Barceló Hotel Pool  Costa Cancún

Occidental Costa Cancún

Texto: 28454 Cancún Plajının hemen kıyısında yer alan otel, misafirlerine Akdeniz tipi geniş odalarla hizmet vermektedir. Boulevard Kukulcan, Km. 4,5 | 77500 Cancún, Quintana Roo
+52 998 8497100 +52 998 885 0615
Occidental Costa Cancún Texto: 28454 4 out of 5 based on 5700 ratings. 5700 user reviews.
Occidental Costa Cancún reviewed by 1blair on . Excellent vacation at the Occidental Costa Cancun This was a wonderful vacation experience at an all-inclusive hotel. The food was great at all restaurants, with the service fantastic and very attentive staff, the room was spacious and clean every... Rating: 5
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Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo  


Places of Interest

28 km Cancún Int'l

3 km Pok-Ta-Pok Golf Sahası (by Robert Trent Jones Jr.)

1 km Linda Plajı

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Costa Cancún

4.0/5 Round Indicators
| 5696 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

44% Complete

2535

Çok iyi

29% Complete

1691

Normal

13% Complete

778

Kötü

6% Complete

375

Çok kötü

5% Complete

320

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    1blair 11/21/2017 Aile

    “Excellent vacation at the Occidental Costa Cancun”

    This was a wonderful vacation experience at an all-inclusive hotel. The food was great at all restaurants, with the service fantastic and very attentive staff, the room was spacious and clean every day, the pool was big and clean, it's right on the beach, drinks were delicious and the service was great, our view was not a full ocean view, but very nice, lots of things to do during the day and night, or sit and relax, and the spa and gym were nice. I know I'm leaving something out. It is located near one end of the hotel strip, which was nice not to be on top of the next hotel. Also, it was right next to the pirate ships for the dinner cruises coming in and out. A very good deal.

    Assistant Manager. ASISTENTEGERENCIAL - Occidental Costa Cancun, bu yorumu yanıtladı
     Dear 1blair: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemi Ramirez. Assistant Manager.

    Round Indicators
    billy333 Philadelphia, Pensilvanya. 11/20/2017 Çiftler

    “This place is crap!”

    Ugh. We got a overnite flight cancelation and we're shipped off to this hotel as we awaited the next flight. Maybe I'm too hard on these kinds of places but this is a spring-break-cheap-boozey-wonderland. The food was atrocious and the staff really we're not helpful. The rooms were blah and the grounds were a cheap imitation of a good resort. Sorry but the place blew.

    Assistant Manager. ASISTENTEGERENCIAL - Occidental Costa Cancun, bu yorumu yanıtladı
     Dear billy333: First of all, thank you very much for your comment, we appreciate your opinion about our hotel. We regret that the stress of the flight and the few days in our hotel, marked this type of experience, we strive to give the best service, our main goal is the satisfaction of our guests. We will take note of all your comments to implement the appropriate measures. We would love to welcome you back in one of our hotels to show you the quality of service that characterizes us. We hope to see you again at our hotel. Receive a warm greeting, Noemi Ramirez. Assistant Manager.

    Round Indicators
    Marie Odile B Avustralya Başkent Bölgesi, Avustralya. 11/19/2017 Yalnız seyahat

    “short stay at Occidental costa”

    nice hotel, no shopping close by and no walking from the beach to other hotels. nice night entertainment, food mediocre at the any time food restaurant, the rest is on a daily appointment so if you missed to reserve you have to go to the buffet.

    Assistant Manager ASISTENTEGERENCIAL - Occidental Costa Cancun, bu yorumu yanıtladı
     Dear Marie Odile B: We are honored that your stay at the hotel has encouraged you to share such positive comments about us. We are glad to know that we met your expectations and had an amazing holiday. We thank you deeply for taking the time to leave us these comments and for letting us know the inconveniences you had during your stay, these serve us to improve our service, since your comfort and satisfaction is very important to us. Thank you very much for your preference and for having placed your trust in us. It will be a pleasure for us to welcome you again on your next visit to Cancun. Cordially, Noemí Ramírez Assistant Manager

    Round Indicators
    Karen29Berks Morgantown. 11/18/2017 Çiftler

    “What a DUMP!”

    We got dumped in this “resort” after our flight out of Cancun was canceled. I guess they must keep the crappiest, dirtiest rooms on hold for such an occasion. I blame both the airline and the resort for this. Our room was barely big enough for the bed and 2 nightstands. The fridge was dirty. They gave us only 1 key. I knew as soon I saw the door to the room it wasn’t going to be pretty inside. There are several “sit down” restaurants, but you can’t get into them if you are a comped airline guest (we had different colored wrist bands than other customers.) The buffet selection was OK, I guess, for a place of this caliber. The wait staff in the buffet was attentive. When we returned to our room for the night, we pulled down the comforter and found the sheets had not been changed. Crusty “sex” stains (yes, they were crusty....I touched them, and then washed my hands) were all over the sheets. Had to call to have them replaced at 9 PM. Housekeeping finally showed up 45 minutes later. Trying to attach a photo of the sheets, but iPad not cooperating.

