Barceló Hotel Pool  Maya Beach
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Mapa a poloha

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Beach

4.5/5 Round Indicators
| 10326 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

54% Complete

5593

Velmi dobré

28% Complete

2897

Normální

9% Complete

1027

Špatné

4% Complete

456

Velmi špatné

3% Complete

353

Filtrovat podle

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    Round Indicators
    Departure16831005213 Syracuse, New York. 11/18/2018 Krátké dovolené s přáteli

    “Great resort. Wonderful staff”

    Can recommend this resort without any reservations. This was our 8th trip to Cancun at 5 different resorts. Barcelo is the best! Very clean inside and out. Buffet was better than the other resorts we stayed at. The restaurants were great, especially LaFuente. Our waiter was Victor Torres and the sevice was excellent.
    Round Indicators
    RafalK726 11/18/2018 Páry

    “holiday”

    Friendly staff ,excellent resort ,great food super easy going waitress Ivan Uh and Samantha Abarca always with good smile very professional . I will reccomands this resort to anybody who wants to have a good time .
    Round Indicators
    K5876CGchristinam Halifax, NS. 11/18/2018 S rodinou

    “Great place for the price”

    Friendly staff. Plenty of food variety. Awesome pools and lovely beach which is well cared for, as are the grounds overall. Rooms are starting to show their age. Had to change our room after a few days because room next door was undergoing loud repairs. Water smelled terrible in next room but staff not interested in rectifying and I wasn't interested in creating a fuss and moving again. As a Premium customer visiting there for my 6th time, I didn't feel Premium delivered perks (other than free WiFi).

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear K5876CGchristinam, Thank you for your contact, we are sorry that you left with this negative view of our property that not allowed you to fully enjoy your Vacation. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We will be happy to receive you again one day with a guarantee that we can exceed your expectations. Warm regards,

    Round Indicators
    FarAway64550563591 Kelowna, Kanada. 11/18/2018 Páry

    “Great place for your money”

    Best trip to date had a blast and will return. Already planning a trip to barcelo in cuba. I will reccomend this place to all my friends. There is so much to do at this resort. I would reccomend the steak house

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear FarAway64550563591, Thank you so much for sharing your impressions about Barcelo Maya Beach, we are glad we have accomplished your expectations and enjoyed your vacation with us. We are so proud to receive their excellent comments toward our service and toward our staff, with this we affirmed that we have provided you an excellent service that you deserve, thank you for your comments. It will be a pleasure to transfer your great comments to our staff. We hope to have the opportunity to serve you again. Best regards,

    Round Indicators
    Debra K Mohnton, Pensylvánie. 06/19/2014

    “Celkově skvělé chvíle pouze s pár chybkami”

    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

    HODNOCENÍ

    Round Indicators

    • listopad 18 2018
    • Syracuse, New York
    • Krátké dovolené s přáteli

    Departure16831005213

    “Great resort. Wonderful staff”


    Can recommend this resort without any reservations. This was our 8th trip to Cancun at 5 different resorts. Barcelo is the best! Very clean inside and out. Buffet was better than the other resorts we stayed at. The restaurants were great, especially LaFuente. Our waiter was Victor Torres and the sevice was excellent.


    HODNOCENÍ

    Round Indicators

    • listopad 18 2018
    • Páry

    RafalK726

    “holiday”


    Friendly staff ,excellent resort ,great food super easy going waitress Ivan Uh and Samantha Abarca always with good smile very professional . I will reccomands this resort to anybody who wants to have a good time .


    HODNOCENÍ

    Round Indicators

    • listopad 18 2018
    • Halifax, NS
    • S rodinou

    K5876CGchristinam

    “Great place for the price”


    Friendly staff. Plenty of food variety. Awesome pools and lovely beach which is well cared for, as are the grounds overall. Rooms are starting to show their age. Had to change our room after a few days because room next door was undergoing loud repairs. Water smelled terrible in next room but staff not interested in rectifying and I wasn't interested in creating a fuss and moving again. As a Premium customer visiting there for my 6th time, I didn't feel Premium delivered perks (other than free WiFi).


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear K5876CGchristinam, Thank you for your contact, we are sorry that you left with this negative view of our property that not allowed you to fully enjoy your Vacation. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We will be happy to receive you again one day with a guarantee that we can exceed your expectations. Warm regards,

    HODNOCENÍ

    Round Indicators

    • listopad 18 2018
    • Kelowna, Kanada
    • Páry

    FarAway64550563591

    “Great place for your money”


    Best trip to date had a blast and will return. Already planning a trip to barcelo in cuba. I will reccomend this place to all my friends. There is so much to do at this resort. I would reccomend the steak house


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear FarAway64550563591, Thank you so much for sharing your impressions about Barcelo Maya Beach, we are glad we have accomplished your expectations and enjoyed your vacation with us. We are so proud to receive their excellent comments toward our service and toward our staff, with this we affirmed that we have provided you an excellent service that you deserve, thank you for your comments. It will be a pleasure to transfer your great comments to our staff. We hope to have the opportunity to serve you again. Best regards,

    HODNOCENÍ

    Round Indicators

    • červen 19 2014
    • Mohnton, Pensylvánie

    Debra K

    “Celkově skvělé chvíle pouze s pár chybkami”


    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

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