Barceló Royal Beach Hotel Interiors
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Mapa a poloha

Sunny Beach   8240 Bourgas ,   Bulgaria  


Places of Interest

28,3 km Letiště Burgas

8 km Etnografické muzeum Nesebar

156 km Golfové hřiště Cavarna

82 km Rezervace Ropotamo

Premios y Reconocimientos

Prizes and awards

Názory klientů

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Barceló Royal Beach

4.0/5 Round Indicators
| 1236 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

44% Complete

554

Velmi dobré

28% Complete

351

Normální

14% Complete

179

Špatné

7% Complete

88

Velmi špatné

5% Complete

64

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    alicerosie98 Nottingham, Spojené království. 02/13/2019 Páry

    “Amazing ”

    We came end of season to the hotel it was the best holiday. The rooms were amazing and cleaned daily. The staff were friendly especially the bar and food staff. the facilities were great with a big pool inside and outside, lots of bars a gym and a spa. We got an all inclusive deal for a great price. I’d recommend this holiday to anyone.

    BarceloPremium, PAGM v zařízení Barcelo Royal Beach, odpověděl na tuto recenzi.
     Dear alicerosie98, Thank you for being a guest of Barcelo Royal Beach and for taking the time to share with us your positive comments. Thank you for your kind words for our staff at the restaurants and bars. It is great that you enjoyed our facilities, and that you would like to recommend us to the TripAdvisor readers. Finally, please do not hesitate to contact us for any additional details needed for a future reservation of your as we will be glad to welcome you again. Kind regards, Barcelo Royal Beach

    Round Indicators
    Pkelly35 Londýn, Spojené království. 01/06/2019

    “Possibly the most respectable Hotel in Sunny Beach”

    We rented a apartment in the Hotel very very nice great furnishings cool Bathroom, we find this on booking.com Price was same as the Hotel but no complaints the Barcelo is situated within walking distance of flower street Djannys restaurant and the shopping we only had Brewjfast in the hotel what a spread I could have stayed all day Great staff very helpful

    BarceloPremium, PAGM v zařízení Barcelo Royal Beach, odpověděl na tuto recenzi.
     Dear Pkelly35, Thank you for being a guest of Barcelo Royal Beach and for taking the time to share with the TriAdvisor readers your important feedback. We are glad that you enjoyed the central but quiet location of our complex, together with our modern and comfortable units. Please feel most welcome to visit us again as we will be please to attend you in the best manner once again. Kindest regards, The Management

    Round Indicators
    kenandamanda london. 12/10/2018 Krátké dovolené s přáteli

    “Nice Hotel”

    Nice hotel, very spacious, great rooms, well equipped. Nice gym, sauna, massage etc. large pool area. Surrounded by shops. Good room service. Rooms very well kitted out. Had no problems during my stay. would stay again for sure. resort was nice, close to beach, great for buying fake designer goods, and they are quality too, very cheap. i would definately go back to this hotel and resort. djanny restaurant nearby is superb and has great food at low price.

    BarceloPremium, PAGM v zařízení Barcelo Royal Beach, odpověděl na tuto recenzi.
     Dear kenandamanda, First of all, we would like to thank you for being a guest of Barcelo Royal Beach and for sharing with us your valuable feedback. We are glad that you enjoyed our installations and our services, and that we have managed to meet your requirements for a lovely holiday. Please do not hesitate to contact us for a future visit of yours as we will be pleased to welcome you and attend you in the best manner once again. Kindest regards, The Management

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    thomascarlet Aberdeen, Spojené království. 12/02/2018

    “Good value but not 4 star”

    Bulgaria for the first time. Not for us. If you like low cost, beach by day and boozy nights you’ll love it. But most definitely not for us. The locals can be very withdrawn. A smile and a friendly hello costs nothing. Just a different culture I think.

    BarceloPremium, PAGM v zařízení Barcelo Royal Beach, odpověděl na tuto recenzi.
     Dear thomascarlet, Thank you for being a guest of Barcelo Royal Beach and for taking the time to share with us your important feedback. We are sorry that you have note been fully satisfied with the destination, still we do hope that our closed complex has managed to offer you comfort and nice memories. In addition to that, we would like to advise that Sunny Beach offers a variety of sports and spare-time activities and we will be pleased to assist you in making your holiday an enjoyable one with more details . Please do not hesitate to contact us if you would like to share any further comments as your opinion will help us constantly improve our services. Finally, we would like to thank you again and to express our hope to welcome you again in near future as we do believe that the area has a lot of potential to offer for the satisfaction of our guests. Best regards, The Management

    Round Indicators
    geoffreyp282 Huntingdon, Spojené království. 06/25/2014

    “Nezvládali jsme to”

