Barceló Hotel Pool  Royal Hideaway Playacar Resort
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Lote Hotelero No. 6, Desarrollo   77710 Playacar , Playa del Carmen   Quintana Roo  


Places of Interest

60,5 km Cancun Uluslararası Havalimanı 

10 dakika Carmen Plajı

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Royal Hideaway Playacar - Adults only

4.5/5 Round Indicators
| 5568 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

73% Complete

4081

Çok iyi

17% Complete

953

Normal

5% Complete

311

Kötü

2% Complete

141

Çok kötü

1% Complete

82

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Jenelle S 12/11/2018 Yalnız seyahat

    “Safe and Stunning”

    As a female solo traveler, my biggest concern is that of safety. I stayed at the Royal Hideaway in July and had a beautiful experience! The Hideaway implements safety measures to track guests departure and return times when venturing off of the resort. The food was beyond impeccable and the customer service was top notch! This intimate, friendly resort offers a home away from home feeling.
    Round Indicators
    LocalGeorge Calgary, Kanada. 12/11/2018

    “Completelt Pampered”

    From check-in to check-out, flawless premium service throughout the resort. No wrist-bands. They know your name. Private concierge on the ground floor of every building. High tea at 4 PM. Live music. Everything is a-la-carte. Excellent menu. Multiple little relax pools, practically personal throughout the resort. Show performance is also a dinner theater. Classy spa. Great beach. Free sailboat/kayak rentals on site. What else is there to say?
    Round Indicators
    Tourist58319336814 Lewes, Delaware. 12/11/2018 Çift

    “We will be back- absolutely phenomenal.”

    My husband and I came for a week in the beginning of December for vacation. Our purpose of the trip was pure relaxation- and we were delivered just that. From the moment we got to the hotel we were treated with kindness. Everyone was there to make sure that we had an amazing time and were satisfied. All of the staff members genuinely want you to have a good time and are very friendly and personable. All of the restaurants we ate at were amazing- we highly recommend the Italian restaurant- get the carbonara and stuffed mushrooms! Additionally, this resort is absolutely beautiful. The whole resort is open, airy and refreshing. Our room was beautiful and tidy. Several pools were scattered throughout the resort but the two main pools situated on the beach were beyond beautiful. We could not recommend this beautiful slice of heaven more, we will definitely be back very soon!
    Round Indicators
    Happiness793806 12/11/2018 Aile

    “Magical!!!”

    The Royal Hideaway is small boutique hotel. It may be a small hotel, but it is a small hotel with the Biggest Heart! There was warmth, laughter, caring, unlimited attention to detail and the secret ingredient...Love of People. Someone once said, One of life’s greatest beauties is the sense of belonging and feeling like we are part of a family. Inside each of us, we have a desire to feel special. This is how my family and I felt when we took our holiday to the Royal Hideaway. From the moment we arrived at the Royal Hideaway we were met with the feeling of “Family”. The staff did not know if we were millionaires or paupers but made us feel like we were part of the their own “Family” and that we were “Special”. It was like when you go to your own family’s home for a stay and from the time you arrive, your family greets you at the door with a big smile and a hug and they are so very happy to see you. Your family then does everything to make you feel happy and special. They go out of their way to make sure there is nothing you need, and they are always there for you. They do everything to show you just how special you are. This is how we felt at the Royal Hideaway. I met many guests from all around the world. Many of them had been coming to the Royal Hideaway over and over again and some were there for the first time. What each guest talked about the most was how wonderful the staff was and how they were made to feel like they were part of a” Family” while at the Royal Hideaway. They said that they were never treated with such special treatment anywhere they have went and how each of them felt so respected, safe and cared for at the Royal Hideaway. They also spoke of the beauty of the place and the food but it all came back to the gracious and caring staff. Some of the guest had been to many luxury hotels but said none of them were as wonderful as the Royal Hideaway. They kept saying that the staff and management made the hotel, Magical!! The Royal Hideaway is not just a hotel it is your “Home Away From Home” thanks to everyone there. I invite anyone who has not been there to go to the Royal Hideaway and experience the wonder of it all! Special thanks to Mr. Lazaro, Edith C. and Oscar A.
    Round Indicators
    MARIEMARC1 Ottawa, Kanada. 12/11/2018 Çift

    “Dec 8”

    Old resort but some renovations pool is really old too food is ok Staff very friendly always there to help Bar close at 1:30 they kick us out of the bar we have no were to go everything was close... ..

