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Barceló Oviedo Cervantes Hotel deluxe room
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Mapa a poloha

Cervantes, 13   33004 Oviedo , Asturias   España  


Places of Interest

47 km Letiště Asturias

750 m Vlakové nádraží Oviedo

500 m Autobus

30 km Pláž Gijón

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Oviedo Cervantes

4.5/5 Round Indicators
| 1077 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

55% Complete

595

Velmi dobré

31% Complete

334

Normální

9% Complete

107

Špatné

2% Complete

30

Velmi špatné

1% Complete

11

Filtrovat podle

Seřadit podle

    Round Indicators
    502simons 05/17/2019 Páry

    “Lovely hotel but car park a nightmare ”

    We couldn’t fault the hotel. It was clean, the staff were friendly and location quiet but accessible for city centre. The room was cleverly designed with a large comfortable bed. The shower was fantastic. Breakfast was extensive. So what could go wrong? Exiting the car park was a nightmare. It took over 20 minutes with much manoeuvring and help from my wife. Close to impossible. To be avoided if you have a large car. Such a shame as the only criticism.

    Barcelo_Oviedo, Guest Relations Manager v zařízení Barcelo Oviedo Cervantes, odpověděl na tuto recenzi.
     Dear 502simons, First of all, I would like to thank you for choosing our hotel for your stay in Oviedo. We are always open to receive your comments, as this allows us to continuously improve the experience we create for our clients; Our ultimate goal is to make you feel at home and work daily with care and dedication to make it so. It is a pleasure to know that you have felt comfortable with us, as well as that the room and facilities of the hotel have been to your liking. I regret your incident in the hotel parking lot. At no time is our intention to cause any inconvenience to our customers and we apologize if this has been the case. We hope to have the opportunity to welcome you again in the future. Thank you very much for your time. Best regards

    Round Indicators
    zebra48 Haag, Nizozemsko. 05/05/2019 Krátké dovolené s přáteli

    “Good and bad”

    Check AC (did not work), room on street side with window open it was very noisy, no English tv station in 5 ***** hotel, wow, have good working wifi in rooms (luckily it was fixed after I called reception, but this should not have been necessary for 5 star hotel

    Barcelo_Oviedo, Guest Relations Manager v zařízení Barcelo Oviedo Cervantes, odpověděl na tuto recenzi.
     Dear zebra48, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Best Regards Guest Experience Manager Barceló Oviedo Cervantes

    Round Indicators
    WFBELGIUM Belgie. 04/25/2019 Služební cesty

    “City Center Oviedo”

    Good location, close to the city center. Ideal to visit Oviedo vor a day. Nice, spacy & modern rooms, but there is some noise from the street. Breakfast was excellent. (but a pity it's in a room without windows).

    Barcelo_Oviedo, Guest Relations Manager v zařízení Barcelo Oviedo Cervantes, odpověděl na tuto recenzi.
     Dear wfbelgium, Thank you for choosing our Barceló Oviedo Cerrvantes hotel and for sharing your feedback on your recent holiday experience among us. Our main goal being to ensure we keep on delivering unforgettable stay experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    Round Indicators
    PayHey Rotterdam, Nizozemsko. 12/27/2018 S rodinou

    “Disappointing”

    The location is good and the staff is helpful and nice, but that's all about it! Despite being a "5 star" hotel it feels dated due to lack of proper maintenance (too much tear and wear and stains etc.) The beds are big but the spring mattresses feel worn out and lumpy. Changed rooms but still the same issue. The airco has a central winter and summer setting which cannot be changed by the staff. So on a warm winter day you need to open the window as the airco only blows hot air.

    Barcelo_Oviedo, Guest Relations Manager v zařízení Barcelo Oviedo Cervantes, odpověděl na tuto recenzi.
     Dear Payhey, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Oviedo Cervantes hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best Regards, Guest Experience Manager Barceló Oviedo Cervantes

    Round Indicators
    adrianagutierr Cambridge, Massachusetts. 10/22/2018 Krátké dovolené s přáteli

    “Excelent Hotel!!!”

