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Barceló Pueblo Menorca Hotel Pool
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Harita ve konum

Mestral, s/n   07710 Punta Prima , San Luis   Islas Baleares  


Places of Interest

12 km Mahón Uluslararası Havalimanı

25 km Son Parc Golf Sahası

300 m Punta Prima Plajı

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Occidental Menorca

4.0/5 Round Indicators
| 3440 Görüşler

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    Round Indicators
    BoardingPass789430 05/17/2019 Çift

    “Our favourite hotel”

    We love staying here. A friendly greeting on arrival. A leisurely breakfast on the sun drenched terrace, an after dinner drink at the pool bar with everything perfect in between. Entertainment if you want it. What more could we ask for.

    Guest Relations Manager Guestexperience M - Occidental Menorca, bu yorumu yanıtladı
     Dear Guest, We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards Guest Experience Manager Occidental Menorca****

    Round Indicators
    Sunshine68072882204 Aberdeen, İngiltere. 05/17/2019 Çift

    “Myra and James D”

    Hotel was good. Staff were professional and friendly. Restaurant food quality and service was very good but, if from the U.K., don’t expect much from the desserts. Location excellent. Main issue was that the rooms were small and poorly sound proofed - not great in a family hotel. I’d also love a warm plate now and again - but that is a very British thing!
    Round Indicators
    sasnLondon London. 05/17/2019 Arkadaş kaçamakları

    “Great hotel”

    Stayed with 3 girlfiends for a short break early May. Hotel was lovely, short trip from the airport (20 Euro's approx taxi). Really clean, smart and modern, lovely location, 2 mins walk from the beach with a small number of bars/restaurants and shops. Weren't quite in the start of the season so enough people to be busy but not packed and mainly adults. Lovely top area pools with smart loungers and a nice pool bar. The area more geared towards children wasn't really open, although we did see some kids/parents in those pools; but the kids area looked great overall - fun pools, games rooms, shops, playground etc - I'd love to go back with my children as it would be perfect for a family holiday too. Hotel entertainment looked ok, not your loud, banging music type, but more activities based - darts, bingo, yoga etc. Nice caostal waks either way along the beach down from the hotel and also a dotto train. Food was absolutely adequate for an all inclusive, and sometimes excellent., loads of choice. The staff overall at the hotel couldn't have been better or more friendly and I'd love to return.

    Guest Relations Manager Guestexperience M - Occidental Menorca, bu yorumu yanıtladı
     Thank you for the great feedback of your recent holiday experience at our Occidental Menorca; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Guest Experience Manager Occidental Menorca****

    Round Indicators
    ebattersea Londra, İngiltere. 05/14/2019 Aile

    “Lovely Stay”

    We have just returned from a lovely 7 night stay at the Occidental in Punta Prima. We are a couple in our 30s with a 3 year old daughter, who stayed half board. The weather was better than expected. 20 degrees and warm enough to sit round the pool most days. The evenings were chilly so be sure to take a jumper if you visit in early May! We had a couple of cloudy, cooler days but we took the opportunity to hire a car and visit the beautiful local tourist spots (Mahon Port, Cales Fonts & many beautiful non-touristy coves). If you hire a car beware, it is 5 Euro per day to park in the hotel car park. The hotel itself was great – very clean and modern. We loved our room (family room, ground floor, block 5). Excellent customer service, great choice of food, enjoyable evening entertainment, 3 inviting pools and a short walk to the beach. A 4 star hotel for sure. Food 8/10 Service 9/10 at all times Cleanliness/hygiene 9/10 Room 9/10 Facilities 9/10 (main hotel & pool) Two disappointments we feel important to mention – the children’s splash pool in the children’s play area was far too cold – too cold to play or swim in, which was such a shame as it was the reason we chose the hotel! There were also no sun loungers or umbrellas available there. The second, was the mini disco. A hotel aimed at families needs to have a disco longer that 30 minutes (I can’t believe I’m saying this) but 4 songs with a meet and greet with the hotel mascot is not long enough. Advice for English families looking to book Occidental: • The guests were mostly French – although perfectly pleasant and good fun, this did affect our visit as we weren’t able to socialise and meet many other guests due to the language barrier. My daughter struggled to play in the day at the kids club with the French children, which was a shame for her. • The guests were mostly couples in their 50’s not families (our experience beginning of May, this may alter in peak season). • There is no town centre to walk to and look around in the evening – no nightlife (a tiny row of supermarkets, a pharmacy and restaurants opposite the beach). • Spa was 19 Euro for 90 mins in the hydro pool or 60 Euro plus for a treatment (we didn’t try it but it looked good). • Recommendations: 1) Request a pool facing room (not road facing) for a great view and if you are a light sleeper, one further away from the entertainment at night. 2) Visit the beach Binibeca nou – a five min drive away. You can get the mini train from outside the hotel there and back (you have to pay when you board). https://www.tripadvisor.co.uk/Attraction_Review-g656875-d3849126-Reviews-Playa_de_Binibeca_Nou-Sant_Lluis_Menorca_Balearic_Islands.html 3) Eat at C’an Santi in punta prima (just opposite the beach). Great food – huge portions. https://www.tripadvisor.co.uk/Restaurant_Review-g659968-d3261979-Reviews-Ca_n_Santi-Punta_Prima_Menorca_Balearic_Islands.html 4) Go and have a drink on the terrace watch the sunset from the bar ‘Bambu’ in Binibeca Vell (a ten minute drive see trip advisor link). https://www.tripadvisor.co.uk/Restaurant_Review-g656875-d16725739-Reviews-Bambu_Menorca-Sant_Lluis_Menorca_Balearic_Islands.html