    Gerente Community M - Royal Hideaway Playacar, bu yorumu yanıtladı
     Dear Mr. Marc, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    DEĞERLENDIRME

    Round Indicators

    • aralık 11 2018
    • Yalnız seyahat

    Jenelle S

    “Safe and Stunning”


    As a female solo traveler, my biggest concern is that of safety. I stayed at the Royal Hideaway in July and had a beautiful experience! The Hideaway implements safety measures to track guests departure and return times when venturing off of the resort. The food was beyond impeccable and the customer service was top notch! This intimate, friendly resort offers a home away from home feeling.


    DEĞERLENDIRME

    Round Indicators

    • aralık 11 2018
    • Calgary, Kanada

    LocalGeorge

    “Completelt Pampered”


    From check-in to check-out, flawless premium service throughout the resort. No wrist-bands. They know your name. Private concierge on the ground floor of every building. High tea at 4 PM. Live music. Everything is a-la-carte. Excellent menu. Multiple little relax pools, practically personal throughout the resort. Show performance is also a dinner theater. Classy spa. Great beach. Free sailboat/kayak rentals on site. What else is there to say?


    DEĞERLENDIRME

    Round Indicators

    • aralık 11 2018
    • Lewes, Delaware
    • Çift

    Tourist58319336814

    “We will be back- absolutely phenomenal.”


    My husband and I came for a week in the beginning of December for vacation. Our purpose of the trip was pure relaxation- and we were delivered just that. From the moment we got to the hotel we were treated with kindness. Everyone was there to make sure that we had an amazing time and were satisfied. All of the staff members genuinely want you to have a good time and are very friendly and personable. All of the restaurants we ate at were amazing- we highly recommend the Italian restaurant- get the carbonara and stuffed mushrooms! Additionally, this resort is absolutely beautiful. The whole resort is open, airy and refreshing. Our room was beautiful and tidy. Several pools were scattered throughout the resort but the two main pools situated on the beach were beyond beautiful. We could not recommend this beautiful slice of heaven more, we will definitely be back very soon!


    DEĞERLENDIRME

    Round Indicators

    • aralık 11 2018
    • Aile

    Happiness793806

    “Magical!!!”


    The Royal Hideaway is small boutique hotel. It may be a small hotel, but it is a small hotel with the Biggest Heart! There was warmth, laughter, caring, unlimited attention to detail and the secret ingredient...Love of People. Someone once said, One of life’s greatest beauties is the sense of belonging and feeling like we are part of a family. Inside each of us, we have a desire to feel special. This is how my family and I felt when we took our holiday to the Royal Hideaway. From the moment we arrived at the Royal Hideaway we were met with the feeling of “Family”. The staff did not know if we were millionaires or paupers but made us feel like we were part of the their own “Family” and that we were “Special”. It was like when you go to your own family’s home for a stay and from the time you arrive, your family greets you at the door with a big smile and a hug and they are so very happy to see you. Your family then does everything to make you feel happy and special. They go out of their way to make sure there is nothing you need, and they are always there for you. They do everything to show you just how special you are. This is how we felt at the Royal Hideaway. I met many guests from all around the world. Many of them had been coming to the Royal Hideaway over and over again and some were there for the first time. What each guest talked about the most was how wonderful the staff was and how they were made to feel like they were part of a” Family” while at the Royal Hideaway. They said that they were never treated with such special treatment anywhere they have went and how each of them felt so respected, safe and cared for at the Royal Hideaway. They also spoke of the beauty of the place and the food but it all came back to the gracious and caring staff. Some of the guest had been to many luxury hotels but said none of them were as wonderful as the Royal Hideaway. They kept saying that the staff and management made the hotel, Magical!! The Royal Hideaway is not just a hotel it is your “Home Away From Home” thanks to everyone there. I invite anyone who has not been there to go to the Royal Hideaway and experience the wonder of it all! Special thanks to Mr. Lazaro, Edith C. and Oscar A.


    DEĞERLENDIRME

    Round Indicators

    • aralık 11 2018
    • Ottawa, Kanada
    • Çift

    MARIEMARC1

    “Dec 8”


    Old resort but some renovations pool is really old too food is ok Staff very friendly always there to help Bar close at 1:30 they kick us out of the bar we have no were to go everything was close... ..


    Gerente Community M - Royal Hideaway Playacar, bu yorumu yanıtladı
    Dear Mr. Marc, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you the best service. Your comments have been taken on board and will help to improve our service and quality of them for all our guests. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

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