Barceló Pueblo Menorca Hotel Pool
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Occidental Menorca

Mestral, s/n   07710 Punta Prima , San Luis   Islas Baleares  


Places of Interest

12 km Mahón Uluslararası Havalimanı

25 km Son Parc Golf Sahası

300 m Punta Prima Plajı

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Occidental Menorca

4.0/5 Round Indicators
| 3071 Görüşler

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    Round Indicators
    Claire D Ascot, İngiltere. 07/18/2018 Aile

    “Good value for money with the 'All inclusive' option”

    My teenage daughter and I booked this hotel for 5 nights in the first week of July. Check in was super efficient, but I had to pay 30 euros in tax that I wasn't expecting! Children under 16 are apparently free. Our room was lovely and clean, loads of wardrobe space and hangers for my daughters holiday dresses! No kettle in the room which was a bit disappointing as I like cuppa in the morning. The rooms are a little on the small side but we were out most of the day and evening and there's a few English TV channels, BBC and ITV. The food was good especially the pizza & pasta. station where the pasta is cooked and mixed with the sauce of your choice (normally 3 to choose from). The restaurant is open until 10pm and has food themes most nights. The only negative is the orange juice at breakfast which was very watered down and quite horrid to drink. Great coffee served at the outside pool bar. Also chicken nuggets, chips, hot dogs and burgers served there all day. We always got sunbeds by the pools whatever time of day and we enjoyed swimming and the pools get warmer through out the day. There's a fantastic childrens pool and play area which is a little walk out of the hotel and through the grounds, there is also a bar and volleyball court down there. We found the aqua fit a lot of fun and the dancing lessons. The beach is a short walk away and there is no shade unless you buy a parasol, but we went down to the beach for a quick dip early evening and found this the best time to go. There are 2 supermarkets and several restaurants by the beach and a pharmacy. We didn't use the Spa as it was 19 euros each for a couple of hours.
    Round Indicators
    JcNails Peterborough, İngiltere. 07/16/2018 Çift

    “Nice break in Punta Prima”

    Very nice hotel in quiet Punta Prima. Staff always on hand to help, entertain and ensure a good stay for guests. Good range in restaurant, standard for this type of hotel and variety each evening, overall absolutely fine, would book again, to chill.
    Round Indicators
    Sarah M 07/16/2018 Aile

    “Sarah”

    We stayed go 10 days in the gorgeous clean family orientated hotel! I would go again in a heartbeat. So much for the kids to do (although just a bit concerned about the gate open in the kids area??) our daughter (almost 4yrs old) loved all 4 pools which meant we never got bored! Food was great. Always lots of choice. Make sure you visit the pasta bar outside! We had room 4310 and it was fantastic! A quiet top floor room with a view. Interconnecting rooms for us and our daughter. I emailed ahead and asked for a roomlike this and they delivered on every aspect. We were so pleased! Our daughter got tonsillitis on the second day there and the staff were fantastic at getting us a doctor ASAP. Within 2 days she was back in the pool. The only downside for us is that it took a while to find her an English speaking friend! She was desperate for a playmate and there were a lot of Italian, Spanish and French there. Not a bad thing at all but just hard for her! Thanks Occidental Menorca for a wonderful first family holiday. We will definitely be back!
    Round Indicators
    77blueeye 07/15/2018 Aile

    “Fabulous family friendly hotel”

