practical aspects: 1/ Very clean hotel with strict management on all policies and stuff. Pleasant to see that they do care for their guests! 2/ Eating is great! We had a half board with breakfast and dinner included and both were very good, and also improved over the years. 3/This year the hotel had an absolutely fantastic entertainment team Carlos, Capuchino, Bambino,Maria, Triinu,Ness, Valeria, Paula. Thank you to all of you making every day an unforgettable experience with a lot of fun and laugh!!! The kids felt very welcomed and loved! The Birthday wishes for Amanda from the Team was an unique and fantastic experience for our daughter which she will remember for years!! Thank you!!! We wish we would see you again next time we come! 3/ the reception stuff is great and friendly. Separate Thank you to Russian-speaking Julia who was very helpful on multiple occasions! 4/ The waitresses are all hard working and deserve the special applause for the high level of quality provided during the busy dining times!! THANK YOU!! We travel a lot but never seen such a good stuff anywhere else. Thank you to the management for such a service! Now the bad moments: 1/ Smoking policy is very vague and you have exposure to the smoke all the time as people smoke just where they are. Also, we had to close balcony doors frequently because of the smoke coming from the neighbors. 2/ With the half-board you are supposed to buy even water for the dinner which I think is not right. It’s fair for the other drinks not to be included but water is essential and must be included, to our opinion. 3/ Using safe is €3 per day... If the hotel management believes you can’t leave your gadgets in the room safely then they should not ask you to pay for using the safe. We paid €42 which was an unexpected spending.

    Guest Relations Manager occidentalcalavinas - Occidental Cala Vinas, bu yorumu yanıtladı
     Dear Mrs. Belikova, Firstly, we would like to thank you for choosing our Occidental Cala Viñas hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We lament reading your comment about the smoking policy, be assure we will pass this information to our management team for its revision. Moreover, we apologise for failing to meet your expectations regarding our half-board service. We would like to take the opportunity to point out that, as reported on our website, our half-board service does not include drinks at dinner, room safes and either Spa . The involved department has been informed and we assure you your review will be taken into account. On the other hand, we want to thank you for pointing out the cleanliness of our facilities, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Furthermore, we are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. In addition to this, we would like to thank you for your lovely comments regarding the service you received from our reception and restaurant team members, we will make sure to share your kind words as we know it will mean a great deal to them. Finally, thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for this heart-warming review of your stay with us, we look forward to your next visit. Kind regards, Alicia Carramiñana Guest Experience Manager

    Round Indicators
    ryanbill1 Corwen, İngiltere. 05/23/2019 Çift

    “Terrible layout / very clean / rock hard beds”

    In brief. Staff- Excellent Location- OK Food+Drink- Very Good Room- Ok Only book into Block 3. We stayed in both block 1 and 2. no view and woken up everyday at 7am by bin men. Adults only Pool has toddlers pool next to it so dont expect a relaxing chilled time there as it looks in the photos.That was dissapointing as there was a large family pool at the lower level. The photo i have uploaded was from our 1st room. Excellent staff, food food and drink, hurrendous beds

    Guest Relations Manager occidentalcalavinas - Occidental Cala Vinas, bu yorumu yanıtladı
     Dear client, First of all, we want to thank you for the time you spent to share your comments on your recent stay in our Occidental Cala Viñas hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We are sincerely sorry to read your dissatisfaction with the view from your room, however, we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website, rooms with sea views are usually rooms of a higher category than standard rooms, for a future occasion we strongly recommend you to visit our website or to contact our call centre from where our agents will be able to give you all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. On relation to the noise that you state on your comment, we would like you to know that we do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed but, sometimes it is impossible to guarantee this. We are sorry for the inconveniences this may have caused during your stay. However, we would like to encourage you for your next visit to contact our reception, they will be happy to help you with any issue and we could have looked for a room change in this occasion. In addition to this, we would like to apologize if you found uncomfortable our beds, we know this is an important thing for our clients’ experience and we will pass this information to the manager department for its revision. On the other hand, we are happy to know that you enjoyed so much our location our location. We are conscious that we are situated in a very special place to enjoy the beautiful Mallorcan coast. Furthermore, we are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We also greatly appreciate your comments on the quality and variety of our food and drinks because our talented team of Chefs and waiters strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Alicia Carramiñana Guest Experience Manager

