Barceló Pueblo Menorca Hotel Pool
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Mestral, s/n   07710 Punta Prima , San Luis   Islas Baleares  


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12 km Mahón Uluslararası Havalimanı

25 km Son Parc Golf Sahası

300 m Punta Prima Plajı

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Occidental Menorca

4.0/5 Round Indicators
| 3314 Görüşler

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    Round Indicators
    jszaki Crawley, İngiltere. 09/21/2018 Aile

    “Great for young families”

    Very friendly staff, all very welcoming. We went mid September with a 6 months old baby. Hotel is great for families with young babies. There were plenty of high chairs in the restaurant. Not much plain food that you can mash for weaning babies, but we took puree jars and pouches with us, so wasn't an issue. Would have been nice to have some plain veg or mashable fruit, but can't expect everything. There were plenty of fruit, just not mashable.The food choice and variety was great for adults and children. We were half board, so had to pay for drinks at dinner (juice, milk, tea, coffee etc was included at breakfast). Prices weren't cheap, but weren't too expensive either. About an average restaurant price.We got a cot in our room (emailed them in advance to be sure and received a reply quickly). We had a bath tub, but they would provide baby bath on request, free of charge. Had a kettle and fridge too. The fridge wasn't very cold, more like a bit cool, but it was enough to keep breastmilk and baby food in there and not to go off. There is a good size safe, but on HB we had to pay for it which is a bit annoying as nowadays you would think that a safe box in a 4* hotel is a given, irrespective of whether you do AI or HB. The hotel has a car park, but costs €5 per day. There is plenty of parking on the street around the hotel - we parked on the upper side of the hotel, rather than on the street in front of the main entrance. Sometimes it looked busy, but we never had an issue with parking on the street. There were loads of babies and toddlers as well as older couples. I guess lots of other young families make the best of September holidays while the kids are not at school. It was great for us and nobody frowned upon the other if they happened to have a fussy or loud child on them, even in the restaurant. Mind you, if we were there just as a couple, it would have been disturbing, but as parents with a child with us, it was great and we didn't feel awkward or bad at anytime during our stay.The pool was clean, but a bit on the cool side. Probably around 25 degrees, so not cold and you got used to it quickly, but more for our baby - we take him swimming at home where the pool temp is 32 degrees, so he is used to that. But otherwise it's not too cold, just not what we are used to.There were always plenty of sun loungers free. Yes, there were people reserving them with towels, but whenever we went down, we found free loungers, so no complaint there.
    Round Indicators
    jacquikillick 09/20/2018 Çift

    “Our holiday September 2018”

    Very nice hotel and it caters for all ages. Pool areas all very clean with areas that could be adults only if you wanted to get away from kids.Eating areas also very clean and plenty of choices of food.
    Round Indicators
    ChloeCecilia Ayr, İngiltere. 09/19/2018 Aile

    “Perfect First Family Holiday”