    Assistant manager. ASISTENTEGERENCIAL - Occidental Costa Cancun, bu yorumu yanıtladı
     Dear Karen29Berks: First of all, thank you very much for sharing comments about your stay at our resort. Our main objective is to provide a service that our guests feel at home, providing excellent facilities and a memorable service. We deeply regret that the cleaning service received in one of our rooms has not been adequate, your comments have been taken into account to improve since cleaning is one of our top priorities, we take the safety and hygiene of our products seriously. facilities, we carefully check the standards of the rooms for being a family hotel this is very important. We reiterate once again our most sincere apologies for the inconvenience that we cause and we hope to give us the opportunity to receive it again and change your perception of our service. Cordially, Noemi Ramirez. Assistant manager.

    Round Indicators
    Nel M 11/17/2017 Aile

    “Excellent Vacations here!!!!”

    My partner, my daughter and I decided our vacations in Cancun. Being in a budget, we went with OCCIDENTAL COSTA CANCUN since prices were right on for us. From the time we arrived for check in , we had no idea what to expect for our first time being in Mexico. Well, to our surprise, we had a GREAT TIME there. We had *All inclusive* for 6 days. The registration was smooth and fast. The double room #654 was Very clean and spacious. The food was Delicious! Our server, SR. WILLIAM, went all out for us. Very professional yet very attentive and caring. Always going out of his ways to help us in everything we needed. Excellent server and human being! The daily activities and night shows were amazing. Thanks to the team, Dany (my daughter J. says hi ,lol), Clarissa and Brandon made sure that we had a blast. Hello to all. Amazing kids.So professional and energetic at all times. Overall, I will rate The staff and Resort 100%. Will do it all over again. Thanks everyone for making our vacation to Cancun a Great experience and have great memories to share. Nelly, from Pennsylvania

    Assistant Manager. ASISTENTEGERENCIAL - Occidental Costa Cancun, bu yorumu yanıtladı
     Dear Nel M: It has been a great pleasure to stay at Occidental Costa Cancun during your recent vacation, we are very happy to know that you had a pleasant stay and we would like to thank you for sharing the details of your great experience in our hotel, through this website. Our team of collaborators is very proud of their comments and thanks each one of them who have taken them into account and we hope to have you back very soon, to have another memorable vacation time, as we are sure it has been this time. Cordially, Noemí Ramírez. Assistant Manager.

    DEĞERLENDIRME

    Round Indicators

    • kasım 21 2017
    • Aile

    1blair

    “Excellent vacation at the Occidental Costa Cancun”


    This was a wonderful vacation experience at an all-inclusive hotel. The food was great at all restaurants, with the service fantastic and very attentive staff, the room was spacious and clean every day, the pool was big and clean, it's right on the beach, drinks were delicious and the service was great, our view was not a full ocean view, but very nice, lots of things to do during the day and night, or sit and relax, and the spa and gym were nice. I know I'm leaving something out. It is located near one end of the hotel strip, which was nice not to be on top of the next hotel. Also, it was right next to the pirate ships for the dinner cruises coming in and out. A very good deal.


    Assistant Manager. ASISTENTEGERENCIAL - Occidental Costa Cancun, bu yorumu yanıtladı
    Dear 1blair: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemi Ramirez. Assistant Manager.

    DEĞERLENDIRME

    Round Indicators

    • kasım 20 2017
    • Philadelphia, Pensilvanya
    • Çiftler

    billy333

    “This place is crap!”


    Ugh. We got a overnite flight cancelation and we're shipped off to this hotel as we awaited the next flight. Maybe I'm too hard on these kinds of places but this is a spring-break-cheap-boozey-wonderland. The food was atrocious and the staff really we're not helpful. The rooms were blah and the grounds were a cheap imitation of a good resort. Sorry but the place blew.


    Assistant Manager. ASISTENTEGERENCIAL - Occidental Costa Cancun, bu yorumu yanıtladı
    Dear billy333: First of all, thank you very much for your comment, we appreciate your opinion about our hotel. We regret that the stress of the flight and the few days in our hotel, marked this type of experience, we strive to give the best service, our main goal is the satisfaction of our guests. We will take note of all your comments to implement the appropriate measures. We would love to welcome you back in one of our hotels to show you the quality of service that characterizes us. We hope to see you again at our hotel. Receive a warm greeting, Noemi Ramirez. Assistant Manager.

