Barceló Hotel Pool  Asia Gardens Hotel & Thai Spa
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Rotonda del Fuego, Terra Mítica   03502 Finestrat, Alicante ,   España  


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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 2365 Görüşler

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Filtreleme kriteri

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    Round Indicators
    Chris N 10/17/2018 Aile

    “Nice but some things need attention ”

    Stayed here for a week and the resort is nice considering how massive it is. The major complaint we have is that the main heated pool by the snack bar was very dirty and it appeared to not be cleaned the entire time we were there. If it was cleaned, they should find a new pool cleaner. Room: Fairly standard 4 star hotel room. The bathroom walls are paper thin so if going to the toilet in privacy is something you enjoy then this might be an issue for you. Our sea view room was barely a sea view as the plants had overgrown so much that not much of the sea could be seen. Free water was provided daily which was a nice benefit. Wifi was free. Service: Check in was painless and quick. The staff was extremely friendly although a bit slow and unorganized at times yet always willing to assist. The concierge would go missing at random for 30 minutes or more with no indication of when they would return. Food: Breakfast buffet was good and so was the dinner buffet. The Thai restaurant was way out too expensive and better cheaper options can be had in nearby benidorm. The best deal price wise is the snack bar by the heated pool. Mainly junk food there though. The restaurant by the main pools has better meals although pricey and average taste at best. I was a bit surprised that there weren't more healthy choices available at this restaurant - not a single salad on the menu. Fitness: Very basic fitness room with no proper locker room. The one and only weight machine was broken. If treadmill or spinning is your thing then they've got you covered. Spa: Costs extra, even with our upgraded sea view room. Sorry, but not at any other 5 star hotel I've been to has this been the case. I suspect it's their way of keep the crowds at bay as the resort is quite large however you shouldnt be a 'Resort and Spa' if the spa is an add on. Pools: Lots and lots of pools. It must be great in the summer but in the fall only 2 small pools are heated and one is adults only. As mentioned previously, cleaning is an issue by the main heated pool. We witnessed a child have a 'diaper accident' in the pool and nothing was done. It is customary in such situations to vacate the pool and allow the water to complete a full filtration cycle in order to prevent the spread of illness. The staff did not seem educated on this.
    Round Indicators
    Marco L 10/16/2018 İş

    “Nice Hotel, staff can be very rude”

    Being here for a business conference. We've had a lovely dinner in one of the resort's restaurants and went to the bar afterwards. Chose a table with an ashtray as some of us are smokers, and we've been consuming for a couple of hours. After three approximately three hours, a very rude bar staff member approached us, saying that we im immediately have to extinguish all of our cigarettes, as smoking is strictly not allowed in the area that we were seated. All of us went "wtf". The ashtray was on the table, we didn't do anything wrong, why being so rude? I know, sounds like a very "personal problem", but such things shouldn't happen.
    Round Indicators
    JohnCaz7 Londra, İngiltere. 10/10/2018 Çift

    “What a treat!”

    Just back from 4 nights at Asia Gardens and what a wonderful time we had. Probably the most relaxing hotel we’ve ever stayed at. The glorious main pool is superb, cool and welcoming with palms surrounding it. The food is exceptional, from breakfast buffets to evening meals. Everything was gorgeous. Staff good too. Our room was wonderful, comfortable and quiet. Will definitely return
    Round Indicators
    ElSloveno Koper, Slovenya. 10/07/2018 İş

    “Peace, great comfort and fabulous services”

    I spent two nights in this hotel and I must admit that I did not find a weak spot. Everything was excellent. The place is even to peaceful for me – the hotel is in the closed area and it is built in Asian style even plants are from Asia. So if you wish to spend some time in heaven just go there.

    Subdirector DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, Thank you very much for taking the time to write about your positive experience at Asia Gardens. We are thrilled to read you enjoyed your experience at our hotel and your overall stay was spotless. We look forward to welcoming you back you soon. Best regards, Sergio Tamayo Hotel Manager

    Round Indicators
    sjs1205 Pulborough, İngiltere. 10/05/2018 İş

    “A gem in Southern Spain”

    Visited for a conference and wished I could have stayed to enjoy the beautiful setting and comfort of this excellent hotel. Service and food throughout matched the surroundings in providing a 5 star experience.

