Barceló Hotel Pool  Costa Cancún

Occidental Costa Cancún

Texto: 28454 Cancún Plajının hemen kıyısında yer alan otel, misafirlerine Akdeniz tipi geniş odalarla hizmet vermektedir. Boulevard Kukulcan, Km. 4,5 | 77500 Cancún, Quintana Roo
+52 998 8497100 +52 998 885 0615
Occidental Costa Cancún Texto: 28454 4 out of 5 based on 4873 ratings. 4873 user reviews.
Occidental Costa Cancún reviewed by Jaimee C on . High on life First time to Mexico and it was so worth the money! Loved every minute of it especially the staff and their hospitality, Mauricio was so welcoming and fun! Love occidental costa! Food can improve... Rating: 5
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Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo  


Places of Interest

28 km Cancún Int'l

3 km Pok-Ta-Pok Golf Sahası (by Robert Trent Jones Jr.)

1 km Linda Plajı

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Costa Cancún

4.0/5 Round Indicators
| 4977 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

43% Complete

2180

Çok iyi

30% Complete

1496

Normal

13% Complete

695

Kötü

6% Complete

329

Çok kötü

5% Complete

282

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Milos M 05/28/2017 Çiftler

    “Very good value for money”

    We have spent 10 days here, and we are very satisfied with the service. The staff is very polite and helpful, either in the restaurants or behind the bar. Entertainment staff too, especially Lorena and others. The food was excellent, room was clean and room bar restocked every day. Thanks for a nice holidays guys we will recommend you to our friends for sure.
    Round Indicators
    Rhimu Houston, Teksas. 05/28/2017

    “Could be 5 Star with a few changes”

    All in all, it was a nice resort. Here are the Pro vs Cons: Cons: Drinks were weak-sauce. I actually witnessed several bartenders mix drinks without alcohol. The bartenders seemed to not want to help like the other staff members did. I often waited a very long time before they even acknowledged I was there, and helped other people that came latter. They did not have waiters bring out the drinks and food to the beach area like many competitors do. I know it sounds like a small thing, but when your chilxin, you just want to stay put, not have to get up and get food and drink. They should at least have 2 x's a day, say at 11 and at 2, where the bartenders were known to come around and ask if you wanted a drink and or food. Pro's: Awesome Staff. Minus the bar staff, every single staff member wanted to help and ensure a good vaca Pretty quiet beach in the AM, it is a super small beach, but it is rather private, so this was awesome. The (In evening the pirate boats docked next to us are super loud) The Restaurant's are all fantastic,you do need to get reservations, but I was surprised at how each of the 3 had unique drinks and food and all 3 were very good. The buffet was also nice. I recommend sitting outside so that you can look at the ocean :) The staff are sweet (other than the staff there for the photo shoot) It's very clean It's near the end of the strip so you don't have as many people trying to sell you stuff. The beach has a ton of palm trees to sit and relax at, and it made it feel more breezy than some of the beds etc...
    Round Indicators
    meggiehertford england. 05/28/2017 Çiftler

    “Awful”

    The only positive thing I can say is that we luckily only had to stay here for one night! I imagine this is suited for spring break vacations, but would not recommend to anyone else. Extremely noisy in the rooms, the staff were so unhelpful. In particular Ana Cruz who is quite frankly the rudest person we have ever had to deal with. Avoid if you can.
    Round Indicators
    kaylab379 Narre Warren, Avustralya. 05/27/2017 Yalnız seyahat

    “Amazing!”

    Beautiful hotel for a decent price, was gobsmacked when they said 'all inclusive' loved the unlimited food and alcohol! Service was great, and even the entertainment at night was great! Beautiful room facilities, great stay and great location!
    Round Indicators
    ainsleytan Surrey, Kanada. 05/27/2017 Çiftler

    “beautiful place, amazing service, excellent food!”

    My boyfriend and I stayed at The Occidental Costa Cancun for 10 days and just returned on thursday. Our expectations were greatly exceeded with this visit. The location is gorgeous, with a nice big pool, and clear, warm ocean water. If you were in the pool or laying on the chairs there was constantly drink servers circulating making sure you always had a yummy drink with you. We were welcomed so warmly by all of the staff whether they were front desk, servers, housekeeping, maintenance, etc. Everyone truly made us feel at home. I checked out trip advisor before going and was worried that the food would be mediocre but I can tell you it was the complete opposite. The buffet had endless options which were high quality and delicious and each of the restaurants were amazing. We ended up visiting each of the restaurants 2-3 times each as we were blown away. The people at this resort work very hard everyday. Breakfast, lunch, and dinner and DO deserve your tips. There was Alfredo and Pepe in the buffet who provided excellent service and always spoiled us with surprise, specially made drinks. They tried to get to know us and form a connection which we really appreciated. We were always greeted with a huge smile on their faces. There was Daniel in the smaller buffet who also provided us with excellent service. He was always checking up on us to make sure we were happy and our waters were full. Augusto Guzman, greeted us at the front of the restaurant many nights with the biggest smile always wondering how we were. He would take us to a seat with a beautiful view and made sure we were happy with the service provided. On our last night there we went to the mexican restaurant (it was our second time) and had an absolutely amazing experience. We were served by Erik Perez. He was super friendly and funny and gave us the margarita welcome drink and let us settle in. We placed our order and the amazing food kept coming and Erik was always there to make sure we were happy. He brought us his favourite drink which we loved. At the end of the meal he brought us a surprise dessert that said "hope you had a great trip!" as he knew it was our last night. He brought us a tequila shot and took pictures for us and made our last night truly memorable. He was kind and funny and provided excellent service. All these people I have mentioned are just a small percentage of all the amazing staff who work there. I wish I could remember more names. This resort is amazing in all ways and no one should be discouraged to visit here despite some mediocre reviews (every place has some of those). Thank you Occidental for the great stay and thank you to all the staff who made us feel so at home. Definitely didn't want to leave.

