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Barceló Cala Viñas Hotel Health and Beauty Treatments
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Harita ve konum

AL Coral, 2-4   07181 Cala Viñas, Calvià , Islas Baleares   España  


Places of Interest

23 km Son Sant Joan Uluslararası Havalimanı

0 km Plaja doğrudan erişim

14 km Bendinat Golf Sahası

10 m Cala Viñas Otobüsü

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Cala Viñas

4.0/5 Round Indicators
| 3079 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

37% Complete

1143

Çok iyi

35% Complete

1091

Normal

16% Complete

517

Kötü

6% Complete

204

Çok kötü

4% Complete

124

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Traveller19866 12/30/2019 Aile

    “Great hotel”

    I visited here with my son in September, from the moment we go there I was very impressed we arrived lunchtime and room wasn't ready to be checked into untill 4 but the reception staff let us in our room around 2 this is great and the first time we've been allowed in early! The room was spotless and so was the rest of the hotel and pool areas, food wasn't great for kids my son is autistic and has a limited diet but he could manage to have chips and bread rolls which was fine, such a good location to the beach literally on doorstep perfect for family's with young kids as no need to go off venturing to the the beach with all your stuff as its do close....my only issue with this hotel was people putting there towels on sunbeds and reserving them at 9am but not actually using the sunbeds till 2/3pm very unfair and selfish as we have all paid to go on holiday! A couple of the days there was no sunbeds free due to being covered in towels and we had to sit on the floor for 3 hours this was very unfair on my autistic 8 year old who just wanted to be settled with his ipad on a sunbed. We will probably go back due to how lovely it was but I would defo be removing towels if we can't find anywhere to lay and no one has come back within the hour and it would be a great idea if staff actaully put this into practice themselfs to stop this happening. Other then that we had a fabulous time thankyou.
    Round Indicators
    ASTommy 11/06/2019

    “Expected more.”

    We liked: - From 3 block picturesque sea view!  - Nice beach near the hotel with clear water. We didn’t notice any rubbish in the water. - The hotel has parking, but for about 15 cars. Note! Don’t park along the yellow line, police control it. Before the hotel there is a street where it’s allowed to leave a car for free as well. - There is a kitchen in the room but without dishes.  - Comfortable bed and pillows. Didn't like: - Poor and poor quality breakfast and dinner for a 4-star hotel. Had a health problem after it.  - Obligation to wear bracelets instead of automatic all processes. - The hotel is located far from shops, attractions. Without a car there will be boring enough.  - Hotel needs repair, especially in the bathroom and to change the furniture in the kitchen  - No sleepers in the room, where it’s really needed - The hotel doesn’t provide beach towels  - Terrible soundproof - There are no blankets in the room - In the restaurant not neat and clean

    Guest Relations Manager ManagerGX - Occidental Cala Vinas, bu yorumu yanıtladı
     Dear Tommy, First and foremost, we would like to thank you for making our Occidental Cala Viñas your choice hotel for a stay in Majorca. We have taken good note of your comments related to your stay and regret reading that our gastronomy couldn’t meet your expectations since our Executive Chefs thoroughly prepare for each service a wide array of local and international delicacies prepared from high quality ingredients to please all palates. Moreover we are sorry to hear that apparently you felt poorly during your stay and not being immediately informed as we would have been able to call a doctor for a check-up, although we would like to take the opportunity to clarify that our hotel is being audited regularly both by internal inspectors and external independent companies sent by the tour operators we collaborate with, to ensure that all HACCP are being respected at all times as under no circumstance would we put our guests’ health at risk by serving food in less than perfect conditions. We can only assume as you were on a half board basis that you may have consumed something outside the hotel that could have made you feel unwell. Furthermore, cleanliness is for Barcelo Hotel Group an aspect of utmost importance, this is why the restaurant is being checked constantly during all services, not only by the waiting staff and chefs but also by the management team to ensure that everything is up to standards at all times, it is then thoroughly cleaned after each service. Nevertheless, we strongly encourage you for future occasions to point out any imperfection immediately, the team will be grateful and swift in reacting accordingly. We also regret your disappointment with the lack of shops in the area around the hotel, for a future occasion we encourage you to visit our website where we display a thorough description of our installations and location or to call our call center from where our agents will be able to offer a personalized booking guidance to make sure that you book the hotel that best meets your holiday needs and wishes. On the other hand, we are pleased to see that our front beach location offering beautiful views on the Mediterranean from rooms and common areas was a positive aspect of your stay and that you appreciated the sleep quality since at Barcelo we are fully aware that this is paramount to ensure a relaxing and enjoyable stay. Thank you again for your visit and the courtesy of your time, we look forward to exceeding your expectations on a future stay in any of our hotels located in the most beautiful destinations worldwide. Sincerely Guest Experience Barcelo Hotel Group