    Round Indicators
    Sarah H Wincanton. 05/22/2019 Aile

    “Great break away”

    Me, my husband & 2 year old stayed at this hotel end of April/start of may for 7 nights all inclusive. We had a great time. Hotel was modern & very clean, our room was cleaned with fresh bedding & towels everyday. The pools were great especially with a toddler, although they were freezing cold so me & my husband struggled to get in them but time of year so I guess they probably warm up through the summer. Facilities for littles ones were good with the children club,although from previous pictures of the outdoor play area I had seen they had more things out for toddlers but when we went they weren't out so that was a little disappointing. Food was of good standard, always lots of different choice & plenty of it, every day had something different so we were very happy with that. Drinks were good with local wine, beer & spirits were large measures, was abit disappointed that there weren't cocktails included apart from cocktail of the day, other all inclusives we have been to, had a selection of cocktails, however they had sangria on tap which I love! We loved the fact that you could walk onto the beach straight off hotel, lovely sandy beach with clear blue seas, I think this made our holiday as my little boy loved being on there. We also had an amazing sea view from our room, stayed in block 3. Staff & Animation team were all really lovely & helpful, all made an effort with my little boy who loved them all. Thank you Occidental hotel for a great week away & we hope to be back soon!
    Round Indicators
    EITANER İstanbul, Türkiye. 06/21/2017

    “Fiyat / Performans Oteli”

    Haziran ayında bu otelde 4 gece kaldık, otelin konumu şehre 20 km mesafede sakin bir koyda bulunuyor. Koyun 3 tarafında oteller var ve ortam gayet güvenli ancak Mallorca'da çok daha güzel koylar olduğunu söylemeliyim. Otele araçsız gelip gitmek kolay değil, araç kiralamadıysanız otelden çıkmayı pek istemeyebilirsiniz. Otopark sadece 20 araçlık olduğu için arabanızı uzaklara park etmeye hazır olun. Herşey dahil ve yarım pansiyon seçenekleri de bulunan otelde kahvaltı ve akşam yemeğinde çeşit bol ve tatmin edici. Otel daha çok çocuklu aileler tarafından tercih edildiği için gürültülü ancak geceleri sessiz. Bizim kaldığımız odada bakımsızlık dikkat çekiciydi ve ağır bir küf kokusu vardı. Genel olarak oda konforu haricinde fiyat performans oteli olarak ön plana çıkıyor.
    Round Indicators
    Serhat Ç İstanbul, Türkiye. 06/27/2016 Aile

    “Deniz anaları ćok”

    Guzel bir otel. Beklentilere göre.değişir. otel tatili değil.gezi amaćlı bir tatil yaptık. Bu sebeple.bizim ićin ekonomik ve temiz bir konaklama oldu. Otele dısarıdan su veya yiyecek getirip odalardaki buzdolaplarını kullanabiliyorsunuz.

    DEĞERLENDIRME

    Round Indicators

    • mayıs 25 2019
    • Aile

    HBelikova

    “Dr”


