Barceló Hotel Pool  Royal Hideaway Playacar Resort

Royal Hideaway Playacar - Adults only

Texto: 34237 Luxusní hotel pouze pro dospělé nabízí 5hvězdičkové ubytování, a to přímo u pohádkové pláže Mayské riviéry. Lote Hotelero No. 6, Desarrollo | 77710 Playacar | Playa del Carmen | Quintana Roo | México
+ 52 984 873 45 00 + 52 984 873 45 07
Royal Hideaway Playacar - Adults only Texto: 34237 4.5 out of 5 based on 4206 ratings. 4206 user reviews.
Royal Hideaway Playacar - Adults only reviewed by terry b on . Nejlepší z nejlepších Celý náš zážitek byl opravdovým potěšením. Personál pro vás udělá víc než vše, cítíte se královsky. Jídlo i pití je fantastické... pořád musím myslet na to, jak se o nás starali. Celá dovolená byla... Rating: 5
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Royal Hideaway Playacar - Adults only

Lote Hotelero No. 6, Desarrollo   77710 Playacar   Playa del Carmen   Quintana Roo   México  


Places of Interest

60,5 km  Mezinárodní letiště Cancún 

10 min. Playa del Carmen

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Royal Hideaway Playacar - Adults only

4.5/5 Round Indicators
| 4202 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

72% Complete

3065

Velmi dobré

17% Complete

743

Normální

5% Complete

239

Špatné

2% Complete

104

Velmi špatné

1% Complete

55

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    Round Indicators
    MMSuffling Decatur, Texas. 08/16/2017 Páry

    “Luxury isn't worth it if all the staff are unfriendly and unhelpful!”

    The resort is large and sprawling, be ready to walk...a lot! It's pretty. Beautiful rooms and bedding, very luxurious. However... We booked through Funjet, as always, because $500 in resort credits were offered. Upon check in we were told that the credits were a lie and they gave us some coupons and said that it was $500 in pesos of coupons...that was the first irritation! After the check in process they gave us a map and sent us away on our own, no tour of the resort or anyone to guide us to our room, not sure where our bags were??? The room was nice, but there were windows, large, opening windows in both the shower and the toilet that looked out to a sidewalk that people were walking on, and since we were on the ground floor, the balcony above us looked directly into the toilet! All the luxury was nice, but the staff was miserable and unfriendly and unhelpful and acted like we were really putting them out with any questions or needs...no one ever offered us ANYTHING at this resort! So we packed up and left. Funjet handled getting us a room at our old faithful resort in Cancun, The Golden Parnassus, and transferring our reservations. Walked right in to Golden and were immediately smiled at and brought drinks!! That's what it's all about! The staff at Royal Hideaway should go stay at Golden and take lessons on how to be friendly and appreciative!!
    Round Indicators
    HoustonKaty_Mom Houston. 08/16/2017 S rodinou

    “What a fabulous place!!”

    It was one of those trips where you want the best room possible. I booked the Luxury Ocean View. The room was outstanding. We had an outdoor porch that looked to the beach. We arrived late on a stormy Sunday evening. We were taken to the open restaurant and had a great meal. Monday morning, i walked out of my room to be greeted by a concierge. She asked what we would like to have for dinner to make a reservation for us! I believe the first evening we went to the dinner show and it was very fun. The pools were incredible as were the drinks being served. We also dined in the Italian restaurant and the Japanese restaurant. Both great. One day, while enjoying the pool area from under my eyelids, i heard some Kenny G sort of music. I finally sat up to realize there was a musician strolling with a wireless microphone, playing a soprano saxophone! It was this type of crazy, incredible, unexpected touches that puts Royal Hideaway Playacar apart from other resorts.
    Round Indicators
    Laurakmitchie Memphis, Tennessee. 08/16/2017 Páry

    “Wonderful getaway”

    In mid- July, my husband and I went to Royal Hideaway for a vacation together. It was so great!! Our room was cool and very comfortable. It had a big patio with chairs for us to lounge in. Upon arrival, there was a nice bowl of fruit on our table inside, and every person we interacted with in the lobby was wonderful! We could really tell things ran smoothly around here. Our personal concierge, Camilla was helpful every day with any questions we had. We found the beach to be super clean and nice, especially with the sun shades! We never had to fight for a spot. Find a spot at the pool was hard, because as some have said, people scout them very early. However, while walking around we found 4 other "hidden" pools!! They weee small but always surrounded by palm trees and no one else was in them! We enjoyed the solitary nature of these much more than the big activity pool. The beach bar line always moved quickly and the bartenders were super nice! We REALLY enjoyed the food too! The only restaurant we didn't care for was the Italian, but parts of it were definitely good. Just overall the experience wasn't as good as the other restaurants. Ventanas is amazing! My husband doesn't drink and really appreciated every server offering NA drinks and different fruits in his sparkling water. We can't wait to come back!! Also, the nightlife was super fun. The main bar that stayed open late was almost like a local watering hole. Small entertainment happened nightly and it was interesting to watch. If I could change one thing about our experience, I would have made the tv have more premium channels. But honestly, we did just fine without them!
    Round Indicators
    paul_khaki 08/16/2017 Páry

    “Run away”

    For an all inclusive hotel this is not the choice you want to go with. The upgraded rooms are basically the same thing as the regular rooms. Nothing amazing. The beach isn't great at all. Don't let the pictures fool you. Food is terrible. Drinks are terrible. Beach service is terrible. This hotel is terrible.
    Round Indicators
    terry b Marietta, Georgia. 06/25/2014

    “Nejlepší z nejlepších”

    Celý náš zážitek byl opravdovým potěšením. Personál pro vás udělá víc než vše, cítíte se královsky. Jídlo i pití je fantastické... pořád musím myslet na to, jak se o nás starali. Celá dovolená byla velmi relaxující, pomohla nám se zregenerovat. Jediná trochu negativní věc - pokud má vaše žena hodně kosmetiky, není ji kam dát. Koupelna je dosti malá. Vše ostatní to ale vynahradí. V roce 2015 se určitě vrátíme, oslavit naše 41. výročí.

