Barceló Hotel Pool  Maya Beach
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Mapa a poloha

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Maya Beach

4.5/5 Round Indicators
| 10645 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

54% Complete

5764

Velmi dobré

28% Complete

2984

Normální

10% Complete

1067

Špatné

4% Complete

466

Velmi špatné

3% Complete

364

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    Round Indicators
    ImDougLogan 01/20/2019 S rodinou

    “Pretty good”

    Second time back to this resort after being married here in 2010, this time with kids! They loved the pools and had a great time. Room cleaning could have been better during the week, but otherwise no real issues with the resort.
    Round Indicators
    mymyheyhay Southwick, Massachusetts. 01/20/2019 Krátké dovolené s přáteli

    “Ivan Uh waiter at Maya Beach”

    We had an excellent waiter named Ivan Uh who was always smiling, hard-working, and knew what we needed to drink before we even sat down. He made our stay much more enjoyable! We were there for a concert event, Ivan also was a server at that event. He knew what we wanted and brought cold beer our way. 😉
    Round Indicators
    GaryHarper Toronto. 01/20/2019 S rodinou

    “Awesome!”

    This is my 3rd time in Mexico but certainly not my 1st All-Inclusive and so it says a lot when I say this is the very best one I have had the pleasure of staying at. :-) I am on the discerning side so If you don't love this place then I feel sorry for you as there must be something wrong alright ;-) I could go on and on but it really ticks all the important boxes...I hope I can get back again. We were part of my nephews The Harper wedding so many of us there and we all had an "Awesome" Time. Thanks, Barcelo for the amazing time and memories :-) Shoutout to the wonderful service staff :-) Nice lady name is Poonti(close) Beach Bar night server by the tulips.
    Round Indicators
    mamasveta2018 San Diego, Kalifornie. 01/19/2019 S rodinou

    “All inclusive family resort ( positives, so-so and negatives)”

    Positives: Grounds are beautiful with clean pools and lots of palm trees on the beach. Excellent hibachi restaurants and buffet restaurants. So-so: Sand on the beach is very thin with lots of rocks and the beach is always full of seaweed. In order to get to swim in the ocean you need to walk through 12-15 feet of seaweed. Rest of the restaurants OK, was really disappointed with Mexican restaurant ( both food and service). Negatives: Room that we booked for 2 adults and 2 children with 2 separate beds was not available for another 4 days ( I booked 6 months in advance) so we end up with one king size bed which me, my husband and our 11 year old daughter had to share and our 17 year old was sleeping on small daybed. When I called to enquire on the room after 4 days, they told me that the room l booked will be available in 2 days at the other sister property, so at that point I gave up and we stayed in the same room till the end of our 2 weeks vacation. I carelessly left my very nice VS bra on the armchair and it magically disappeared after the cleaning people tidied up the room. I complained to the boss of the cleaning crew, they made report ( which took 1.5 hrs and did not have any follow up) and 2 days later both of my daughters nice sunglasses also magically disappeared. It is very sad that you cannot leave anything of value in the room where you stay. All together it was a nice vacation, but I will not return to Barcelo.
    Round Indicators
    Debra K Mohnton, Pensylvánie. 06/19/2014

    “Celkově skvělé chvíle pouze s pár chybkami”

    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.

    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
     LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

    HODNOCENÍ

    Round Indicators

    • leden 20 2019
    • S rodinou

    ImDougLogan

    “Pretty good”


    Second time back to this resort after being married here in 2010, this time with kids! They loved the pools and had a great time. Room cleaning could have been better during the week, but otherwise no real issues with the resort.


    HODNOCENÍ

    Round Indicators

    • leden 20 2019
    • Southwick, Massachusetts
    • Krátké dovolené s přáteli

    mymyheyhay

    “Ivan Uh waiter at Maya Beach”


    We had an excellent waiter named Ivan Uh who was always smiling, hard-working, and knew what we needed to drink before we even sat down. He made our stay much more enjoyable! We were there for a concert event, Ivan also was a server at that event. He knew what we wanted and brought cold beer our way. 😉


    HODNOCENÍ

    Round Indicators

    • leden 20 2019
    • Toronto
    • S rodinou

    GaryHarper

    “Awesome!”