    This visit was mine and my 6 yr olds second trip to the Occidental, our first trip was two years ago. My son loved it so much the first time he persistently asked to go back, so we did. We arrived at the hotel at 11:30am, our room wasn’t ready so we waited in the bar, I’d recommend anyone on an early booking to carry swim stuff etc in your hand luggage as it was very hot and little legs was eager to get in the pool. Our room became ready by 1:30pm, so not too long a wait. The rooms are what they are, the shower floor is very slippy so I recommend swim shoes to be worn by little ones, the hotel do have a slip mat but I prefer the shoe idea. Only downsides to the room are the walls are very thin, but guests are respectful of each other. The other is lack of blackout curtains if you’re on the side facing the road, our previous room had a blackout curtain and that faced the pool. The staff are amazing, always willing to help and always smiling. They are all amazing with kids! A special mention to my sons favourite Miguel from kids club, he was brilliant with my son, always fetching him for football each day. Encouraging him and the others and really getting the best from them and encouraging them to play other sports too. Thanks Miguel! The pools are amazing, the top pool in the main complex is great for kids too as it is relatively shallow. The pool side could do with a few more umbrellas as there is very little shade, especially as you can’t go on to the grass areas. The family section is brilliant, the kids pool is perfect, just the right depth of water and kids love it. It’s all my son talked about for the last two years. The only negative this year (it was totally secure two years ago)is that the large gate by the bar area and just up from the kids pool was open every day. So despite having to use your room key to enter from the hotel into the family complex, anyone could enter from the road and there really didn’t appear to be anyone monitoring who was coming or going. Which given the ages of the kids in the complex and one of the selling points of the family area being that it is safe and secure, made this a big concern for me. The kids club is fab, lots of different things for kids to do, from football, basketball, drawing, painting, trampolining and soft play etc. The only negative for the kids club which again differs from our first visit is there are too many different kids club teams/team leaders (from the tour companies), stick with one from the hotel as it did become confusing knowing who was part of which group etc. The food is delicious, very fresh and lots of different choices each meal time. Check the menu before you enter the restaurant as otherwise you may miss something special as there are lots of different stations to choose from. Salads, hot food, fruit, puddings etc make sure if you want pasta (which is amazing) you get in the queue straight away - it’s worth the wait!! We had an early morning departure, being collected at 07:30am, upon request the hotel kindly arrange a small selection of breakfast choices for you before you leave. Already planning next years trip.
    Round Indicators
    Ayse Y İstanbul, Türkiye. 09/07/2017 Aile

    “Vasat”

    Resimlerden yola çıkarak çok daha iyi bir tesis bekliyorduk. Oda temizliği son derece özensizdi. Ödenen fiyata oranla kalitesi yetersiz. Lokasyonunun artısı yok. Kesinlikle beklentilerimizi karşılamadı.

    Director de Relaciones Públicas Hotel B - Occidental Menorca, bu yorumu yanıtladı
     Dear Guest: We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Occidental Menorca hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 18 2018
    • Ascot, İngiltere
    • Aile

    Claire D

    “Good value for money with the 'All inclusive' option”


    My teenage daughter and I booked this hotel for 5 nights in the first week of July. Check in was super efficient, but I had to pay 30 euros in tax that I wasn't expecting! Children under 16 are apparently free. Our room was lovely and clean, loads of wardrobe space and hangers for my daughters holiday dresses! No kettle in the room which was a bit disappointing as I like cuppa in the morning. The rooms are a little on the small side but we were out most of the day and evening and there's a few English TV channels, BBC and ITV. The food was good especially the pizza & pasta. station where the pasta is cooked and mixed with the sauce of your choice (normally 3 to choose from). The restaurant is open until 10pm and has food themes most nights. The only negative is the orange juice at breakfast which was very watered down and quite horrid to drink. Great coffee served at the outside pool bar. Also chicken nuggets, chips, hot dogs and burgers served there all day. We always got sunbeds by the pools whatever time of day and we enjoyed swimming and the pools get warmer through out the day. There's a fantastic childrens pool and play area which is a little walk out of the hotel and through the grounds, there is also a bar and volleyball court down there. We found the aqua fit a lot of fun and the dancing lessons. The beach is a short walk away and there is no shade unless you buy a parasol, but we went down to the beach for a quick dip early evening and found this the best time to go. There are 2 supermarkets and several restaurants by the beach and a pharmacy. We didn't use the Spa as it was 19 euros each for a couple of hours.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 16 2018
    • Peterborough, İngiltere
    • Çift

    JcNails

    “Nice break in Punta Prima”


    Very nice hotel in quiet Punta Prima. Staff always on hand to help, entertain and ensure a good stay for guests. Good range in restaurant, standard for this type of hotel and variety each evening, overall absolutely fine, would book again, to chill.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 16 2018
    • Aile

    Sarah M

    “Sarah”