    It took us a long time to decide where to take our 4 year old daughter on her first holiday abroad and we are so glad we chose this hotel! We arrived on the 7th Sep for 10 nights. Originally we booked H/B but on realising what we were then paying for lunch elsewhere in Punta Prima/drinks and snacks throughout the day, and that we enjoyed the food in the hotel, we decided to upgrade to A/I about 3 or 4 days in and actually saved a lot of money. Room: We booked a family room and it was extremely spacious with 2x twin beds in separate areas, one bathroom and one shower room, 2 fridges, 2 safes etc. It was the perfect size for all of us and allowed my daughter to go to bed early and undisturbed while we stayed up in the other room. Two sets of sliding doors separated the rooms but we didn’t even have to close them over and she slept soundly. We were on the first floor and while we didn’t need to use the lift as we didn’t have a buggy, it was very handy for her little legs. I had requested a kettle in advance with Thomas Cook and that + tea, coffee and sugar were there on arrival, so thank you for that! Lots of wardrobe space for both folded and hanging clothes, lots of space under the sink for your toiletries and also mini toiletries (shampoo, condition, body wash, body lotion) all supplied by the hotel. Lots of people mentioning that the soundproofing is bad but it honestly didn’t bother us at all, it’s no less quiet than any other hotel I have stayed at, including other 4* and 5* hotels. Clothes horse on the balcony was really handy. Free WiFi throughout the hotel worked really well and was consistent. I can’t praise the housekeeping staff enough. The housekeeper we had most days was wonderful. Our daughter talked about her all that time and by the end of the holiday she had learned to reciprocate calling her ‘guapa’ ☺️ Room cleaned to a high standard every day, towels replaced, floors swept and mopped, bathrooms thoroughly cleaned, beds made perfectly. The housekeeper even propped up my daughter’s toys in different cute places every morning - really what more could you ask for? I hope she got our thank you note. Cleanliness overall in the hotel is really excellent, I didn’t see anything dirty including pools and surrounding. I also noticed that the entire outdoor areas were jet washed in the mornings. Food: We all enjoyed the food. So much variety and both the main restaurant and outside Italian terrace were great (Rosy is amazing!) New items to surprise us all the time, meal timings were perfect and really convenient, plates and cutlery were always clean. None of us have allergies so I can’t speak for that but we thought the labelling was in general good. The main indoor restaurant was well air conditioned and the outside terrace was wonderful at night. We didn’t have any issues with people smoking near us as there are clearly marked sections therefore we sat in non smoking. The cats didn’t bother us at all, we didn’t feed them as per the sign but we did see some other guests who couldn’t resist! I believe the pools are all saltwater, really refreshing and cool, really pleasant to swim in. The kid’s splash pool at the other side of the hotel is where we spent most of our time. Always loads of sun loungers/umbrellas available (no sun bed wars) and no one leaving their towels to claim their lounger. The slides and toys are all in good condition and the area is very safe and enclosed. There are both stairs and a ramp from the upper area down to the kid’s pool. Playparks are great. The bouncy castles have seen better days but they worked just fine and we weren’t on them much. The hammocks dotted around in secret shaded areas are amazing. For the adults the smaller pool in this section of the hotel next to a whirlpool was our favourite, generally quiet and very peaceful. The entertainment, especially for the kids, was second to none really. We didn’t know what to expect as we had never been on this type of holiday before, but all I can say is that my daughter had the time of her life. We went to the mini disco every night (music, dancing, games, Barcy mascots) followed by nights such as a circus, flamenco. Really really good. The entertainment staff were amazing. The mini disco was on at a really convenient time right after dinner, and nicely fills that space where slightly older kids aren’t quite ready to go to bed yet and need to burn off their after dinner energy. Well organised! Lots of great things to do during the day (aqua gym, morning stretching, pool games etc). My partner took part in pool basketball, but next time we would like to do more! The main point that made this SO enjoyable were all the staff. Everyone sort of felt like a friend, remembered our daughter’s name, always said hello or chatted to us/her. The restaurant staff worked their butts off every day, as did bar/entertainment staff and the rest. The photographer was amazing, so good with the kids and we got some beautiful photos printed from our stay. Overall the 5 stars I have given is more than deserved and I only have one point to make: We didn’t plan on putting our daughter into the kid’s club to stay alone, but after having spent an hour in there with her, she asked to go back the following day by herself. We signed her in for maybe an hour and a half and just stayed by the pool next to the kid’s club. When we picked her up, she was sitting on her own and the ladies were around the corner, totally out of sight looking at their phones. When asked if anyone played with her she said no. The kid’s club is totally enclosed with a locked gate so quite safe, but I felt very bad that she had been sitting on her own the entire time when she could have just been with us. Therefore we didn’t go back to kid’s club. I’m not sure if this is the norm but it would have been nice for the ladies to interact with the kids? Apart from that, thank you so much for a wonderful family holiday.
    Round Indicators
    g24jordan 09/18/2018 Aile

    “Great family holiday”

    Great hotel for kids of all ages, we went middle of Sep, nice time for young kids, plenty of families with kids around the same age. Great pool area, play areas etc to keep them entertained during the day and then the mini disco at night! Staff were all friendly and helpful! Hotel itself is clean and well maintained. Our room was a good size, cleaned every day and towels replaced etc. Good variety and quality of food at meal times! Great holiday here and would definitely recommend! Thank you!
    Round Indicators
    Ayse Y İstanbul, Türkiye. 09/07/2017 Aile

    “Vasat”

    Resimlerden yola çıkarak çok daha iyi bir tesis bekliyorduk. Oda temizliği son derece özensizdi. Ödenen fiyata oranla kalitesi yetersiz. Lokasyonunun artısı yok. Kesinlikle beklentilerimizi karşılamadı.