    The Hotel Barceló is one in a kind hotel. The service, attention and kindness of the staff is incredible. The quality of the breakfast is unmatched. The rooms are SO comfortable and nice. Absolutely the best hotel!!!

    HODNOCENÍ

    Round Indicators

    • květen 17 2019
    • Páry

    502simons

    “Lovely hotel but car park a nightmare ”


    We couldn’t fault the hotel. It was clean, the staff were friendly and location quiet but accessible for city centre. The room was cleverly designed with a large comfortable bed. The shower was fantastic. Breakfast was extensive. So what could go wrong? Exiting the car park was a nightmare. It took over 20 minutes with much manoeuvring and help from my wife. Close to impossible. To be avoided if you have a large car. Such a shame as the only criticism.


    Barcelo_Oviedo, Guest Relations Manager v zařízení Barcelo Oviedo Cervantes, odpověděl na tuto recenzi.
    Dear 502simons, First of all, I would like to thank you for choosing our hotel for your stay in Oviedo. We are always open to receive your comments, as this allows us to continuously improve the experience we create for our clients; Our ultimate goal is to make you feel at home and work daily with care and dedication to make it so. It is a pleasure to know that you have felt comfortable with us, as well as that the room and facilities of the hotel have been to your liking. I regret your incident in the hotel parking lot. At no time is our intention to cause any inconvenience to our customers and we apologize if this has been the case. We hope to have the opportunity to welcome you again in the future. Thank you very much for your time. Best regards

    HODNOCENÍ

    Round Indicators

    • květen 5 2019
    • Haag, Nizozemsko
    • Krátké dovolené s přáteli

    zebra48

    “Good and bad”


    Check AC (did not work), room on street side with window open it was very noisy, no English tv station in 5 ***** hotel, wow, have good working wifi in rooms (luckily it was fixed after I called reception, but this should not have been necessary for 5 star hotel


    Barcelo_Oviedo, Guest Relations Manager v zařízení Barcelo Oviedo Cervantes, odpověděl na tuto recenzi.
    Dear zebra48, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Best Regards Guest Experience Manager Barceló Oviedo Cervantes

    HODNOCENÍ

    Round Indicators

    • duben 25 2019
    • Belgie
    • Služební cesty

    WFBELGIUM

    “City Center Oviedo”


    Good location, close to the city center. Ideal to visit Oviedo vor a day. Nice, spacy & modern rooms, but there is some noise from the street. Breakfast was excellent. (but a pity it's in a room without windows).


    Barcelo_Oviedo, Guest Relations Manager v zařízení Barcelo Oviedo Cervantes, odpověděl na tuto recenzi.
     Dear wfbelgium, Thank you for choosing our Barceló Oviedo Cerrvantes hotel and for sharing your feedback on your recent holiday experience among us. Our main goal being to ensure we keep on delivering unforgettable stay experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Guest Experience Manager Barceló Oviedo Cervantes

    HODNOCENÍ

    Round Indicators

    • prosinec 27 2018
    • Rotterdam, Nizozemsko
    • S rodinou

    PayHey

    “Disappointing”


    The location is good and the staff is helpful and nice, but that's all about it! Despite being a "5 star" hotel it feels dated due to lack of proper maintenance (too much tear and wear and stains etc.) The beds are big but the spring mattresses feel worn out and lumpy. Changed rooms but still the same issue. The airco has a central winter and summer setting which cannot be changed by the staff. So on a warm winter day you need to open the window as the airco only blows hot air.


    Barcelo_Oviedo, Guest Relations Manager v zařízení Barcelo Oviedo Cervantes, odpověděl na tuto recenzi.
     Dear Payhey, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Oviedo Cervantes hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best Regards, Guest Experience Manager Barceló Oviedo Cervantes

    HODNOCENÍ

    Round Indicators

    • říjen 22 2018
    • Cambridge, Massachusetts
    • Krátké dovolené s přáteli

    adrianagutierr

    “Excelent Hotel!!!”


    The Hotel Barceló is one in a kind hotel. The service, attention and kindness of the staff is incredible. The quality of the breakfast is unmatched. The rooms are SO comfortable and nice. Absolutely the best hotel!!!


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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.