    We stayed go 10 days in the gorgeous clean family orientated hotel! I would go again in a heartbeat. So much for the kids to do (although just a bit concerned about the gate open in the kids area??) our daughter (almost 4yrs old) loved all 4 pools which meant we never got bored! Food was great. Always lots of choice. Make sure you visit the pasta bar outside! We had room 4310 and it was fantastic! A quiet top floor room with a view. Interconnecting rooms for us and our daughter. I emailed ahead and asked for a roomlike this and they delivered on every aspect. We were so pleased! Our daughter got tonsillitis on the second day there and the staff were fantastic at getting us a doctor ASAP. Within 2 days she was back in the pool. The only downside for us is that it took a while to find her an English speaking friend! She was desperate for a playmate and there were a lot of Italian, Spanish and French there. Not a bad thing at all but just hard for her! Thanks Occidental Menorca for a wonderful first family holiday. We will definitely be back!


    DEĞERLENDIRME

    Round Indicators

    • temmuz 15 2018
    • Aile

    77blueeye

    “Fabulous family friendly hotel”


    This visit was mine and my 6 yr olds second trip to the Occidental, our first trip was two years ago. My son loved it so much the first time he persistently asked to go back, so we did. We arrived at the hotel at 11:30am, our room wasn’t ready so we waited in the bar, I’d recommend anyone on an early booking to carry swim stuff etc in your hand luggage as it was very hot and little legs was eager to get in the pool. Our room became ready by 1:30pm, so not too long a wait. The rooms are what they are, the shower floor is very slippy so I recommend swim shoes to be worn by little ones, the hotel do have a slip mat but I prefer the shoe idea. Only downsides to the room are the walls are very thin, but guests are respectful of each other. The other is lack of blackout curtains if you’re on the side facing the road, our previous room had a blackout curtain and that faced the pool. The staff are amazing, always willing to help and always smiling. They are all amazing with kids! A special mention to my sons favourite Miguel from kids club, he was brilliant with my son, always fetching him for football each day. Encouraging him and the others and really getting the best from them and encouraging them to play other sports too. Thanks Miguel! The pools are amazing, the top pool in the main complex is great for kids too as it is relatively shallow. The pool side could do with a few more umbrellas as there is very little shade, especially as you can’t go on to the grass areas. The family section is brilliant, the kids pool is perfect, just the right depth of water and kids love it. It’s all my son talked about for the last two years. The only negative this year (it was totally secure two years ago)is that the large gate by the bar area and just up from the kids pool was open every day. So despite having to use your room key to enter from the hotel into the family complex, anyone could enter from the road and there really didn’t appear to be anyone monitoring who was coming or going. Which given the ages of the kids in the complex and one of the selling points of the family area being that it is safe and secure, made this a big concern for me. The kids club is fab, lots of different things for kids to do, from football, basketball, drawing, painting, trampolining and soft play etc. The only negative for the kids club which again differs from our first visit is there are too many different kids club teams/team leaders (from the tour companies), stick with one from the hotel as it did become confusing knowing who was part of which group etc. The food is delicious, very fresh and lots of different choices each meal time. Check the menu before you enter the restaurant as otherwise you may miss something special as there are lots of different stations to choose from. Salads, hot food, fruit, puddings etc make sure if you want pasta (which is amazing) you get in the queue straight away - it’s worth the wait!! We had an early morning departure, being collected at 07:30am, upon request the hotel kindly arrange a small selection of breakfast choices for you before you leave. Already planning next years trip.


    DEĞERLENDIRME

    Round Indicators

    • eylül 7 2017
    • İstanbul, Türkiye
    • Aile

    Ayse Y

    “Vasat”


    Resimlerden yola çıkarak çok daha iyi bir tesis bekliyorduk. Oda temizliği son derece özensizdi. Ödenen fiyata oranla kalitesi yetersiz. Lokasyonunun artısı yok. Kesinlikle beklentilerimizi karşılamadı.


    Director de Relaciones Públicas Hotel B - Occidental Menorca, bu yorumu yanıtladı
    Dear Guest: We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Occidental Menorca hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards Guest Experience Manager

    Barceló Pueblo Menorca Hotel Children´s Facilities

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