Barceló Hotel Interiors  Bilbao Nervión
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Mapa a poloha

Paseo Campo Volantín, 11   48007 Bilbao , País Vasco   España  


Places of Interest

9 km Bilbao

200 m RENFE Abando, stanice metra

15 km Přístav

200 m Guggenheimovo muzeum

Premios y Reconocimientos

Prizes and awards

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Barceló Bilbao Nervión

4.5/5 Round Indicators
| 3344 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

45% Complete

1535

Velmi dobré

40% Complete

1359

Normální

9% Complete

307

Špatné

2% Complete

86

Velmi špatné

1% Complete

57

Filtrovat podle

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    Round Indicators
    RainaKate Vilnius, Litva. 12/01/2018 Služební cesty

    “Very small room and protest in front of the hotel”

    Hotel is really big and my room was far away from the elevator - all a way down the corridor and around the corner next to metal emergency staircase (you can imagine the sound when someone was using it). Taking the price into account - pretty small, dark and not enough space for all the stuff (I was staying for the whole week). Breakfast was nice, room was clean. However the whole week of my stay there was some protest held in front of the hotel from very early morning with drums and pipes. As far as I understand against long working hours, mistreat of staff and illegal job contacts. This is not something one wishes to experience when staying in 4* hotel.
    Round Indicators
    Paul K Elgin, Spojené království. 11/23/2018 Pro jednotlivce

    “Lovely Hotel, Terrible Food.”

    I loved the hotel. Clean, modern and very comfortable. Lovely lounge, bar and service in bar was excellent. My dining experience was shocking. Not charging me for something I couldn’t eat is not a satisfactory response. There is a staff protest outside the hotel which is very noisy but legal. Stay elsewhere for now at any rate.

    BilbaoNervion, Director General v zařízení Barcelo Bilbao Nervion, odpověděl na tuto recenzi.
     Dear Paul, We appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Furthermore, we were very saddened to read your disappointment with the dining experiences, at Barceló we know that meals are an important aspect of our guests' overall holiday experience and that is why hotel chefs work very hard in order to conquer all palates. We will make sure to take your comments into account to improve in this aspect of our services. On the other hand, we are very pleased to read that you did like the hotel different areas and that you found them to be clean and comfortable at all times. Finally, thank you once again for making us your choice hotel and for your constructive critics. Best Regards, General Manager

    Round Indicators
    Chrisk2o Glasgow. 11/23/2018 Páry

    “Amazing staff”

    The hotel is nice enough, my only concern was that the room are a bit small. The location is great. All the members of the staff are amazing especially Ines and Alasne that they couldn’t seriously doing anything more to make our stay amazing.Thank you again.

    BilbaoNervion, Director General v zařízení Barcelo Bilbao Nervion, odpověděl na tuto recenzi.
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Bilbao Nervión. Furthermore, we lament your dissatisfaction related to the size of the room. However, we would like to take the opportunity to inform you that we have different room categories fully described on the website. On the other hand, we appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them on your behalf for their contribution to your wellbeing whilst staying among us. Finally, thank you again for this fantastic opinion and we look forward to serving you in the future. Best Regards, General Manager

    Round Indicators
    gonzalosanchoblanco Londýn, Spojené království. 11/19/2018 Pro jednotlivce

    “Great location, lack of humanity.”

    Te quality of the hotel were just ok. Nothing specially good, and nothing specially bad. Nice breakfast. I was really shock when I knew that the hotel administration pay super low wages to the cleaning services in the hotel. Less than 2,5 euros for cleaning a full room, including changing sheets on the beds. Just make your own calculations of how much time a person should spend cleaning a room, including the toilet. The cleaning workers are very exposed because their contracts are temporal and precarious. I hope that the direction consider their position on this case. All they did was giving earplugs to me so I do not get disturbed by the cleaning service making a demonstration in front of the hotel. I would not recomend this place.
    Round Indicators
    marien55 Amersfoort, Nizozemsko. 11/18/2018 Páry

    “Nice breakfast, low wages”

    I stayed last night in this hotel. Slept wonderful and enjoyed the breakfast. In front of the hotel people were protesting because of their very low wages (a bit more than €2 per hout). Barcelo BilbaoNervion you van do better.

