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Barceló Hotel Pool  Cairo Pyramids
;
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Mapa a poloha

229 Al Haram Street   12111 Gizah - El Cairo ,   Egipto  


Places of Interest

31 km Mezinárodní letiště Káhira

4 km Pyramidy + Sfinga

8 km Muzeum Egypta

Názory klientů

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Barceló Cairo Pyramids

4.0/5 Round Indicators
| 1091 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

30% Complete

338

Velmi dobré

35% Complete

386

Normální

20% Complete

221

Špatné

7% Complete

80

Velmi špatné

6% Complete

66

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    Round Indicators
    willham1963 Melbourne, Austrálie. 11/28/2019 Páry

    “Don’t stay here”

    We stayed here in early November. The rooms in particular the bathrooms are filthy. Someone tried to enter our room at 1.00am in the morning so if you do stay here ensure you use the security latch. Whilst management was responsive to our issues and gave us an upgrade on our return from Alexandria again the rooms in particular the bathrooms are filthy. If you have a choice avoid, our experience was terrible.

    BarceloCairo, Manager v zařízení Barcelo Cairo Pyramids, odpověděl na tuto recenzi.
     Dear our valuable guest , Thank you for taking your valuable time to share your comments regarding the last stay at Barcelo Cairo Pyramids. We were very disappointed to read your experience during your stay in our Barceló Cairo Pyramids hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. We are so sorry for the experience related to a guest tried to enter your room by mistake and we can assure that we follow a very restricted safety procedures regarding the door locks so that no one can enter the room unless the guest himself , Moreover, our security team and night manager are available to deal with such comments immediately and we are glade that our team upgraded your room in the second stay as a gesture of good well. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Kind Regards Hotel Management

    Round Indicators
    lynff Tannum Sands, Austrálie. 11/15/2019

    “Comfy beds and quiet rooms”

    The Barcelo Hotel Cairo looked like it had been an upmarket hotel that had seen better days, with mould in the bathroom and marked carpets. However, the bed was very comfortable, the room was very quiet, the water pressure in the shower was good and the staff were friendly and obliging. The pool was clean and you could see the Great Pyramid from the top floor. We ate in the hotel as there was really no choice close by. We tried each restaurant and enjoyed the buffet on the first floor the best. A good hotel for a stopover to see the pyramids but not as a base to see the sights of Old Cairo.

    BarceloCairo, Manager v zařízení Barcelo Cairo Pyramids, odpověděl na tuto recenzi.
     Dear our valuable guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Cairo Pyramids.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. We would like to thank you for pointing out to the comfort of our beds , quietness , water pressure . We are so happy that you found staff helpful and friendly . We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind Regards Hotel Management

    Round Indicators
    Robert Charles I Brisbane Region, Austrálie. 11/11/2019

    “Room was okay - restaurants were ordinary”

    This hotel would have been included in our itinerary on price but was only average. We spent two nights there and went two in house restaurants and the food was edible but really only average, Other guests had a similar experience. The room experience was okay. There was some mould in the shower area but the room was generally clean. Overall, we were comfortable but our in-house dining experience really pulled the stay down to average.

    BarceloCairo, Manager v zařízení Barcelo Cairo Pyramids, odpověděl na tuto recenzi.
     Dear Mr. Robert, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future occasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. We are so sorry regarding your experience with the dining although our chefs do their best to satisfy the guests and available during the meals for any special request, please rest assured that we will communicate your comment to the executive chef for an improvement action. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind Regards Hotel Management

    Round Indicators
    ayeshaapril28 Čennaj (Madrás), Indie. 11/10/2019 S rodinou

    “Very gd hotel”

    We stayed there at this hotel for a couple of days. Friendly staff.. Excellent buffet.. And decent rooms.. And u can see d pyramids at a distance from their rooftop... Well located as well.. Pretty close to the Giza pyramids n they also ha E a market area nearby.. Which is open till late in the night.. And overall a safe and nice place to stay

    BarceloCairo, Manager v zařízení Barcelo Cairo Pyramids, odpověděl na tuto recenzi.
     Dear our valuable guest, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Giza . We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are so glade that you enjoyed the beautiful view of the pyramids from our Hourse restaurant . finally, we are so happy that you found that the hotel is nice and safe. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards Hotel Management

    Round Indicators
    Hungry-hulo Mumbaí (Bombaj), Indie. 11/05/2019

    “Friendly staff”

    Clean rooms. Friendly and helpful staff. Good spread at the breakfast buffet. Live egg station. The dinner buffet is good too, but less elaborate than breakfast. Good, sustained internet connectivity with high speed. Adequate and rapid elevators. There is a very useful ATM at the lobby level that converts your U.S. dollars and euros to local currency, i.e Egyptian Pounds at current exchange rates, but it stocks out quickly and is replenished with cash around 12 noon.