    Round Indicators
    2darrenh Royal Wootton Bassett, İngiltere. 11/03/2019 Arkadaş kaçamakları

    “Fabulous ”

    Had a short break here at the beginning of October. Hotel on the beach as you walk down a slope, to get on to it. The beach is safe and shared with other hotels, the water is calm with no current as we experienced. Highly recommended if you have youngsters. Hotel is big and in blocks, we had a room at the top of the complex but still recommend any room if this is the norm. Food is hit and miss !!! If it is not there ask as the staff will bring it out and refill everything. Always something to eat. Staff are brilliant and friendly. Definitely would stay here again.
    Round Indicators
    EITANER İstanbul, Türkiye. 06/21/2017

    “Fiyat / Performans Oteli”

    Haziran ayında bu otelde 4 gece kaldık, otelin konumu şehre 20 km mesafede sakin bir koyda bulunuyor. Koyun 3 tarafında oteller var ve ortam gayet güvenli ancak Mallorca'da çok daha güzel koylar olduğunu söylemeliyim. Otele araçsız gelip gitmek kolay değil, araç kiralamadıysanız otelden çıkmayı pek istemeyebilirsiniz. Otopark sadece 20 araçlık olduğu için arabanızı uzaklara park etmeye hazır olun. Herşey dahil ve yarım pansiyon seçenekleri de bulunan otelde kahvaltı ve akşam yemeğinde çeşit bol ve tatmin edici. Otel daha çok çocuklu aileler tarafından tercih edildiği için gürültülü ancak geceleri sessiz. Bizim kaldığımız odada bakımsızlık dikkat çekiciydi ve ağır bir küf kokusu vardı. Genel olarak oda konforu haricinde fiyat performans oteli olarak ön plana çıkıyor.
    Round Indicators
    Serhat Ç İstanbul, Türkiye. 06/27/2016 Aile

    “Deniz anaları ćok”

    Guzel bir otel. Beklentilere göre.değişir. otel tatili değil.gezi amaćlı bir tatil yaptık. Bu sebeple.bizim ićin ekonomik ve temiz bir konaklama oldu. Otele dısarıdan su veya yiyecek getirip odalardaki buzdolaplarını kullanabiliyorsunuz.

    DEĞERLENDIRME

    Round Indicators

    • aralık 30 2019
    • Aile

    Traveller19866

    “Great hotel”


    I visited here with my son in September, from the moment we go there I was very impressed we arrived lunchtime and room wasn't ready to be checked into untill 4 but the reception staff let us in our room around 2 this is great and the first time we've been allowed in early! The room was spotless and so was the rest of the hotel and pool areas, food wasn't great for kids my son is autistic and has a limited diet but he could manage to have chips and bread rolls which was fine, such a good location to the beach literally on doorstep perfect for family's with young kids as no need to go off venturing to the the beach with all your stuff as its do close....my only issue with this hotel was people putting there towels on sunbeds and reserving them at 9am but not actually using the sunbeds till 2/3pm very unfair and selfish as we have all paid to go on holiday! A couple of the days there was no sunbeds free due to being covered in towels and we had to sit on the floor for 3 hours this was very unfair on my autistic 8 year old who just wanted to be settled with his ipad on a sunbed. We will probably go back due to how lovely it was but I would defo be removing towels if we can't find anywhere to lay and no one has come back within the hour and it would be a great idea if staff actaully put this into practice themselfs to stop this happening. Other then that we had a fabulous time thankyou.


    DEĞERLENDIRME

    Round Indicators

    • kasım 6 2019

    ASTommy

    “Expected more.”


    We liked: - From 3 block picturesque sea view!  - Nice beach near the hotel with clear water. We didn’t notice any rubbish in the water. - The hotel has parking, but for about 15 cars. Note! Don’t park along the yellow line, police control it. Before the hotel there is a street where it’s allowed to leave a car for free as well. - There is a kitchen in the room but without dishes.  - Comfortable bed and pillows. Didn't like: - Poor and poor quality breakfast and dinner for a 4-star hotel. Had a health problem after it.  - Obligation to wear bracelets instead of automatic all processes. - The hotel is located far from shops, attractions. Without a car there will be boring enough.  - Hotel needs repair, especially in the bathroom and to change the furniture in the kitchen  - No sleepers in the room, where it’s really needed - The hotel doesn’t provide beach towels  - Terrible soundproof - There are no blankets in the room - In the restaurant not neat and clean