    Director de Relaciones Públicas Hotel B - Occidental Menorca, bu yorumu yanıtladı
     Dear Guest: We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Occidental Menorca hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 21 2018
    • Crawley, İngiltere
    • Aile

    jszaki

    “Great for young families”


    Very friendly staff, all very welcoming. We went mid September with a 6 months old baby. Hotel is great for families with young babies. There were plenty of high chairs in the restaurant. Not much plain food that you can mash for weaning babies, but we took puree jars and pouches with us, so wasn't an issue. Would have been nice to have some plain veg or mashable fruit, but can't expect everything. There were plenty of fruit, just not mashable.The food choice and variety was great for adults and children. We were half board, so had to pay for drinks at dinner (juice, milk, tea, coffee etc was included at breakfast). Prices weren't cheap, but weren't too expensive either. About an average restaurant price.We got a cot in our room (emailed them in advance to be sure and received a reply quickly). We had a bath tub, but they would provide baby bath on request, free of charge. Had a kettle and fridge too. The fridge wasn't very cold, more like a bit cool, but it was enough to keep breastmilk and baby food in there and not to go off. There is a good size safe, but on HB we had to pay for it which is a bit annoying as nowadays you would think that a safe box in a 4* hotel is a given, irrespective of whether you do AI or HB. The hotel has a car park, but costs €5 per day. There is plenty of parking on the street around the hotel - we parked on the upper side of the hotel, rather than on the street in front of the main entrance. Sometimes it looked busy, but we never had an issue with parking on the street. There were loads of babies and toddlers as well as older couples. I guess lots of other young families make the best of September holidays while the kids are not at school. It was great for us and nobody frowned upon the other if they happened to have a fussy or loud child on them, even in the restaurant. Mind you, if we were there just as a couple, it would have been disturbing, but as parents with a child with us, it was great and we didn't feel awkward or bad at anytime during our stay.The pool was clean, but a bit on the cool side. Probably around 25 degrees, so not cold and you got used to it quickly, but more for our baby - we take him swimming at home where the pool temp is 32 degrees, so he is used to that. But otherwise it's not too cold, just not what we are used to.There were always plenty of sun loungers free. Yes, there were people reserving them with towels, but whenever we went down, we found free loungers, so no complaint there.


    DEĞERLENDIRME

    Round Indicators

    • eylül 20 2018
    • Çift

    jacquikillick

    “Our holiday September 2018”


    Very nice hotel and it caters for all ages. Pool areas all very clean with areas that could be adults only if you wanted to get away from kids.Eating areas also very clean and plenty of choices of food.


    DEĞERLENDIRME

    Round Indicators

    • eylül 19 2018
    • Ayr, İngiltere
    • Aile

    ChloeCecilia

    “Perfect First Family Holiday”


