Habitación del hotel Occidental Nuevo Vallarta Resort
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Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico 63732 , Nuevo Vallarta   Nayarit  


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11,5 km Licenciado Gustavo Díaz Ordaz Uluslararası Havalimanı

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Royal Level at Occidental Nuevo Vallarta

4.5/5 Round Indicators
| 4587 Görüşler

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    h3216xajoannep 02/23/2019

    “family vacation”

    I traveled with my husband and 2 boys 20 and 24 years old. It was their reading week. This place is perfect for low key get away. If you like to party this might not be your place. There were mix of families with young children, couples and elderly people. The resort is small enough that you can walk anywhere very quickly. No need to take shuttle buses to go to different restaurants. There were only 3 restaurants and more if you are Royal club member. We thought that the Italian restaurant had the best food. The Tokyo restaurant was ok. Mexican restaurant was ok as well as it was pretty same as the buffet food except the churros- they were great! The people were friendly and services were prompt. The rooms and the resort were kept quite clean. Didn't spot any bugs. The best part was the beach. The water is not crystal clear because of the dark sand but it was beautiful and sandy and goes on for miles. You can take walks and just enjoy the coastline. The only downside is no free internet. We bought intern package which was quite expansive. Will definitely recommend this place though
    Round Indicators
    Susano Z Minneapolis, United States. 02/23/2019 Çift

    “Yearly winter trip”

    my wife and i always have a great time thank you to all the employees for making our vacation so wonderful that we will be back once again. especially to all the guys in the royal club and chefs did a great job with the service and food
    Round Indicators
    ShirleynBob Winnipeg, Kanada. 02/22/2019 Çift

    “Loved our time here!”

    We stayed in a deluxe oceanview room with a king bed. The room and view were perfect. The buffet food was very good. We enjoyed the variety. We never tried an al la carte as they were all booked when we arrived unless we wanted a 10pm dinner time. This is my only small complaint but it didn't ruin our holiday in any way. All the staff were so friendly! A stand out for us was Julio the pool bar waiter. He smiled always, made us laugh and always remembered our drinks. You would barely finish a drink and another was there. Definitely our favorite person. We tried the Pirate Ship excursion which was so much fun and spent time at the Malecon. I would highly recommend this resort.

    Gerente PachecoR - Occidental Nuevo Vallarta, bu yorumu yanıtladı
     Dear Guest, Firstly we would like to thank you for choosing our Occidental Nuevo Vallarta hotel for your holidays and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. Thank you for pointing out the aspects that were to your liking as the quality and variety of our cuisine, the comfort of our rooms and the friendliness of our Staff. Again, we thank you for this wonderful review and for your kind recommendation to the travel community of TripAdvisor; it would honor us immensely to have the privilege to host you again at this your home Occidental Nuevo Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    Round Indicators
    Lauren E Toronto, Kanada. 02/22/2019 Çift

    “Wonderful, Relaxing Stay at a Beautiful Intimate Resort, With a Few Hiccups.”

    Just returned home from a 7 day stay at the Occidental Nuevo Vallarta and we had a great time! The stay was almost perfect but there were a few hiccups and areas of concern that held us back from giving it a full 5 stars. Room: Unfortunately, despite requesting a king bed for our stay they only had a double bed room available at the time we checked in. However, they suggested that they would be able to push the two beds together and put a foam mattress over it so we couldn't feel the gap as a fix and we could go back another day to see if we could switch rooms. The bed ended up being hilariously large, but we appreciated the effort to make us comfortable. The room ended up being on the 3rd floor and was in a great location so we opted not to go through the effort of switching rooms but appreciate that they were willing to try and accommodate our requests. The room was a decent size and clean. We really appreciated the water stocked every day as well as the little box of Mexican candies we received on our first night. Service: Everyone was very nice and the service was generally very good. Fernando and Luis especially looked after us on the beach with a fresh drink and Carlos as the Lobby bar always made a fantastic drink and he even remembered our names! We didn't go with the Royal Level package and while we can't comment on what that service was we certainly didn't feel like we missed out as there was definitely pool and beach side service for non Royal Level members. The one thing that was very disappointing was that that my (now) fiancé had planned to propose to me at the sushi restaurant and had gone in a few times during the week to secretly coordinate with the staff to see if they could help him recreate our first date on the night we had reserved. He said he had everything arranged and tipped the staff for their efforts, but on the night we arrived none of the staff he had talked to where there! Needless to say he was disappointed and felt a little cheated! Food: The Buffet food was OK, about as standard as you would get at most resorts. Breakfast was always good, I liked that you always sort of knew what you were going to get. We did really like the Mexican Restaurant which doubles as a snack bar during the day. We were disappointed in the Italian restaurant, maybe we just ordered the wrong thing! Despite the hiccup mentioned before the Sushi Restaurant was pretty good but the Tepanyaki night was the real star. Beach/Pool: To be honest we didn’t stray far from the beach during the holiday as we were trying to beat out a cold Canadian winter and relax and rewind. I think we had the nicest stretch of the beach! They had rows of palm trees so it was always easy to find shade, and it was never crowded, always really easy to get a couple of loungers. There were some vendors on the beach, but they were never pushy, and it was fun to do a little shopping with a drink in your hand! General: Overall we had a really great trip! We would be back as long as the price is right!
    Round Indicators
    Noah O 02/22/2019 Aile