    BarceloCairo, Manager v zařízení Barcelo Cairo Pyramids, odpověděl na tuto recenzi.
     Dear our valuable guest, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also greatly appreciate your comments on the quality and variety of our breakfast buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. As for the dinner, we have communicated your comment to the chef for an improvement action. Thank you also for mentioning how pleased you were with our complimentary WIFI service as we appreciate how important this aspect is for many of our guests these days for communication benefits. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards Hotel Management

    HODNOCENÍ

    Round Indicators

    • listopad 28 2019
    • Melbourne, Austrálie
    • Páry

    willham1963

    “Don’t stay here”


    We stayed here in early November. The rooms in particular the bathrooms are filthy. Someone tried to enter our room at 1.00am in the morning so if you do stay here ensure you use the security latch. Whilst management was responsive to our issues and gave us an upgrade on our return from Alexandria again the rooms in particular the bathrooms are filthy. If you have a choice avoid, our experience was terrible.


    BarceloCairo, Manager v zařízení Barcelo Cairo Pyramids, odpověděl na tuto recenzi.
    Dear our valuable guest , Thank you for taking your valuable time to share your comments regarding the last stay at Barcelo Cairo Pyramids. We were very disappointed to read your experience during your stay in our Barceló Cairo Pyramids hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. We are so sorry for the experience related to a guest tried to enter your room by mistake and we can assure that we follow a very restricted safety procedures regarding the door locks so that no one can enter the room unless the guest himself , Moreover, our security team and night manager are available to deal with such comments immediately and we are glade that our team upgraded your room in the second stay as a gesture of good well. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Kind Regards Hotel Management

    HODNOCENÍ

    Round Indicators

    • listopad 15 2019
    • Tannum Sands, Austrálie

    lynff

    “Comfy beds and quiet rooms”


    The Barcelo Hotel Cairo looked like it had been an upmarket hotel that had seen better days, with mould in the bathroom and marked carpets. However, the bed was very comfortable, the room was very quiet, the water pressure in the shower was good and the staff were friendly and obliging. The pool was clean and you could see the Great Pyramid from the top floor. We ate in the hotel as there was really no choice close by. We tried each restaurant and enjoyed the buffet on the first floor the best. A good hotel for a stopover to see the pyramids but not as a base to see the sights of Old Cairo.


    BarceloCairo, Manager v zařízení Barcelo Cairo Pyramids, odpověděl na tuto recenzi.
    Dear our valuable guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Cairo Pyramids.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. We would like to thank you for pointing out to the comfort of our beds , quietness , water pressure . We are so happy that you found staff helpful and friendly . We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind Regards Hotel Management

    HODNOCENÍ

    Round Indicators

    • listopad 11 2019
    • Brisbane Region, Austrálie

    Robert Charles I

    “Room was okay - restaurants were ordinary”


    This hotel would have been included in our itinerary on price but was only average. We spent two nights there and went two in house restaurants and the food was edible but really only average, Other guests had a similar experience. The room experience was okay. There was some mould in the shower area but the room was generally clean. Overall, we were comfortable but our in-house dining experience really pulled the stay down to average.


    BarceloCairo, Manager v zařízení Barcelo Cairo Pyramids, odpověděl na tuto recenzi.
    Dear Mr. Robert, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future occasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. We are so sorry regarding your experience with the dining although our chefs do their best to satisfy the guests and available during the meals for any special request, please rest assured that we will communicate your comment to the executive chef for an improvement action. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind Regards Hotel Management

    HODNOCENÍ

    Round Indicators

    • listopad 10 2019
    • Čennaj (Madrás), Indie
    • S rodinou

    ayeshaapril28

    “Very gd hotel”


    We stayed there at this hotel for a couple of days. Friendly staff.. Excellent buffet.. And decent rooms.. And u can see d pyramids at a distance from their rooftop... Well located as well.. Pretty close to the Giza pyramids n they also ha E a market area nearby.. Which is open till late in the night.. And overall a safe and nice place to stay


    BarceloCairo, Manager v zařízení Barcelo Cairo Pyramids, odpověděl na tuto recenzi.
    Dear our valuable guest, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Giza . We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are so glade that you enjoyed the beautiful view of the pyramids from our Hourse restaurant . finally, we are so happy that you found that the hotel is nice and safe. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards Hotel Management

    HODNOCENÍ

    Round Indicators

    • listopad 5 2019
    • Mumbaí (Bombaj), Indie

    Hungry-hulo

    “Friendly staff”


    Clean rooms. Friendly and helpful staff. Good spread at the breakfast buffet. Live egg station. The dinner buffet is good too, but less elaborate than breakfast. Good, sustained internet connectivity with high speed. Adequate and rapid elevators. There is a very useful ATM at the lobby level that converts your U.S. dollars and euros to local currency, i.e Egyptian Pounds at current exchange rates, but it stocks out quickly and is replenished with cash around 12 noon.


    BarceloCairo, Manager v zařízení Barcelo Cairo Pyramids, odpověděl na tuto recenzi.
    Dear our valuable guest, Thank you very much for sharing this great review of your recent stay at Barceló Cairo Pyramids. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also greatly appreciate your comments on the quality and variety of our breakfast buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. As for the dinner, we have communicated your comment to the chef for an improvement action. Thank you also for mentioning how pleased you were with our complimentary WIFI service as we appreciate how important this aspect is for many of our guests these days for communication benefits. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards Hotel Management

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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