    DEĞERLENDIRME

    Round Indicators

    • mayıs 28 2017
    • Çiftler

    Milos M

    “Very good value for money”


    We have spent 10 days here, and we are very satisfied with the service. The staff is very polite and helpful, either in the restaurants or behind the bar. Entertainment staff too, especially Lorena and others. The food was excellent, room was clean and room bar restocked every day. Thanks for a nice holidays guys we will recommend you to our friends for sure.


    DEĞERLENDIRME

    Round Indicators

    • mayıs 28 2017
    • Houston, Teksas

    Rhimu

    “Could be 5 Star with a few changes”


    All in all, it was a nice resort. Here are the Pro vs Cons: Cons: Drinks were weak-sauce. I actually witnessed several bartenders mix drinks without alcohol. The bartenders seemed to not want to help like the other staff members did. I often waited a very long time before they even acknowledged I was there, and helped other people that came latter. They did not have waiters bring out the drinks and food to the beach area like many competitors do. I know it sounds like a small thing, but when your chilxin, you just want to stay put, not have to get up and get food and drink. They should at least have 2 x's a day, say at 11 and at 2, where the bartenders were known to come around and ask if you wanted a drink and or food. Pro's: Awesome Staff. Minus the bar staff, every single staff member wanted to help and ensure a good vaca Pretty quiet beach in the AM, it is a super small beach, but it is rather private, so this was awesome. The (In evening the pirate boats docked next to us are super loud) The Restaurant's are all fantastic,you do need to get reservations, but I was surprised at how each of the 3 had unique drinks and food and all 3 were very good. The buffet was also nice. I recommend sitting outside so that you can look at the ocean :) The staff are sweet (other than the staff there for the photo shoot) It's very clean It's near the end of the strip so you don't have as many people trying to sell you stuff. The beach has a ton of palm trees to sit and relax at, and it made it feel more breezy than some of the beds etc...


    DEĞERLENDIRME

    Round Indicators

    • mayıs 28 2017
    • england
    • Çiftler

    meggiehertford

    “Awful”


    The only positive thing I can say is that we luckily only had to stay here for one night! I imagine this is suited for spring break vacations, but would not recommend to anyone else. Extremely noisy in the rooms, the staff were so unhelpful. In particular Ana Cruz who is quite frankly the rudest person we have ever had to deal with. Avoid if you can.


    DEĞERLENDIRME

    Round Indicators

    • mayıs 27 2017
    • Narre Warren, Avustralya
    • Yalnız seyahat

    kaylab379

    “Amazing!”


    Beautiful hotel for a decent price, was gobsmacked when they said 'all inclusive' loved the unlimited food and alcohol! Service was great, and even the entertainment at night was great! Beautiful room facilities, great stay and great location!


    DEĞERLENDIRME

    Round Indicators

    • mayıs 27 2017
    • Surrey, Kanada
    • Çiftler

    ainsleytan

    “beautiful place, amazing service, excellent food!”


    My boyfriend and I stayed at The Occidental Costa Cancun for 10 days and just returned on thursday. Our expectations were greatly exceeded with this visit. The location is gorgeous, with a nice big pool, and clear, warm ocean water. If you were in the pool or laying on the chairs there was constantly drink servers circulating making sure you always had a yummy drink with you. We were welcomed so warmly by all of the staff whether they were front desk, servers, housekeeping, maintenance, etc. Everyone truly made us feel at home. I checked out trip advisor before going and was worried that the food would be mediocre but I can tell you it was the complete opposite. The buffet had endless options which were high quality and delicious and each of the restaurants were amazing. We ended up visiting each of the restaurants 2-3 times each as we were blown away. The people at this resort work very hard everyday. Breakfast, lunch, and dinner and DO deserve your tips. There was Alfredo and Pepe in the buffet who provided excellent service and always spoiled us with surprise, specially made drinks. They tried to get to know us and form a connection which we really appreciated. We were always greeted with a huge smile on their faces. There was Daniel in the smaller buffet who also provided us with excellent service. He was always checking up on us to make sure we were happy and our waters were full. Augusto Guzman, greeted us at the front of the restaurant many nights with the biggest smile always wondering how we were. He would take us to a seat with a beautiful view and made sure we were happy with the service provided. On our last night there we went to the mexican restaurant (it was our second time) and had an absolutely amazing experience. We were served by Erik Perez. He was super friendly and funny and gave us the margarita welcome drink and let us settle in. We placed our order and the amazing food kept coming and Erik was always there to make sure we were happy. He brought us his favourite drink which we loved. At the end of the meal he brought us a surprise dessert that said "hope you had a great trip!" as he knew it was our last night. He brought us a tequila shot and took pictures for us and made our last night truly memorable. He was kind and funny and provided excellent service. All these people I have mentioned are just a small percentage of all the amazing staff who work there. I wish I could remember more names. This resort is amazing in all ways and no one should be discouraged to visit here despite some mediocre reviews (every place has some of those). Thank you Occidental for the great stay and thank you to all the staff who made us feel so at home. Definitely didn't want to leave.


    Gastronomía del hotel Barceló Costa Cancún

    A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style.

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