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Barceló Hotel Pool  Maya Beach
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Mapa a poloha

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos

Ocenění a uznání

Názory klientů

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Barceló Maya Beach

4.5/5 Round Indicators
| 12193 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

55% Complete

6712

Velmi dobré

26% Complete

3290

Normální

9% Complete

1205

Špatné

4% Complete

535

Velmi špatné

3% Complete

451

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    Round Indicators
    Scenic23149422594 10/14/2019

    “RIVERIA MAYA - BEAUTIFUL”

    Great vacation!! Beautiful resort, friendly staff. We loved everything about the Barceló Maya Caribe. Everything is easily accessible, paved walkways to all of the other buildings, - Maya Beach, Caribe, Colonial, Tropical, Palace. The resort is big and requires walking, which ensured we were still able to get some exercising in without spending our whole vacation in the gym.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear Guest, Thank you for choosing Barceló Maya Beach and for taking the time to write such a wonderful review. We are delighted to read you enjoyed every aspect of your vacation, especially service provided from our wonderful staff and the resort in general. We certainly hope that we created a very memorable stay and look forward to welcoming you back soon. Yours Truly, José Luis Serratos Subdirector Barceló Maya Beach

    Round Indicators
    Diane B Kelowna. 10/14/2019 S rodinou

    “A Luxury Stay”

    I stayed at the Barcelo Beach Resort for a week in early October to attend a family wedding. Unfortunately, the weather was very poor at the time of the wedding, so the venue had to be changed at the last minute from the beach to indoors. October in Mexico is still the rainy season, so we did have rain a few times, but lots of sunshine, too. I was very impressed with the luxury of this resort, as well as the friendly staff. It is very well maintained on the grounds, as well as the rooms and common areas. The Spa and Gym were fantastic and I would recommend the Hydrotherapy - so relaxing. The yoga class was not the best, however, as it was a little slow for my liking. The restaurants are excellent, especially the Tokyo Japanese restaurant, which we went to twice! The Buffets were awesome, with a wonderful selection of food and excellent staff. There are so many beautiful walking areas, as there are 4 resorts combined so you can explore all over and go for long walks. The nightly entertainment was a little disappointing, as it was always much too loud, and a couple of nights were audience participation games on stage and it was all in Spanish, so I didn't understand most of it! Otherwise, my stay at the Barcelo was excellent and I would highly recommend it.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear Diane B, Many thanks for taking the time to leave your review of your recent visit to Barceló Maya Beach. It is a real honor to have been chosen as your vacational destination. We are extremely happy to know that we were able to meet your expectations and that you had a comfortable stay with us. Knowing that we made such a positive impression with our service is sincerely valuable for us. We hope to have the pleasure of welcoming you back soon to your next visit to the Riviera Maya. Best Regards, José Luis Serratos Subdirector Barceló Maya Beach

    Round Indicators
    mstravelrx North Houston, Texas. 10/13/2019 Služební cesty

    “Excellent for families, Premium Level”

    I really enjoyed my short stay at Barcelo Maya Grand Resort property! I stayed in a Premium Level room at Barcelo Maya Beach section. The room very spacious with easy access to the pool and beach, and almost every area of the resort. Enjoyed the welcome fresh fruit amenity. I didn’t get to use the outdoor jacuzzi on the balcony, but it was nice and the balcony was a good size overlooking the pools and the beach just beyond the pool area! A family of 4 or more could hang out on the balcony :-). I also like the compartmented bathroom style and double vanities. Even with the compartmented bathroom, the bathroom space is a little tight, but aesthetically pleasing. There are two “day beds” in the room. These are NOT pull-out sofas, when you remove the pillows, they’re like a twin size day bed. Absolutely love the transportation double decker bus! No golf carts here, a nice red double decker bust was take you to the lobbies of the 5, soon to be 6 properties within the resort area 👍🏾 The restaurants were ok, not great but not horrible, just average. I think the Japanese hibachi (Tokyo) restaurant is the best! Didn’t get a chance to try El Fuente or the Italian restaurant, maybe next time. The adventure park is awesome and a great value, even though it’s an extra expense (not part of all-inclusive). There’s a wide range of activities and a multi-day Pass is the way to go with older children so they can experience the adrenaline thrills multiple times 😊. Loved the adventure park activities and staff! From Go Carts and ATVs (certification required for ATV use), zip lining, bungee swing, ropes course, hanging coaster and more...It’s definitely a thrill and great space to create amazing family memories!!! Thanks Carlos and Lalo (I know it’s spelled wrong). Visited the gift shop at the Beach section and they had everything I needed. Of curse resort prices are inflated, but its available if needed. Evelin and Paty were very friendly and assisted me with finding the items I needed, quick check out. No CASH!! Only credit and room charges allowed, careful.... Pleasant experience! The USpa is beautiful and spacious. Having access to the hydrotherapy area is well worth it! I would go daily...I had an aroma therapy massage and it was lovely. I highly recommend the resort for families, either Maya Beach or Maya Palace in Premium Level room 😊. Although, the entire property is beautiful, I’m just a resort snob😬. One thing for sure is nobody in the family will be bored!!

