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Panoramic Suite at El Embajador, a Royal Hideaway Hotel
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Harita ve konum

Avda. Sarasota, 65. Ensanche Bella Vista   10110 Santo Domingo ,   República Dominicana  


Places of Interest

32,3 km Las Américas Uluslararası Havalimanı

17,7 km El Higuero Uluslararası Havalimanı

3,8 km Downtown Center

6,5 km Santo Domingo Kolonyal Bölgesi

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 324 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Temizlik

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Hizmet


Yorumlar

Mükemmel

79% Complete

257

Çok iyi

12% Complete

41

Normal

4% Complete

14

Kötü

1% Complete

4

Çok kötü

2% Complete

8

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Jim B 05/21/2019 İş

    “Excellent”

    Excellent service, wonderful staff from Katherine Guzman, Maria De Los Santos !!! Especially Katherine, a GREAT Bartender at the Lobby Bar!!!! And don’t forget Carlos Reynoso!!! You will enjoy!!!🏝🍷🍺 Oh I forgot Malvin Martinez!!! A great Bar Manager!!!! The Best!!
    Round Indicators
    Explore13801469578 Roseau, Dominica. 05/14/2019 İş

    “Overall Comments”

    A fitness trainer and life guard for swimming would enhance safety. Patrons could be encouraged to participate in fitness activities. The shower area is excellent. I found the coffee used in the room prior to an early morning departure was not that good but the service was well thought of.

    Guest Experience Manager AnaisgPeron - El Embajador, A Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear Explore13801469578, We thank you for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway,. We are pleased to have been able to meet your expectations during your stay with us and we thank you for your suggestion regarding the fitness trainer and life guard for the swimming pool. We will pass your comment to our Management in order to them to take in consideration this suggestion for the future. We hope to receive you again in the near future. We remain at your disposal, Best Regards Anais G. Peron Guest Experience Manager

    Round Indicators
    rredondo0117 05/13/2019 İş

    “Visit to new clients in Republica Dominicana”

    I will like to share my experience at Hotel El Embajador in Dominican Republic. I stayed in the hotel for couple of nights between May 9, 2019 up to May 11, 2019. The rooms are amazingly comfortable and service is superb. The personnel of the hotel is constantly asking if there is anyway they can help us. The facilities are also amazing and the pool area is to stay all day resting in the pool chairs. Finally, I want to thanks Arelis Ulloa and Maria Santos. Both work in the bar area and they were amazingly gentle and looking to make our time there one to not forgot the service. I want to especially thanks Arelis for the time dedicated to us while we were hanging in the hotel lobby. She is an outstanding employee and help us having a great time while in the hotel.

    Guest Experience Manager AnaisgPeron - El Embajador, A Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear rredondo0117, What a great review! It is fantastic read comments like yours, not only because of our great property, but specially thanks to the excellent work by all our staff members! We strive every day to become better and better, to provide the best service possible to create unforgettable experiences for our guests and we are really glad that that was exactly was has been offered. We hope to continue being your first lodging option every time you visit the city of Santo Domingo. Best regards, Anais G. Peron Guest Experience Manager

    Round Indicators
    MARCIAL B MAR. 05/13/2019 İş

    “Experience at the Hotel Embajador”

    Hotel has been remodel and rooms and services are of good quality. Price is not cheap, but worthy for the service and quality of the facility. I would prefer a better Gym but, it is okay for a short workout.

    Guest Experience Manager AnaisgPeron - El Embajador, A Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear MARCIAL B, We are pleased to have been able to meet your expectations during your stay at El Embajador, a the Royal Hideaway Hotel. Thank you very much for taking the time to evaluate your visit and for your comment regarding the gym, the opinions of our guests provide us the opportunity to see our hotel through their eyes, pointing out any service that may have room for improvement to optimize the stay of our future guests. We hope to receive you again in the near future. We remain at your disposal, Best Regards Anais G. Peron Guest Experience Manager

    Round Indicators
    SCUSA241 Hilton Head, Güney Carolina. 05/08/2019 Aile

    “Paradise in the city!”

    We stayed at El Embajador to attend a wedding and found the hotel and grounds to be a bit of Paradise in an otherwise crowded city. Our room was state of the art modern with all the conveniences we needed. The hotel lobby and restaurants were upscale and well staffed. The grounds and pool area were immaculate and well isolated from the bustle of the city right outside its walls. Best of all was the quality of service. The staff at this hotel, whether front desk, housekeeping, or wait staff in the restaurants, was absolutely first rate. We were greeted with lots of smiles and an eagerness to fulfill every service request. Although we lacked fluency in Spanish, Google Translate on our cell phone took care of any communications confusion. If you plan to be in Santo Domingo overnight, this is definitely a hotel that will meet your comfort expectations.

