Occidental Grand Cozumel Resort Hotel Pool

Occidental Cozumel

Texto: 128281 Dalış tutkunları için ideal olan, cenneti andıran Cozumel plajında konumlanmış lüks resort. Carretera Costera Sur Km 16.6 | 77600 | San Francisco | Palancar | México
+ 52 987 872 97 30 + 52 987 872 97 39
Occidental Cozumel Texto: 128281 4 out of 5 based on 5342 ratings. 5342 user reviews.
Occidental Cozumel reviewed by jennipretty on . Decent but Cheap First, I wasn't particularly happy with the NADIA, the manager in charge at the front desk. She was snobbish and her attitude stink. Often when I spoke, she would shush me to say "let me finish... Rating: 2
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Occidental Cozumel

Carretera Costera Sur Km 16.6   77600   San Francisco   Palancar   México  


Places of Interest

19,8 km Cozumel Uluslararası Havalimanı

300 m Plaj

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Cozumel

4.0/5 Round Indicators
| 5352 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

38% Complete

2048

Çok iyi

32% Complete

1755

Normal

15% Complete

837

Kötü

8% Complete

431

Çok kötü

5% Complete

281

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    EricAyotte Montreal, Kanada. 05/18/2018 Çift

    “We had a great week but bring your night entertainement with you !”

    Food, drinks, and rooms are fine. The staff is very cool ! But there is nothing happening after 10... The are lots of small wild animals and mangroves which is very much appreciated. The beach is pretty awesome compared to the Iberostar next door...
    Round Indicators
    Kris_N42863 Bemidji, Minnesota. 05/16/2018 Çift

    “Dive trip”

    We booked at Allegro but were moved to the sister resort, Occidental Grand, because they were upgrading the Allegro. We had booked a premium room with a dive package at the Allegro, and they accommodated us beautifully at Occidental Grand. The dive shop was incredible, which was why we were there. Pro Divers is amazing! Professional and safe! The room staff was incredible. I can’t say enough about our room and our help. However, the beach bar closed early ( just at sunset) and that meant no sitting by the beach and having a drink after sunset. The walk through the mangroves was long. We just wanted to sit by the beach and have another drink and enjoy the ocean.....no can do. But the part that was the hardest, was the food. So less than great....it was “gut filler” but not good, even in the “by reservation” venues.

    Gerente Gabriela G - Occidental Cozumel, bu yorumu yanıtladı
     Dear Kris_N42863 Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Cozumel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.

    Round Indicators
    115jerry Lakewood, Kaliforniya. 05/16/2018 Arkadaş kaçamakları

    “our stay”

    this is my 2nd time in cozumel and the occidental met all of our expectations the staff is very friendlythe pools are real nice drinks are great food was excellent.the resort is spread out so you have to do some walking but it wasn’t all that bad.pro dive on the premises with a good knowledgeable staff

    Gerente Gabriela G - Occidental Cozumel, bu yorumu yanıtladı
     Dear 115jerry We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting this beautiful island. We look forward to welcoming you back again very soon. Sincerely, Gabriela Gaeta Guest Experience Manager cozumel.guest experience @occidentalhotels.com

    Round Indicators
    tiannatripp Little Rock, Arkansas. 05/14/2018 Çift

    “Relaxing, quiet luxury”

    If you are looking for a quiet place to kick back and relax, this is the resort for you. The staff is amazingly helpful and friendly. We felt like the staff learned what we like and remembered to provide us with an amazing experience. The restaurant food was good. Olivos & Sonora Grill we’re our favorites. The lunch buffet was limited, but we were able to find things that we enjoyed. This is a QUIET resort, and about a 20-minute taxi ride from town, but we never left the property during our stay. The beach is amazing, and there is okay snorkeling right off the beach. The rooms can be loud at night, so download a noise app on your phone.

    Gerente Gabriela G - Occidental Cozumel, bu yorumu yanıtladı
     Dear tiannatripp Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Gabriela Gaeta, Guest Experience Manager cozumel.guestexperience@occidentalhotels.com

    Round Indicators
    Philip N Phoenix, Arizona. 05/13/2018 Çift

    “INFO”

    Unable to exchange money for tips. Nothing available. This is bad for staff. Went to front desk, nothing available, same with gift shop. Not good. Front desk staff at check in not very friendly, need work. The resort is great, but slow response to needs. Hot water not hot, etc. I believe this is a dive resort. Very difficult to meet requirements of resort for lunch menu. Timing and physical requirements.