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear Guest, We feel very proud and honor to have created for you such an outstanding holiday experience in every aspect. Thank you for selecting Barceló Maya Beach as your holiday destination. Your valuable words and comments will help motivate even more the enitre coworkers that makes this amazing team. That way we can achieve the total satisfaction of our guests. For us it will be a real honor to have you once again in a future stay. Kind Regards, José Luis Serratos Subdirector Barceló Maya Beach

    Round Indicators
    brittney w 10/09/2019 Páry

    “Barcelo Maya Beach”

    AMAZING RESORT!! Next time I will stay at the Palace it was beautiful. The staff keep the resort grounds nice and clean. Club Jaguar was very nice. Resort felt like we were in a jungle paradise. Beautiful pools and amazing beach area

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear brittney w, We thank you for allowing us to host and pamper you, during your recent visit to the Hotel Barceló Maya Beach. Thank you very much for taking the time to share your words of gratitude. We are proud to read that once again, we have made a wonderful stay. We hope to the honor to host you once again in the near future. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    Round Indicators
    LoveToHaveFun50 Mohnton, Pensylvánie. 06/19/2014

    “Celkově skvělé chvíle pouze s pár chybkami”

    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

    HODNOCENÍ

    Round Indicators

    • říjen 14 2019

    Scenic23149422594

    “RIVERIA MAYA - BEAUTIFUL”


    Great vacation!! Beautiful resort, friendly staff. We loved everything about the Barceló Maya Caribe. Everything is easily accessible, paved walkways to all of the other buildings, - Maya Beach, Caribe, Colonial, Tropical, Palace. The resort is big and requires walking, which ensured we were still able to get some exercising in without spending our whole vacation in the gym.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear Guest, Thank you for choosing Barceló Maya Beach and for taking the time to write such a wonderful review. We are delighted to read you enjoyed every aspect of your vacation, especially service provided from our wonderful staff and the resort in general. We certainly hope that we created a very memorable stay and look forward to welcoming you back soon. Yours Truly, José Luis Serratos Subdirector Barceló Maya Beach

    HODNOCENÍ

    Round Indicators

    • říjen 14 2019
    • Kelowna
    • S rodinou

    Diane B

    “A Luxury Stay”


    I stayed at the Barcelo Beach Resort for a week in early October to attend a family wedding. Unfortunately, the weather was very poor at the time of the wedding, so the venue had to be changed at the last minute from the beach to indoors. October in Mexico is still the rainy season, so we did have rain a few times, but lots of sunshine, too. I was very impressed with the luxury of this resort, as well as the friendly staff. It is very well maintained on the grounds, as well as the rooms and common areas. The Spa and Gym were fantastic and I would recommend the Hydrotherapy - so relaxing. The yoga class was not the best, however, as it was a little slow for my liking. The restaurants are excellent, especially the Tokyo Japanese restaurant, which we went to twice! The Buffets were awesome, with a wonderful selection of food and excellent staff. There are so many beautiful walking areas, as there are 4 resorts combined so you can explore all over and go for long walks. The nightly entertainment was a little disappointing, as it was always much too loud, and a couple of nights were audience participation games on stage and it was all in Spanish, so I didn't understand most of it! Otherwise, my stay at the Barcelo was excellent and I would highly recommend it.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear Diane B, Many thanks for taking the time to leave your review of your recent visit to Barceló Maya Beach. It is a real honor to have been chosen as your vacational destination. We are extremely happy to know that we were able to meet your expectations and that you had a comfortable stay with us. Knowing that we made such a positive impression with our service is sincerely valuable for us. We hope to have the pleasure of welcoming you back soon to your next visit to the Riviera Maya. Best Regards, José Luis Serratos Subdirector Barceló Maya Beach

