Views of Barceló Sancti Petri Spa Resort Hotel Complex
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Harita ve konum

UR Lomas de Sancti Petri, s/n   11130 Chiclana de la Frontera, Cádiz , Andalucía   España  


Places of Interest

65 km La Parra, Jerez

Plajın hemen önünde La Barrosa Plajı

1 km Loma Sancti Petri Golf Sahası

Novo Sancti Petri Golf Sahası 3 km

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Royal Hideaway Sancti Petri, part of Barceló Hotel Group

4.5/5 Round Indicators
| 2360 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

73% Complete

1735

Çok iyi

17% Complete

412

Normal

5% Complete

134

Kötü

2% Complete

50

Çok kötü

1% Complete

29

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Rachel G Londra, İngiltere. 11/13/2018 Aile

    “The perfect place to relax”

    My family and I stayed here for 5 days during the half term. We were dropped off at the main reception of the hotel. It was beautiful. It also smelt amazing. I felt so relaxed. Check in was a breeze. Our room was ready - even though we were before the check in time. We walked around to the apartment reception where we were greeted by a really friendly guy who explained where our room was, how to get to the beach etc. We were in block 2. The apartment was huge! We chose an apartment as our daughter is getting older (15) and she (and us) wanted some privacy. The rooms are very spacious and the place was spotless. I cooked breakfast a few mornings for us as we hit the gym and always missed it in the restaurant. The supermarket isn't that far away from the hotel. We walked it. There are 4 pools on this complex and a great beach (it was 7 euros per lounger) The grounds are beautiful and the whole place is so peaceful. Food is great and so are the cocktails! Make sure you check out the pool bar by the kids pool. It was a sun trap from 5.30pm onwards. Gym - very good. had a range of weights, bikes and running machines. It basically did the job. Buffet - We only ate here once as we like to venture out for dinner. Most places are a short cab ride away. Food was plentiful and the desserts were amazing. I've never seen such a choice. They also had a sweet section which was a hit. Also try the hotel restaurant, the one as you are walking down to the kids pool on the path. I cant remember the name but the food was really good. Staff - Very friendly and helpful. English is not spoken by the waitresses much but you get by. Check out the shop in the hotel as they had some beautiful kaftans, bags and earrings. They weren't cheap but nice to have things which you know people wont have. we all loved this place, even my daughter had a great time. Looking forward to going back next year for another break.

    Manager Ignacio M - Royal Hideaway Sancti Petri, Part Of Barcelo Hotel Group, bu yorumu yanıtladı
     Dear Rachel, Thank you for the time you have devoted top forward us your detailed experience of your five day family trip. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area in next year ´s break. We look forward to welcoming you back again very soon. Kind regards and best wishes

    Round Indicators
    jordanramagge8 Cebelitarık. 10/22/2018 Aile

    “Great facilities however not a 5*.”

    Great facilities but the service and food at buffet is not of a 5*. You could tell they were short staffed and the quality of the food was not what I expected of a 5* experience. We did not get value for money - I've stayed in other hotels in Sancti Petri for less and had a better experience.

    General Manager Ignacio M - Royal Hideaway Sancti Petri, Part Of Barcelo Hotel Group, bu yorumu yanıtladı
     Dear Jordan, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. As we are delighted to acknowledge that you have enjoyed our resorts numerous facilities Our staff´s customer service and gastronomy are undoubtedly the most appreciated services by our guests We are very sorry that this was not the case during your experience amongst us. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best of regards,

    Round Indicators
    veronikas384 10/21/2018 İş

    “Great Hideaway spot ”

    We had our annual conference in the stunning hotel. We have regrettably stayed only couple of days - but I just wished we stayed longer. If you enjoy morning run on the beach, great food, sandy beach only couple of minutes walk from the hotel ( hotel itself has a number of swimming pools) and just perfect spot to watch sunset in the bar on the beach - this hotel is for you! I hope I’d get a chance to visit again

    General Manager Ignacio M - Royal Hideaway Sancti Petri, Part Of Barcelo Hotel Group, bu yorumu yanıtladı
     Dear Guest, Thank you for your wonderful feedback on our Royal Hideaway Sancti Petri and sharing it with TripAdvisor’s traveling community. It would be an authentic pleasure to host a visit of yours during vacation in a work free environment so that you could fully enjoy our hotel facilities and services. Kind regards

