Barceló Hotel Gastronomy Arenas Blancas
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Occidental Arenas Blancas

Calle 64 y final   Varadero, Matanzas ,   Cuba  


Places of Interest

28 km Varadero Havalimanı

4 km Varadero Golf Sahası

1 km Varadero

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

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Occidental Arenas Blancas

3.5/5 Round Indicators
| 7529 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

22% Complete

1664

Çok iyi

34% Complete

2609

Normal

19% Complete

1486

Kötü

12% Complete

944

Çok kötü

10% Complete

826

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    jassen2017 Toronto, Kanada. 06/19/2018 Yalnız seyahat

    “Beautiful beach, tired old hotel in need of repairs, above average staff services.”

    This was my second time at the Solymar. I travelled alone. The first was about fifteen years ago. First off this hotel is now old and in need of repairs. I like the Solymar because of its location to the town and the excellent beach. My room (superior room in the main building) had a few issues including faucet leak, faulty thermostat. But I must say the assistant manager, Jesus Perez, was very prompt in ensuring that the issues were immediately corrected and they were. Doniesta, the room cleaning maid was wonderful and ensured my room was clean. For the most part, the hotel staff were friendly but you have to be insistent if you have any issues. The food was average. It had everything I wanted though some food items were not warm. They have to do something about the flies. And yes, you should tip the staff for satisfactory service. You do it in Canada and you should do it wherever you travel. But its the beach in this section of Varadero that is worth coming back to. It is beautiful and just as nice as Cayo Guillermo which I visited last year. So, I must say my second visit to this hotel was overall good and I would recommend it. The customer service overall was good and that of its manager Hiram was excellent. The hotel is old but so are many of the hotels on the peninsula. Be prepared for some building issues. The food needs to be improved. I was happy with my stay at this hotel. Jameson/Toronto Canada
    Round Indicators
    Obronio Toronto. 06/14/2018 Arkadaş kaçamakları

    “Lot of good staff but not perfect :)”

    I enjoyed my stay due to several reasons. The place is better than the next door hotel. The buffet is great if you go there at opening. I uploaded photos one hour after opening... it is pathetic... It is great that they give access to Havana Club and that includes free drinks there also. The night entertainment is great, the dancers are exceptionally talented and committed. (Still in the theatre room the water is permanently leaking from the ceiling in 3 places... it is crazy... On the beach there is no bar - really not OK... Otherwise it is a nice place and some staff are nice too. I will return. Thanks.

    Gerente BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
     Hello Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Solymar.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. J Marques General Manager

    Round Indicators
    Bonnie K Toronto, Kanada. 06/13/2018 Aile

    “Tired hotel that lacks attention ...”

    Let me first say I’ve been to Varadero before so this review does not apply to Varadero or Cuba as a whole. The positives: beach and ocean is gorgeous! A “few” staff were great (read the not so great for more). Best food so far is Cuba! The NOT so positives: the hotel is run down, smells like urine in spots, public area washrooms were deplorable, mould on reception ceiling and it was visibly leaking! Our first room had a leaky ceiling with a huge puddle on floor...went to reception to move rooms and got the “eye roll” from reception staff (not warm or friendly). Moved rooms to one that was ok but we had hundreds of bugs (sand ants) everywhere (yes in our beds as well)! We came home with bites all over us. We had to call 4-5 times for a blanket (didn’t want our son sleeping on it after seeing hundreds of bugs on it. You have to call repeatedly to get any kind of service!!! Lastly... this is advertised as a family resort. Beware!!! This is a party place!!! Excessive drinking and ppl throwing up and passing out in pool area ... one person had a blow up s** doll in the pool. Not cool at all since we had our 12 yr old son with us.

    Gerente BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
     Hello Bonnie k Although we sincerely regret reading that your stay at our Barceló Solymar fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. J Marques General Manager

    Round Indicators
    İren K 02/01/2018 Arkadaş kaçamakları

    “Varadero”

    Hotel konum olarak cok guzel calisanlar yardim sever ve ilgililer hotelin twk kusuru koridorlarin biraz bakmsiz olmasi odalar gayet genis ve ferah yenilenmis guzel yataklar fena sayilmaz yemekler ortanin biraz ustu ama dha guzel olabilir..

    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
     Öncelikle Barceló Solymar'a göstermiş olduğunuz ilgiye çok teşekkür ederiz. Nazik yorumunuz için ayrıca çok teşekkür ederiz. Değerli yorumlarınız Barceló misafirperverliğini ve kalitesini daha ileriye taşımada bizler için çok önem teşkil etmektedir. Siz ve değerli misfirlerinizi tekrar Barceló Solymar - Occidental Arenas Blancas - Allegro Palma Real Resort'da görmekten memnuniyet duyacağımızı bildirmek isteriz Juan Marqués General Manager

    Round Indicators
    Sait T Bursa, Türkiye. 11/27/2015 Arkadaş kaçamakları

    “Çok güzel bir plaj...”

