Barceló Hotel Pool  Costa Cancún

Occidental Costa Cancún

Texto: 28454 Cancún Plajının hemen kıyısında yer alan otel, misafirlerine Akdeniz tipi geniş odalarla hizmet vermektedir. Boulevard Kukulcan, Km. 4,5 | 77500 Cancún, Quintana Roo
+52 998 8497100 +52 998 885 0615
Occidental Costa Cancún Texto: 28454 4 out of 5 based on 5241 ratings. 5241 user reviews.
Occidental Costa Cancún reviewed by ashleecb2017 on . Horrible Didn't enjoy the stay hotel front desk rep was rude I kept calling to get towel changing and to get my room cleaned the food was horrible the drinks taste water down the people in general was very... Rating: 1
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Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo  


Places of Interest

28 km Cancún Int'l

3 km Pok-Ta-Pok Golf Sahası (by Robert Trent Jones Jr.)

1 km Linda Plajı

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Costa Cancún

4.0/5 Round Indicators
| 5250 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

44% Complete

2313

Çok iyi

29% Complete

1572

Normal

13% Complete

721

Kötü

6% Complete

350

Çok kötü

5% Complete

296

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Tiffany D 07/20/2017 Aile

    “our first stay when landing”

    It is a all inclusive resort which we were not aware of when booking but were happy to know when we got there since our flight was a red eye and we were exhausted. Our room was clean with a nice patio. The beach was just out front of our hotel plus the ferry that goes to isla mujeres boards right out front the hotel. Had lots of buffets to eat but as all buffets all restaurant had the same similar foods.
    Round Indicators
    CRodriguez44 Salinas, Kaliforniya. 07/20/2017 Aile

    “Great Value!”

    Pros: location, food variety, night shows, beach shade and seating, cleanliness, day activities Cons: limited beach next to Marina, not so friendly front desk or gift shop, dinner reservations require 7:00 am wake-up and long line with not very flexible hotel employees

    Assistant Manager. ASISTENTE BARCE... C - Occidental Costa Cancun, bu yorumu yanıtladı
     Dear CRodriguez44: It has been a great pleasure to receive you at Occidental Costa Cancún during your recent vacation and we would like to thank you for taking the time to share your incredible experiences at our resort. We hope that we can have you back very soon and that you can enjoy our facilities, delicious menus, swimming pools and beautiful beach. We will be waiting for you in the near future. Cordially, Noemí Ramírez. Assistant Manager.

    Round Indicators
    ashleecb2017 Detroit, Michigan. 07/20/2017 Arkadaş kaçamakları

    “Horrible”

    Didn't enjoy the stay hotel front desk rep was rude I kept calling to get towel changing and to get my room cleaned the food was horrible the drinks taste water down the people in general was very rude the pool was a small setting I would recommend the beach area they won't let you eat in the restaurants with beach clothes for the buffet maybe because my friends and I was built differently so many people was arguing with the guest because the whole hotel is a rip off and not worth the money never again!!!!!!!

    Assistant Manager. ASISTENTE BARCE... C - Occidental Costa Cancun, bu yorumu yanıtladı
     Dear ashleecb2017 First of all thank you very much for your comment, letting us know your opinion about our hotel will help us improve our services and facilities. We will take note of all your comments to implement the appropriate measures. We truly feel that your experience at our resort has not met your expectations. However, we thank you for pointing out to us those areas in which we must continue to improve. Those kinds of comments are what help us to stay ahead, presenting you with new proposals. Our main objective and our reason for being are to get the highest satisfaction from our customers. We hope to see you again at our hotel. Cordially, Noemi Ramirez. Assistant Manager.

    Round Indicators
    itsanushkaaa San Francisco, Kaliforniya. 07/20/2017 Arkadaş kaçamakları

    “The worst hotel you can stay in.”

    Do not stay in the hotel. Best advice. We simply came to this trip to have fun with my sisters and my friends. This resort was unorganized,Unprofessional, only cared about making money rather then customer satisfaction. Many incidents has happened in our trip where we got injured and needs a lawsuit. The supervisors are the worst they don't do anything at all to help.