    Round Indicators
    GfromUtrecht Utrecht, Hollanda. 10/19/2018 Çift

    “Stay away from the hide away”

    It is a large hotel located on a beautifull spot. The name hideaway does not do it justice. It is too large for that. The rooms are much smaller than expected. The breakfast room is a terrible place crowded very noisy. We had to go outside to find a quiet space, given the low tempertature this was not nice. We did not have luck with our room. It was smelly and our small balcony was the toilet for pignions. We left after one day being very disappointed. We received a discount because of our complaints. Still we were left with an unpleasant feeling. If you are looking for a luxury couple holiday this is not the place to be. If you are with children it must be nice since there are several swimming pools and a big entertainment program. If you are looking for tranquel and romantic setting this is not the right hide away it is something to stay away.

    Director General Ignacio M - Royal Hideaway Sancti Petri, Part Of Barcelo Hotel Group, bu yorumu yanıtladı
     Dear Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. We sincerely lament reading that your stay was not as pleasant as it should have been, although we strived on this. We regret also that you could not provide us the opportunity to offer another room according to your wishes nor to offer solutions on the issues you raised us. Once again we thank you for sharing this feedback with us. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Ignacio Martín General Manager

    Round Indicators
    Dublintribe Jersey, İngiltere. 10/18/2018 Çift

    “Simply wonderful!”

    My wife and I spent three days at this fantastic resort - and every moment was a treat! Check in was super easy with wonderfully friendly staff - thank you Cynthia! We stayed in a delux seafront room - which was awesome. The pools and grounds of the hotel are immaculate and designed to relax every sense. We used the spa facilities twice and highly recommend them. The prestige breakfast needs a special mention! In my many years of travel I have never seen such a spread - absolutely everything has been thought of - and always delivered with a smile. We absolutely love this resort and cannot wait to return. It was the highlight of our Spanish tour.

    General Manager Ignacio M - Royal Hideaway Sancti Petri, Part Of Barcelo Hotel Group, bu yorumu yanıtladı
     Dear Guest, First and foremost thank you for the time and effort you have put in this review. It is a pleasure for us to know that you have enjoyed your stay amongst us and you have brought home pleasant memories. We absolutely love that you love our resort and hope to welcome you back soon Kind regards,

    DEĞERLENDIRME

    Round Indicators

    • kasım 13 2018
    • Londra, İngiltere
    • Aile

    Rachel G

    “The perfect place to relax”


    My family and I stayed here for 5 days during the half term. We were dropped off at the main reception of the hotel. It was beautiful. It also smelt amazing. I felt so relaxed. Check in was a breeze. Our room was ready - even though we were before the check in time. We walked around to the apartment reception where we were greeted by a really friendly guy who explained where our room was, how to get to the beach etc. We were in block 2. The apartment was huge! We chose an apartment as our daughter is getting older (15) and she (and us) wanted some privacy. The rooms are very spacious and the place was spotless. I cooked breakfast a few mornings for us as we hit the gym and always missed it in the restaurant. The supermarket isn't that far away from the hotel. We walked it. There are 4 pools on this complex and a great beach (it was 7 euros per lounger) The grounds are beautiful and the whole place is so peaceful. Food is great and so are the cocktails! Make sure you check out the pool bar by the kids pool. It was a sun trap from 5.30pm onwards. Gym - very good. had a range of weights, bikes and running machines. It basically did the job. Buffet - We only ate here once as we like to venture out for dinner. Most places are a short cab ride away. Food was plentiful and the desserts were amazing. I've never seen such a choice. They also had a sweet section which was a hit. Also try the hotel restaurant, the one as you are walking down to the kids pool on the path. I cant remember the name but the food was really good. Staff - Very friendly and helpful. English is not spoken by the waitresses much but you get by. Check out the shop in the hotel as they had some beautiful kaftans, bags and earrings. They weren't cheap but nice to have things which you know people wont have. we all loved this place, even my daughter had a great time. Looking forward to going back next year for another break.


