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Vistas del hotel Occidental Tamarindo
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Harita ve konum

Playa Langosta   50309 Guanacaste, Tamarindo ,   Costa rica  


Places of Interest

69,3 km Daniel Oduber Quirós Uluslararası Havalimanı

650 m Langosta Plajı

16 km Hacienda Pinilla Golf Club

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

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Occidental Tamarindo

4.0/5 Round Indicators
| 3751 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

41% Complete

1553

Çok iyi

29% Complete

1101

Normal

16% Complete

610

Kötü

6% Complete

259

Çok kötü

6% Complete

228

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    S8786UGmichelp 02/23/2020

    “This is my second year at this place, Will probably go again next year”

    Super clean place, Very friendly service. They will do anything to make sure you enjoy your stay. Thank very much Sayli, Daniella and Adina for you frendly service, Will strongly recommend this resort.

    Gerente GrandTour30419938304 - Occidental Tamarindo, bu yorumu yanıtladı
     First and foremost we would like to thank you for choosing our Hotel for your visit to XXX and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Regads Martin Guerrero Gerente General Occidental Tamarindo

    Round Indicators
    champion51 Campbell River, B.C.. 02/23/2020

    “very clean property”

    We stayed here for the first 3 weeks of February.. We were a little put off by all the negative reviews but found our trip enjoyable. First of all,, the good stuff . Our room was exactly as requested, 2 beds and a balcony. We were also put in the 9000 block which was right by the buffet restaurant. The food was fresh and great, even after 3 weeks! The property was very manicured and the pool very clean. The not so good stuff is as follows... 3 times we went to the a la carte and 3 times they failed. The first night we were brought the appy, the main and the dessert all at once and then we never saw the waitress again. The second attempt served us cold steaks and a frozen creme brulee. The third time once again there was bad service. Each of these times the restaurant had only 2 tables being used. I would not return to this resort as there was no wildlife. 4 monkeys and 2 iguanas and minimal birds. Also be aware of MANY preschoolers. They were generally misbehaved with their water pistols and if you tried to read or relax it was impossible. just so you know.....

    Gerente GrandTour30419938304 - Occidental Tamarindo, bu yorumu yanıtladı
     We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Tamarindo Hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Regards Martin Guerrero Gerente General Occidental Tamarindo.

    Round Indicators
    gerry k 02/23/2020 Aile

    “Don't waste your $$$$”

    This facility has a good location, and that is the only good thing about this place. Check in was slow and un organized. The facility is dated and not very clean. The food is not very good and service is horrible. The put a wrist band on you and let you take care of yourself the rest of the time. Be smart, spend your money somewhere else and enjoy

    Gerente GrandTour30419938304 - Occidental Tamarindo, bu yorumu yanıtladı
     Thank you for the time you took out of your day to share your comments regarding your recent stay in our Hotel Regads Martin Guerrero Gerente General Occidental Tamarindo.

    Round Indicators
    ascotiagirl Alberta, Kanada. 02/18/2020 Aile

    “Family Vacation to remember”

    My family spent the last week at this hotel and had an incredible time. This was the first big trip together for the whole extended family (parents, siblings and partners) and we wanted a trip that would have something for everyone. We all had a blast and a big part of that was the staff at the Occidental Tamarindo. Everyone at the hotel was very friendly. From the Entertainment staff to the servers to the grounds crew, everyone had a smile and a hola for us. I have Celiac disease and took my GF Spanish card to my first couple meals at the buffet. Alberto and the chef Maria were absolutely wonderful. They made sure I had a specially prepared meal that was safe to eat (GF pancakes, pasta, chicken/beef/fish with roasted veggies, eggs, omelets). This made my vacation so much more relaxing as I didn’t spend any time worrying about whether or not I’d get sick. There were a few meals where I forgot the card and they weren’t around. The staff were still able to communicate what was safe to eat in the buffet and if the made to order station was safe. Being able to safely eat the food without cross-contamination is a big deal at an all inclusive is a big deal. We also had great luck at the International restaurant. The tapanyaki restaurant was accommodating but the flavour wasn’t quite there as they didn’t have any GF soy sauce. The only GF dessert was fruit which was delicious but pretty much the same as at the buffet and snack bar. The beach was gorgeous. Not always great for swimming as the waves can be large and there can be a strong rip tide, especially near the estuary. We all enjoyed walking on the beach to Tamarindo or along the national park when the tide was out.

    Gerente GrandTour30419938304 - Occidental Tamarindo, bu yorumu yanıtladı
     We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Tamarindo was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards Martin Guerrero General Manager Occidental Tamarindo

    Round Indicators
    sharon62361 Honey Grove, Teksas. 02/17/2020

    “Don’t Recommend!!!”

    Rude customer service, the rooms in the 5000 building need to be updated ASAP. They were smelly (musty)!! Food was bland! Bed sheets were scratchy! Don’t stay there. Drunks in the pool yelling all night.