    Assistant Manager. ASISTENTE BARCE... C - Occidental Costa Cancun, bu yorumu yanıtladı
     Dear itsanushkaaa: We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental we always strive to exceed guests expectations and your comments will help our teams reaching that goal. Thank you very much, that despite the inconvenience that had has been able to notice the service of our staff, which undoubtedly provide a highly personalized service. It is a pity that you have received poor care by our supervisors. Is of utmost importance know more details regarding this and be able to take letters on the issue, we ask more details of what happened to the following email: costacancun.asist-dir@barcelo.com, to give proper follow-upp, and to avoid again a similar attitude by any employee to future guests. We would like to give us another opportunity to serve you in your next vacation as you deserve it. Best regards, Noemi Ramirez. Assistant Manager.

    Round Indicators
    susanmariep2017 Breckenridge, Teksas. 07/20/2017 Aile

    “Great Vacation!!!”

    Loved this place! Great customer service all around. Entertainment all through the day and excellent entertainment in the evening. I've been to several places in Cancun and I would have to say this was one of the best times I've had in Cancun. If you are looking for a large beach area, they do no have but you could get in the ocean and that was enough for me

    Assistant Manager. ASISTENTE BARCE... C - Occidental Costa Cancun, bu yorumu yanıtladı
     Dear usanmariep2017: It has been a great pleasure to stay at Occidental Costa Cancún during your recent vacation, we are very happy to know that you had a pleasant stay. We would like to thank you for sharing the details of your great experience in our hotel, through this website. We hope to have you back very soon, to have another memorable vacation time, as we are sure it has been this time. Best regards, Noemí Ramírez. Assistant Manager.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 20 2017
    • Aile

    Tiffany D

    “our first stay when landing”


    It is a all inclusive resort which we were not aware of when booking but were happy to know when we got there since our flight was a red eye and we were exhausted. Our room was clean with a nice patio. The beach was just out front of our hotel plus the ferry that goes to isla mujeres boards right out front the hotel. Had lots of buffets to eat but as all buffets all restaurant had the same similar foods.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 20 2017
    • Salinas, Kaliforniya
    • Aile

    CRodriguez44

    “Great Value!”


    Pros: location, food variety, night shows, beach shade and seating, cleanliness, day activities Cons: limited beach next to Marina, not so friendly front desk or gift shop, dinner reservations require 7:00 am wake-up and long line with not very flexible hotel employees


    Assistant Manager. ASISTENTE BARCE... C - Occidental Costa Cancun, bu yorumu yanıtladı
    Dear CRodriguez44: It has been a great pleasure to receive you at Occidental Costa Cancún during your recent vacation and we would like to thank you for taking the time to share your incredible experiences at our resort. We hope that we can have you back very soon and that you can enjoy our facilities, delicious menus, swimming pools and beautiful beach. We will be waiting for you in the near future. Cordially, Noemí Ramírez. Assistant Manager.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 20 2017
    • Detroit, Michigan
    • Arkadaş kaçamakları

    ashleecb2017

    “Horrible”


    Didn't enjoy the stay hotel front desk rep was rude I kept calling to get towel changing and to get my room cleaned the food was horrible the drinks taste water down the people in general was very rude the pool was a small setting I would recommend the beach area they won't let you eat in the restaurants with beach clothes for the buffet maybe because my friends and I was built differently so many people was arguing with the guest because the whole hotel is a rip off and not worth the money never again!!!!!!!


    Assistant Manager. ASISTENTE BARCE... C - Occidental Costa Cancun, bu yorumu yanıtladı
    Dear ashleecb2017 First of all thank you very much for your comment, letting us know your opinion about our hotel will help us improve our services and facilities. We will take note of all your comments to implement the appropriate measures. We truly feel that your experience at our resort has not met your expectations. However, we thank you for pointing out to us those areas in which we must continue to improve. Those kinds of comments are what help us to stay ahead, presenting you with new proposals. Our main objective and our reason for being are to get the highest satisfaction from our customers. We hope to see you again at our hotel. Cordially, Noemi Ramirez. Assistant Manager.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 20 2017
    • San Francisco, Kaliforniya
    • Arkadaş kaçamakları

    itsanushkaaa

    “The worst hotel you can stay in.”


