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Barceló Tambor Beach  Hotel Beach
;
map

Mapa a poloha

Playa Tambor, Puntarenas   771-1150 Tambor ,   Costa Rica  


Places of Interest

3,2 km Letiště Tambor

32 m Playa Tambor

1 km Golfový klub Los Delfines

18 km Národní park Curú

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Tambor

4.0/5 Round Indicators
| 3091 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

47% Complete

1459

Velmi dobré

25% Complete

773

Normální

13% Complete

428

Špatné

8% Complete

256

Velmi špatné

5% Complete

176

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    Round Indicators
    rad502019 11/21/2019 Krátké dovolené s přáteli

    “Barcelo Tambor resort, Costa Rica”

    1. Very limited Wi-Fi coverage. Was not informed about this upfront. 2. Bathroom not clean upon arrival & no towels in the room. 3. Ridiculous system for lining up before 8:00 AM to make a dinner reservation.
    Round Indicators
    yuriria91 11/03/2019 Páry

    “Trip to Barcelo Tambor”

    The hotel is in a great location and the view is priceless, but the road to get to the location is in construction so is not the best. The food was okay we were hoping to have more traditional meals. The majority of the staff is friendly. I will come back to this hotel again!

    BTAMBOR, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
     Dear Customer: We greatly appreciate the time spent reviewing your recent experience at our Barceló Tambor hotel, we always strive to exceed the expectations of our customers. We will take your suggestion into account, guaranteeing the maximum enjoyment of our visitors. It will be an honor for us to serve you again in the future. Cordially. Christian Alvarado Castro director Hotel Barceló Tambor

    Round Indicators
    Relax686027 Kostarika. 10/13/2019 Páry

    “Our worst experience in an All inclusive Hotel in CR”

    My Girlfriend and I used to frequent Barcelo Hotels in Costa Rica. We personally love Occidental Tamarindo and Papagayo, Initially we make a reservation in Tambor by mistake as we wanted to reservate in Tamarindo so we immediately wrote an email to Bacerlo staff to kindly request to transfer our reservation from Tambor to Tamarindo. Victor Rangel, Commercial Director as stayed in him email signature told us that we had to pay a money penality for the cancelation so I remember him again that we only wanted to transfer our reservation from one hotel to another. Again Victor Rangel without any sense of kindness just wrote in the email textually: "you will pay the corresponding money penalty" Facing this situation we decide to spend our vacations in Barcelo Tambor. We accidentally assumed the this will be as great as the other ones but it was our worst experience in an All Inclusive hotel EVER. Starting with our check-in, a young lady with a very bad customer service gave us the keys of the room but never spent a second to tell us our benefits as Intense Members of My Barcelo. Constantly we had to remember the staff the benefits that Tamarindo and Papagayo used to give us. 3 hours later of the check-in we received a note on the room that says that we need to go to reception again. Once we came to the reception they told us the we will need to pay more money because the young lady made a mistake in the payment (very bad situation to start a vacations Stay) Rooms are old and smell bad, Next days the cleaning room service came to late and didn't even change the towels for a clean ones. The foods is even worst than the things mentioned above, every time seems that they don't even care about the quality and flavor of the food, we really felt the need to go out the hotel in search of good food, really bad deserts and buffet. The staff kindness is practically non-existent, always seems that they don't really want to be there, most of them didn't even could respond anything to a simple "thank you" we gave. At the time of our check-out we had to remember they again about our benefits as Intense Members when they came into our room at 11:00am to clean it without even making sure if we have letf the room, we felt we were expelled. The only good thing we noted was the entertainment staff at the nights.

    BTAMBOR, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
     Dear Customer: We appreciate your time in sending us your comment, we have carefully read each of the situations presented during your stay, so I would like you to accept our sincere apologies. We have instructed our reception manager to refresh your team about the information they should provide to each of our visitors, covering questions in a friendly and helpful manner, which characterizes us. With the same importance that they are clear and cover all the concerns that arise regarding the variety of services provided to our My Barceló clients. As for our room cleaning service, we have implemented with our department manager, greater control over the different protocols carried out. We are very surprised by the content of your comment about the quality of our cuisine, we will immediately review our food program providing the relevant improvements, thus guaranteeing maximum delight for each of our visitors. We look forward to receiving you again at our Barceló Tambor hotel and thus have the opportunity to provide you with a stay according to your expectations. Cordially. Christian Alvarado Castro director Hotel Barceló Tambor