    Manager Ignacio M - Royal Hideaway Sancti Petri, Part Of Barcelo Hotel Group, bu yorumu yanıtladı
    Dear Rachel, Thank you for the time you have devoted top forward us your detailed experience of your five day family trip. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area in next year ´s break. We look forward to welcoming you back again very soon. Kind regards and best wishes

    DEĞERLENDIRME

    Round Indicators

    • ekim 22 2018
    • Cebelitarık
    • Aile

    jordanramagge8

    “Great facilities however not a 5*.”


    Great facilities but the service and food at buffet is not of a 5*. You could tell they were short staffed and the quality of the food was not what I expected of a 5* experience. We did not get value for money - I've stayed in other hotels in Sancti Petri for less and had a better experience.


    General Manager Ignacio M - Royal Hideaway Sancti Petri, Part Of Barcelo Hotel Group, bu yorumu yanıtladı
    Dear Jordan, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. As we are delighted to acknowledge that you have enjoyed our resorts numerous facilities Our staff´s customer service and gastronomy are undoubtedly the most appreciated services by our guests We are very sorry that this was not the case during your experience amongst us. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best of regards,

    DEĞERLENDIRME

    Round Indicators

    • ekim 21 2018
    • İş

    veronikas384

    “Great Hideaway spot ”


    We had our annual conference in the stunning hotel. We have regrettably stayed only couple of days - but I just wished we stayed longer. If you enjoy morning run on the beach, great food, sandy beach only couple of minutes walk from the hotel ( hotel itself has a number of swimming pools) and just perfect spot to watch sunset in the bar on the beach - this hotel is for you! I hope I’d get a chance to visit again


    General Manager Ignacio M - Royal Hideaway Sancti Petri, Part Of Barcelo Hotel Group, bu yorumu yanıtladı
    Dear Guest, Thank you for your wonderful feedback on our Royal Hideaway Sancti Petri and sharing it with TripAdvisor’s traveling community. It would be an authentic pleasure to host a visit of yours during vacation in a work free environment so that you could fully enjoy our hotel facilities and services. Kind regards

    DEĞERLENDIRME

    Round Indicators

    • ekim 19 2018
    • Utrecht, Hollanda
    • Çift

    GfromUtrecht

    “Stay away from the hide away”


    It is a large hotel located on a beautifull spot. The name hideaway does not do it justice. It is too large for that. The rooms are much smaller than expected. The breakfast room is a terrible place crowded very noisy. We had to go outside to find a quiet space, given the low tempertature this was not nice. We did not have luck with our room. It was smelly and our small balcony was the toilet for pignions. We left after one day being very disappointed. We received a discount because of our complaints. Still we were left with an unpleasant feeling. If you are looking for a luxury couple holiday this is not the place to be. If you are with children it must be nice since there are several swimming pools and a big entertainment program. If you are looking for tranquel and romantic setting this is not the right hide away it is something to stay away.


    Director General Ignacio M - Royal Hideaway Sancti Petri, Part Of Barcelo Hotel Group, bu yorumu yanıtladı
    Dear Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our hotel. We sincerely lament reading that your stay was not as pleasant as it should have been, although we strived on this. We regret also that you could not provide us the opportunity to offer another room according to your wishes nor to offer solutions on the issues you raised us. Once again we thank you for sharing this feedback with us. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Ignacio Martín General Manager

    DEĞERLENDIRME

    Round Indicators

    • ekim 18 2018
    • Jersey, İngiltere
    • Çift

    Dublintribe

    “Simply wonderful!”


    My wife and I spent three days at this fantastic resort - and every moment was a treat! Check in was super easy with wonderfully friendly staff - thank you Cynthia! We stayed in a delux seafront room - which was awesome. The pools and grounds of the hotel are immaculate and designed to relax every sense. We used the spa facilities twice and highly recommend them. The prestige breakfast needs a special mention! In my many years of travel I have never seen such a spread - absolutely everything has been thought of - and always delivered with a smile. We absolutely love this resort and cannot wait to return. It was the highlight of our Spanish tour.


    General Manager Ignacio M - Royal Hideaway Sancti Petri, Part Of Barcelo Hotel Group, bu yorumu yanıtladı
    Dear Guest, First and foremost thank you for the time and effort you have put in this review. It is a pleasure for us to know that you have enjoyed your stay amongst us and you have brought home pleasant memories. We absolutely love that you love our resort and hope to welcome you back soon Kind regards,

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