    Ubytovali jsme se v hotelu typu "bed and breakfast" na dva týdny na konci května 2014. Pokoje byly dobré velikosti a vkusně vyzdobené, avšak nebyly z nejčistších. Světlo svítící ze stropu pro dva. Spínače světel do koupelny a plíseň kolem dveří od sprchy a kachliček. Žádný špunt v koupelnovém umyvadle. Personál měl 3 pokusy, a stejně se mu nepovedlo najít špunt, který by seděl. Snídaně — jídlo bylo ok, ale postrádalo nezbytné cukry, vodu na čaj, džem a máslo. Hotel má více vedoucích, než zaměstnanců. Zaměstnanci u stolů pracovali velmi tvrdě a byli přepracovaní, zatímco vedoucí byli v povzdálí. Nutno podotknout, že zrovna nebyla hlavní sezona. Toustovač byl pouze domácí a trvalo mu věčnost opéct dva plátky. Lidé se vzdávali. Pokud byste si vzali nůž na pečivo a v noci vás někdo zastavil, nemohl by vás zatknout za přenášení zbraně. Tímto nožem byste totiž ani ten chleba nenakrájeli. Personál na recepci byl velmi přátelský a zdvořilý. Zástupce firmy Thomas Cook byl velmi vyhýbavý a řekl nám, abychom směřovali všechny stížnosti na recepci. Zkusili jsme to se špuntem do umyvadla, ale zdálo se, že nám vůbec nerozumí a nechtěli jsme strávit na recepci celou dovolenou. Pokoj by měl být určitě zkontrolován alespoň při výměně hostů. Tento hotel byl mnohem lepší než naše předešlé hotely v Bulharsku, ale nebyl skvělý. Předpokládám, že hotel odpoví standardním dopisem s žádným průběhem odeslání.

    Barcelo_Royal_Beach, Deputy General Manager v zařízení Barcelo Royal Beach, odpověděl na tuto recenzi.
     Dear geoffrey p, First of all we would like to thank you for taking the time to leave your comments and recommendations, which really help us to improve the service to our guests. We are deeply concerned about your unsatisfactory experience with us. Since the hotel was opened just two weeks before your arrival there were still some weak points to be improved. Many staff is renewed every season therefore company standards regarding cleanliness takes a little to be implemented, please accept our apologies. On the other hand and unfortunately the breakfast toaster broke (reason why we had to install the domestic one your refer to) and took ages to receive the spare parts to repair it, now it works as it was meant to be. It could be very helpful for us if you could let us know about the unit number you stayed in, in order to check the failures (mold, plug and light fitting hanging) so we can avoid any discomfort with future guests in this unit. If you so decide to give us further explanations, comments or recommendations, by email, we would be glad to hear about it (royalbeach@barcelo.com), also in case you decide to visit us again, so we can prepare a personalized stay, also to apply the better rates & offers available. Thank you again and accept our apologies. Warmest regards, Daniel Bielsa Gibaja Deputy General Manager

    HODNOCENÍ

    Round Indicators

    • únor 13 2019
    • Nottingham, Spojené království
    • Páry

    alicerosie98

    “Amazing ”


    We came end of season to the hotel it was the best holiday. The rooms were amazing and cleaned daily. The staff were friendly especially the bar and food staff. the facilities were great with a big pool inside and outside, lots of bars a gym and a spa. We got an all inclusive deal for a great price. I’d recommend this holiday to anyone.


    BarceloPremium, PAGM v zařízení Barcelo Royal Beach, odpověděl na tuto recenzi.
    Dear alicerosie98, Thank you for being a guest of Barcelo Royal Beach and for taking the time to share with us your positive comments. Thank you for your kind words for our staff at the restaurants and bars. It is great that you enjoyed our facilities, and that you would like to recommend us to the TripAdvisor readers. Finally, please do not hesitate to contact us for any additional details needed for a future reservation of your as we will be glad to welcome you again. Kind regards, Barcelo Royal Beach

    HODNOCENÍ

    Round Indicators

    • leden 6 2019
    • Londýn, Spojené království

    Pkelly35

    “Possibly the most respectable Hotel in Sunny Beach”


    We rented a apartment in the Hotel very very nice great furnishings cool Bathroom, we find this on booking.com Price was same as the Hotel but no complaints the Barcelo is situated within walking distance of flower street Djannys restaurant and the shopping we only had Brewjfast in the hotel what a spread I could have stayed all day Great staff very helpful


    BarceloPremium, PAGM v zařízení Barcelo Royal Beach, odpověděl na tuto recenzi.
    Dear Pkelly35, Thank you for being a guest of Barcelo Royal Beach and for taking the time to share with the TriAdvisor readers your important feedback. We are glad that you enjoyed the central but quiet location of our complex, together with our modern and comfortable units. Please feel most welcome to visit us again as we will be please to attend you in the best manner once again. Kindest regards, The Management

    HODNOCENÍ

    Round Indicators

    • prosinec 10 2018
    • london
    • Krátké dovolené s přáteli

    kenandamanda

    “Nice Hotel”


    Nice hotel, very spacious, great rooms, well equipped. Nice gym, sauna, massage etc. large pool area. Surrounded by shops. Good room service. Rooms very well kitted out. Had no problems during my stay. would stay again for sure. resort was nice, close to beach, great for buying fake designer goods, and they are quality too, very cheap. i would definately go back to this hotel and resort. djanny restaurant nearby is superb and has great food at low price.