    Round Indicators
    vendyhorejsova Sušice, Česká republika. 05/17/2019

    “Exotická dovolená s kolibříky a leguany”

    Hotel je umístěn vedle pláže, ale je zde hodně mělká voda, takže si nemůžete pořádně zaskákat ve vlnách. Je zde velký a členitý bazen, ale máte zákaz použít vodní matraci, je to prý hodně nebezpečné. V bufetové restauraci byli hodně špinavé sklenice na juice a hrneček na kávu měl okraje od včerejší kávy, také talíře byli občas ulepené od starého jídla. Problém byl telefonní signal, byl slabý nebo žádný, takže sms šla domů i dva dny. V jiných hotelech je všude wifi free, zde je placený internet a to ještě špatný, na základě recenzí jsme si ho ani nezaplatili. Po celém hotelu stále potkávate různá zvířata, je zde plno leguanu a veverek, na květiny létaji kolibříci a papoušci vám přelétavají nad hlavou, nádherná příroda.

    BTAMBOR, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
     Vážený zákazníku: Velice vám děkujeme za čas strávený sdílením osobních dojmů z Vašeho pobytu v našem hotelu Barceló Tambor. Litujeme, že jsme nebyli schopni plně pokrýt vaše očekávání. Můžete si být jisti, že nám váš komentář umožní zlepšit zkušenosti, které vytváříme pro naše klienty. Atte. Raúl Arranz Ředitel Hotel Barceló Tambor

    Round Indicators
    Navigator53144987081 01/06/2019 S rodinou

    “Muy bien”

    Gjfjhhyctztdyvyfyfyctctvybjcrxrvcect j yvdrxrxr tfxtvtvjctcectddcychbjfcrqvjoitdxqgjyfghfggdghjjhggefvvnhthhytghjtteerhuooknbhvvffrthvycydtwtsrchbinomonihyfrdtrsectvjnj txexrvybjvtdybyd6byf5vycyvycyvy. Tvyvyctcyvufyvy

    Katia B, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
     Estimado Navigator53144987081: Gracias por sus comentarios. Atte. Raúl Arranz

    HODNOCENÍ

    Round Indicators

    • listopad 21 2019
    • Krátké dovolené s přáteli

    rad502019

    “Barcelo Tambor resort, Costa Rica”


    1. Very limited Wi-Fi coverage. Was not informed about this upfront. 2. Bathroom not clean upon arrival & no towels in the room. 3. Ridiculous system for lining up before 8:00 AM to make a dinner reservation.


    HODNOCENÍ

    Round Indicators

    • listopad 3 2019
    • Páry

    yuriria91

    “Trip to Barcelo Tambor”


    The hotel is in a great location and the view is priceless, but the road to get to the location is in construction so is not the best. The food was okay we were hoping to have more traditional meals. The majority of the staff is friendly. I will come back to this hotel again!


    BTAMBOR, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
    Dear Customer: We greatly appreciate the time spent reviewing your recent experience at our Barceló Tambor hotel, we always strive to exceed the expectations of our customers. We will take your suggestion into account, guaranteeing the maximum enjoyment of our visitors. It will be an honor for us to serve you again in the future. Cordially. Christian Alvarado Castro director Hotel Barceló Tambor

    HODNOCENÍ

    Round Indicators

    • říjen 13 2019
    • Kostarika
    • Páry

    Relax686027

    “Our worst experience in an All inclusive Hotel in CR”