    HODNOCENÍ

    Round Indicators

    • říjen 13 2019
    • North Houston, Texas
    • Služební cesty

    mstravelrx

    “Excellent for families, Premium Level”


    I really enjoyed my short stay at Barcelo Maya Grand Resort property! I stayed in a Premium Level room at Barcelo Maya Beach section. The room very spacious with easy access to the pool and beach, and almost every area of the resort. Enjoyed the welcome fresh fruit amenity. I didn’t get to use the outdoor jacuzzi on the balcony, but it was nice and the balcony was a good size overlooking the pools and the beach just beyond the pool area! A family of 4 or more could hang out on the balcony :-). I also like the compartmented bathroom style and double vanities. Even with the compartmented bathroom, the bathroom space is a little tight, but aesthetically pleasing. There are two “day beds” in the room. These are NOT pull-out sofas, when you remove the pillows, they’re like a twin size day bed. Absolutely love the transportation double decker bus! No golf carts here, a nice red double decker bust was take you to the lobbies of the 5, soon to be 6 properties within the resort area 👍🏾 The restaurants were ok, not great but not horrible, just average. I think the Japanese hibachi (Tokyo) restaurant is the best! Didn’t get a chance to try El Fuente or the Italian restaurant, maybe next time. The adventure park is awesome and a great value, even though it’s an extra expense (not part of all-inclusive). There’s a wide range of activities and a multi-day Pass is the way to go with older children so they can experience the adrenaline thrills multiple times 😊. Loved the adventure park activities and staff! From Go Carts and ATVs (certification required for ATV use), zip lining, bungee swing, ropes course, hanging coaster and more...It’s definitely a thrill and great space to create amazing family memories!!! Thanks Carlos and Lalo (I know it’s spelled wrong). Visited the gift shop at the Beach section and they had everything I needed. Of curse resort prices are inflated, but its available if needed. Evelin and Paty were very friendly and assisted me with finding the items I needed, quick check out. No CASH!! Only credit and room charges allowed, careful.... Pleasant experience! The USpa is beautiful and spacious. Having access to the hydrotherapy area is well worth it! I would go daily...I had an aroma therapy massage and it was lovely. I highly recommend the resort for families, either Maya Beach or Maya Palace in Premium Level room 😊. Although, the entire property is beautiful, I’m just a resort snob😬. One thing for sure is nobody in the family will be bored!!


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear Guest, We feel very proud and honor to have created for you such an outstanding holiday experience in every aspect. Thank you for selecting Barceló Maya Beach as your holiday destination. Your valuable words and comments will help motivate even more the enitre coworkers that makes this amazing team. That way we can achieve the total satisfaction of our guests. For us it will be a real honor to have you once again in a future stay. Kind Regards, José Luis Serratos Subdirector Barceló Maya Beach

    HODNOCENÍ

    Round Indicators

    • říjen 9 2019
    • Páry

    brittney w

    “Barcelo Maya Beach”


    AMAZING RESORT!! Next time I will stay at the Palace it was beautiful. The staff keep the resort grounds nice and clean. Club Jaguar was very nice. Resort felt like we were in a jungle paradise. Beautiful pools and amazing beach area


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear brittney w, We thank you for allowing us to host and pamper you, during your recent visit to the Hotel Barceló Maya Beach. Thank you very much for taking the time to share your words of gratitude. We are proud to read that once again, we have made a wonderful stay. We hope to the honor to host you once again in the near future. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    HODNOCENÍ

    Round Indicators

    • červen 19 2014
    • Mohnton, Pensylvánie

    LoveToHaveFun50

    “Celkově skvělé chvíle pouze s pár chybkami”


    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

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