Barceló Hotel Views  Karmina Palace Deluxe

Barceló Karmina

Texto: 9215 Tento resort inspirovaný mayskými chrámy charakterizují zelené bující zahrady a neuvěřitelný výhled na moře z pokojů typu Junior. Suite Avenida Vista Hermosa, 13 | 28867 Manzanillo, Colima
+52 3143311300 *
Barceló Karmina Texto: 9215 4 out of 5 based on 3271 ratings. 3271 user reviews.
Barceló Karmina reviewed by Josemadrigal23 on . If you are premium member, don’t waist you time here. I went with my Family and Had Great Time, my Kids really enjoy the pools and the sliding water tube, most of the rooms have a great view to the Ocean, It have many Great Swimming pools, the Time... Rating: 3
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Barceló Karmina

Avenida Vista Hermosa, 13   28867 Manzanillo, Colima  


Places of Interest

32 km Mezinárodní letiště Manzanillo

20 km Puerto de Manzanillo

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Karmina

4.0/5 Round Indicators
| 3276 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

47% Complete

1547

Velmi dobré

32% Complete

1070

Normální

11% Complete

369

Špatné

5% Complete

175

Velmi špatné

3% Complete

115

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    Josemadrigal23 Fremont, Kalifornie. 11/06/2017 S rodinou

    “If you are premium member, don’t waist you time here. ”

    I went with my Family and Had Great Time, my Kids really enjoy the pools and the sliding water tube, most of the rooms have a great view to the Ocean, It have many Great Swimming pools, the Time was bad, no only because weather was too hot, also because is low season (October), and only one of the Three speciality Restaurant was open every night. The Show and Drinks are Amazing, every body was very Kind and Helpful, the Snacks need more variety and better service. But don waist your money for a Premium service, they have no idea what that means. We never find help in the Premium are ( Check in and Out). Hotel is Beautiful!!

    Silvia G, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
     Dear Josemadrigal23; In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are delighted to see that you really enjoyed the beauty of our installations and the varied entertainment program. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We have taken good note of your comments and are truly sorry you did not feel attended enough at the Premium Level, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Guest Experience Manager.

    Round Indicators
    RELAXED2011 Calgary, Kanada. 11/06/2017 Krátké dovolené s přáteli

    “Relaxing and clean ”

    I give it a 3 star only because of a few inconveniences. 1. No wifi unless you pay 12$US. Really? I had to argue all the way to the top to get a half day free. According to my west jet package it was all inclusive. 2. Went to book a excursion and could not pay with visa or debit. Really? So carry lots of pesos. 3. The alcohol they served to the blue bands was different and awful then compared to the gold bands. Unless you pay more, you get the original. 4. Only 4 English speaking guest for a whole week, including me and my friend. So know your Spanish well. Some servers tried their best. 5. To walk the public beach , you have to let the security guard let you out but have to cross thigh high water and slippery rocks. Not fun !!!!! Daniel, Jose, and javier were the best servers. 5* for them. Entertainers were ok.! All in Spanish. So if you are into fun and participating, please understand your Spanish. I don’t speak Spanish but got by. Paloma at queis outside of hotel gives great massages and facials. It’s across the gates of hotel. Dont let the entrance deter you. A la Carte : Kyoto was the best. Buffet place had a descent variety. My room was 4220 with a good view.

    Silvia G, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
     Dear RELAXED2011; Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Karmina hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Regarding about the variety and quality of beverages, we would like to take the opportunity to explain that in the all-inclusive deluxe bar, which is what you buy in your regular package, you have more than 30 different brands of wines and liquors of the highest quality in the market, stressing that We have certificates which verify through monthly audits that we are effectively providing our guests with quality drinks. Thank you for your insights regarding the service in English and although all of our team are able to communicate, at Barceló we strongly believe in continuous trainings for our employees therefore we will make sure to offer official languages classes to all those members in need of improvement in this aspect of their duties. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Guest Experience Manager.

    Round Indicators
    Bertha C Sacramento. 10/31/2017 Páry

    “Pricey but worth it.”

    Beautiful grounds, hotel and pools. Friendly and helpful staff. Great food! Premier package not worth the price with exception of room view. Low level staff super nice and friendly. Higher level wont even say "buenos dias" at front desk, two awful uppity, rude males.

    Silvia G, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
     Dear Bertha C; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the réception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Guest Experience Manager.

    Round Indicators
    Melissa P Clemmons, North Carolina. 10/30/2017 S rodinou

    “Barcelo Karmina Manzanilllo”

    Awesome resort in manzanilllo Mexico. Best value for accomadations, food quality and service. Great location in manzanilllo bay. Nice views. Lots of pools and calm beach access. Room, food and drinks all inclusive, very good price for American dollar

    silviagalarza, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
     Dear Melissa P; Thank you for the time you spent to share your feedback on your recent stay at our Barceló Karmina, to be considered as one of the best hotels you stayed at is certainly high praise. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Guest Experience Manager.