    HODNOCENÍ

    Round Indicators

    • prosinec 1 2018
    • Vilnius, Litva
    • Služební cesty

    RainaKate

    “Very small room and protest in front of the hotel”


    Hotel is really big and my room was far away from the elevator - all a way down the corridor and around the corner next to metal emergency staircase (you can imagine the sound when someone was using it). Taking the price into account - pretty small, dark and not enough space for all the stuff (I was staying for the whole week). Breakfast was nice, room was clean. However the whole week of my stay there was some protest held in front of the hotel from very early morning with drums and pipes. As far as I understand against long working hours, mistreat of staff and illegal job contacts. This is not something one wishes to experience when staying in 4* hotel.


    HODNOCENÍ

    Round Indicators

    • listopad 23 2018
    • Elgin, Spojené království
    • Pro jednotlivce

    Paul K

    “Lovely Hotel, Terrible Food.”


    I loved the hotel. Clean, modern and very comfortable. Lovely lounge, bar and service in bar was excellent. My dining experience was shocking. Not charging me for something I couldn’t eat is not a satisfactory response. There is a staff protest outside the hotel which is very noisy but legal. Stay elsewhere for now at any rate.


    BilbaoNervion, Director General v zařízení Barcelo Bilbao Nervion, odpověděl na tuto recenzi.
    Dear Paul, We appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Furthermore, we were very saddened to read your disappointment with the dining experiences, at Barceló we know that meals are an important aspect of our guests' overall holiday experience and that is why hotel chefs work very hard in order to conquer all palates. We will make sure to take your comments into account to improve in this aspect of our services. On the other hand, we are very pleased to read that you did like the hotel different areas and that you found them to be clean and comfortable at all times. Finally, thank you once again for making us your choice hotel and for your constructive critics. Best Regards, General Manager

    HODNOCENÍ

    Round Indicators

    • listopad 23 2018
    • Glasgow
    • Páry

    Chrisk2o

    “Amazing staff”


    The hotel is nice enough, my only concern was that the room are a bit small. The location is great. All the members of the staff are amazing especially Ines and Alasne that they couldn’t seriously doing anything more to make our stay amazing.Thank you again.


    BilbaoNervion, Director General v zařízení Barcelo Bilbao Nervion, odpověděl na tuto recenzi.
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Bilbao Nervión. Furthermore, we lament your dissatisfaction related to the size of the room. However, we would like to take the opportunity to inform you that we have different room categories fully described on the website. On the other hand, we appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them on your behalf for their contribution to your wellbeing whilst staying among us. Finally, thank you again for this fantastic opinion and we look forward to serving you in the future. Best Regards, General Manager

    HODNOCENÍ

    Round Indicators

    • listopad 19 2018
    • Londýn, Spojené království
    • Pro jednotlivce

    gonzalosanchoblanco

    “Great location, lack of humanity.”


    Te quality of the hotel were just ok. Nothing specially good, and nothing specially bad. Nice breakfast. I was really shock when I knew that the hotel administration pay super low wages to the cleaning services in the hotel. Less than 2,5 euros for cleaning a full room, including changing sheets on the beds. Just make your own calculations of how much time a person should spend cleaning a room, including the toilet. The cleaning workers are very exposed because their contracts are temporal and precarious. I hope that the direction consider their position on this case. All they did was giving earplugs to me so I do not get disturbed by the cleaning service making a demonstration in front of the hotel. I would not recomend this place.


    HODNOCENÍ

    Round Indicators

    • listopad 18 2018
    • Amersfoort, Nizozemsko
    • Páry

    marien55

    “Nice breakfast, low wages”


    I stayed last night in this hotel. Slept wonderful and enjoyed the breakfast. In front of the hotel people were protesting because of their very low wages (a bit more than €2 per hout). Barcelo BilbaoNervion you van do better.


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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.