Barceló Tambor Beach  Hotel Beach
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Mapa a poloha

Playa Tambor, Puntarenas   771-1150 Tambor ,   Costa Rica  


Places of Interest

3,2 km Letiště Tambor

32 m Playa Tambor

1 km Golfový klub Los Delfines

18 km Národní park Curú

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Tambor

4.0/5 Round Indicators
| 2647 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

48% Complete

1284

Velmi dobré

25% Complete

667

Normální

13% Complete

361

Špatné

7% Complete

196

Velmi špatné

5% Complete

140

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    Round Indicators
    ryanwatton Atlanta, Georgia. 03/16/2019 S rodinou

    “The location was beautiful, the room not so much”

    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.
    Round Indicators
    Vivian M Laurel, New York, United States. 03/10/2019 Páry

    “Our Favorite beach retreat”

    We have been going to Barcelo Tambor off and on for 12 years. The good food, beautiful beach, friendly staff and reasonable price make this our favorite beach stop in Costa Rica. The trip form San Jose by car and ferry is very scenic and enjoyable. The staff recognizes us from previous years and we feel really at home here. Great security. We will continue to return.

    Katia B, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
     Dear customer, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tambor was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    NorthStar52915113463 San Jose, Kostarika. 03/07/2019 Páry

    “Don’t go to Barcelo Tambor”

    Very poor customer service Refused wifi usage when requested No towels in the room Reception staff arrogant and unhelpful Issues resolution was non existent Restaurant staff were very good as were the housekeeping Management should be trained in conflict resolution

    Katia B, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
     Dear customer, Thank you for sharing a review of Barceló Tambor It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Atte. Raúl Arranz Director

    Round Indicators
    Marilyn D Cambridge, Kanada. 03/06/2019

    “Beach great, but beware of AC land trip from airport!”

    Beach and ocean great, buffet food good but repetitive,not great selection, fresh fruit best ever eaten! Japanese and Rancho steakhouse quite good. Resort very remote! Don’t expect to walk anywhere, but beach, only small town close, nothing there . No shopping, market etc. Resort very clean, beautifully landscaped. Everything in Spanish, even entertainment as cater to Costa Ricans, 98% of guests! Filled the resort on the weekend and took over. No English!!Lonely if a social person and have not mastered the language. Unfortunately, through a mixup with our Travel agent we should have been at a resort with more English speaking Canadians! Air Canada rep at airport sent the 2 of us from airport alone for the 4hour trip to resort ( she said 2.5-3)with a driver speaking only a few words in English. Due to construction through the mountains, for about 29-30 km ,we were terrified of the road conditions. Yellow and orange tape barricades to drop offs etc. And a driver who though he was in the Daytona 500, all over the narrow road and hairpin turns...first thing arriving wanted another way to depart! Tried twice AC would not cooperate, saying road safe...according to their standards maybe but...Customer relations amazing trying to help, saying happening all the time with CND’s.10 of us there trying for help. Small local airport down the beach fully booked for a departure flight to airport to Liberia to avoid road. No AC rep at resort ( apparently she said does not have to be there as far away and AC knows) cannot get in’s and out at a meeting as none! Flounder around finding out things for yourself! First time ever at a resort for us! Air Transat had a rep and her folks mainly came by ferry , not land, and she was there for them! Sorry, never again..loved ocean, beach,weather but stressed with AC attitude and no representation and no English.

    Katia B, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
     Madam Marilyn, In Barceló Tambor we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    Navigator53144987081 01/06/2019 S rodinou

    “Muy bien”

    Gjfjhhyctztdyvyfyfyctctvybjcrxrvcect j yvdrxrxr tfxtvtvjctcectddcychbjfcrqvjoitdxqgjyfghfggdghjjhggefvvnhthhytghjtteerhuooknbhvvffrthvycydtwtsrchbinomonihyfrdtrsectvjnj txexrvybjvtdybyd6byf5vycyvycyvy. Tvyvyctcyvufyvy

    Katia B, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
     Estimado Navigator53144987081: Gracias por sus comentarios. Atte. Raúl Arranz

    HODNOCENÍ

    Round Indicators

    • březen 16 2019
    • Atlanta, Georgia
    • S rodinou

    ryanwatton

    “The location was beautiful, the room not so much”


    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.


