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Barceló Hotel Pool  Maya Beach
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Mapa a poloha

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos

Ocenění a uznání

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Beach

4.5/5 Round Indicators
| 12569 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

Round Indicators

Čistota

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Služby


Názory

Výborné

55% Complete

7004

Velmi dobré

26% Complete

3324

Normální

9% Complete

1228

Špatné

4% Complete

553

Velmi špatné

3% Complete

461

Filtrovat podle

Seřadit podle

    Round Indicators
    Kaitlyn102695 12/07/2019 S rodinou

    “Great service”

    We had an awesome time at Barcelo Maya Beach! Very easy to get around all the pools/beach. Staff were very polite, especially Monica, Sergio, and Katis! Bingo and dance lessons are very fun! I will definitely come back soon!
    Round Indicators
    Deborah K Prince Albert. 12/07/2019 S rodinou

    “Excellent”

    It is a good resort for family or for a group Lots to see and do. The resort us central to the tours we took and where never a long way from our resort. Beaches where clean. Buffet and restaurants were good. Lots of choices. A safe resort.
    Round Indicators
    Edviren 12/06/2019 Krátké dovolené s přáteli

    “Amazing Experience”

    Great experience at Bar Caribe. We were served by Ivan H., Francisco M. , Luis and Jose. The dance instructor who is part of the entertainment team, Monica, did a great job keeping us entertained. Sergio, Katya and Paola, part of the Aqua Gym did amazing as well.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear Edviren, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    Round Indicators
    juliocesarmx Hillsboro, Oregon. 12/06/2019

    “Stay in the hotel for a wedding”

    I stayed in this hotel for a wedding. The property is really nice, there is a lot of space, the swimming pools are big and a lot of space for little children, the pool never felt crowded because there is a lot of space. The beach is really nice and there are always chairs available. The swimming pool area and beach both have a lot of shade which is really nice when it is sunny and hot. There are a lot of stores throughout the complex, so you do not need to leave the resort if you do not want to. There are shows every night. My only complain is the food from the buffet, it was almost the same dishes every day and the food was not good, rice was under cooked and meat was tough, i could not cut it even with a knife. I did not go to the restaurants that needed reservation, I cannot speak about the quality of food for the restaurants.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     Dear travelguideandfood, Thank you for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We will be pleased to serve you again in the future. Best regards,

    Round Indicators
    LoveToHaveFun50 Mohnton, Pensylvánie. 06/19/2014

    “Celkově skvělé chvíle pouze s pár chybkami”

    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

    HODNOCENÍ

    Round Indicators

    • prosinec 7 2019
    • S rodinou

    Kaitlyn102695

    “Great service”


    We had an awesome time at Barcelo Maya Beach! Very easy to get around all the pools/beach. Staff were very polite, especially Monica, Sergio, and Katis! Bingo and dance lessons are very fun! I will definitely come back soon!


    HODNOCENÍ

    Round Indicators

    • prosinec 7 2019
    • Prince Albert
    • S rodinou

    Deborah K

    “Excellent”


    It is a good resort for family or for a group Lots to see and do. The resort us central to the tours we took and where never a long way from our resort. Beaches where clean. Buffet and restaurants were good. Lots of choices. A safe resort.


    HODNOCENÍ

    Round Indicators

    • prosinec 6 2019
    • Krátké dovolené s přáteli

    Edviren

    “Amazing Experience”


    Great experience at Bar Caribe. We were served by Ivan H., Francisco M. , Luis and Jose. The dance instructor who is part of the entertainment team, Monica, did a great job keeping us entertained. Sergio, Katya and Paola, part of the Aqua Gym did amazing as well.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear Edviren, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    HODNOCENÍ

    Round Indicators

    • prosinec 6 2019
    • Hillsboro, Oregon

    juliocesarmx

    “Stay in the hotel for a wedding”


    I stayed in this hotel for a wedding. The property is really nice, there is a lot of space, the swimming pools are big and a lot of space for little children, the pool never felt crowded because there is a lot of space. The beach is really nice and there are always chairs available. The swimming pool area and beach both have a lot of shade which is really nice when it is sunny and hot. There are a lot of stores throughout the complex, so you do not need to leave the resort if you do not want to. There are shows every night. My only complain is the food from the buffet, it was almost the same dishes every day and the food was not good, rice was under cooked and meat was tough, i could not cut it even with a knife. I did not go to the restaurants that needed reservation, I cannot speak about the quality of food for the restaurants.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    Dear travelguideandfood, Thank you for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We will be pleased to serve you again in the future. Best regards,

    HODNOCENÍ

    Round Indicators

    • červen 19 2014
    • Mohnton, Pensylvánie

    LoveToHaveFun50

    “Celkově skvělé chvíle pouze s pár chybkami”


    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

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