    Gerente GrandTour30419938304 - Occidental Tamarindo, bu yorumu yanıtladı
     Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Regards, Martin Guerrero General Manager Occidental Tamarindo

    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2020

    S8786UGmichelp

    “This is my second year at this place, Will probably go again next year”


    Super clean place, Very friendly service. They will do anything to make sure you enjoy your stay. Thank very much Sayli, Daniella and Adina for you frendly service, Will strongly recommend this resort.


    Gerente GrandTour30419938304 - Occidental Tamarindo, bu yorumu yanıtladı
     First and foremost we would like to thank you for choosing our Hotel for your visit to XXX and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Regads Martin Guerrero Gerente General Occidental Tamarindo

    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2020
    • Campbell River, B.C.

    champion51

    “very clean property”


    We stayed here for the first 3 weeks of February.. We were a little put off by all the negative reviews but found our trip enjoyable. First of all,, the good stuff . Our room was exactly as requested, 2 beds and a balcony. We were also put in the 9000 block which was right by the buffet restaurant. The food was fresh and great, even after 3 weeks! The property was very manicured and the pool very clean. The not so good stuff is as follows... 3 times we went to the a la carte and 3 times they failed. The first night we were brought the appy, the main and the dessert all at once and then we never saw the waitress again. The second attempt served us cold steaks and a frozen creme brulee. The third time once again there was bad service. Each of these times the restaurant had only 2 tables being used. I would not return to this resort as there was no wildlife. 4 monkeys and 2 iguanas and minimal birds. Also be aware of MANY preschoolers. They were generally misbehaved with their water pistols and if you tried to read or relax it was impossible. just so you know.....


    Gerente GrandTour30419938304 - Occidental Tamarindo, bu yorumu yanıtladı
     We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Tamarindo Hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Regards Martin Guerrero Gerente General Occidental Tamarindo.

    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2020
    • Aile

    gerry k

    “Don't waste your $$$$”


    This facility has a good location, and that is the only good thing about this place. Check in was slow and un organized. The facility is dated and not very clean. The food is not very good and service is horrible. The put a wrist band on you and let you take care of yourself the rest of the time. Be smart, spend your money somewhere else and enjoy


    Gerente GrandTour30419938304 - Occidental Tamarindo, bu yorumu yanıtladı
     Thank you for the time you took out of your day to share your comments regarding your recent stay in our Hotel Regads Martin Guerrero Gerente General Occidental Tamarindo.

    DEĞERLENDIRME

    Round Indicators

    • şubat 18 2020
    • Alberta, Kanada
    • Aile

    ascotiagirl

    “Family Vacation to remember”


    My family spent the last week at this hotel and had an incredible time. This was the first big trip together for the whole extended family (parents, siblings and partners) and we wanted a trip that would have something for everyone. We all had a blast and a big part of that was the staff at the Occidental Tamarindo. Everyone at the hotel was very friendly. From the Entertainment staff to the servers to the grounds crew, everyone had a smile and a hola for us. I have Celiac disease and took my GF Spanish card to my first couple meals at the buffet. Alberto and the chef Maria were absolutely wonderful. They made sure I had a specially prepared meal that was safe to eat (GF pancakes, pasta, chicken/beef/fish with roasted veggies, eggs, omelets). This made my vacation so much more relaxing as I didn’t spend any time worrying about whether or not I’d get sick. There were a few meals where I forgot the card and they weren’t around. The staff were still able to communicate what was safe to eat in the buffet and if the made to order station was safe. Being able to safely eat the food without cross-contamination is a big deal at an all inclusive is a big deal. We also had great luck at the International restaurant. The tapanyaki restaurant was accommodating but the flavour wasn’t quite there as they didn’t have any GF soy sauce. The only GF dessert was fruit which was delicious but pretty much the same as at the buffet and snack bar. The beach was gorgeous. Not always great for swimming as the waves can be large and there can be a strong rip tide, especially near the estuary. We all enjoyed walking on the beach to Tamarindo or along the national park when the tide was out.


    Gerente GrandTour30419938304 - Occidental Tamarindo, bu yorumu yanıtladı
    We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Tamarindo was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards Martin Guerrero General Manager Occidental Tamarindo

    DEĞERLENDIRME

    Round Indicators

    • şubat 17 2020
    • Honey Grove, Teksas

    sharon62361

    “Don’t Recommend!!!”


    Rude customer service, the rooms in the 5000 building need to be updated ASAP. They were smelly (musty)!! Food was bland! Bed sheets were scratchy! Don’t stay there. Drunks in the pool yelling all night.


    Gerente GrandTour30419938304 - Occidental Tamarindo, bu yorumu yanıtladı
    Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Regards, Martin Guerrero General Manager Occidental Tamarindo

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