    This is my 3rd time in Mexico but certainly not my 1st All-Inclusive and so it says a lot when I say this is the very best one I have had the pleasure of staying at. :-) I am on the discerning side so If you don't love this place then I feel sorry for you as there must be something wrong alright ;-) I could go on and on but it really ticks all the important boxes...I hope I can get back again. We were part of my nephews The Harper wedding so many of us there and we all had an "Awesome" Time. Thanks, Barcelo for the amazing time and memories :-) Shoutout to the wonderful service staff :-) Nice lady name is Poonti(close) Beach Bar night server by the tulips.


    HODNOCENÍ

    Round Indicators

    • leden 19 2019
    • San Diego, Kalifornie
    • S rodinou

    mamasveta2018

    “All inclusive family resort ( positives, so-so and negatives)”


    Positives: Grounds are beautiful with clean pools and lots of palm trees on the beach. Excellent hibachi restaurants and buffet restaurants. So-so: Sand on the beach is very thin with lots of rocks and the beach is always full of seaweed. In order to get to swim in the ocean you need to walk through 12-15 feet of seaweed. Rest of the restaurants OK, was really disappointed with Mexican restaurant ( both food and service). Negatives: Room that we booked for 2 adults and 2 children with 2 separate beds was not available for another 4 days ( I booked 6 months in advance) so we end up with one king size bed which me, my husband and our 11 year old daughter had to share and our 17 year old was sleeping on small daybed. When I called to enquire on the room after 4 days, they told me that the room l booked will be available in 2 days at the other sister property, so at that point I gave up and we stayed in the same room till the end of our 2 weeks vacation. I carelessly left my very nice VS bra on the armchair and it magically disappeared after the cleaning people tidied up the room. I complained to the boss of the cleaning crew, they made report ( which took 1.5 hrs and did not have any follow up) and 2 days later both of my daughters nice sunglasses also magically disappeared. It is very sad that you cannot leave anything of value in the room where you stay. All together it was a nice vacation, but I will not return to Barcelo.


    HODNOCENÍ

    Round Indicators

    • červen 19 2014
    • Mohnton, Pensylvánie

    Debra K

    “Celkově skvělé chvíle pouze s pár chybkami”


    V červnu 2014 jsme si na pár dní vyjeli. Výlet jsme si zarezervovali přes Cheap Caribbean.com. Prostředí hotelu bylo bezchybné. Po příjezdu nás zcela ohromil jeho celkový vzhled. Lidé, kteří tam pracují, jsou velmi přátelští a vstřícní, i když jazyková bariéra může být občas problém. Pokoje by potřebovaly trochu větší péči. Po příjezdu jsme zjistili, že náš sejf není funkční, špunty v umyvadle a vaně nefungují, a již druhý den jim došly žínky…opravdu??? Jednou po návratu z pláže jsme měli zamčené dveře do koupelny. Pokojská je musela zavřít a zamknout…Zrcadlo v koupelně nebylo pořádně zavěšené. V recenzích jsem četl o zápachu z kanalizace, a musím přiznat, že jsem ho venku mezi oběma hotely cítil také. Mnoho věcí je ale na tomto místě pěkných; bazén, pláž, dobré bary i restaurace. Celkově jsme si to tu užili.


    DirectorBeachCaribe, Gerente v zařízení Barcelo Maya Beach, odpověděl na tuto recenzi.
    LoveToHaveFun50: Many thanks for your comments regarding your stay at Barcelo Maya Beach Resort, I am sorry that on this occasion the unintentional inconveniences in your rooms have not allowed you to fully enjoy your Vacation. I would like to inform you that all of our reception staff speak Spanish and English. Also, we have staff that are 100% fluent in other languages, they are tested as to their capability and continually trained to give our guests the best service, please accept our apologies that a language skilled employee was not made available to you. We look forward to have the opportunity to host you again and show you the services from which we have built our reputation. Best regards,

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