Kapat

You are using Internet Explorer as a browser to visit Barcelo.com, and we trully recomend to use other browser in order to avoid troubles. If you prefer it, upload your browser versión to Internet Explorer 7 or newer by following the steps you will find in the “About” option inside Tools Configuration (upper right of your window)

İsterseniz dili değiştirebilirsiniz

Amplia piscina del hotel Occidental Grand Papagayo Resort
;
map

Harita ve konum

Blvd. Playa Hermosa 800mts al norte   48-5000 Golfo de Papagayo , Guanacaste   Costa Rica  


Places of Interest

23 km Daniel Oduber Quirós Uluslararası Havalimanı

31 km Papagayo Körfezi

9 km Coco Plajı

3 km Hermosa Plajı

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Papagayo - Adults only

4.0/5 Round Indicators
| 4463 Görüşler

TOPLAM DEĞERLENDIRME

Round Indicators

DETAYLI DEĞERLENDIRME

Round Indicators

Kalite-fiyat ilişkisi

Round Indicators

Konum

Round Indicators

Uyku kalitesi

Round Indicators

Odalar

Round Indicators

Temizlik

Round Indicators

Hizmet


Yorumlar

Mükemmel

39% Complete

1779

Çok iyi

31% Complete

1412

Normal

15% Complete

672

Kötü

7% Complete

352

Çok kötü

5% Complete

249

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Jimjim21 Toronto, Ontario, Canada. 07/23/2019 Çift

    “Nice place to stay, but room for improvement”

    1. ROOMS - ***  - nice and clean.  However, we had no hot water in the shower for entire stay, even after we reported it. Also, TV only had Spanish channels even though SAP channels could be changed to English.  After asking for original remote to change SAP channels myself the worker asked me to show him how to change the language. 2. INTERNET - * - Was like going back 30 years in time.  They still charge you for internet above your room rates.  And then they limit you to connecting only 2 devices per room. This is so backwards considering that internet has become an essential service.  Barcelo is basically using this as a cash grab which other hotels in the region stopped doing years ago.  Even McDonalds offers free internet. Pretty bad when Barcelo's customer service gets their butt kicked by McDonalds.  I likely would not return for this reason alone. 3. FOOD - ***** - The food at the buffet was very good.  The food and service at the Oriental and Italian restaurants was outstanding! Definitely recommend eating at the specialty resaurants when there.
    Round Indicators
    HuntDa 07/23/2019 Çift

    “Couples vacation (4 couples)”

    This place is amazing..... We enjoyed the main pool activities as well as the swim up bar daily. The activities offered by the hotel staff were very cool and engaging. Please be sure to request a 3rd key for the AC in the room to remain on for a cool return to the room after activities.
    Round Indicators
    Vacation38191410172 07/22/2019 Arkadaş kaçamakları

    “Nice but commercial hotel”

    This was a nice place to stay overall. However, it's pretty commercial and not true to Costa Rican culture, except for amazing employees! Food could have been more true to food you would typically eat in Costa Rica. Larger variety of hotel events and excursions would have been nice. "Mega combo" seems to be a hot phrase of things to do. Staff was phenomenal and the landscape was quite pretty! The beach at the hotel is by far one of the lesser pretty beaches in the area. You will want to find a different one!
    Round Indicators
    Beverlylan 07/22/2019 Çift

    “Stunning place”

    I just spent a week at Occidental papagayo, and let me tell you I would be back in a heart beat. I do not know how people would give a negative review. I feel those who do, do not understand that this is a calmer environment in a gorgeous location, and I feel those who did not like the food do not like it because it's different from their culture , we are in Costa Rica things will be different and taste different . Also those who complained about bugs, we are in the rainforest the hotel is gonna have creepy critters roamimg around, the rooms were clean but an occasional bug would come in. We did the snorkeling and the miravalles volcano excursion as well and saw the sloths at diamante. The grounds of the hotel are clean and beautiful. The weather was amazing rainy and sunny through out the whole trip, the beach was stunning and we we're lucky enough to enjoy it cause some days the tide is very high but we went early every day before the tide got high. The customer service was excellent and the people of Costa Rica are so friendly. The shuttle passed by all the time and we always called for one since there were alot of hills and they would be there right away we never had a problem getting a shuttle to and from areas of the hotel. This place is a gem yes the rooms are not as modern but are still comfortable with amazing views and if your in Costa Rica to sleep.or be in your room then your missing out on this beautiful country and culture. Do not hesitate to book with Occidental Papagayo you will not be disapointed.

