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Interiores del hotel Occidental Fuengirola
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Harita ve konum

Calle Miguel Márquez, 43   Fuengirola Málaga , España    


Places of Interest

19,9 km Malaga-Costa del Sol Havalimanı

15 km Golf Sahası

50 m Fuengirola Plajı

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Fuengirola

4.5/5 Round Indicators
| 211 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

60% Complete

127

Çok iyi

27% Complete

59

Normal

7% Complete

16

Kötü

2% Complete

5

Çok kötü

1% Complete

4

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    anthonykO2949CQ 09/19/2019 Çift

    “A week in the sun sometimes”

    Very clean and tidy, food only average. Pot luck on whether room gets sun after midday. Staff lovely and helpful. The hotel is situated quite a long way from the rocky promontory outside the Stella Maris which is central. Local restaurants are good and affordable. Pool cold and area too busy, needs another pool and more loungers.
    Round Indicators
    annn351 09/19/2019 Çift

    “Fabulous Hotel”

    A lovely hotel. Extremely clean, bright and modern rooms. The best hotel bed we have slept in, huge and comfortable. Booked bed and breakfast...extensive selection of food to choose from and good quality. We were able to get a sun bed every day and were impressed that the life guard removed towels from the beds if left unattended for over an hour. Wish all hotels did this. Overall, a fantastic hotel.
    Round Indicators
    allanspangsberg Kopenhag, Danimarka. 09/19/2019 Çift

    “Mass tourism at it's worst”

    Souless hotel with poor service or attention from staff, views from the rooms is straight into sourounding area is concrete block hotels. Breakfast buffet feels like a race to pile on the most on your plate in the short time span it's service.

    Guest Relations Manager Jorge Alberto D - Occidental Fuengirola, bu yorumu yanıtladı
     Dear guest, Thank you for taking some time to give us your opinion about your stay in our hotel. Please accept our sincerest apologies if our staff disappointed you in any way. Our aim is to treat guests kindly so they feel at home. We are sorry to hear that our location is not exactly what you were looking for. Many guests love our seafront location and close enough that a short walk (10-15 minutes) takes them to many popular spots. Also, we regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; open from 7.30 a.m. to 10.30 a.m. so that all our clients can enjoy all our delicacies. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel soon so we may regain your trust with a better experience. Yours sincerely, Jorge del Campo Guest Experience Manager

    Round Indicators
    Gemma054 Heanor, Derbyshire. 09/18/2019 Çift

    “Excellent stay”

    The hotel has had a complete refurb and we were very impressed, nice clean modern rooms. The bed is probably one of the comfiest we’ve ever slept in! The only thing missing for us was a box of tissues, had to keep blowing our nose on toilet roll. The shower is very powerful. Breakfast is very good with lots of choice. The poolside restaurant serves lovely food. Nice seafront location and close to all bars and restaurants. Overall an excellent stay and we will be back.
    Round Indicators
    stuartlobster Campbeltown, İngiltere. 09/18/2019 Çift

    “Very pleasant stay”

    Just spent a week on half board. The hotel is spotless with an excellent standard of cleanliness throughout. The staff were most pleasant and nothing was a problem. The restaurant was well run with the plancha best attended - the food was poor at times - quality and coldness an issue. Both bacon and sausages dire. Tomatoes and fried eggs wonderful. Room was fantastic - super cleaning lady and bedding regularly changed. I will return but most likely to cut out the meals - quality again being the issue. Find it incredible to only have one UK channel when considering most of the clientel appeared to be English speaking!!!

    Guest Relations Manager Jorge Alberto D - Occidental Fuengirola, bu yorumu yanıtladı
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. We take notes about your recommendations and comments regarding TV options. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Jorge del Campo Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 19 2019
    • Çift

    anthonykO2949CQ

    “A week in the sun sometimes”


    Very clean and tidy, food only average. Pot luck on whether room gets sun after midday. Staff lovely and helpful. The hotel is situated quite a long way from the rocky promontory outside the Stella Maris which is central. Local restaurants are good and affordable. Pool cold and area too busy, needs another pool and more loungers.


    DEĞERLENDIRME

    Round Indicators

    • eylül 19 2019
    • Çift

    annn351

    “Fabulous Hotel”


    A lovely hotel. Extremely clean, bright and modern rooms. The best hotel bed we have slept in, huge and comfortable. Booked bed and breakfast...extensive selection of food to choose from and good quality. We were able to get a sun bed every day and were impressed that the life guard removed towels from the beds if left unattended for over an hour. Wish all hotels did this. Overall, a fantastic hotel.


    DEĞERLENDIRME

    Round Indicators

    • eylül 19 2019
    • Kopenhag, Danimarka
    • Çift

    allanspangsberg

    “Mass tourism at it's worst”


    Souless hotel with poor service or attention from staff, views from the rooms is straight into sourounding area is concrete block hotels. Breakfast buffet feels like a race to pile on the most on your plate in the short time span it's service.


    Guest Relations Manager Jorge Alberto D - Occidental Fuengirola, bu yorumu yanıtladı
    Dear guest, Thank you for taking some time to give us your opinion about your stay in our hotel. Please accept our sincerest apologies if our staff disappointed you in any way. Our aim is to treat guests kindly so they feel at home. We are sorry to hear that our location is not exactly what you were looking for. Many guests love our seafront location and close enough that a short walk (10-15 minutes) takes them to many popular spots. Also, we regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; open from 7.30 a.m. to 10.30 a.m. so that all our clients can enjoy all our delicacies. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel soon so we may regain your trust with a better experience. Yours sincerely, Jorge del Campo Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 18 2019
    • Heanor, Derbyshire
    • Çift

    Gemma054

    “Excellent stay”


    The hotel has had a complete refurb and we were very impressed, nice clean modern rooms. The bed is probably one of the comfiest we’ve ever slept in! The only thing missing for us was a box of tissues, had to keep blowing our nose on toilet roll. The shower is very powerful. Breakfast is very good with lots of choice. The poolside restaurant serves lovely food. Nice seafront location and close to all bars and restaurants. Overall an excellent stay and we will be back.


    DEĞERLENDIRME

    Round Indicators

    • eylül 18 2019
    • Campbeltown, İngiltere
    • Çift

    stuartlobster

    “Very pleasant stay”


    Just spent a week on half board. The hotel is spotless with an excellent standard of cleanliness throughout. The staff were most pleasant and nothing was a problem. The restaurant was well run with the plancha best attended - the food was poor at times - quality and coldness an issue. Both bacon and sausages dire. Tomatoes and fried eggs wonderful. Room was fantastic - super cleaning lady and bedding regularly changed. I will return but most likely to cut out the meals - quality again being the issue. Find it incredible to only have one UK channel when considering most of the clientel appeared to be English speaking!!!


    Guest Relations Manager Jorge Alberto D - Occidental Fuengirola, bu yorumu yanıtladı
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. We take notes about your recommendations and comments regarding TV options. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Jorge del Campo Guest Experience Manager

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