    BarceloPremium, PAGM v zařízení Barcelo Royal Beach, odpověděl na tuto recenzi.
    Dear kenandamanda, First of all, we would like to thank you for being a guest of Barcelo Royal Beach and for sharing with us your valuable feedback. We are glad that you enjoyed our installations and our services, and that we have managed to meet your requirements for a lovely holiday. Please do not hesitate to contact us for a future visit of yours as we will be pleased to welcome you and attend you in the best manner once again. Kindest regards, The Management

    HODNOCENÍ

    Round Indicators

    • prosinec 2 2018
    • Aberdeen, Spojené království

    thomascarlet

    “Good value but not 4 star”


    Bulgaria for the first time. Not for us. If you like low cost, beach by day and boozy nights you’ll love it. But most definitely not for us. The locals can be very withdrawn. A smile and a friendly hello costs nothing. Just a different culture I think.


    BarceloPremium, PAGM v zařízení Barcelo Royal Beach, odpověděl na tuto recenzi.
    Dear thomascarlet, Thank you for being a guest of Barcelo Royal Beach and for taking the time to share with us your important feedback. We are sorry that you have note been fully satisfied with the destination, still we do hope that our closed complex has managed to offer you comfort and nice memories. In addition to that, we would like to advise that Sunny Beach offers a variety of sports and spare-time activities and we will be pleased to assist you in making your holiday an enjoyable one with more details . Please do not hesitate to contact us if you would like to share any further comments as your opinion will help us constantly improve our services. Finally, we would like to thank you again and to express our hope to welcome you again in near future as we do believe that the area has a lot of potential to offer for the satisfaction of our guests. Best regards, The Management

    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Huntingdon, Spojené království

    geoffreyp282

    “Nezvládali jsme to”


    Ubytovali jsme se v hotelu typu "bed and breakfast" na dva týdny na konci května 2014. Pokoje byly dobré velikosti a vkusně vyzdobené, avšak nebyly z nejčistších. Světlo svítící ze stropu pro dva. Spínače světel do koupelny a plíseň kolem dveří od sprchy a kachliček. Žádný špunt v koupelnovém umyvadle. Personál měl 3 pokusy, a stejně se mu nepovedlo najít špunt, který by seděl. Snídaně — jídlo bylo ok, ale postrádalo nezbytné cukry, vodu na čaj, džem a máslo. Hotel má více vedoucích, než zaměstnanců. Zaměstnanci u stolů pracovali velmi tvrdě a byli přepracovaní, zatímco vedoucí byli v povzdálí. Nutno podotknout, že zrovna nebyla hlavní sezona. Toustovač byl pouze domácí a trvalo mu věčnost opéct dva plátky. Lidé se vzdávali. Pokud byste si vzali nůž na pečivo a v noci vás někdo zastavil, nemohl by vás zatknout za přenášení zbraně. Tímto nožem byste totiž ani ten chleba nenakrájeli. Personál na recepci byl velmi přátelský a zdvořilý. Zástupce firmy Thomas Cook byl velmi vyhýbavý a řekl nám, abychom směřovali všechny stížnosti na recepci. Zkusili jsme to se špuntem do umyvadla, ale zdálo se, že nám vůbec nerozumí a nechtěli jsme strávit na recepci celou dovolenou. Pokoj by měl být určitě zkontrolován alespoň při výměně hostů. Tento hotel byl mnohem lepší než naše předešlé hotely v Bulharsku, ale nebyl skvělý. Předpokládám, že hotel odpoví standardním dopisem s žádným průběhem odeslání.


    Barcelo_Royal_Beach, Deputy General Manager v zařízení Barcelo Royal Beach, odpověděl na tuto recenzi.
    Dear geoffrey p, First of all we would like to thank you for taking the time to leave your comments and recommendations, which really help us to improve the service to our guests. We are deeply concerned about your unsatisfactory experience with us. Since the hotel was opened just two weeks before your arrival there were still some weak points to be improved. Many staff is renewed every season therefore company standards regarding cleanliness takes a little to be implemented, please accept our apologies. On the other hand and unfortunately the breakfast toaster broke (reason why we had to install the domestic one your refer to) and took ages to receive the spare parts to repair it, now it works as it was meant to be. It could be very helpful for us if you could let us know about the unit number you stayed in, in order to check the failures (mold, plug and light fitting hanging) so we can avoid any discomfort with future guests in this unit. If you so decide to give us further explanations, comments or recommendations, by email, we would be glad to hear about it (royalbeach@barcelo.com), also in case you decide to visit us again, so we can prepare a personalized stay, also to apply the better rates & offers available. Thank you again and accept our apologies. Warmest regards, Daniel Bielsa Gibaja Deputy General Manager

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