Interior del hotel Occidental Granada
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Harita ve konum

Calle Alhamar 46   18004 Granada , Andalucía   España  


Places of Interest

19 km Granada Havalimanı

2,6 km Albaicín

1,4 km Elhamra Sarayı

1 km Granada Kongre ve Sergi Sarayı

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Occidental Granada

4.0/5 Round Indicators
| 914 Görüşler

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Yorumlar

Mükemmel

40% Complete

366

Çok iyi

34% Complete

312

Normal

19% Complete

179

Kötü

4% Complete

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Çok kötü

2% Complete

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Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Go25394733717 Albox, İspanya. 12/11/2018 Arkadaş kaçamakları

    “Christmas market trip”

    Convenient location. Easy to find hotel. Comfortable and clean rooms. Clean communal areas. Friendly staff. Allowed us to stay in parking until we were ready to leave,after check out of room. Would definitely stay again.
    Round Indicators
    Meander00322764234 11/18/2018 İş

    “recommended but have to improve some details”

    recommended but they have to improve some details : - soap and bathroom stuffs - drinks inside the room - air conditioner system - take into account Muslim community: special food and other halal options

    Director General Occidentalg1 - Occidental Granada, bu yorumu yanıtladı
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We would like to thank you for contributing new ideas that will improve the service that we offer our guests. You can be sure that your comments will be taken into consideration. Related to our air conditioning system, inform you that you can contact our front desk at any time, where they solve all the inconveniences immediately. In Barcelo we are aware that we work to make our guests feel 100% comfortable in our rooms, so if you had any incidence with yours, we do apologize. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. The management Occidental Granada

    Round Indicators
    FrequentFlier519128 11/06/2018 Aile

    “Exceeded Our Expectations”

    The location of this hotel was perfect for our family. We were right in the middle of everything and walking to sights was easy. Occasionally we use taxis but overall walking was the order of the day. The front desk staff was most helpful in all aspects of our stay. We wouldn't hesitate to book this hotel again.

    Gerente Occidentalg1 - Occidental Granada, bu yorumu yanıtladı
     Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Granada hotel and are delighted to read that we were able to match your expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Granada. We are also very pleased to read that you found our réception team to be knowledgeable, helpful and genuinely friendly at all times We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. La dirección Occidental Granada

    Round Indicators
    vrafai803560 Tavira, Portekiz. 10/17/2018 Çift

    “Regular network hotel”

    Not much to be said to be honest, just a regular hotel where you can park your car, sleep and take a shower in good conditions.Probably in a few years will need a complete makeover, it looks a bit outdated here and there.

    Gerente Occidentalg1 - Occidental Granada, bu yorumu yanıtladı
     Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Granada.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We take note of your comments on the decoration of our rooms, in order to improve in that área. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. The management Occidental Granada

    Round Indicators
    xivioz 10/16/2018 İş

    “Great place to stay”

    My room was comfortable and clean, and the hotel is within reasonable walking distance of a lot of sights, shops, restaurants, and nightlife. The staff were all very friendly and helpful. My luggage had been delayed at the airport, and I could not get any information from Iberia's lost luggage information line, because it was only in Spanish and I am not a great Spanish speaker. The staff member at the front desk called Iberia on my behalf and spent several minutes on the phone with them to determine what was happening with my luggage and when it was due to be delivered to the hotel. She then made sure I received it as soon as I returned to the hotel later that evening.

    Gerente Occidentalg1 - Occidental Granada, bu yorumu yanıtladı
     Dear Guest, Thank you for reviewing your recent stay in our Occidental Granada. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also regret your words about the situation, just in the center of Granada. This point it´s really apreciated by most of our guests, and you have all the main monuments in a really short walking distance. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your complimenst with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon The management Occidental Granada

    DEĞERLENDIRME

    Round Indicators

    • aralık 11 2018
    • Albox, İspanya
    • Arkadaş kaçamakları

    Go25394733717

    “Christmas market trip”


    Convenient location. Easy to find hotel. Comfortable and clean rooms. Clean communal areas. Friendly staff. Allowed us to stay in parking until we were ready to leave,after check out of room. Would definitely stay again.


    DEĞERLENDIRME

    Round Indicators

    • kasım 18 2018
    • İş

    Meander00322764234

    “recommended but have to improve some details”


    recommended but they have to improve some details : - soap and bathroom stuffs - drinks inside the room - air conditioner system - take into account Muslim community: special food and other halal options


    Director General Occidentalg1 - Occidental Granada, bu yorumu yanıtladı
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We would like to thank you for contributing new ideas that will improve the service that we offer our guests. You can be sure that your comments will be taken into consideration. Related to our air conditioning system, inform you that you can contact our front desk at any time, where they solve all the inconveniences immediately. In Barcelo we are aware that we work to make our guests feel 100% comfortable in our rooms, so if you had any incidence with yours, we do apologize. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. The management Occidental Granada

    DEĞERLENDIRME

    Round Indicators

    • kasım 6 2018
    • Aile

    FrequentFlier519128

    “Exceeded Our Expectations”


    The location of this hotel was perfect for our family. We were right in the middle of everything and walking to sights was easy. Occasionally we use taxis but overall walking was the order of the day. The front desk staff was most helpful in all aspects of our stay. We wouldn't hesitate to book this hotel again.


    Gerente Occidentalg1 - Occidental Granada, bu yorumu yanıtladı
    Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Granada hotel and are delighted to read that we were able to match your expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Granada. We are also very pleased to read that you found our réception team to be knowledgeable, helpful and genuinely friendly at all times We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. La dirección Occidental Granada

    DEĞERLENDIRME

    Round Indicators

    • ekim 17 2018
    • Tavira, Portekiz
    • Çift

    vrafai803560

    “Regular network hotel”


    Not much to be said to be honest, just a regular hotel where you can park your car, sleep and take a shower in good conditions.Probably in a few years will need a complete makeover, it looks a bit outdated here and there.


    Gerente Occidentalg1 - Occidental Granada, bu yorumu yanıtladı
    Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Granada.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We take note of your comments on the decoration of our rooms, in order to improve in that área. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. The management Occidental Granada

    DEĞERLENDIRME

    Round Indicators

    • ekim 16 2018
    • İş

    xivioz

    “Great place to stay”


    My room was comfortable and clean, and the hotel is within reasonable walking distance of a lot of sights, shops, restaurants, and nightlife. The staff were all very friendly and helpful. My luggage had been delayed at the airport, and I could not get any information from Iberia's lost luggage information line, because it was only in Spanish and I am not a great Spanish speaker. The staff member at the front desk called Iberia on my behalf and spent several minutes on the phone with them to determine what was happening with my luggage and when it was due to be delivered to the hotel. She then made sure I received it as soon as I returned to the hotel later that evening.


    Gerente Occidentalg1 - Occidental Granada, bu yorumu yanıtladı
    Dear Guest, Thank you for reviewing your recent stay in our Occidental Granada. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also regret your words about the situation, just in the center of Granada. This point it´s really apreciated by most of our guests, and you have all the main monuments in a really short walking distance. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your complimenst with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon The management Occidental Granada

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