    2 gece konakladığımız beyaz kumları ve plajından çok mutlu kaldığımız bir otel oldu. Restoranları geniş seçeneğe sahip ve yemekler lezzetli. Odalar da çok konforlu değil fakat rahat ve temiz. Barlarında sunulan çeşitler pek fazla değil.

    DEĞERLENDIRME

    Round Indicators

    • haziran 19 2018
    • Toronto, Kanada
    • Yalnız seyahat

    jassen2017

    “Beautiful beach, tired old hotel in need of repairs, above average staff services.”


    This was my second time at the Solymar. I travelled alone. The first was about fifteen years ago. First off this hotel is now old and in need of repairs. I like the Solymar because of its location to the town and the excellent beach. My room (superior room in the main building) had a few issues including faucet leak, faulty thermostat. But I must say the assistant manager, Jesus Perez, was very prompt in ensuring that the issues were immediately corrected and they were. Doniesta, the room cleaning maid was wonderful and ensured my room was clean. For the most part, the hotel staff were friendly but you have to be insistent if you have any issues. The food was average. It had everything I wanted though some food items were not warm. They have to do something about the flies. And yes, you should tip the staff for satisfactory service. You do it in Canada and you should do it wherever you travel. But its the beach in this section of Varadero that is worth coming back to. It is beautiful and just as nice as Cayo Guillermo which I visited last year. So, I must say my second visit to this hotel was overall good and I would recommend it. The customer service overall was good and that of its manager Hiram was excellent. The hotel is old but so are many of the hotels on the peninsula. Be prepared for some building issues. The food needs to be improved. I was happy with my stay at this hotel. Jameson/Toronto Canada


    DEĞERLENDIRME

    Round Indicators

    • haziran 14 2018
    • Toronto
    • Arkadaş kaçamakları

    Obronio

    “Lot of good staff but not perfect :)”


    I enjoyed my stay due to several reasons. The place is better than the next door hotel. The buffet is great if you go there at opening. I uploaded photos one hour after opening... it is pathetic... It is great that they give access to Havana Club and that includes free drinks there also. The night entertainment is great, the dancers are exceptionally talented and committed. (Still in the theatre room the water is permanently leaking from the ceiling in 3 places... it is crazy... On the beach there is no bar - really not OK... Otherwise it is a nice place and some staff are nice too. I will return. Thanks.


    Gerente BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
    Hello Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Solymar.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. J Marques General Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 13 2018
    • Toronto, Kanada
    • Aile

    Bonnie K

    “Tired hotel that lacks attention ...”


    Let me first say I’ve been to Varadero before so this review does not apply to Varadero or Cuba as a whole. The positives: beach and ocean is gorgeous! A “few” staff were great (read the not so great for more). Best food so far is Cuba! The NOT so positives: the hotel is run down, smells like urine in spots, public area washrooms were deplorable, mould on reception ceiling and it was visibly leaking! Our first room had a leaky ceiling with a huge puddle on floor...went to reception to move rooms and got the “eye roll” from reception staff (not warm or friendly). Moved rooms to one that was ok but we had hundreds of bugs (sand ants) everywhere (yes in our beds as well)! We came home with bites all over us. We had to call 4-5 times for a blanket (didn’t want our son sleeping on it after seeing hundreds of bugs on it. You have to call repeatedly to get any kind of service!!! Lastly... this is advertised as a family resort. Beware!!! This is a party place!!! Excessive drinking and ppl throwing up and passing out in pool area ... one person had a blow up s** doll in the pool. Not cool at all since we had our 12 yr old son with us.


    Gerente BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
    Hello Bonnie k Although we sincerely regret reading that your stay at our Barceló Solymar fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. J Marques General Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 1 2018
    • Arkadaş kaçamakları

    İren K

    “Varadero”


    Hotel konum olarak cok guzel calisanlar yardim sever ve ilgililer hotelin twk kusuru koridorlarin biraz bakmsiz olmasi odalar gayet genis ve ferah yenilenmis guzel yataklar fena sayilmaz yemekler ortanin biraz ustu ama dha guzel olabilir..


    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
    Öncelikle Barceló Solymar'a göstermiş olduğunuz ilgiye çok teşekkür ederiz. Nazik yorumunuz için ayrıca çok teşekkür ederiz. Değerli yorumlarınız Barceló misafirperverliğini ve kalitesini daha ileriye taşımada bizler için çok önem teşkil etmektedir. Siz ve değerli misfirlerinizi tekrar Barceló Solymar - Occidental Arenas Blancas - Allegro Palma Real Resort'da görmekten memnuniyet duyacağımızı bildirmek isteriz Juan Marqués General Manager

    DEĞERLENDIRME

    Round Indicators

    • kasım 27 2015
    • Bursa, Türkiye
    • Arkadaş kaçamakları

    Sait T

    “Çok güzel bir plaj...”


    2 gece konakladığımız beyaz kumları ve plajından çok mutlu kaldığımız bir otel oldu. Restoranları geniş seçeneğe sahip ve yemekler lezzetli. Odalar da çok konforlu değil fakat rahat ve temiz. Barlarında sunulan çeşitler pek fazla değil.


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