    Manager Jean Marie P - Occidental Papagayo - Adults only, bu yorumu yanıtladı
     Dear Beverlylan Thank you for taking the time to share your recent vacation experience at Occidental Papagayo. We are so pleased to read that you had a great time and appreciate all of your feedback. We would also like to say how grateful we are to you for your review, highlighting important features of the resort and providing our future guests with useful tips and suggestions that will enhance their vacation experience. We are glad that out staff contributed so much to your stay. We will pass along your kind words to all of them. It is fantastic that you enjoyed and experienced so much of the resident wildlife we have to offer in our naturally beautiful surroundings.We are glad that out staff contributed so much to your stay. It was our pleasure to attend you throughout your stay and we do hope we have the pleasure of welcoming you back here in the not too distant future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    Round Indicators
    robinson60609 Fort Worth, Teksas. 07/19/2019 Aile

    “EXCELLENT Customer Service ”

    Starting from checkin until now almost checkout, we have been greeted with the greatest of service. Heiner, the Delta Vacations Representative, greeted us at the Airport Terminal with humor, knowledge, and all the details about our vacations package that ensured an action packed vacation and ease of travel wherever we wanted to go. The Bartender at the Lobby Bar, I have to update this with his name, is THE BEST. He remembered drinks each person liked from day to day and his humor was on point without being annoying like many bartenders can be. Both restaurants, D'Oriental (bad name for it though. Pretty sure no Asian likes to be called Oriental 🤷🏽‍♂️) and The Italian Restaurant has GREAT Food selections and MAGNIFICENT Customer Service. You have to make your reservations the morning of your visit between 0800-1100. La Disco is Da Bomb. The DJ plays Reggaeton, Reggae, Hip Hop, Latin, and many other Top 40 songs and surprisingly he can scratch very well. Go figure. 👍🏾👍🏾. They may need to promote it more because only Monday night was a crowd larger than 30 people. Not even on Ladies night where they had just the most beautiful young Lady, Kessell, trying to convince us to attend the party. Her smile alone made me attend but her courteous approach is really what got our attention. Snack Bar strangely was my favorite place to chill and meet new people and eat fried chicken and fish. Heck this was the only place that served fried chicken. Friday was the only day the chicken wasn't seasoned to perfection but every other day, IT WAS DOGGONE GOOD. My FAVORITE FAVORITE server on the entire resort is Patricia. Love Love Love her hospitality, she greets you, always give the nicest little grin when you look in her direction because she knows that means you want another drink. But she stills comes to your table to confirm you want the same drink or another choice. She is Da BOMB. My maasage therapist on Monday was Magnificent. I am ashamed I don't remember her name. Forgive me because I like to compliment each person by name. She had strong hands and was a VERY GOOD pedicure artist. The main pool. I didn't spend much time at the pool but when I did, who do I see? Yup Ms. Versatility Kessell (blue shirt in the photos) again working in the heat to keep it tighty out there. She is also the Aquatic Aerobics Instructor. Where does she not work on this resort? Hahahahaha. She must be the major star here especially as a greeter. I know all the men AND women in our group complimented her on her beauty but one of my sisters, who's 40 something hahahahaha, brought all our attention to her legs. Looking like a professional softball player. She has to be my 2nd favorite person behind Patricia with the Lobby Bartender 5th behind my massage therapist and then Heiner as my 3rd and 4th favorite consecutively.

