Vista panorámicas a la playa y hotel Allegro Playacar Resort

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Mapa a poloha

Lote Hotelero No. 7, Desarrollo   77710 Playacar , Playa Del Carmen   Quintana Roo  

How to get to the hotel

T + 52 984 877 270 0

playacar.guest@allegrohotels.com

Places of Interest

60,5 km   Mezinárodní letiště Cancún

3 km Playa del Carmen

Názory klientů

Není lepší odborník, než je cestovatel.

Allegro Playacar

4.0/5 Round Indicators
| 7022 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby

Názory

Výborné

40% Complete

2826

Velmi dobré

34% Complete

2392

Normální

14% Complete

997

Špatné

6% Complete

444

Velmi špatné

5% Complete

363

Filtrovat podle

Seřadit podle

    Round Indicators
    Navigator35180456740 26/03/2019 Páry

    “Dovolená snů”

    Velmi kvalitní ubytování a krásné prostředí.Výborná a pestrá strava po celý den,tekutiny všeho druhu k dispozici po celý den.Krásná pláž a blízké moře.Volný čas bylo možno užívat i u bazénu kde bylo o zábavu a různé soutěže postaráno.
    Zobrazit celé hodnocení

    Community M, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
     Vážený navigátor, Rádi bychom vyjádřili naši vděčnost za komentáře, které jste učinili ohledně vaší nedávné návštěvy, protože nám pomáhají pochopit, jak si naši hosté u nás užívají svého pobytu. Vždy je naším cílem dosáhnout maximální spokojenosti našich zákazníků a jsme rádi, že jste si užili dovolenou s námi. Neustále se snažíme nabídnout tu nejlepší kvalitu a zajistit, aby se všichni naši hosté vrátili domů s krásnými vzpomínkami na dovolenou. Jsme rádi, že jste si nás vybrali na dovolenou, váš názor je pro nás velmi důležitý a my vás ujišťujeme, že se o něj budeme podělit interně. Doufáme, že nám umožníte, aby váš další pobyt byl nezapomenutelný. Nejteplejší pozdravy!

    Round Indicators
    FarAway13228034742 Calgary, Kanada. 26/03/2019 Páry

    “Loved the whole experience!”

    My first time to vacation in Mexico, and I absolutely want to come again! The Allegro is conveniently located within walking distance to Playa del Carmen, had great food and amenities, and wonderful staff. Thank you!
    Zobrazit celé hodnocení
    Round Indicators
    eddiediver Ottawa, Kanada. 25/03/2019

    “Horribly Experience Avoid Allegro Hotel”

    The worst Hotel I’ver been. Mediocre Staff I was enrolled in the Scuba diving Padi IDC course with ProDive at the Allegro hotel under the instructor, Angel Navarro. However, during the time I spent in the course and with the instructor, I felt my experience was not taken into consideration nor respected and was insulted by how I was treated. Sadly, today I had to remove myself from the course due to no longer being able to tolerate the frequent verbal abuse from the Instructor. The last straw wad when Angel Navarro insulted and berated me in front of other students. Maintaining my composure and keeping in mind my personal safety, I felt it was best I remove myself from the situation. I informed the instructor that I no longer wanted to continue the course with him. This led to another exchange where Angel Navarro raised his voice in an angry manner, once again insulted me and told me he was going to call PADI and have me banned from taking any future courses He followed this up by kicking me out of the dive site which was located in the middle of a jungle in Mexico. I had no transportation and had to walk several miles, with my gear, back to the main road to catch a cab. Obviously, I am a very unhappy client of Prodive and the course director Angel Navarro. Given the situation I at least expected my money back, but of course was refused. Prodive stole $1000 USD from me. Be aware before taking any dive course at Prodive or Allegro Hotel. Cheers!
    Zobrazit celé hodnocení

    Community M, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
     Dear Mr. Eddie, We would like to follow up on your comments, you can write to playacar.socialmedia@allegrohotels.com since it is very important for us your opinion. regards!