    Guest Relations Manager Guestexperience M - Occidental Menorca, bu yorumu yanıtladı
     Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Menorca hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Children are always very welcome among us and are kept entertained by our professional Mini Club staff who organizes a wide array of activities for our little guests to take full advantage of their stay, with enriching games and fun sport activities designed to expand kids’ horizons and create new friendships in a multicultural environment. We are sorry to hear that apparently you were not properly informed about the minimum age for children to be able to enjoy the Barcy Club activities and would like to take the opportunity to point out that a full description of our hotel's services is available on our website, as you can see children can participate as from 4 years old although younger ones can use our facilities with the presence of their parents. I hope that your daughter can enjoy the activities on a future occasion. Regarding our pools, we deeply regret your disappointment for the temperature, as they are not heated. Occidental is focused on ensuring a peaceful and comfortable atmosphere for guests. We are happy to provide assistance during your stay by putting ourselves in your shoes and doing everything in our power to improve your experience. We thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Menorca With our best regards Guest Experience Manager Occidental Menorca****

    Round Indicators
    Ayse Y İstanbul, Türkiye. 09/07/2017 Aile

    “Vasat”

    Resimlerden yola çıkarak çok daha iyi bir tesis bekliyorduk. Oda temizliği son derece özensizdi. Ödenen fiyata oranla kalitesi yetersiz. Lokasyonunun artısı yok. Kesinlikle beklentilerimizi karşılamadı.

    Director de Relaciones Públicas Hotel B - Occidental Menorca, bu yorumu yanıtladı
     Dear Guest: We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Occidental Menorca hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • mayıs 17 2019
    • Çift

    BoardingPass789430

    “Our favourite hotel”


    We love staying here. A friendly greeting on arrival. A leisurely breakfast on the sun drenched terrace, an after dinner drink at the pool bar with everything perfect in between. Entertainment if you want it. What more could we ask for.


    Guest Relations Manager Guestexperience M - Occidental Menorca, bu yorumu yanıtladı
    Dear Guest, We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards Guest Experience Manager Occidental Menorca****

    DEĞERLENDIRME

    Round Indicators

    • mayıs 17 2019
    • Aberdeen, İngiltere
    • Çift

    Sunshine68072882204

    “Myra and James D”


    Hotel was good. Staff were professional and friendly. Restaurant food quality and service was very good but, if from the U.K., don’t expect much from the desserts. Location excellent. Main issue was that the rooms were small and poorly sound proofed - not great in a family hotel. I’d also love a warm plate now and again - but that is a very British thing!


    DEĞERLENDIRME

    Round Indicators

    • mayıs 17 2019
    • London
    • Arkadaş kaçamakları

    sasnLondon

    “Great hotel”


    Stayed with 3 girlfiends for a short break early May. Hotel was lovely, short trip from the airport (20 Euro's approx taxi). Really clean, smart and modern, lovely location, 2 mins walk from the beach with a small number of bars/restaurants and shops. Weren't quite in the start of the season so enough people to be busy but not packed and mainly adults. Lovely top area pools with smart loungers and a nice pool bar. The area more geared towards children wasn't really open, although we did see some kids/parents in those pools; but the kids area looked great overall - fun pools, games rooms, shops, playground etc - I'd love to go back with my children as it would be perfect for a family holiday too. Hotel entertainment looked ok, not your loud, banging music type, but more activities based - darts, bingo, yoga etc. Nice caostal waks either way along the beach down from the hotel and also a dotto train. Food was absolutely adequate for an all inclusive, and sometimes excellent., loads of choice. The staff overall at the hotel couldn't have been better or more friendly and I'd love to return.