    Subdirector DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, Thank you very much for your positive review on Tripadvisor. It is a true delight to read that you enjoyed our F&B service as well as our facilities. We will be more than happy to welcome you back in a leisure travel. Best regards, Sergio Tamayo Hotel Manager

    DEĞERLENDIRME

    Round Indicators

    • ekim 17 2018
    • Aile

    Chris N

    “Nice but some things need attention ”


    Stayed here for a week and the resort is nice considering how massive it is. The major complaint we have is that the main heated pool by the snack bar was very dirty and it appeared to not be cleaned the entire time we were there. If it was cleaned, they should find a new pool cleaner. Room: Fairly standard 4 star hotel room. The bathroom walls are paper thin so if going to the toilet in privacy is something you enjoy then this might be an issue for you. Our sea view room was barely a sea view as the plants had overgrown so much that not much of the sea could be seen. Free water was provided daily which was a nice benefit. Wifi was free. Service: Check in was painless and quick. The staff was extremely friendly although a bit slow and unorganized at times yet always willing to assist. The concierge would go missing at random for 30 minutes or more with no indication of when they would return. Food: Breakfast buffet was good and so was the dinner buffet. The Thai restaurant was way out too expensive and better cheaper options can be had in nearby benidorm. The best deal price wise is the snack bar by the heated pool. Mainly junk food there though. The restaurant by the main pools has better meals although pricey and average taste at best. I was a bit surprised that there weren't more healthy choices available at this restaurant - not a single salad on the menu. Fitness: Very basic fitness room with no proper locker room. The one and only weight machine was broken. If treadmill or spinning is your thing then they've got you covered. Spa: Costs extra, even with our upgraded sea view room. Sorry, but not at any other 5 star hotel I've been to has this been the case. I suspect it's their way of keep the crowds at bay as the resort is quite large however you shouldnt be a 'Resort and Spa' if the spa is an add on. Pools: Lots and lots of pools. It must be great in the summer but in the fall only 2 small pools are heated and one is adults only. As mentioned previously, cleaning is an issue by the main heated pool. We witnessed a child have a 'diaper accident' in the pool and nothing was done. It is customary in such situations to vacate the pool and allow the water to complete a full filtration cycle in order to prevent the spread of illness. The staff did not seem educated on this.


    DEĞERLENDIRME

    Round Indicators

    • ekim 16 2018
    • İş

    Marco L

    “Nice Hotel, staff can be very rude”


    Being here for a business conference. We've had a lovely dinner in one of the resort's restaurants and went to the bar afterwards. Chose a table with an ashtray as some of us are smokers, and we've been consuming for a couple of hours. After three approximately three hours, a very rude bar staff member approached us, saying that we im immediately have to extinguish all of our cigarettes, as smoking is strictly not allowed in the area that we were seated. All of us went "wtf". The ashtray was on the table, we didn't do anything wrong, why being so rude? I know, sounds like a very "personal problem", but such things shouldn't happen.


    DEĞERLENDIRME

    Round Indicators

    • ekim 10 2018
    • Londra, İngiltere
    • Çift

    JohnCaz7

    “What a treat!”


    Just back from 4 nights at Asia Gardens and what a wonderful time we had. Probably the most relaxing hotel we’ve ever stayed at. The glorious main pool is superb, cool and welcoming with palms surrounding it. The food is exceptional, from breakfast buffets to evening meals. Everything was gorgeous. Staff good too. Our room was wonderful, comfortable and quiet. Will definitely return


    DEĞERLENDIRME

    Round Indicators

    • ekim 7 2018
    • Koper, Slovenya
    • İş

    ElSloveno

    “Peace, great comfort and fabulous services”


    I spent two nights in this hotel and I must admit that I did not find a weak spot. Everything was excellent. The place is even to peaceful for me – the hotel is in the closed area and it is built in Asian style even plants are from Asia. So if you wish to spend some time in heaven just go there.


    Subdirector DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear guest, Thank you very much for taking the time to write about your positive experience at Asia Gardens. We are thrilled to read you enjoyed your experience at our hotel and your overall stay was spotless. We look forward to welcoming you back you soon. Best regards, Sergio Tamayo Hotel Manager

    DEĞERLENDIRME

    Round Indicators

    • ekim 5 2018
    • Pulborough, İngiltere
    • İş

    sjs1205

    “A gem in Southern Spain”


    Visited for a conference and wished I could have stayed to enjoy the beautiful setting and comfort of this excellent hotel. Service and food throughout matched the surroundings in providing a 5 star experience.


    Subdirector DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, Thank you very much for your positive review on Tripadvisor. It is a true delight to read that you enjoyed our F&B service as well as our facilities. We will be more than happy to welcome you back in a leisure travel. Best regards, Sergio Tamayo Hotel Manager

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