    Round Indicators
    LoneRangerManitoba Roblin, Kanada. 25/03/2019

    “Awesome trip!”

    Our holiday didn't start off great as we had a 9 hour delay in Winnipeg . No big deal as it happens. As we have been on several AI's in Mexico, Cuba and the DR we only decided to do one excursion and that was a day trip to Cozumel.The ferry ride was very fast. As the resort is located in the gated Playacar condominium complex, it is only a mile walk to 5th Avenue so we spent a better part of the day exploring part of Playa del Carman. You can walk a mile on either side of the resort. To the north you run into the Cozumel ferry pier and the south a cliff. The beach is gorgeous, very wide and never feels busy. The staff, what can I say except very professional and try very hard to ensure your stay is incredible. We stayed in Block 35 (Room 3515) which is the second floor and BTW, awesome as it was a full garden view but yet provided privacy even sitting on the balcony. WIFI was $45 US for 7 days. The entire hotel grounds is immaculately landscaped. Cant say enough for the beauty of the resort.The food was superb and never had issues booking the al la cartes. There is one main buffet, 2 al la cartes, snack bar, and lunch buffet near pool, and pizza snack bar by the pool as well.This is a mid-sized resort at best size wise and that is perfect for us and is around 75 minutes from the Cancuun Airport. We would definitely go back to this resort and to the manager, please pass on our kindest regards to you and your staff for a great holiday.
    Zobrazit celé hodnocení

    Community M, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
     Dear Mrs. Lone, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Maps01084489152 25/03/2019 S rodinou

    “Great place for the $$”

    The resort is awesome, clean & friendly... Don't sign up to learn about becoming a preferred member... At check in, we were somewhat pressured into going on a 90 minute (90 minutes said several times) to see the sister resort, including breakfast at that resort, and be presented with an offer to become a preferred member in the resort the following morning. We signed up for the 90 minute tour & breakfast. After 2 hours, we were still at the other resort, (20 minutes away) & still hadn’t been told the cost of the program or benefits. I demanded that we be returned to our resort, where I declined the offer. By the time I was finished, it was just over 3 hours.
    Zobrazit celé hodnocení

    Community M, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
     Dear Maps, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    HODNOCENÍ

    Round Indicators
    • 26 březen 2019
    • Páry

    Navigator35180456740

    “Dovolená snů”

    Velmi kvalitní ubytování a krásné prostředí.Výborná a pestrá strava po celý den,tekutiny všeho druhu k dispozici po celý den.Krásná pláž a blízké moře.Volný čas bylo možno užívat i u bazénu kde bylo o zábavu a různé soutěže postaráno.

    Hotel odpověděl

    Community M, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
    Vážený navigátor, Rádi bychom vyjádřili naši vděčnost za komentáře, které jste učinili ohledně vaší nedávné návštěvy, protože nám pomáhají pochopit, jak si naši hosté u nás užívají svého pobytu. Vždy je naším cílem dosáhnout maximální spokojenosti našich zákazníků a jsme rádi, že jste si užili dovolenou s námi. Neustále se snažíme nabídnout tu nejlepší kvalitu a zajistit, aby se všichni naši hosté vrátili domů s krásnými vzpomínkami na dovolenou. Jsme rádi, že jste si nás vybrali na dovolenou, váš názor je pro nás velmi důležitý a my vás ujišťujeme, že se o něj budeme podělit interně. Doufáme, že nám umožníte, aby váš další pobyt byl nezapomenutelný. Nejteplejší pozdravy!

    HODNOCENÍ

    Round Indicators
    • 26 březen 2019
    • Calgary, Kanada
    • Páry

    FarAway13228034742

    “Loved the whole experience!”

    My first time to vacation in Mexico, and I absolutely want to come again! The Allegro is conveniently located within walking distance to Playa del Carmen, had great food and amenities, and wonderful staff. Thank you!