    Guest Experience Manager AnaisgPeron - El Embajador, A Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear SCUSA241 What a joy to read your comment, it's such a wonderfull review of our hotel! It is fantastic read comments like yours, not only because of our great property, but specially thanks to the excellent work by all our staff members! Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, we strive every day to become better and better, to provide the best service in the city of Santo Domingo to create unforgettable experiences for our guests. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Anais G. Peron Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • mayıs 21 2019
    • İş

    Jim B

    “Excellent”


    Excellent service, wonderful staff from Katherine Guzman, Maria De Los Santos !!! Especially Katherine, a GREAT Bartender at the Lobby Bar!!!! And don’t forget Carlos Reynoso!!! You will enjoy!!!🏝🍷🍺 Oh I forgot Malvin Martinez!!! A great Bar Manager!!!! The Best!!


    DEĞERLENDIRME

    Round Indicators

    • mayıs 14 2019
    • Roseau, Dominica
    • İş

    Explore13801469578

    “Overall Comments”


    A fitness trainer and life guard for swimming would enhance safety. Patrons could be encouraged to participate in fitness activities. The shower area is excellent. I found the coffee used in the room prior to an early morning departure was not that good but the service was well thought of.


    Guest Experience Manager AnaisgPeron - El Embajador, A Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear Explore13801469578, We thank you for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway,. We are pleased to have been able to meet your expectations during your stay with us and we thank you for your suggestion regarding the fitness trainer and life guard for the swimming pool. We will pass your comment to our Management in order to them to take in consideration this suggestion for the future. We hope to receive you again in the near future. We remain at your disposal, Best Regards Anais G. Peron Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • mayıs 13 2019
    • İş

    rredondo0117

    “Visit to new clients in Republica Dominicana”


    I will like to share my experience at Hotel El Embajador in Dominican Republic. I stayed in the hotel for couple of nights between May 9, 2019 up to May 11, 2019. The rooms are amazingly comfortable and service is superb. The personnel of the hotel is constantly asking if there is anyway they can help us. The facilities are also amazing and the pool area is to stay all day resting in the pool chairs. Finally, I want to thanks Arelis Ulloa and Maria Santos. Both work in the bar area and they were amazingly gentle and looking to make our time there one to not forgot the service. I want to especially thanks Arelis for the time dedicated to us while we were hanging in the hotel lobby. She is an outstanding employee and help us having a great time while in the hotel.


    Guest Experience Manager AnaisgPeron - El Embajador, A Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear rredondo0117, What a great review! It is fantastic read comments like yours, not only because of our great property, but specially thanks to the excellent work by all our staff members! We strive every day to become better and better, to provide the best service possible to create unforgettable experiences for our guests and we are really glad that that was exactly was has been offered. We hope to continue being your first lodging option every time you visit the city of Santo Domingo. Best regards, Anais G. Peron Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • mayıs 13 2019
    • MAR
    • İş

    MARCIAL B

    “Experience at the Hotel Embajador”


    Hotel has been remodel and rooms and services are of good quality. Price is not cheap, but worthy for the service and quality of the facility. I would prefer a better Gym but, it is okay for a short workout.


    Guest Experience Manager AnaisgPeron - El Embajador, A Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear MARCIAL B, We are pleased to have been able to meet your expectations during your stay at El Embajador, a the Royal Hideaway Hotel. Thank you very much for taking the time to evaluate your visit and for your comment regarding the gym, the opinions of our guests provide us the opportunity to see our hotel through their eyes, pointing out any service that may have room for improvement to optimize the stay of our future guests. We hope to receive you again in the near future. We remain at your disposal, Best Regards Anais G. Peron Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • mayıs 8 2019
    • Hilton Head, Güney Carolina
    • Aile

    SCUSA241

    “Paradise in the city!”


    We stayed at El Embajador to attend a wedding and found the hotel and grounds to be a bit of Paradise in an otherwise crowded city. Our room was state of the art modern with all the conveniences we needed. The hotel lobby and restaurants were upscale and well staffed. The grounds and pool area were immaculate and well isolated from the bustle of the city right outside its walls. Best of all was the quality of service. The staff at this hotel, whether front desk, housekeeping, or wait staff in the restaurants, was absolutely first rate. We were greeted with lots of smiles and an eagerness to fulfill every service request. Although we lacked fluency in Spanish, Google Translate on our cell phone took care of any communications confusion. If you plan to be in Santo Domingo overnight, this is definitely a hotel that will meet your comfort expectations.


    Guest Experience Manager AnaisgPeron - El Embajador, A Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear SCUSA241 What a joy to read your comment, it's such a wonderfull review of our hotel! It is fantastic read comments like yours, not only because of our great property, but specially thanks to the excellent work by all our staff members! Our goal is to meet the needs of our customers and ensure their well-being, so that they receive the best treatment, we strive every day to become better and better, to provide the best service in the city of Santo Domingo to create unforgettable experiences for our guests. Once again we thank you for this fantastic opinion, it has been a pleasure for us to read it and we hope to be able to welcome you again soon. Please, do not hesitate to contact us for your next visit, we will be happy to help you and make your stay a wonderful memory. Sincerely, Anais G. Peron Guest Experience Manager

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