    HODNOCENÍ

    Round Indicators

    • srpen 16 2017
    • Decatur, Texas
    • Páry

    MMSuffling

    “Luxury isn't worth it if all the staff are unfriendly and unhelpful!”


    The resort is large and sprawling, be ready to walk...a lot! It's pretty. Beautiful rooms and bedding, very luxurious. However... We booked through Funjet, as always, because $500 in resort credits were offered. Upon check in we were told that the credits were a lie and they gave us some coupons and said that it was $500 in pesos of coupons...that was the first irritation! After the check in process they gave us a map and sent us away on our own, no tour of the resort or anyone to guide us to our room, not sure where our bags were??? The room was nice, but there were windows, large, opening windows in both the shower and the toilet that looked out to a sidewalk that people were walking on, and since we were on the ground floor, the balcony above us looked directly into the toilet! All the luxury was nice, but the staff was miserable and unfriendly and unhelpful and acted like we were really putting them out with any questions or needs...no one ever offered us ANYTHING at this resort! So we packed up and left. Funjet handled getting us a room at our old faithful resort in Cancun, The Golden Parnassus, and transferring our reservations. Walked right in to Golden and were immediately smiled at and brought drinks!! That's what it's all about! The staff at Royal Hideaway should go stay at Golden and take lessons on how to be friendly and appreciative!!


    HODNOCENÍ

    Round Indicators

    • srpen 16 2017
    • Houston
    • S rodinou

    HoustonKaty_Mom

    “What a fabulous place!!”


    It was one of those trips where you want the best room possible. I booked the Luxury Ocean View. The room was outstanding. We had an outdoor porch that looked to the beach. We arrived late on a stormy Sunday evening. We were taken to the open restaurant and had a great meal. Monday morning, i walked out of my room to be greeted by a concierge. She asked what we would like to have for dinner to make a reservation for us! I believe the first evening we went to the dinner show and it was very fun. The pools were incredible as were the drinks being served. We also dined in the Italian restaurant and the Japanese restaurant. Both great. One day, while enjoying the pool area from under my eyelids, i heard some Kenny G sort of music. I finally sat up to realize there was a musician strolling with a wireless microphone, playing a soprano saxophone! It was this type of crazy, incredible, unexpected touches that puts Royal Hideaway Playacar apart from other resorts.


    HODNOCENÍ

    Round Indicators

    • srpen 16 2017
    • Memphis, Tennessee
    • Páry

    Laurakmitchie

    “Wonderful getaway”


    In mid- July, my husband and I went to Royal Hideaway for a vacation together. It was so great!! Our room was cool and very comfortable. It had a big patio with chairs for us to lounge in. Upon arrival, there was a nice bowl of fruit on our table inside, and every person we interacted with in the lobby was wonderful! We could really tell things ran smoothly around here. Our personal concierge, Camilla was helpful every day with any questions we had. We found the beach to be super clean and nice, especially with the sun shades! We never had to fight for a spot. Find a spot at the pool was hard, because as some have said, people scout them very early. However, while walking around we found 4 other "hidden" pools!! They weee small but always surrounded by palm trees and no one else was in them! We enjoyed the solitary nature of these much more than the big activity pool. The beach bar line always moved quickly and the bartenders were super nice! We REALLY enjoyed the food too! The only restaurant we didn't care for was the Italian, but parts of it were definitely good. Just overall the experience wasn't as good as the other restaurants. Ventanas is amazing! My husband doesn't drink and really appreciated every server offering NA drinks and different fruits in his sparkling water. We can't wait to come back!! Also, the nightlife was super fun. The main bar that stayed open late was almost like a local watering hole. Small entertainment happened nightly and it was interesting to watch. If I could change one thing about our experience, I would have made the tv have more premium channels. But honestly, we did just fine without them!


    HODNOCENÍ

    Round Indicators

    • srpen 16 2017
    • Páry

    paul_khaki

    “Run away”


    For an all inclusive hotel this is not the choice you want to go with. The upgraded rooms are basically the same thing as the regular rooms. Nothing amazing. The beach isn't great at all. Don't let the pictures fool you. Food is terrible. Drinks are terrible. Beach service is terrible. This hotel is terrible.


    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Marietta, Georgia

    terry b

    “Nejlepší z nejlepších”


    Celý náš zážitek byl opravdovým potěšením. Personál pro vás udělá víc než vše, cítíte se královsky. Jídlo i pití je fantastické... pořád musím myslet na to, jak se o nás starali. Celá dovolená byla velmi relaxující, pomohla nám se zregenerovat. Jediná trochu negativní věc - pokud má vaše žena hodně kosmetiky, není ji kam dát. Koupelna je dosti malá. Vše ostatní to ale vynahradí. V roce 2015 se určitě vrátíme, oslavit naše 41. výročí.


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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Na jednu rezervaci je možné uplatnit pouze jeden slevový kód. Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    * Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    ** Hotel si při hostově ubytování vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat částky odečtené při originální rezervaci.

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