    We were in this hotel for the third time which means they are VERY GOOD. Many THANKS to the manager Alicia who has organized an absolutely gorgeous sweet birthday surprise delivered to our room for our Amanda’s 5 year celebrity!!! With a bottle of champagne for us! It was very unexpected and pleasant! Also, Alicia was very emphatic towards our 7-year-old son who cut his leg requiring stitching, and again all the staff were very helpful during the all logistics of going to hospital and getting help. The practical aspects: 1/ Very clean hotel with strict management on all policies and stuff. Pleasant to see that they do care for their guests! 2/ Eating is great! We had a half board with breakfast and dinner included and both were very good, and also improved over the years. 3/This year the hotel had an absolutely fantastic entertainment team Carlos, Capuchino, Bambino,Maria, Triinu,Ness, Valeria, Paula. Thank you to all of you making every day an unforgettable experience with a lot of fun and laugh!!! The kids felt very welcomed and loved! The Birthday wishes for Amanda from the Team was an unique and fantastic experience for our daughter which she will remember for years!! Thank you!!! We wish we would see you again next time we come! 3/ the reception stuff is great and friendly. Separate Thank you to Russian-speaking Julia who was very helpful on multiple occasions! 4/ The waitresses are all hard working and deserve the special applause for the high level of quality provided during the busy dining times!! THANK YOU!! We travel a lot but never seen such a good stuff anywhere else. Thank you to the management for such a service! Now the bad moments: 1/ Smoking policy is very vague and you have exposure to the smoke all the time as people smoke just where they are. Also, we had to close balcony doors frequently because of the smoke coming from the neighbors. 2/ With the half-board you are supposed to buy even water for the dinner which I think is not right. It’s fair for the other drinks not to be included but water is essential and must be included, to our opinion. 3/ Using safe is €3 per day... If the hotel management believes you can’t leave your gadgets in the room safely then they should not ask you to pay for using the safe. We paid €42 which was an unexpected spending.


    Guest Relations Manager occidentalcalavinas - Occidental Cala Vinas, bu yorumu yanıtladı
    Dear Mrs. Belikova, Firstly, we would like to thank you for choosing our Occidental Cala Viñas hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We lament reading your comment about the smoking policy, be assure we will pass this information to our management team for its revision. Moreover, we apologise for failing to meet your expectations regarding our half-board service. We would like to take the opportunity to point out that, as reported on our website, our half-board service does not include drinks at dinner, room safes and either Spa . The involved department has been informed and we assure you your review will be taken into account. On the other hand, we want to thank you for pointing out the cleanliness of our facilities, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Furthermore, we are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. In addition to this, we would like to thank you for your lovely comments regarding the service you received from our reception and restaurant team members, we will make sure to share your kind words as we know it will mean a great deal to them. Finally, thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Thank you again for this heart-warming review of your stay with us, we look forward to your next visit. Kind regards, Alicia Carramiñana Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • mayıs 23 2019
    • Corwen, İngiltere
    • Çift

    ryanbill1

    “Terrible layout / very clean / rock hard beds”


    In brief. Staff- Excellent Location- OK Food+Drink- Very Good Room- Ok Only book into Block 3. We stayed in both block 1 and 2. no view and woken up everyday at 7am by bin men. Adults only Pool has toddlers pool next to it so dont expect a relaxing chilled time there as it looks in the photos.That was dissapointing as there was a large family pool at the lower level. The photo i have uploaded was from our 1st room. Excellent staff, food food and drink, hurrendous beds


    Guest Relations Manager occidentalcalavinas - Occidental Cala Vinas, bu yorumu yanıtladı
    Dear client, First of all, we want to thank you for the time you spent to share your comments on your recent stay in our Occidental Cala Viñas hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We are sincerely sorry to read your dissatisfaction with the view from your room, however, we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website, rooms with sea views are usually rooms of a higher category than standard rooms, for a future occasion we strongly recommend you to visit our website or to contact our call centre from where our agents will be able to give you all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. On relation to the noise that you state on your comment, we would like you to know that we do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed but, sometimes it is impossible to guarantee this. We are sorry for the inconveniences this may have caused during your stay. However, we would like to encourage you for your next visit to contact our reception, they will be happy to help you with any issue and we could have looked for a room change in this occasion. In addition to this, we would like to apologize if you found uncomfortable our beds, we know this is an important thing for our clients’ experience and we will pass this information to the manager department for its revision. On the other hand, we are happy to know that you enjoyed so much our location our location. We are conscious that we are situated in a very special place to enjoy the beautiful Mallorcan coast. Furthermore, we are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We also greatly appreciate your comments on the quality and variety of our food and drinks because our talented team of Chefs and waiters strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Alicia Carramiñana Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • mayıs 22 2019
    • Wincanton
    • Aile

    Sarah H

    “Great break away”