    “2nd Time Here and it Keeps Getting Better”

    I had such an incredible stay here. I’ve been here with my family before and it was good, but this time around it was even better. The food was great, lots of options between the restaurants. The bartenders and servers provided exceptional service. Fernando is especially great, he is a high class talent. The shows in the evening are good, some are excellent (Michael Jackson and Circus) and others are lackluster (Tropical). The activities are great, this is probably my favourite place to get a beach volleyball game started. The entertainment staff are outstanding. Within an hour of being here Alberto came and struck up a conversation with me. Throughout the week we continued to have great times doing activities or going to the clubs. Juan is great at what he does, he had me dancing poolside with the team on a Sunday afternoon and I hate dancing. He is very charismatic and has a great sense of humour. Humberto and Dani are exceptional. Hanging out with them made my trip so worth while. Carla and Gabby were lovely and very funny. Finally, Chelly was my absolute favourite on the entertainment staff. She was sassy and full of energy. Great to talk to, 10/10. The entire entertainment staff get an A+ grade from me.

    Gerente PachecoR - Occidental Nuevo Vallarta, bu yorumu yanıtladı
     Dear Noah, Firstly we would like to thank you for choosing our Occidental Nuevo Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs on every visit. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read; it would honor us immensely to have the privilege to host you again at this your home far away from home Occidental Nuevo Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2019

    h3216xajoannep

    “family vacation”


    I traveled with my husband and 2 boys 20 and 24 years old. It was their reading week. This place is perfect for low key get away. If you like to party this might not be your place. There were mix of families with young children, couples and elderly people. The resort is small enough that you can walk anywhere very quickly. No need to take shuttle buses to go to different restaurants. There were only 3 restaurants and more if you are Royal club member. We thought that the Italian restaurant had the best food. The Tokyo restaurant was ok. Mexican restaurant was ok as well as it was pretty same as the buffet food except the churros- they were great! The people were friendly and services were prompt. The rooms and the resort were kept quite clean. Didn't spot any bugs. The best part was the beach. The water is not crystal clear because of the dark sand but it was beautiful and sandy and goes on for miles. You can take walks and just enjoy the coastline. The only downside is no free internet. We bought intern package which was quite expansive. Will definitely recommend this place though


    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2019
    • Minneapolis, United States
    • Çift

    Susano Z

    “Yearly winter trip”


    my wife and i always have a great time thank you to all the employees for making our vacation so wonderful that we will be back once again. especially to all the guys in the royal club and chefs did a great job with the service and food


    DEĞERLENDIRME

    Round Indicators

    • şubat 22 2019
    • Winnipeg, Kanada
    • Çift

    ShirleynBob

    “Loved our time here!”


    We stayed in a deluxe oceanview room with a king bed. The room and view were perfect. The buffet food was very good. We enjoyed the variety. We never tried an al la carte as they were all booked when we arrived unless we wanted a 10pm dinner time. This is my only small complaint but it didn't ruin our holiday in any way. All the staff were so friendly! A stand out for us was Julio the pool bar waiter. He smiled always, made us laugh and always remembered our drinks. You would barely finish a drink and another was there. Definitely our favorite person. We tried the Pirate Ship excursion which was so much fun and spent time at the Malecon. I would highly recommend this resort.