    Guest Relations Manager ManagerGX - Occidental Cala Vinas, bu yorumu yanıtladı
    Dear Tommy, First and foremost, we would like to thank you for making our Occidental Cala Viñas your choice hotel for a stay in Majorca. We have taken good note of your comments related to your stay and regret reading that our gastronomy couldn’t meet your expectations since our Executive Chefs thoroughly prepare for each service a wide array of local and international delicacies prepared from high quality ingredients to please all palates. Moreover we are sorry to hear that apparently you felt poorly during your stay and not being immediately informed as we would have been able to call a doctor for a check-up, although we would like to take the opportunity to clarify that our hotel is being audited regularly both by internal inspectors and external independent companies sent by the tour operators we collaborate with, to ensure that all HACCP are being respected at all times as under no circumstance would we put our guests’ health at risk by serving food in less than perfect conditions. We can only assume as you were on a half board basis that you may have consumed something outside the hotel that could have made you feel unwell. Furthermore, cleanliness is for Barcelo Hotel Group an aspect of utmost importance, this is why the restaurant is being checked constantly during all services, not only by the waiting staff and chefs but also by the management team to ensure that everything is up to standards at all times, it is then thoroughly cleaned after each service. Nevertheless, we strongly encourage you for future occasions to point out any imperfection immediately, the team will be grateful and swift in reacting accordingly. We also regret your disappointment with the lack of shops in the area around the hotel, for a future occasion we encourage you to visit our website where we display a thorough description of our installations and location or to call our call center from where our agents will be able to offer a personalized booking guidance to make sure that you book the hotel that best meets your holiday needs and wishes. On the other hand, we are pleased to see that our front beach location offering beautiful views on the Mediterranean from rooms and common areas was a positive aspect of your stay and that you appreciated the sleep quality since at Barcelo we are fully aware that this is paramount to ensure a relaxing and enjoyable stay. Thank you again for your visit and the courtesy of your time, we look forward to exceeding your expectations on a future stay in any of our hotels located in the most beautiful destinations worldwide. Sincerely Guest Experience Barcelo Hotel Group

    DEĞERLENDIRME

    Round Indicators

    • kasım 3 2019
    • Royal Wootton Bassett, İngiltere
    • Arkadaş kaçamakları

    2darrenh

    “Fabulous ”


    Had a short break here at the beginning of October. Hotel on the beach as you walk down a slope, to get on to it. The beach is safe and shared with other hotels, the water is calm with no current as we experienced. Highly recommended if you have youngsters. Hotel is big and in blocks, we had a room at the top of the complex but still recommend any room if this is the norm. Food is hit and miss !!! If it is not there ask as the staff will bring it out and refill everything. Always something to eat. Staff are brilliant and friendly. Definitely would stay here again.


    DEĞERLENDIRME

    Round Indicators

    • haziran 21 2017
    • İstanbul, Türkiye

    EITANER

    “Fiyat / Performans Oteli”


    Haziran ayında bu otelde 4 gece kaldık, otelin konumu şehre 20 km mesafede sakin bir koyda bulunuyor. Koyun 3 tarafında oteller var ve ortam gayet güvenli ancak Mallorca'da çok daha güzel koylar olduğunu söylemeliyim. Otele araçsız gelip gitmek kolay değil, araç kiralamadıysanız otelden çıkmayı pek istemeyebilirsiniz. Otopark sadece 20 araçlık olduğu için arabanızı uzaklara park etmeye hazır olun. Herşey dahil ve yarım pansiyon seçenekleri de bulunan otelde kahvaltı ve akşam yemeğinde çeşit bol ve tatmin edici. Otel daha çok çocuklu aileler tarafından tercih edildiği için gürültülü ancak geceleri sessiz. Bizim kaldığımız odada bakımsızlık dikkat çekiciydi ve ağır bir küf kokusu vardı. Genel olarak oda konforu haricinde fiyat performans oteli olarak ön plana çıkıyor.


    DEĞERLENDIRME

    Round Indicators

    • haziran 27 2016
    • İstanbul, Türkiye
    • Aile

    Serhat Ç

    “Deniz anaları ćok”


    Guzel bir otel. Beklentilere göre.değişir. otel tatili değil.gezi amaćlı bir tatil yaptık. Bu sebeple.bizim ićin ekonomik ve temiz bir konaklama oldu. Otele dısarıdan su veya yiyecek getirip odalardaki buzdolaplarını kullanabiliyorsunuz.


    Barceló Cala Viñas Hotel Beach Views

    Perfect family hotel with direct access to the idyllic Cala Viñas cove

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