    Do not stay in the hotel. Best advice. We simply came to this trip to have fun with my sisters and my friends. This resort was unorganized,Unprofessional, only cared about making money rather then customer satisfaction. Many incidents has happened in our trip where we got injured and needs a lawsuit. The supervisors are the worst they don't do anything at all to help.


    Assistant Manager. ASISTENTE BARCE... C - Occidental Costa Cancun, bu yorumu yanıtladı
    Dear itsanushkaaa: We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental we always strive to exceed guests expectations and your comments will help our teams reaching that goal. Thank you very much, that despite the inconvenience that had has been able to notice the service of our staff, which undoubtedly provide a highly personalized service. It is a pity that you have received poor care by our supervisors. Is of utmost importance know more details regarding this and be able to take letters on the issue, we ask more details of what happened to the following email: costacancun.asist-dir@barcelo.com, to give proper follow-upp, and to avoid again a similar attitude by any employee to future guests. We would like to give us another opportunity to serve you in your next vacation as you deserve it. Best regards, Noemi Ramirez. Assistant Manager.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 20 2017
    • Breckenridge, Teksas
    • Aile

    susanmariep2017

    “Great Vacation!!!”


    Loved this place! Great customer service all around. Entertainment all through the day and excellent entertainment in the evening. I've been to several places in Cancun and I would have to say this was one of the best times I've had in Cancun. If you are looking for a large beach area, they do no have but you could get in the ocean and that was enough for me


    Assistant Manager. ASISTENTE BARCE... C - Occidental Costa Cancun, bu yorumu yanıtladı
    Dear usanmariep2017: It has been a great pleasure to stay at Occidental Costa Cancún during your recent vacation, we are very happy to know that you had a pleasant stay. We would like to thank you for sharing the details of your great experience in our hotel, through this website. We hope to have you back very soon, to have another memorable vacation time, as we are sure it has been this time. Best regards, Noemí Ramírez. Assistant Manager.

    Gastronomía del hotel Barceló Costa Cancún

    A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style.

    Kapat 

    Geri Bir otel bulun

    Otelin yeri Mexico

    Seç Mexico

    Otelin yeri Spain

    Seç Spain

    Yolculuğa başlayacağım yer

    TÜMÜ A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    Gideceğim yer

      Tarihler yanlış
      Lütfen geçerli tarihleri girin

    GECELER

    (İsteğe bağlı tarihler)

    İndirim* veya promosyon kodu (promo kodu olarak da belirir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde bu rezervasyona ilgili indirim uygulanacaktır. Giriş yapıldıktan sonra rezervasyon işleminin 1. adımında gösterilen fiyatlar zaten uygulanmış olan indirimi içermektedir. 

    Tamamlayıcı ve/veya ilave hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına yalnızca bir indirim kodu kabul edilir. Bir indirim kodu, özel bir indirim** (pek çok odayı kapsayan, senior, Y kuşağı, kalabalık aile ve benzeri durumlara uygulanan indirimler) ve my Barceló üyesi olmakla elde edilen indirim arasındaki bileşim mümkün olacak şekilde, toplam maksimum indirim miktarı, Latin Amerika'daki otellerin fiyatı üzerinden maksimum %25, Avrupa ve Akdeniz'deki otellerin fiyatı üzerinden maksimum %20 olacaktır. 

    * Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    ** Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

    Tarifeler yükleniyor...
    Otele atanmış bir tarife yok

    En iyi online fiyat garantisi

    Daha iyi bir fiyat bulursanız, mevcut fiyatta indirim yapacağız.

    Aradaki farkı iade ediyor ve nihai rezervasyon fiyatı üzerinden %10'luk ilave indirim uyguluyoruz. Buradan daha fazla bilgi edinebilirsiniz...