    Gerente Gabriela G - Occidental Cozumel, bu yorumu yanıtladı
     Dear Philip N We genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.

    DEĞERLENDIRME

    Round Indicators

    • mayıs 18 2018
    • Montreal, Kanada
    • Çift

    EricAyotte

    “We had a great week but bring your night entertainement with you !”


    Food, drinks, and rooms are fine. The staff is very cool ! But there is nothing happening after 10... The are lots of small wild animals and mangroves which is very much appreciated. The beach is pretty awesome compared to the Iberostar next door...


    DEĞERLENDIRME

    Round Indicators

    • mayıs 16 2018
    • Bemidji, Minnesota
    • Çift

    Kris_N42863

    “Dive trip”


    We booked at Allegro but were moved to the sister resort, Occidental Grand, because they were upgrading the Allegro. We had booked a premium room with a dive package at the Allegro, and they accommodated us beautifully at Occidental Grand. The dive shop was incredible, which was why we were there. Pro Divers is amazing! Professional and safe! The room staff was incredible. I can’t say enough about our room and our help. However, the beach bar closed early ( just at sunset) and that meant no sitting by the beach and having a drink after sunset. The walk through the mangroves was long. We just wanted to sit by the beach and have another drink and enjoy the ocean.....no can do. But the part that was the hardest, was the food. So less than great....it was “gut filler” but not good, even in the “by reservation” venues.


    Gerente Gabriela G - Occidental Cozumel, bu yorumu yanıtladı
    Dear Kris_N42863 Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Cozumel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.

    DEĞERLENDIRME

    Round Indicators

    • mayıs 16 2018
    • Lakewood, Kaliforniya
    • Arkadaş kaçamakları

    115jerry

    “our stay”


    this is my 2nd time in cozumel and the occidental met all of our expectations the staff is very friendlythe pools are real nice drinks are great food was excellent.the resort is spread out so you have to do some walking but it wasn’t all that bad.pro dive on the premises with a good knowledgeable staff


    Gerente Gabriela G - Occidental Cozumel, bu yorumu yanıtladı
    Dear 115jerry We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting this beautiful island. We look forward to welcoming you back again very soon. Sincerely, Gabriela Gaeta Guest Experience Manager cozumel.guest experience @occidentalhotels.com

    DEĞERLENDIRME

    Round Indicators

    • mayıs 14 2018
    • Little Rock, Arkansas
    • Çift

    tiannatripp

    “Relaxing, quiet luxury”


    If you are looking for a quiet place to kick back and relax, this is the resort for you. The staff is amazingly helpful and friendly. We felt like the staff learned what we like and remembered to provide us with an amazing experience. The restaurant food was good. Olivos & Sonora Grill we’re our favorites. The lunch buffet was limited, but we were able to find things that we enjoyed. This is a QUIET resort, and about a 20-minute taxi ride from town, but we never left the property during our stay. The beach is amazing, and there is okay snorkeling right off the beach. The rooms can be loud at night, so download a noise app on your phone.


    Gerente Gabriela G - Occidental Cozumel, bu yorumu yanıtladı
    Dear tiannatripp Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Gabriela Gaeta, Guest Experience Manager cozumel.guestexperience@occidentalhotels.com

    DEĞERLENDIRME

    Round Indicators

    • mayıs 13 2018
    • Phoenix, Arizona
    • Çift

    Philip N

    “INFO”


    Unable to exchange money for tips. Nothing available. This is bad for staff. Went to front desk, nothing available, same with gift shop. Not good. Front desk staff at check in not very friendly, need work. The resort is great, but slow response to needs. Hot water not hot, etc. I believe this is a dive resort. Very difficult to meet requirements of resort for lunch menu. Timing and physical requirements.


    Gerente Gabriela G - Occidental Cozumel, bu yorumu yanıtladı
    Dear Philip N We genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.

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    İndirim* veya promosyon kodu ("promo kodu" olarak da belirir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde bu rezervasyona ilgili indirim uygulanacaktır. Giriş yapıldıktan sonra rezervasyon işleminin 1. adımında gösterilen fiyatlar zaten uygulanmış olan indirimi içermektedir. 

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    *Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    **İndirim kodunun uygulanması, otele varış anında geçerli değildir, yani yalnızca rezervasyonun gerçekleştirilmesi anında indirim geçerli olacaktır. 

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