Barceló Hotel Pool  Maya Colonial
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Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

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Prizes and awards

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Barceló Maya Colonial

4.5/5 Round Indicators
| 7359 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Výborné

62% Complete

4597

Velmi dobré

23% Complete

1743

Normální

8% Complete

598

Špatné

3% Complete

254

Velmi špatné

2% Complete

167

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    Round Indicators
    MidwestCharm Hartland, Wisconsin. 09/18/2018 Krátké dovolené s přáteli

    “Great service at the Buffet Colonial”

    Day after day we received exceptional service from Alfredo Bacab Chi at the Buffet Colonial!! He remembered us, what we liked to drink and our preferences. It was unexpected but very much so appreciated and made each meal more enjoyable.
    Round Indicators
    Katoria J Atlanta, Georgia. 09/18/2018 Páry

    “Not the best vacation”

    The food choices at this all inclusive resort was not great. We specifically chose this resort because they have SO many restaurants and buffets, unlike other all inclusive resorts my husband and I have visited, they particular one the food is all the same... Mexican. IF you chose to visit the restaurants, which serve different varieties, you must make a reservation which is understandable, but you are only limited to visit those restaurants so many nights dependent on the length of stay. We were there for 3 nights and was only allowed to visit the restaurants 1 time, otherwise you have to eat Mexican Buffet food the whole stay. Its a HUGE resort and the section (Colonial) we stayed in all the bathrooms had a window whereas passing guests in the hallway could easily see into the bathroom. so we showered and did other bathroom activities in the dark due to privacy concerns. NOT COOL!
    Round Indicators
    siouxLiverpool liverpool. 09/17/2018 Páry

    “Holiday 17 days barcelo”

    Food and drink is good except breakfast drinks ok always find something but not allowed to take food from any resteraunts for beach etc room great for space kept clean but very damp cases covered in mould damp beds trips very overpriced all can be done without reps hotel grounds beautiful great pools for kids sea at hotel perfect fish and turtles beach limestone quite rocky reception very busy always shops beautiful but too expensive entertainment not good all same spanish and not interesting bus service in hotel perfect staff mostly good and helpful festivals in mal brilliant location good always clean towels

    Barceló C, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear SiouxLiverpool: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have the privilege and the honor to share with you again soon. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    Round Indicators
    Ify N 09/16/2018 Pro jednotlivce

    “Good time. ”

    I stayed in the Barcelo Maya palace. The people here are very kind, and was able to help me out even though I didn’t speak Spanish. My room is set up very nicely. I wasn’t expecting so much, but I got a beautiful room and bathroom. The employees are kind, especially Michael Santos and Jesus Chimal. The beaches are good, even though there’s a lot of seaweed at the shore. There’s a lot of things to do here such as zip lining, snorkeling (it’s located outside the resort). I will come here again

    Barceló C, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear Lfy N: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to reach them your good comments above mentioned. We hope to have the opportunity to receive you once again, it will be our pleasure to serve you. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    Round Indicators
    ofthestork San Antonio, Texas. 06/24/2014

    “Něco se změnilo...”

    Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že je to technický problém, ale nic se nezměnilo po celý týden našeho pobytu.

    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
     Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We appreciate very much your loyalty so please write us for your next visit to gteoperaciones.colonial@barcelomaya.com Best regards

    HODNOCENÍ

    Round Indicators

    • září 18 2018
    • Hartland, Wisconsin
    • Krátké dovolené s přáteli

    MidwestCharm

    “Great service at the Buffet Colonial”


    Day after day we received exceptional service from Alfredo Bacab Chi at the Buffet Colonial!! He remembered us, what we liked to drink and our preferences. It was unexpected but very much so appreciated and made each meal more enjoyable.


    HODNOCENÍ

    Round Indicators

    • září 18 2018
    • Atlanta, Georgia
    • Páry

    Katoria J

    “Not the best vacation”


    The food choices at this all inclusive resort was not great. We specifically chose this resort because they have SO many restaurants and buffets, unlike other all inclusive resorts my husband and I have visited, they particular one the food is all the same... Mexican. IF you chose to visit the restaurants, which serve different varieties, you must make a reservation which is understandable, but you are only limited to visit those restaurants so many nights dependent on the length of stay. We were there for 3 nights and was only allowed to visit the restaurants 1 time, otherwise you have to eat Mexican Buffet food the whole stay. Its a HUGE resort and the section (Colonial) we stayed in all the bathrooms had a window whereas passing guests in the hallway could easily see into the bathroom. so we showered and did other bathroom activities in the dark due to privacy concerns. NOT COOL!


    HODNOCENÍ

    Round Indicators

    • září 17 2018
    • liverpool
    • Páry

    siouxLiverpool

    “Holiday 17 days barcelo”


    Food and drink is good except breakfast drinks ok always find something but not allowed to take food from any resteraunts for beach etc room great for space kept clean but very damp cases covered in mould damp beds trips very overpriced all can be done without reps hotel grounds beautiful great pools for kids sea at hotel perfect fish and turtles beach limestone quite rocky reception very busy always shops beautiful but too expensive entertainment not good all same spanish and not interesting bus service in hotel perfect staff mostly good and helpful festivals in mal brilliant location good always clean towels


    Barceló C, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear SiouxLiverpool: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have the privilege and the honor to share with you again soon. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    HODNOCENÍ

    Round Indicators

    • září 16 2018
    • Pro jednotlivce

    Ify N

    “Good time. ”


    I stayed in the Barcelo Maya palace. The people here are very kind, and was able to help me out even though I didn’t speak Spanish. My room is set up very nicely. I wasn’t expecting so much, but I got a beautiful room and bathroom. The employees are kind, especially Michael Santos and Jesus Chimal. The beaches are good, even though there’s a lot of seaweed at the shore. There’s a lot of things to do here such as zip lining, snorkeling (it’s located outside the resort). I will come here again


    Barceló C, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear Lfy N: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to reach them your good comments above mentioned. We hope to have the opportunity to receive you once again, it will be our pleasure to serve you. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    HODNOCENÍ

    Round Indicators

    • červen 24 2014
    • San Antonio, Texas

    ofthestork

    “Něco se změnilo...”


    Jezdíval jsem do tohoto letoviska v posledních 3 letech a nikdy jsem neměl žádné stížnosti. Až do mojí poslední návštěvy. Ve svých restauracích a barech vypnuli klimatizaci. První den nám řekli, že je to technický problém, ale nic se nezměnilo po celý týden našeho pobytu.


    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Colonial, odpověděl na tuto recenzi.
    Dear guest, Barcelo Maya Colonial & Tropical Hotel works for the total satisfaction of our customers and ensure that our guests enjoy their stay. We regret you have had problems during your stay. Your comments will help us to continue working on our commitment to continuous improvement and quality standards. We appreciate very much your loyalty so please write us for your next visit to gteoperaciones.colonial@barcelomaya.com Best regards

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