Facilities at the Occidental Aurelia hotel
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Harita ve konum

Via di Torre Rossa, 80   00165 Roma ,   Italia  


Places of Interest

24,4 km Leonardo Da Vinci Uluslararası Havalimanı

6,6 km Kolezyum

3,5 km San Pedro Katedrali

7,5 km Roma Termini

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Aurelia

4.0/5 Round Indicators
| 1487 Görüşler

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Filtreleme kriteri

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    Daydream64135196526 Wenatchee, Washington. 01/21/2019 Aile

    “Our stay was great!”

    This hotel is perfect, aside from paper-thin walls. You could hear a whisper in the next room! The food and staff are amazing! The breakfast was the best I’ve ever had at a hotel. Great variety! The cafe is fantastic!
    Round Indicators
    john o Fanwood, New Jersey. 01/13/2019

    “Very nice hotel, poor location to reach attractions, very confusing billing”

    Very nice hotel, high end, wonderful breakfast(not free) and staff are very gracious. However, very confusing billing (we think we were way overcharged), location is poor if you are not driving or using taxis. Dangerous to walk (poor sidewalks), bus service only. A good (difficult) walk to the subway.

    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear John, Thank you so much for taking the time to share with us your recent experience with us. We are surprise to read about your billing and we encourage you to contact the hotel to clarify this point. Regarding the outside of the hotel, we are sorry to inform you that we are not able to change it but we will inform the City Hall about the poor condition for our guests. Looking forward to have the opportunity to have you with us in the future. Best regards,

    Round Indicators
    BingoWingz 01/11/2019 Aile

    “Comfortable beds, clean rooms, friendly staff, delicious breakfast”

    I only have one complaint - the walls seemed thin when people were being noisy outside or down the hall we could hear them from inside our room. That being said, the staff here is very accommodating and kind. The rooms are clean and fresh, providing plenty of free toiletries for those of you who may have forgotten to pack an item, or two. The beds are large and comfortably sleeps two larger sized adults. There is also a small pull out bed for children available. They’ll even send a guy to pick you up from the airport when you arrive! The breakfast they serve (€10 per adult, per day, children eat free) they offered bacon, eggs, sausage, pastries, fresh fruit, cappuccinos, fruit juice, milk, for us, this was absolutely worth €10 per person, per day. This hotel is nice and well kept. I would recommend it and I would stay here again.

    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear guest, Thank you so much for sharing your recent experience at Occidental Aurelia. We are sorry to read that there were some noise problems during your stay and suggest you inform Front Desk the minute you are disturbed so it can be solved immediately. Regarding all the other points we are glad to read that we were able to match your expectations and that you would stay with us if you come to Rome in the future. This is our best satisfaction! Looking forward to have you with us soon. Best regards,

    Round Indicators
    Sightseer09653544058 Londra, İngiltere. 01/10/2019 Aile

    “An experience true ancient Rome”

    Ensure that you allocate enough resources to train your staff properly especially through developing their Communication Skills.Also, apply strategic management must be implemented in order to receive in time feedback from your customers.

    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear guest, Thank you so much for such a great review about your recent stay with us. We take note of your review to improve our customer service and communications skills. Looking forward to have you with us in a future occasion. Best regards,

    Round Indicators
    DayTrip37093801903 L'Aquila, İtalya. 01/10/2019 Çift

    “E' da migliorare ancora..”

    Inspite of not being so satisfied during our stay but we had appreciated the receptionists of being good & professional to us.Your choices of food for breakfast is good among "salato e dolce". We love it!

    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear guest, Thank you for sharing your recent experience with us. We are sorry to read that you were not satisfy during your stay and we are very sorry about it. Still, we would like to thank you for your kind words about our staff and breakfast. Looking forward to have the opportunity to have you with us in the future. Best regard,

    DEĞERLENDIRME

    Round Indicators

    • ocak 21 2019
    • Wenatchee, Washington
    • Aile

    Daydream64135196526

    “Our stay was great!”


    This hotel is perfect, aside from paper-thin walls. You could hear a whisper in the next room! The food and staff are amazing! The breakfast was the best I’ve ever had at a hotel. Great variety! The cafe is fantastic!


    DEĞERLENDIRME

    Round Indicators

    • ocak 13 2019
    • Fanwood, New Jersey

    john o

    “Very nice hotel, poor location to reach attractions, very confusing billing”


    Very nice hotel, high end, wonderful breakfast(not free) and staff are very gracious. However, very confusing billing (we think we were way overcharged), location is poor if you are not driving or using taxis. Dangerous to walk (poor sidewalks), bus service only. A good (difficult) walk to the subway.


    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
    Dear John, Thank you so much for taking the time to share with us your recent experience with us. We are surprise to read about your billing and we encourage you to contact the hotel to clarify this point. Regarding the outside of the hotel, we are sorry to inform you that we are not able to change it but we will inform the City Hall about the poor condition for our guests. Looking forward to have the opportunity to have you with us in the future. Best regards,

    DEĞERLENDIRME

    Round Indicators

    • ocak 11 2019
    • Aile

    BingoWingz

    “Comfortable beds, clean rooms, friendly staff, delicious breakfast”


    I only have one complaint - the walls seemed thin when people were being noisy outside or down the hall we could hear them from inside our room. That being said, the staff here is very accommodating and kind. The rooms are clean and fresh, providing plenty of free toiletries for those of you who may have forgotten to pack an item, or two. The beds are large and comfortably sleeps two larger sized adults. There is also a small pull out bed for children available. They’ll even send a guy to pick you up from the airport when you arrive! The breakfast they serve (€10 per adult, per day, children eat free) they offered bacon, eggs, sausage, pastries, fresh fruit, cappuccinos, fruit juice, milk, for us, this was absolutely worth €10 per person, per day. This hotel is nice and well kept. I would recommend it and I would stay here again.


    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
    Dear guest, Thank you so much for sharing your recent experience at Occidental Aurelia. We are sorry to read that there were some noise problems during your stay and suggest you inform Front Desk the minute you are disturbed so it can be solved immediately. Regarding all the other points we are glad to read that we were able to match your expectations and that you would stay with us if you come to Rome in the future. This is our best satisfaction! Looking forward to have you with us soon. Best regards,

    DEĞERLENDIRME

    Round Indicators

    • ocak 10 2019
    • Londra, İngiltere
    • Aile

    Sightseer09653544058

    “An experience true ancient Rome”


    Ensure that you allocate enough resources to train your staff properly especially through developing their Communication Skills.Also, apply strategic management must be implemented in order to receive in time feedback from your customers.


    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
    Dear guest, Thank you so much for such a great review about your recent stay with us. We take note of your review to improve our customer service and communications skills. Looking forward to have you with us in a future occasion. Best regards,

    DEĞERLENDIRME

    Round Indicators

    • ocak 10 2019
    • L'Aquila, İtalya
    • Çift

    DayTrip37093801903

    “E' da migliorare ancora..”


    Inspite of not being so satisfied during our stay but we had appreciated the receptionists of being good & professional to us.Your choices of food for breakfast is good among "salato e dolce". We love it!


    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear guest, Thank you for sharing your recent experience with us. We are sorry to read that you were not satisfy during your stay and we are very sorry about it. Still, we would like to thank you for your kind words about our staff and breakfast. Looking forward to have the opportunity to have you with us in the future. Best regard,

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