    It took us a long time to decide where to take our 4 year old daughter on her first holiday abroad and we are so glad we chose this hotel! We arrived on the 7th Sep for 10 nights. Originally we booked H/B but on realising what we were then paying for lunch elsewhere in Punta Prima/drinks and snacks throughout the day, and that we enjoyed the food in the hotel, we decided to upgrade to A/I about 3 or 4 days in and actually saved a lot of money. Room: We booked a family room and it was extremely spacious with 2x twin beds in separate areas, one bathroom and one shower room, 2 fridges, 2 safes etc. It was the perfect size for all of us and allowed my daughter to go to bed early and undisturbed while we stayed up in the other room. Two sets of sliding doors separated the rooms but we didn’t even have to close them over and she slept soundly. We were on the first floor and while we didn’t need to use the lift as we didn’t have a buggy, it was very handy for her little legs. I had requested a kettle in advance with Thomas Cook and that + tea, coffee and sugar were there on arrival, so thank you for that! Lots of wardrobe space for both folded and hanging clothes, lots of space under the sink for your toiletries and also mini toiletries (shampoo, condition, body wash, body lotion) all supplied by the hotel. Lots of people mentioning that the soundproofing is bad but it honestly didn’t bother us at all, it’s no less quiet than any other hotel I have stayed at, including other 4* and 5* hotels. Clothes horse on the balcony was really handy. Free WiFi throughout the hotel worked really well and was consistent. I can’t praise the housekeeping staff enough. The housekeeper we had most days was wonderful. Our daughter talked about her all that time and by the end of the holiday she had learned to reciprocate calling her ‘guapa’ ☺️ Room cleaned to a high standard every day, towels replaced, floors swept and mopped, bathrooms thoroughly cleaned, beds made perfectly. The housekeeper even propped up my daughter’s toys in different cute places every morning - really what more could you ask for? I hope she got our thank you note. Cleanliness overall in the hotel is really excellent, I didn’t see anything dirty including pools and surrounding. I also noticed that the entire outdoor areas were jet washed in the mornings. Food: We all enjoyed the food. So much variety and both the main restaurant and outside Italian terrace were great (Rosy is amazing!) New items to surprise us all the time, meal timings were perfect and really convenient, plates and cutlery were always clean. None of us have allergies so I can’t speak for that but we thought the labelling was in general good. The main indoor restaurant was well air conditioned and the outside terrace was wonderful at night. We didn’t have any issues with people smoking near us as there are clearly marked sections therefore we sat in non smoking. The cats didn’t bother us at all, we didn’t feed them as per the sign but we did see some other guests who couldn’t resist! I believe the pools are all saltwater, really refreshing and cool, really pleasant to swim in. The kid’s splash pool at the other side of the hotel is where we spent most of our time. Always loads of sun loungers/umbrellas available (no sun bed wars) and no one leaving their towels to claim their lounger. The slides and toys are all in good condition and the area is very safe and enclosed. There are both stairs and a ramp from the upper area down to the kid’s pool. Playparks are great. The bouncy castles have seen better days but they worked just fine and we weren’t on them much. The hammocks dotted around in secret shaded areas are amazing. For the adults the smaller pool in this section of the hotel next to a whirlpool was our favourite, generally quiet and very peaceful. The entertainment, especially for the kids, was second to none really. We didn’t know what to expect as we had never been on this type of holiday before, but all I can say is that my daughter had the time of her life. We went to the mini disco every night (music, dancing, games, Barcy mascots) followed by nights such as a circus, flamenco. Really really good. The entertainment staff were amazing. The mini disco was on at a really convenient time right after dinner, and nicely fills that space where slightly older kids aren’t quite ready to go to bed yet and need to burn off their after dinner energy. Well organised! Lots of great things to do during the day (aqua gym, morning stretching, pool games etc). My partner took part in pool basketball, but next time we would like to do more! The main point that made this SO enjoyable were all the staff. Everyone sort of felt like a friend, remembered our daughter’s name, always said hello or chatted to us/her. The restaurant staff worked their butts off every day, as did bar/entertainment staff and the rest. The photographer was amazing, so good with the kids and we got some beautiful photos printed from our stay. Overall the 5 stars I have given is more than deserved and I only have one point to make: We didn’t plan on putting our daughter into the kid’s club to stay alone, but after having spent an hour in there with her, she asked to go back the following day by herself. We signed her in for maybe an hour and a half and just stayed by the pool next to the kid’s club. When we picked her up, she was sitting on her own and the ladies were around the corner, totally out of sight looking at their phones. When asked if anyone played with her she said no. The kid’s club is totally enclosed with a locked gate so quite safe, but I felt very bad that she had been sitting on her own the entire time when she could have just been with us. Therefore we didn’t go back to kid’s club. I’m not sure if this is the norm but it would have been nice for the ladies to interact with the kids? Apart from that, thank you so much for a wonderful family holiday.


    DEĞERLENDIRME

    Round Indicators

    • eylül 18 2018
    • Aile

    g24jordan

    “Great family holiday”


    Great hotel for kids of all ages, we went middle of Sep, nice time for young kids, plenty of families with kids around the same age. Great pool area, play areas etc to keep them entertained during the day and then the mini disco at night! Staff were all friendly and helpful! Hotel itself is clean and well maintained. Our room was a good size, cleaned every day and towels replaced etc. Good variety and quality of food at meal times! Great holiday here and would definitely recommend! Thank you!


    DEĞERLENDIRME

    Round Indicators

    • eylül 7 2017
    • İstanbul, Türkiye
    • Aile

    Ayse Y

    “Vasat”


    Resimlerden yola çıkarak çok daha iyi bir tesis bekliyorduk. Oda temizliği son derece özensizdi. Ödenen fiyata oranla kalitesi yetersiz. Lokasyonunun artısı yok. Kesinlikle beklentilerimizi karşılamadı.


    Director de Relaciones Públicas Hotel B - Occidental Menorca, bu yorumu yanıtladı
    Dear Guest: We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Occidental Menorca hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards Guest Experience Manager

    Barceló Pueblo Menorca Hotel Children´s Facilities

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    İndirim* veya promosyon kodu ("promo kodu" olarak da belirir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde bu rezervasyona ilgili indirim uygulanacaktır. Giriş yapıldıktan sonra rezervasyon işleminin 1. adımında gösterilen fiyatlar zaten uygulanmış olan indirimi içermektedir. 

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    *Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    **İndirim kodunun uygulanması, otele varış anında geçerli değildir, yani yalnızca rezervasyonun gerçekleştirilmesi anında indirim geçerli olacaktır. 

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