    HODNOCENÍ

    Round Indicators
    • 25 březen 2019
    • Ottawa, Kanada

    eddiediver

    “Horribly Experience Avoid Allegro Hotel”

    The worst Hotel I’ver been. Mediocre Staff I was enrolled in the Scuba diving Padi IDC course with ProDive at the Allegro hotel under the instructor, Angel Navarro. However, during the time I spent in the course and with the instructor, I felt my experience was not taken into consideration nor respected and was insulted by how I was treated. Sadly, today I had to remove myself from the course due to no longer being able to tolerate the frequent verbal abuse from the Instructor. The last straw wad when Angel Navarro insulted and berated me in front of other students. Maintaining my composure and keeping in mind my personal safety, I felt it was best I remove myself from the situation. I informed the instructor that I no longer wanted to continue the course with him. This led to another exchange where Angel Navarro raised his voice in an angry manner, once again insulted me and told me he was going to call PADI and have me banned from taking any future courses He followed this up by kicking me out of the dive site which was located in the middle of a jungle in Mexico. I had no transportation and had to walk several miles, with my gear, back to the main road to catch a cab. Obviously, I am a very unhappy client of Prodive and the course director Angel Navarro. Given the situation I at least expected my money back, but of course was refused. Prodive stole $1000 USD from me. Be aware before taking any dive course at Prodive or Allegro Hotel. Cheers!

    Hotel odpověděl

    Community M, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
    Dear Mr. Eddie, We would like to follow up on your comments, you can write to playacar.socialmedia@allegrohotels.com since it is very important for us your opinion. regards!

    HODNOCENÍ

    Round Indicators
    • 25 březen 2019
    • Roblin, Kanada

    LoneRangerManitoba

    “Awesome trip!”

    Our holiday didn't start off great as we had a 9 hour delay in Winnipeg . No big deal as it happens. As we have been on several AI's in Mexico, Cuba and the DR we only decided to do one excursion and that was a day trip to Cozumel.The ferry ride was very fast. As the resort is located in the gated Playacar condominium complex, it is only a mile walk to 5th Avenue so we spent a better part of the day exploring part of Playa del Carman. You can walk a mile on either side of the resort. To the north you run into the Cozumel ferry pier and the south a cliff. The beach is gorgeous, very wide and never feels busy. The staff, what can I say except very professional and try very hard to ensure your stay is incredible. We stayed in Block 35 (Room 3515) which is the second floor and BTW, awesome as it was a full garden view but yet provided privacy even sitting on the balcony. WIFI was $45 US for 7 days. The entire hotel grounds is immaculately landscaped. Cant say enough for the beauty of the resort.The food was superb and never had issues booking the al la cartes. There is one main buffet, 2 al la cartes, snack bar, and lunch buffet near pool, and pizza snack bar by the pool as well.This is a mid-sized resort at best size wise and that is perfect for us and is around 75 minutes from the Cancuun Airport. We would definitely go back to this resort and to the manager, please pass on our kindest regards to you and your staff for a great holiday.

    Hotel odpověděl

    Community M, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
    Dear Mrs. Lone, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    HODNOCENÍ

    Round Indicators
    • 25 březen 2019
    • S rodinou

    Maps01084489152

    “Great place for the $$”

    The resort is awesome, clean & friendly... Don't sign up to learn about becoming a preferred member... At check in, we were somewhat pressured into going on a 90 minute (90 minutes said several times) to see the sister resort, including breakfast at that resort, and be presented with an offer to become a preferred member in the resort the following morning. We signed up for the 90 minute tour & breakfast. After 2 hours, we were still at the other resort, (20 minutes away) & still hadn’t been told the cost of the program or benefits. I demanded that we be returned to our resort, where I declined the offer. By the time I was finished, it was just over 3 hours.

    Hotel odpověděl

    Community M, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
    Dear Maps, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

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    Skupinové rezervace

    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.
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