    Round Indicators
    Gabriel S Toronto. 10/23/2017 S rodinou

    “Great place”

    We had a great time, place and location, the beach and premises are amazing, they do also have a big whirlpool. Staff was very nice and attentive to our needs. My only negative was our room had some cockroaches running around.

    silviagalarza, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
     Dear Gabriel S; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Moreover we have taken good note of your remarks related to the presence of cockroaches within our grounds; given the climatology of Manzanillo and its geographical position, depending on the humidity and heat, the presence of insects in any hotel, business or private house is unavoidable, nevertheless we have in place a specific preventive pest control plan as well as regular treatments to avoid their presence in the hotel.  Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards, Guest Experience Manager.

    HODNOCENÍ

    Round Indicators

    • listopad 6 2017
    • Fremont, Kalifornie
    • S rodinou

    Josemadrigal23

    “If you are premium member, don’t waist you time here. ”


    I went with my Family and Had Great Time, my Kids really enjoy the pools and the sliding water tube, most of the rooms have a great view to the Ocean, It have many Great Swimming pools, the Time was bad, no only because weather was too hot, also because is low season (October), and only one of the Three speciality Restaurant was open every night. The Show and Drinks are Amazing, every body was very Kind and Helpful, the Snacks need more variety and better service. But don waist your money for a Premium service, they have no idea what that means. We never find help in the Premium are ( Check in and Out). Hotel is Beautiful!!


    Silvia G, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
    Dear Josemadrigal23; In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are delighted to see that you really enjoyed the beauty of our installations and the varied entertainment program. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We have taken good note of your comments and are truly sorry you did not feel attended enough at the Premium Level, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Guest Experience Manager.

    HODNOCENÍ

    Round Indicators

    • listopad 6 2017
    • Calgary, Kanada
    • Krátké dovolené s přáteli

    RELAXED2011

    “Relaxing and clean ”


    I give it a 3 star only because of a few inconveniences. 1. No wifi unless you pay 12$US. Really? I had to argue all the way to the top to get a half day free. According to my west jet package it was all inclusive. 2. Went to book a excursion and could not pay with visa or debit. Really? So carry lots of pesos. 3. The alcohol they served to the blue bands was different and awful then compared to the gold bands. Unless you pay more, you get the original. 4. Only 4 English speaking guest for a whole week, including me and my friend. So know your Spanish well. Some servers tried their best. 5. To walk the public beach , you have to let the security guard let you out but have to cross thigh high water and slippery rocks. Not fun !!!!! Daniel, Jose, and javier were the best servers. 5* for them. Entertainers were ok.! All in Spanish. So if you are into fun and participating, please understand your Spanish. I don’t speak Spanish but got by. Paloma at queis outside of hotel gives great massages and facials. It’s across the gates of hotel. Dont let the entrance deter you. A la Carte : Kyoto was the best. Buffet place had a descent variety. My room was 4220 with a good view.


    Silvia G, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
    Dear RELAXED2011; Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Karmina hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Regarding about the variety and quality of beverages, we would like to take the opportunity to explain that in the all-inclusive deluxe bar, which is what you buy in your regular package, you have more than 30 different brands of wines and liquors of the highest quality in the market, stressing that We have certificates which verify through monthly audits that we are effectively providing our guests with quality drinks. Thank you for your insights regarding the service in English and although all of our team are able to communicate, at Barceló we strongly believe in continuous trainings for our employees therefore we will make sure to offer official languages classes to all those members in need of improvement in this aspect of their duties. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Guest Experience Manager.

    HODNOCENÍ

    Round Indicators

    • říjen 31 2017
    • Sacramento
    • Páry

    Bertha C

    “Pricey but worth it.”


    Beautiful grounds, hotel and pools. Friendly and helpful staff. Great food! Premier package not worth the price with exception of room view. Low level staff super nice and friendly. Higher level wont even say "buenos dias" at front desk, two awful uppity, rude males.


    Silvia G, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
    Dear Bertha C; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the réception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Guest Experience Manager.

    HODNOCENÍ

    Round Indicators

    • říjen 30 2017
    • Clemmons, North Carolina
    • S rodinou

    Melissa P

    “Barcelo Karmina Manzanilllo”


    Awesome resort in manzanilllo Mexico. Best value for accomadations, food quality and service. Great location in manzanilllo bay. Nice views. Lots of pools and calm beach access. Room, food and drinks all inclusive, very good price for American dollar


    silviagalarza, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
    Dear Melissa P; Thank you for the time you spent to share your feedback on your recent stay at our Barceló Karmina, to be considered as one of the best hotels you stayed at is certainly high praise. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Guest Experience Manager.

    HODNOCENÍ

    Round Indicators

    • říjen 23 2017
    • Toronto
    • S rodinou

    Gabriel S

    “Great place”


    We had a great time, place and location, the beach and premises are amazing, they do also have a big whirlpool. Staff was very nice and attentive to our needs. My only negative was our room had some cockroaches running around.


    silviagalarza, Guest Experience Manager. v zařízení Barcelo Karmina, odpověděl na tuto recenzi.
    Dear Gabriel S; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Moreover we have taken good note of your remarks related to the presence of cockroaches within our grounds; given the climatology of Manzanillo and its geographical position, depending on the humidity and heat, the presence of insects in any hotel, business or private house is unavoidable, nevertheless we have in place a specific preventive pest control plan as well as regular treatments to avoid their presence in the hotel.  Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards, Guest Experience Manager.

    Aerial View of Barceló Hotel Karmina Palace Deluxe

    Barceló Karmina hotel, a paradise in Manzanillo.

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