    DEĞERLENDIRME

    Round Indicators

    • kasım 19 2017
    • Avustralya Başkent Bölgesi, Avustralya
    • Yalnız seyahat

    Marie Odile B

    “short stay at Occidental costa”


    nice hotel, no shopping close by and no walking from the beach to other hotels. nice night entertainment, food mediocre at the any time food restaurant, the rest is on a daily appointment so if you missed to reserve you have to go to the buffet.


    Assistant Manager ASISTENTEGERENCIAL - Occidental Costa Cancun, bu yorumu yanıtladı
    Dear Marie Odile B: We are honored that your stay at the hotel has encouraged you to share such positive comments about us. We are glad to know that we met your expectations and had an amazing holiday. We thank you deeply for taking the time to leave us these comments and for letting us know the inconveniences you had during your stay, these serve us to improve our service, since your comfort and satisfaction is very important to us. Thank you very much for your preference and for having placed your trust in us. It will be a pleasure for us to welcome you again on your next visit to Cancun. Cordially, Noemí Ramírez Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • kasım 18 2017
    • Morgantown
    • Çiftler

    Karen29Berks

    “What a DUMP!”


    We got dumped in this “resort” after our flight out of Cancun was canceled. I guess they must keep the crappiest, dirtiest rooms on hold for such an occasion. I blame both the airline and the resort for this. Our room was barely big enough for the bed and 2 nightstands. The fridge was dirty. They gave us only 1 key. I knew as soon I saw the door to the room it wasn’t going to be pretty inside. There are several “sit down” restaurants, but you can’t get into them if you are a comped airline guest (we had different colored wrist bands than other customers.) The buffet selection was OK, I guess, for a place of this caliber. The wait staff in the buffet was attentive. When we returned to our room for the night, we pulled down the comforter and found the sheets had not been changed. Crusty “sex” stains (yes, they were crusty....I touched them, and then washed my hands) were all over the sheets. Had to call to have them replaced at 9 PM. Housekeeping finally showed up 45 minutes later. Trying to attach a photo of the sheets, but iPad not cooperating.


    Assistant manager. ASISTENTEGERENCIAL - Occidental Costa Cancun, bu yorumu yanıtladı
    Dear Karen29Berks: First of all, thank you very much for sharing comments about your stay at our resort. Our main objective is to provide a service that our guests feel at home, providing excellent facilities and a memorable service. We deeply regret that the cleaning service received in one of our rooms has not been adequate, your comments have been taken into account to improve since cleaning is one of our top priorities, we take the safety and hygiene of our products seriously. facilities, we carefully check the standards of the rooms for being a family hotel this is very important. We reiterate once again our most sincere apologies for the inconvenience that we cause and we hope to give us the opportunity to receive it again and change your perception of our service. Cordially, Noemi Ramirez. Assistant manager.

    DEĞERLENDIRME

    Round Indicators

    • kasım 17 2017
    • Aile

    Nel M

    “Excellent Vacations here!!!!”


    My partner, my daughter and I decided our vacations in Cancun. Being in a budget, we went with OCCIDENTAL COSTA CANCUN since prices were right on for us. From the time we arrived for check in , we had no idea what to expect for our first time being in Mexico. Well, to our surprise, we had a GREAT TIME there. We had *All inclusive* for 6 days. The registration was smooth and fast. The double room #654 was Very clean and spacious. The food was Delicious! Our server, SR. WILLIAM, went all out for us. Very professional yet very attentive and caring. Always going out of his ways to help us in everything we needed. Excellent server and human being! The daily activities and night shows were amazing. Thanks to the team, Dany (my daughter J. says hi ,lol), Clarissa and Brandon made sure that we had a blast. Hello to all. Amazing kids.So professional and energetic at all times. Overall, I will rate The staff and Resort 100%. Will do it all over again. Thanks everyone for making our vacation to Cancun a Great experience and have great memories to share. Nelly, from Pennsylvania


    Assistant Manager. ASISTENTEGERENCIAL - Occidental Costa Cancun, bu yorumu yanıtladı
    Dear Nel M: It has been a great pleasure to stay at Occidental Costa Cancun during your recent vacation, we are very happy to know that you had a pleasant stay and we would like to thank you for sharing the details of your great experience in our hotel, through this website. Our team of collaborators is very proud of their comments and thanks each one of them who have taken them into account and we hope to have you back very soon, to have another memorable vacation time, as we are sure it has been this time. Cordially, Noemí Ramírez. Assistant Manager.

    Gastronomía del hotel Barceló Costa Cancún

    A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style.

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    Tamamlayıcı ve/veya ilave hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

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    *Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    **İndirim kodunun uygulanması, otele varış anında geçerli değildir, yani yalnızca rezervasyonun gerçekleştirilmesi anında indirim geçerli olacaktır. 

    **Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda, otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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    Aradaki farkı iade ediyor ve nihai rezervasyon fiyatı üzerinden %10'luk ilave indirim uyguluyoruz. Buradan daha fazla bilgi edinebilirsiniz...