    My Girlfriend and I used to frequent Barcelo Hotels in Costa Rica. We personally love Occidental Tamarindo and Papagayo, Initially we make a reservation in Tambor by mistake as we wanted to reservate in Tamarindo so we immediately wrote an email to Bacerlo staff to kindly request to transfer our reservation from Tambor to Tamarindo. Victor Rangel, Commercial Director as stayed in him email signature told us that we had to pay a money penality for the cancelation so I remember him again that we only wanted to transfer our reservation from one hotel to another. Again Victor Rangel without any sense of kindness just wrote in the email textually: "you will pay the corresponding money penalty" Facing this situation we decide to spend our vacations in Barcelo Tambor. We accidentally assumed the this will be as great as the other ones but it was our worst experience in an All Inclusive hotel EVER. Starting with our check-in, a young lady with a very bad customer service gave us the keys of the room but never spent a second to tell us our benefits as Intense Members of My Barcelo. Constantly we had to remember the staff the benefits that Tamarindo and Papagayo used to give us. 3 hours later of the check-in we received a note on the room that says that we need to go to reception again. Once we came to the reception they told us the we will need to pay more money because the young lady made a mistake in the payment (very bad situation to start a vacations Stay) Rooms are old and smell bad, Next days the cleaning room service came to late and didn't even change the towels for a clean ones. The foods is even worst than the things mentioned above, every time seems that they don't even care about the quality and flavor of the food, we really felt the need to go out the hotel in search of good food, really bad deserts and buffet. The staff kindness is practically non-existent, always seems that they don't really want to be there, most of them didn't even could respond anything to a simple "thank you" we gave. At the time of our check-out we had to remember they again about our benefits as Intense Members when they came into our room at 11:00am to clean it without even making sure if we have letf the room, we felt we were expelled. The only good thing we noted was the entertainment staff at the nights.


    BTAMBOR, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
    Dear Customer: We appreciate your time in sending us your comment, we have carefully read each of the situations presented during your stay, so I would like you to accept our sincere apologies. We have instructed our reception manager to refresh your team about the information they should provide to each of our visitors, covering questions in a friendly and helpful manner, which characterizes us. With the same importance that they are clear and cover all the concerns that arise regarding the variety of services provided to our My Barceló clients. As for our room cleaning service, we have implemented with our department manager, greater control over the different protocols carried out. We are very surprised by the content of your comment about the quality of our cuisine, we will immediately review our food program providing the relevant improvements, thus guaranteeing maximum delight for each of our visitors. We look forward to receiving you again at our Barceló Tambor hotel and thus have the opportunity to provide you with a stay according to your expectations. Cordially. Christian Alvarado Castro director Hotel Barceló Tambor

    HODNOCENÍ

    Round Indicators

    • květen 17 2019
    • Sušice, Česká republika

    vendyhorejsova

    “Exotická dovolená s kolibříky a leguany”


    Hotel je umístěn vedle pláže, ale je zde hodně mělká voda, takže si nemůžete pořádně zaskákat ve vlnách. Je zde velký a členitý bazen, ale máte zákaz použít vodní matraci, je to prý hodně nebezpečné. V bufetové restauraci byli hodně špinavé sklenice na juice a hrneček na kávu měl okraje od včerejší kávy, také talíře byli občas ulepené od starého jídla. Problém byl telefonní signal, byl slabý nebo žádný, takže sms šla domů i dva dny. V jiných hotelech je všude wifi free, zde je placený internet a to ještě špatný, na základě recenzí jsme si ho ani nezaplatili. Po celém hotelu stále potkávate různá zvířata, je zde plno leguanu a veverek, na květiny létaji kolibříci a papoušci vám přelétavají nad hlavou, nádherná příroda.


    BTAMBOR, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
    Vážený zákazníku: Velice vám děkujeme za čas strávený sdílením osobních dojmů z Vašeho pobytu v našem hotelu Barceló Tambor. Litujeme, že jsme nebyli schopni plně pokrýt vaše očekávání. Můžete si být jisti, že nám váš komentář umožní zlepšit zkušenosti, které vytváříme pro naše klienty. Atte. Raúl Arranz Ředitel Hotel Barceló Tambor

    HODNOCENÍ

    Round Indicators

    • leden 6 2019
    • S rodinou

    Navigator53144987081

    “Muy bien”


    Gjfjhhyctztdyvyfyfyctctvybjcrxrvcect j yvdrxrxr tfxtvtvjctcectddcychbjfcrqvjoitdxqgjyfghfggdghjjhggefvvnhthhytghjtteerhuooknbhvvffrthvycydtwtsrchbinomonihyfrdtrsectvjnj txexrvybjvtdybyd6byf5vycyvycyvy. Tvyvyctcyvufyvy


    Katia B, Revenue v zařízení Barcelo Tambor, odpověděl na tuto recenzi.
    Estimado Navigator53144987081: Gracias por sus comentarios. Atte. Raúl Arranz

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

    Načítám sazby....
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