    Guest Relations Manager Guestexperience M - Occidental Menorca, bu yorumu yanıtladı
    Thank you for the great feedback of your recent holiday experience at our Occidental Menorca; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Guest Experience Manager Occidental Menorca****

    DEĞERLENDIRME

    Round Indicators

    • mayıs 14 2019
    • Londra, İngiltere
    • Aile

    ebattersea

    “Lovely Stay”


    We have just returned from a lovely 7 night stay at the Occidental in Punta Prima. We are a couple in our 30s with a 3 year old daughter, who stayed half board. The weather was better than expected. 20 degrees and warm enough to sit round the pool most days. The evenings were chilly so be sure to take a jumper if you visit in early May! We had a couple of cloudy, cooler days but we took the opportunity to hire a car and visit the beautiful local tourist spots (Mahon Port, Cales Fonts & many beautiful non-touristy coves). If you hire a car beware, it is 5 Euro per day to park in the hotel car park. The hotel itself was great – very clean and modern. We loved our room (family room, ground floor, block 5). Excellent customer service, great choice of food, enjoyable evening entertainment, 3 inviting pools and a short walk to the beach. A 4 star hotel for sure. Food 8/10 Service 9/10 at all times Cleanliness/hygiene 9/10 Room 9/10 Facilities 9/10 (main hotel & pool) Two disappointments we feel important to mention – the children’s splash pool in the children’s play area was far too cold – too cold to play or swim in, which was such a shame as it was the reason we chose the hotel! There were also no sun loungers or umbrellas available there. The second, was the mini disco. A hotel aimed at families needs to have a disco longer that 30 minutes (I can’t believe I’m saying this) but 4 songs with a meet and greet with the hotel mascot is not long enough. Advice for English families looking to book Occidental: • The guests were mostly French – although perfectly pleasant and good fun, this did affect our visit as we weren’t able to socialise and meet many other guests due to the language barrier. My daughter struggled to play in the day at the kids club with the French children, which was a shame for her. • The guests were mostly couples in their 50’s not families (our experience beginning of May, this may alter in peak season). • There is no town centre to walk to and look around in the evening – no nightlife (a tiny row of supermarkets, a pharmacy and restaurants opposite the beach). • Spa was 19 Euro for 90 mins in the hydro pool or 60 Euro plus for a treatment (we didn’t try it but it looked good). • Recommendations: 1) Request a pool facing room (not road facing) for a great view and if you are a light sleeper, one further away from the entertainment at night. 2) Visit the beach Binibeca nou – a five min drive away. You can get the mini train from outside the hotel there and back (you have to pay when you board). https://www.tripadvisor.co.uk/Attraction_Review-g656875-d3849126-Reviews-Playa_de_Binibeca_Nou-Sant_Lluis_Menorca_Balearic_Islands.html 3) Eat at C’an Santi in punta prima (just opposite the beach). Great food – huge portions. https://www.tripadvisor.co.uk/Restaurant_Review-g659968-d3261979-Reviews-Ca_n_Santi-Punta_Prima_Menorca_Balearic_Islands.html 4) Go and have a drink on the terrace watch the sunset from the bar ‘Bambu’ in Binibeca Vell (a ten minute drive see trip advisor link). https://www.tripadvisor.co.uk/Restaurant_Review-g656875-d16725739-Reviews-Bambu_Menorca-Sant_Lluis_Menorca_Balearic_Islands.html


    Guest Relations Manager Guestexperience M - Occidental Menorca, bu yorumu yanıtladı
    Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Menorca hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Children are always very welcome among us and are kept entertained by our professional Mini Club staff who organizes a wide array of activities for our little guests to take full advantage of their stay, with enriching games and fun sport activities designed to expand kids’ horizons and create new friendships in a multicultural environment. We are sorry to hear that apparently you were not properly informed about the minimum age for children to be able to enjoy the Barcy Club activities and would like to take the opportunity to point out that a full description of our hotel's services is available on our website, as you can see children can participate as from 4 years old although younger ones can use our facilities with the presence of their parents. I hope that your daughter can enjoy the activities on a future occasion. Regarding our pools, we deeply regret your disappointment for the temperature, as they are not heated. Occidental is focused on ensuring a peaceful and comfortable atmosphere for guests. We are happy to provide assistance during your stay by putting ourselves in your shoes and doing everything in our power to improve your experience. We thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Menorca With our best regards Guest Experience Manager Occidental Menorca****

    DEĞERLENDIRME

    Round Indicators

    • eylül 7 2017
    • İstanbul, Türkiye
    • Aile

    Ayse Y

    “Vasat”


    Resimlerden yola çıkarak çok daha iyi bir tesis bekliyorduk. Oda temizliği son derece özensizdi. Ödenen fiyata oranla kalitesi yetersiz. Lokasyonunun artısı yok. Kesinlikle beklentilerimizi karşılamadı.


    Director de Relaciones Públicas Hotel B - Occidental Menorca, bu yorumu yanıtladı
    Dear Guest: We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Occidental Menorca hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards Guest Experience Manager

    Barceló Pueblo Menorca Hotel Children´s Facilities

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