    HODNOCENÍ

    Round Indicators

    • březen 10 2019
    • Laurel, New York, United States
    • Páry

    Vivian M

    “Our Favorite beach retreat”


    We have been going to Barcelo Tambor off and on for 12 years. The good food, beautiful beach, friendly staff and reasonable price make this our favorite beach stop in Costa Rica. The trip form San Jose by car and ferry is very scenic and enjoyable. The staff recognizes us from previous years and we feel really at home here. Great security. We will continue to return.


    Katia B, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
    Dear customer, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tambor was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Atte. Raúl Arranz Director Hotel Barceló Tambor

    HODNOCENÍ

    Round Indicators

    • březen 7 2019
    • San Jose, Kostarika
    • Páry

    NorthStar52915113463

    “Don’t go to Barcelo Tambor”


    Very poor customer service Refused wifi usage when requested No towels in the room Reception staff arrogant and unhelpful Issues resolution was non existent Restaurant staff were very good as were the housekeeping Management should be trained in conflict resolution


    Katia B, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
    Dear customer, Thank you for sharing a review of Barceló Tambor It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Atte. Raúl Arranz Director

    HODNOCENÍ

    Round Indicators

    • březen 6 2019
    • Cambridge, Kanada

    Marilyn D

    “Beach great, but beware of AC land trip from airport!”


    Beach and ocean great, buffet food good but repetitive,not great selection, fresh fruit best ever eaten! Japanese and Rancho steakhouse quite good. Resort very remote! Don’t expect to walk anywhere, but beach, only small town close, nothing there . No shopping, market etc. Resort very clean, beautifully landscaped. Everything in Spanish, even entertainment as cater to Costa Ricans, 98% of guests! Filled the resort on the weekend and took over. No English!!Lonely if a social person and have not mastered the language. Unfortunately, through a mixup with our Travel agent we should have been at a resort with more English speaking Canadians! Air Canada rep at airport sent the 2 of us from airport alone for the 4hour trip to resort ( she said 2.5-3)with a driver speaking only a few words in English. Due to construction through the mountains, for about 29-30 km ,we were terrified of the road conditions. Yellow and orange tape barricades to drop offs etc. And a driver who though he was in the Daytona 500, all over the narrow road and hairpin turns...first thing arriving wanted another way to depart! Tried twice AC would not cooperate, saying road safe...according to their standards maybe but...Customer relations amazing trying to help, saying happening all the time with CND’s.10 of us there trying for help. Small local airport down the beach fully booked for a departure flight to airport to Liberia to avoid road. No AC rep at resort ( apparently she said does not have to be there as far away and AC knows) cannot get in’s and out at a meeting as none! Flounder around finding out things for yourself! First time ever at a resort for us! Air Transat had a rep and her folks mainly came by ferry , not land, and she was there for them! Sorry, never again..loved ocean, beach,weather but stressed with AC attitude and no representation and no English.


    Katia B, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
    Madam Marilyn, In Barceló Tambor we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Atte. Raúl Arranz Director Hotel Barceló Tambor

    HODNOCENÍ

    Round Indicators

    • leden 6 2019
    • S rodinou

    Navigator53144987081

    “Muy bien”


    Gjfjhhyctztdyvyfyfyctctvybjcrxrvcect j yvdrxrxr tfxtvtvjctcectddcychbjfcrqvjoitdxqgjyfghfggdghjjhggefvvnhthhytghjtteerhuooknbhvvffrthvycydtwtsrchbinomonihyfrdtrsectvjnj txexrvybjvtdybyd6byf5vycyvycyvy. Tvyvyctcyvufyvy


    Katia B, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
    Estimado Navigator53144987081: Gracias por sus comentarios. Atte. Raúl Arranz

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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