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Barceló San José Palacio Hotel Restaurant
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Mapa a poloha

Residencial El Robledal, La Uruca, 4581150   10107 San José de Costa Rica ,   Costa Rica  


Places of Interest

14,3 km Mezinárodní letiště Juan Santamaría

180 km Playa Tambor

262 km Pláž Langosta

11 km Golfové hřiště Valle del Sol

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló San José

4.0/5 Round Indicators
| 2418 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spaní

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


Názory

Výborné

40% Complete

973

Velmi dobré

33% Complete

806

Normální

16% Complete

392

Špatné

5% Complete

130

Velmi špatné

4% Complete

118

Filtrovat podle

Seřadit podle

    Round Indicators
    craiggH8504GB 01/23/2020

    “First class hotel.”

    We stayed here as our first stop on a Caravan tour. Staff was very accomodating to get us in our room early. We arrived a day early on our own . Hotel shuttle picked us up and was encluded in price. Included breakfast was great.
    Round Indicators
    joacimc2015 Stockholm, Švédsko. 01/22/2020

    “outdated hotel with bad service and off location”

    This hotel is located outside of city and there is no taxis around. The pool is to cold to even take a dip. The service is very bad overall. The prices of food and drinks is horrible. You have to carry cash if you wish to get a drink or food inside the hotel area as you cant put anything on your room-bill. Very akward. This is a 3 star hotel. not more.
    Round Indicators
    Scott C Panama, Panama. 01/20/2020

    “Asides from lights and internet not working it was decent”

    Asides from lights and the internet not working it was decent. The restaurant made me a bit sad, but I'll review that under their name directly. The breakfast buffet was pretty packed and long line for a single person running an omelet station. Although she was speedy. The spread was more than continental but not a lot of super fresh stuff. Felt very commercial. The venue overall was decent but felt to be aging and needing some TLC. The room decor appeared to be somewhat placed from another venue and didn't quite fit aesthetically. The service from the staff was pretty good. Repair guys came quickly when we reported the power issue with the room card reader. The internet issue was disregarded at first then I found a workaround the next day.

    Channel M, Director General v zařízení Barcelo San Jose, odpověděl na tuto recenzi.
     Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards, Carlos Ruíz, Director

    Round Indicators
    CWrDerbyshire 01/18/2020 Pro jednotlivce

    “Disappointing ”

    I was really disappointed by my recent stay at the Barceló SAN José as part of a package tour. There were three major issues. 1) The room. My room was adequate for one night but undoubtedly one of the smallest in the hotel. The greatest problem was the bathroom. It was very small and almost impossible to turn around. The water pressure was terrible and it was virtually impossible to shower properly. 2) the bar staff. As we were on an all inclusive package we were treated as second class guests and the bar staff were really unfriendly. I got the impression they made us wait intentionally even though I tried to order in Spanish. 3) the restaurant. The buffet food is adequate although only one step up from school dinners. Breakfast was a disaster. There was no coffee, no tea and no bread. The choice of spreads for toast is poor. All in all I would avoid this hotel.

    Channel M, Director de Relaciones Públicas v zařízení Barcelo San Jose, odpověděl na tuto recenzi.
     Dear Guest: Thank you for sharing a review of Barceló San José. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention, in Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Best Regards, Carlos Ruiz. Director.

    Round Indicators
    gfiprint Croton on Hudson, New York. 01/17/2020

    “A great place to stay in San Jose”

    This is a family owned and run Hotel and it is comfortable and very well appointed. It is not the 4 Seasons but a great place at a reasonable price with a tremendous amount of amenities not to mention in the city of San Jose

    Channel M, Director General v zařízení Barcelo San Jose, odpověděl na tuto recenzi.
     Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations. Best regards, Carlos Ruíz, Director

    HODNOCENÍ

    Round Indicators

    • leden 23 2020

    craiggH8504GB

    “First class hotel.”


    We stayed here as our first stop on a Caravan tour. Staff was very accomodating to get us in our room early. We arrived a day early on our own . Hotel shuttle picked us up and was encluded in price. Included breakfast was great.


    HODNOCENÍ

    Round Indicators

    • leden 22 2020
    • Stockholm, Švédsko

    joacimc2015

    “outdated hotel with bad service and off location”


    This hotel is located outside of city and there is no taxis around. The pool is to cold to even take a dip. The service is very bad overall. The prices of food and drinks is horrible. You have to carry cash if you wish to get a drink or food inside the hotel area as you cant put anything on your room-bill. Very akward. This is a 3 star hotel. not more.


    HODNOCENÍ

    Round Indicators

    • leden 20 2020
    • Panama, Panama

    Scott C

    “Asides from lights and internet not working it was decent”


    Asides from lights and the internet not working it was decent. The restaurant made me a bit sad, but I'll review that under their name directly. The breakfast buffet was pretty packed and long line for a single person running an omelet station. Although she was speedy. The spread was more than continental but not a lot of super fresh stuff. Felt very commercial. The venue overall was decent but felt to be aging and needing some TLC. The room decor appeared to be somewhat placed from another venue and didn't quite fit aesthetically. The service from the staff was pretty good. Repair guys came quickly when we reported the power issue with the room card reader. The internet issue was disregarded at first then I found a workaround the next day.


    Channel M, Director General v zařízení Barcelo San Jose, odpověděl na tuto recenzi.
     Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards, Carlos Ruíz, Director

    HODNOCENÍ

    Round Indicators

    • leden 18 2020
    • Pro jednotlivce

    CWrDerbyshire

    “Disappointing ”


    I was really disappointed by my recent stay at the Barceló SAN José as part of a package tour. There were three major issues. 1) The room. My room was adequate for one night but undoubtedly one of the smallest in the hotel. The greatest problem was the bathroom. It was very small and almost impossible to turn around. The water pressure was terrible and it was virtually impossible to shower properly. 2) the bar staff. As we were on an all inclusive package we were treated as second class guests and the bar staff were really unfriendly. I got the impression they made us wait intentionally even though I tried to order in Spanish. 3) the restaurant. The buffet food is adequate although only one step up from school dinners. Breakfast was a disaster. There was no coffee, no tea and no bread. The choice of spreads for toast is poor. All in all I would avoid this hotel.


    Channel M, Director de Relaciones Públicas v zařízení Barcelo San Jose, odpověděl na tuto recenzi.
    Dear Guest: Thank you for sharing a review of Barceló San José. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention, in Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Best Regards, Carlos Ruiz. Director.

    HODNOCENÍ

    Round Indicators

    • leden 17 2020
    • Croton on Hudson, New York

    gfiprint

    “A great place to stay in San Jose”


    This is a family owned and run Hotel and it is comfortable and very well appointed. It is not the 4 Seasons but a great place at a reasonable price with a tremendous amount of amenities not to mention in the city of San Jose


    Channel M, Director General v zařízení Barcelo San Jose, odpověděl na tuto recenzi.
     Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations. Best regards, Carlos Ruíz, Director

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