    Manager Jean Marie P - Occidental Papagayo - Adults only, bu yorumu yanıtladı
     Dear Robinson Thank you for the great feedback of your recent holiday experience at our Occidental Papagayo; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We would also like to say how grateful we are to you for your extensive and descriptive review, highlighting important features of the resort and providing our future guests with useful tips and suggestions that will enhance their vacation experience. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    DEĞERLENDIRME

    Round Indicators

    • temmuz 23 2019
    • Toronto, Ontario, Canada
    • Çift

    Jimjim21

    “Nice place to stay, but room for improvement”


    1. ROOMS - ***  - nice and clean.  However, we had no hot water in the shower for entire stay, even after we reported it. Also, TV only had Spanish channels even though SAP channels could be changed to English.  After asking for original remote to change SAP channels myself the worker asked me to show him how to change the language. 2. INTERNET - * - Was like going back 30 years in time.  They still charge you for internet above your room rates.  And then they limit you to connecting only 2 devices per room. This is so backwards considering that internet has become an essential service.  Barcelo is basically using this as a cash grab which other hotels in the region stopped doing years ago.  Even McDonalds offers free internet. Pretty bad when Barcelo's customer service gets their butt kicked by McDonalds.  I likely would not return for this reason alone. 3. FOOD - ***** - The food at the buffet was very good.  The food and service at the Oriental and Italian restaurants was outstanding! Definitely recommend eating at the specialty resaurants when there.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 23 2019
    • Çift

    HuntDa

    “Couples vacation (4 couples)”


    This place is amazing..... We enjoyed the main pool activities as well as the swim up bar daily. The activities offered by the hotel staff were very cool and engaging. Please be sure to request a 3rd key for the AC in the room to remain on for a cool return to the room after activities.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 22 2019
    • Arkadaş kaçamakları

    Vacation38191410172

    “Nice but commercial hotel”


    This was a nice place to stay overall. However, it's pretty commercial and not true to Costa Rican culture, except for amazing employees! Food could have been more true to food you would typically eat in Costa Rica. Larger variety of hotel events and excursions would have been nice. "Mega combo" seems to be a hot phrase of things to do. Staff was phenomenal and the landscape was quite pretty! The beach at the hotel is by far one of the lesser pretty beaches in the area. You will want to find a different one!


    DEĞERLENDIRME

    Round Indicators

    • temmuz 22 2019
    • Çift

    Beverlylan

    “Stunning place”


    I just spent a week at Occidental papagayo, and let me tell you I would be back in a heart beat. I do not know how people would give a negative review. I feel those who do, do not understand that this is a calmer environment in a gorgeous location, and I feel those who did not like the food do not like it because it's different from their culture , we are in Costa Rica things will be different and taste different . Also those who complained about bugs, we are in the rainforest the hotel is gonna have creepy critters roamimg around, the rooms were clean but an occasional bug would come in. We did the snorkeling and the miravalles volcano excursion as well and saw the sloths at diamante. The grounds of the hotel are clean and beautiful. The weather was amazing rainy and sunny through out the whole trip, the beach was stunning and we we're lucky enough to enjoy it cause some days the tide is very high but we went early every day before the tide got high. The customer service was excellent and the people of Costa Rica are so friendly. The shuttle passed by all the time and we always called for one since there were alot of hills and they would be there right away we never had a problem getting a shuttle to and from areas of the hotel. This place is a gem yes the rooms are not as modern but are still comfortable with amazing views and if your in Costa Rica to sleep.or be in your room then your missing out on this beautiful country and culture. Do not hesitate to book with Occidental Papagayo you will not be disapointed.


    Manager Jean Marie P - Occidental Papagayo - Adults only, bu yorumu yanıtladı
    Dear Beverlylan Thank you for taking the time to share your recent vacation experience at Occidental Papagayo. We are so pleased to read that you had a great time and appreciate all of your feedback. We would also like to say how grateful we are to you for your review, highlighting important features of the resort and providing our future guests with useful tips and suggestions that will enhance their vacation experience. We are glad that out staff contributed so much to your stay. We will pass along your kind words to all of them. It is fantastic that you enjoyed and experienced so much of the resident wildlife we have to offer in our naturally beautiful surroundings.We are glad that out staff contributed so much to your stay. It was our pleasure to attend you throughout your stay and we do hope we have the pleasure of welcoming you back here in the not too distant future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    DEĞERLENDIRME