    Gerente PachecoR - Occidental Nuevo Vallarta, bu yorumu yanıtladı
    Dear Guest, Firstly we would like to thank you for choosing our Occidental Nuevo Vallarta hotel for your holidays and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. Thank you for pointing out the aspects that were to your liking as the quality and variety of our cuisine, the comfort of our rooms and the friendliness of our Staff. Again, we thank you for this wonderful review and for your kind recommendation to the travel community of TripAdvisor; it would honor us immensely to have the privilege to host you again at this your home Occidental Nuevo Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    DEĞERLENDIRME

    Round Indicators

    • şubat 22 2019
    • Toronto, Kanada
    • Çift

    Lauren E

    “Wonderful, Relaxing Stay at a Beautiful Intimate Resort, With a Few Hiccups.”


    Just returned home from a 7 day stay at the Occidental Nuevo Vallarta and we had a great time! The stay was almost perfect but there were a few hiccups and areas of concern that held us back from giving it a full 5 stars. Room: Unfortunately, despite requesting a king bed for our stay they only had a double bed room available at the time we checked in. However, they suggested that they would be able to push the two beds together and put a foam mattress over it so we couldn't feel the gap as a fix and we could go back another day to see if we could switch rooms. The bed ended up being hilariously large, but we appreciated the effort to make us comfortable. The room ended up being on the 3rd floor and was in a great location so we opted not to go through the effort of switching rooms but appreciate that they were willing to try and accommodate our requests. The room was a decent size and clean. We really appreciated the water stocked every day as well as the little box of Mexican candies we received on our first night. Service: Everyone was very nice and the service was generally very good. Fernando and Luis especially looked after us on the beach with a fresh drink and Carlos as the Lobby bar always made a fantastic drink and he even remembered our names! We didn't go with the Royal Level package and while we can't comment on what that service was we certainly didn't feel like we missed out as there was definitely pool and beach side service for non Royal Level members. The one thing that was very disappointing was that that my (now) fiancé had planned to propose to me at the sushi restaurant and had gone in a few times during the week to secretly coordinate with the staff to see if they could help him recreate our first date on the night we had reserved. He said he had everything arranged and tipped the staff for their efforts, but on the night we arrived none of the staff he had talked to where there! Needless to say he was disappointed and felt a little cheated! Food: The Buffet food was OK, about as standard as you would get at most resorts. Breakfast was always good, I liked that you always sort of knew what you were going to get. We did really like the Mexican Restaurant which doubles as a snack bar during the day. We were disappointed in the Italian restaurant, maybe we just ordered the wrong thing! Despite the hiccup mentioned before the Sushi Restaurant was pretty good but the Tepanyaki night was the real star. Beach/Pool: To be honest we didn’t stray far from the beach during the holiday as we were trying to beat out a cold Canadian winter and relax and rewind. I think we had the nicest stretch of the beach! They had rows of palm trees so it was always easy to find shade, and it was never crowded, always really easy to get a couple of loungers. There were some vendors on the beach, but they were never pushy, and it was fun to do a little shopping with a drink in your hand! General: Overall we had a really great trip! We would be back as long as the price is right!


    DEĞERLENDIRME

    Round Indicators

    • şubat 22 2019
    • Aile

    Noah O

    “2nd Time Here and it Keeps Getting Better”


    I had such an incredible stay here. I’ve been here with my family before and it was good, but this time around it was even better. The food was great, lots of options between the restaurants. The bartenders and servers provided exceptional service. Fernando is especially great, he is a high class talent. The shows in the evening are good, some are excellent (Michael Jackson and Circus) and others are lackluster (Tropical). The activities are great, this is probably my favourite place to get a beach volleyball game started. The entertainment staff are outstanding. Within an hour of being here Alberto came and struck up a conversation with me. Throughout the week we continued to have great times doing activities or going to the clubs. Juan is great at what he does, he had me dancing poolside with the team on a Sunday afternoon and I hate dancing. He is very charismatic and has a great sense of humour. Humberto and Dani are exceptional. Hanging out with them made my trip so worth while. Carla and Gabby were lovely and very funny. Finally, Chelly was my absolute favourite on the entertainment staff. She was sassy and full of energy. Great to talk to, 10/10. The entire entertainment staff get an A+ grade from me.


    Gerente PachecoR - Occidental Nuevo Vallarta, bu yorumu yanıtladı
    Dear Noah, Firstly we would like to thank you for choosing our Occidental Nuevo Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs on every visit. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read; it would honor us immensely to have the privilege to host you again at this your home far away from home Occidental Nuevo Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

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