    Me, my husband & 2 year old stayed at this hotel end of April/start of may for 7 nights all inclusive. We had a great time. Hotel was modern & very clean, our room was cleaned with fresh bedding & towels everyday. The pools were great especially with a toddler, although they were freezing cold so me & my husband struggled to get in them but time of year so I guess they probably warm up through the summer. Facilities for littles ones were good with the children club,although from previous pictures of the outdoor play area I had seen they had more things out for toddlers but when we went they weren't out so that was a little disappointing. Food was of good standard, always lots of different choice & plenty of it, every day had something different so we were very happy with that. Drinks were good with local wine, beer & spirits were large measures, was abit disappointed that there weren't cocktails included apart from cocktail of the day, other all inclusives we have been to, had a selection of cocktails, however they had sangria on tap which I love! We loved the fact that you could walk onto the beach straight off hotel, lovely sandy beach with clear blue seas, I think this made our holiday as my little boy loved being on there. We also had an amazing sea view from our room, stayed in block 3. Staff & Animation team were all really lovely & helpful, all made an effort with my little boy who loved them all. Thank you Occidental hotel for a great week away & we hope to be back soon!


    DEĞERLENDIRME

    Round Indicators

    • haziran 21 2017
    • İstanbul, Türkiye

    EITANER

    “Fiyat / Performans Oteli”


    Haziran ayında bu otelde 4 gece kaldık, otelin konumu şehre 20 km mesafede sakin bir koyda bulunuyor. Koyun 3 tarafında oteller var ve ortam gayet güvenli ancak Mallorca'da çok daha güzel koylar olduğunu söylemeliyim. Otele araçsız gelip gitmek kolay değil, araç kiralamadıysanız otelden çıkmayı pek istemeyebilirsiniz. Otopark sadece 20 araçlık olduğu için arabanızı uzaklara park etmeye hazır olun. Herşey dahil ve yarım pansiyon seçenekleri de bulunan otelde kahvaltı ve akşam yemeğinde çeşit bol ve tatmin edici. Otel daha çok çocuklu aileler tarafından tercih edildiği için gürültülü ancak geceleri sessiz. Bizim kaldığımız odada bakımsızlık dikkat çekiciydi ve ağır bir küf kokusu vardı. Genel olarak oda konforu haricinde fiyat performans oteli olarak ön plana çıkıyor.


    DEĞERLENDIRME

    Round Indicators

    • haziran 27 2016
    • İstanbul, Türkiye
    • Aile

    Serhat Ç

    “Deniz anaları ćok”


    Guzel bir otel. Beklentilere göre.değişir. otel tatili değil.gezi amaćlı bir tatil yaptık. Bu sebeple.bizim ićin ekonomik ve temiz bir konaklama oldu. Otele dısarıdan su veya yiyecek getirip odalardaki buzdolaplarını kullanabiliyorsunuz.


    Barceló Cala Viñas Hotel Beach Views

    Perfect family hotel with direct access to the idyllic Cala Viñas cove

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    İndirim* veya promosyon kodu ("promo kodu" olarak da gösterilebilir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde söz konusu indirim bu rezervasyona uygulanacaktır. Kodu girmenizin ardından rezervasyon işleminin 1. adımında gösterilen fiyatlar indirim uygulanmış fiyatları ifade eder. 

    Tamamlayıcı ve/veya ek hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Maksimum indirim tutarı; bir indirim kodu, özel bir indirim*** (pek çok odayı kapsayan, senior, yerel sakin, Y kuşağı, kalabalık aile için yapılan rezervasyonlarda uygulanan indirimler) ve my Barceló üyeliği dolayısıyla elde edilen indirimin birleştirilmesi mümkün olacak şekilde, fiyat tarifesi üzerinden uygulanmak üzere en fazla %20 olacaktır. 

    *Barceló, kabul etme anında, ilan edilmiş olan indirimlerin uygulanması hakkını saklı tutar. 

    **İndirim kodunun uygulanması otele varış anında geçerli değildir; yani indirim yalnızca rezervasyonun gerçekleştirildiği anda geçerli olacaktır. 

    **Otel, otele giriş yapılması esnasında, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini talep edecektir. Geçerliliğin doğrulanamaması veya şartların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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