    Round Indicators

    • temmuz 19 2019
    • Fort Worth, Teksas
    • Aile

    robinson60609

    “EXCELLENT Customer Service ”


    Starting from checkin until now almost checkout, we have been greeted with the greatest of service. Heiner, the Delta Vacations Representative, greeted us at the Airport Terminal with humor, knowledge, and all the details about our vacations package that ensured an action packed vacation and ease of travel wherever we wanted to go. The Bartender at the Lobby Bar, I have to update this with his name, is THE BEST. He remembered drinks each person liked from day to day and his humor was on point without being annoying like many bartenders can be. Both restaurants, D'Oriental (bad name for it though. Pretty sure no Asian likes to be called Oriental 🤷🏽‍♂️) and The Italian Restaurant has GREAT Food selections and MAGNIFICENT Customer Service. You have to make your reservations the morning of your visit between 0800-1100. La Disco is Da Bomb. The DJ plays Reggaeton, Reggae, Hip Hop, Latin, and many other Top 40 songs and surprisingly he can scratch very well. Go figure. 👍🏾👍🏾. They may need to promote it more because only Monday night was a crowd larger than 30 people. Not even on Ladies night where they had just the most beautiful young Lady, Kessell, trying to convince us to attend the party. Her smile alone made me attend but her courteous approach is really what got our attention. Snack Bar strangely was my favorite place to chill and meet new people and eat fried chicken and fish. Heck this was the only place that served fried chicken. Friday was the only day the chicken wasn't seasoned to perfection but every other day, IT WAS DOGGONE GOOD. My FAVORITE FAVORITE server on the entire resort is Patricia. Love Love Love her hospitality, she greets you, always give the nicest little grin when you look in her direction because she knows that means you want another drink. But she stills comes to your table to confirm you want the same drink or another choice. She is Da BOMB. My maasage therapist on Monday was Magnificent. I am ashamed I don't remember her name. Forgive me because I like to compliment each person by name. She had strong hands and was a VERY GOOD pedicure artist. The main pool. I didn't spend much time at the pool but when I did, who do I see? Yup Ms. Versatility Kessell (blue shirt in the photos) again working in the heat to keep it tighty out there. She is also the Aquatic Aerobics Instructor. Where does she not work on this resort? Hahahahaha. She must be the major star here especially as a greeter. I know all the men AND women in our group complimented her on her beauty but one of my sisters, who's 40 something hahahahaha, brought all our attention to her legs. Looking like a professional softball player. She has to be my 2nd favorite person behind Patricia with the Lobby Bartender 5th behind my massage therapist and then Heiner as my 3rd and 4th favorite consecutively.


    Manager Jean Marie P - Occidental Papagayo - Adults only, bu yorumu yanıtladı
    Dear Robinson Thank you for the great feedback of your recent holiday experience at our Occidental Papagayo; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We would also like to say how grateful we are to you for your extensive and descriptive review, highlighting important features of the resort and providing our future guests with useful tips and suggestions that will enhance their vacation experience. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    Occidental Grand Papagayo Resort Hotel Restaurant

    Kim bu cenneti andıran otelde bir tatilin tadını çıkarmayı hayal etmez?

    Kapat 

    Geri Bir otel bulun

    Otelin yeri El Salvador

    Seç El Salvador

    Otelin yeri Ecuador

    Seç Ecuador

    Otelin yeri Guatemala

    Seç Guatemala

    Otelin yeri Nicaragua

    Seç Nicaragua

    Otelin yeri Mexico

    Seç Mexico

    Otelin yeri Spain

    Seç Spain

    Otelin yeri Germany

    Seç Germany

    Otelin yeri Bulgaria

    Seç Bulgaria

    Otelin yeri Greece

    Seç Greece

    Otelin yeri Hungria

    Seç Hungria

    Otelin yeri Morocco

    Seç Morocco

    Otelin yeri Egypt

    Seç Egypt

    Yolculuğa başlayacağım yer

    TÜMÜ A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z