Barceló Hotel Pool  Royal Hideaway Playacar Resort

Discover The Guest List by The Sartorialist

Premios y Reconocimientos Prizes and awards

Royal Hideaway Playacar - Adults only

Texto: 120051 Luxusní hotel pouze pro dospělé nabízí 5hvězdičkové ubytování, a to přímo u pohádkové pláže Mayské riviéry. Lote Hotelero No. 6, Desarrollo | 77710 | Playacar | Playa del Carmen | Quintana Roo | México
+ 52 984 873 45 00 + 52 984 873 45 07
Royal Hideaway Playacar - Adults only Texto: 120051 4.5 out of 5 based on 4993 ratings. 4993 user reviews.
Royal Hideaway Playacar - Adults only reviewed by terry b on . Nejlepší z nejlepších Celý náš zážitek byl opravdovým potěšením. Personál pro vás udělá víc než vše, cítíte se královsky. Jídlo i pití je fantastické... pořád musím myslet na to, jak se o nás starali. Celá dovolená byla... Rating: 5
map

Royal Hideaway Playacar - Adults only

Lote Hotelero No. 6, Desarrollo   77710   Playacar   Playa del Carmen   Quintana Roo   México  


Places of Interest

60,5 km  Mezinárodní letiště Cancún 

10 min. Playa del Carmen

Názory klientů

Není lepší odborník, než je cestovatel.

Royal Hideaway Playacar - Adults only

4.5/5 Round Indicators
| 5014 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spaní

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

73% Complete

3666

Velmi dobré

17% Complete

866

Normální

5% Complete

286

Špatné

2% Complete

127

Velmi špatné

1% Complete

69

Filtrovat podle

Seřadit podle

    Round Indicators
    Shannon S 05/21/2018 Páry

    “SIMPLY THE BEST”

    We were just amazed how everyone worked so hard to make our stay so wonderful. The whole staff is top notch. Being business owners, we understand not everyone can be pleased. With that being said, then read the reviews for this fabulous resort. Never once did we ever think we picked the wrong place to stay. The food in every restaurant was over the top. The staff is so personable and helpful, Axle, Omar, and Oscar just to name a few. Fredricko in the travel office set us up on the best excursion with awesome snorkeling with Cancun Adventures. We can’t wait to return!!!
    Round Indicators
    Susanp1974 Middletown, New Jersey. 05/21/2018 Páry

    “Another Amazing Stay at Royal Hideaway”

    This was our 3rd visit to The Royal Hideaway. The staff from the Bellman to the concierges to the waiters were always friendly and would do anything to accommodate your needs. Fernanda, pool concierge was absolutely amazing. You can tell she loves her job. Always smiling and friendly. Oscar who works at the Grill during breakfast/lunch service was our favorite waiter. Always had a great conversation with him. We ate at all the restaurants and our favorite was Palazzo and Azia. I am a picky eater and every restaurant had options for me. We lounged by pool every day. Had to be up by 6am to guarantee seats in a good spot. My husband and I took turns each day getting up as I refuse to put a flip flop on a chair and go back to sleep. Just not fair. The pool bar waiters are simply amazing. Our favorite guys were Daniel, Ricardo, and Sergio. You never go without a drink filled. They work great together. Overall, awesome 10 day vacation.
    Round Indicators
    LouiseLag_12 Los Angeles, Kalifornie. 05/21/2018 Páry

    “The Service is the BEST!!!”

    I have stayed at many hotels over the numerous years of travelling, but None can surpass the service we received at he Royal Hideaway in Playacar, Mexico. Starting with our Bellmen, Juan, and Carlos, to the Mater Deis Marco and Christian, to the waiters, the service was top drawer. Whenever you needed anything, they were right there. All of these people went above and beyond what they were required to do, and for that we are very thankful... When our shuttle to take us back to the airport failed to show, Juan and Carlos got on the phone, and discovered that the shuttle service was given the wrong time by Orbitz, and came at 10:30 instead of 2:30....We were entirely out of cash, only credit cards. Cabs and shuttle services will not take credit cards in Mexico, so we were stuck trying to make our flight at the airport. Alejandro, one of the managers of the hotel, called the hotel driver to make a special trip to the airport, just for us. Arturo, the driver, was a pleasure to ride with and assured us that we would make our flight. We did. The Royal Hideaway, not only is a beautiful Hotel, with magnificent rooms, food to die for, a great beach, but REALLY GOOD PEOPLE.

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Mrs. Luise, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope you will allow us to make your next stay unforgettable. The warmest greetings!

    Round Indicators
    Z4100FFelizabethb Houston, United States. 05/20/2018 Páry

    “Great Service!”

    Great service all around! I can't say enough about the service - the entire staff; Roberto, Chelo, Alberto, Axel, Fernanda and Brallan - perfecto!! The Royal Hideaway has set the bar! I will return again and again.

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Mrs. Felizabeth, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. The warmest greetings!

    Round Indicators
    terry b Marietta, Georgia. 06/25/2014

    “Nejlepší z nejlepších”

    Celý náš zážitek byl opravdovým potěšením. Personál pro vás udělá víc než vše, cítíte se královsky. Jídlo i pití je fantastické... pořád musím myslet na to, jak se o nás starali. Celá dovolená byla velmi relaxující, pomohla nám se zregenerovat. Jediná trochu negativní věc - pokud má vaše žena hodně kosmetiky, není ji kam dát. Koupelna je dosti malá. Vše ostatní to ale vynahradí. V roce 2015 se určitě vrátíme, oslavit naše 41. výročí.

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Terry b, Thank you for this great review of your stay with us, we look forward to your next visit in the near future. We really appreciate your feedback. Best Wishes

    HODNOCENÍ

    Round Indicators

    • květen 21 2018
    • Páry

    Shannon S

    “SIMPLY THE BEST”


    We were just amazed how everyone worked so hard to make our stay so wonderful. The whole staff is top notch. Being business owners, we understand not everyone can be pleased. With that being said, then read the reviews for this fabulous resort. Never once did we ever think we picked the wrong place to stay. The food in every restaurant was over the top. The staff is so personable and helpful, Axle, Omar, and Oscar just to name a few. Fredricko in the travel office set us up on the best excursion with awesome snorkeling with Cancun Adventures. We can’t wait to return!!!


    HODNOCENÍ

    Round Indicators

    • květen 21 2018
    • Middletown, New Jersey
    • Páry

    Susanp1974

    “Another Amazing Stay at Royal Hideaway”


    This was our 3rd visit to The Royal Hideaway. The staff from the Bellman to the concierges to the waiters were always friendly and would do anything to accommodate your needs. Fernanda, pool concierge was absolutely amazing. You can tell she loves her job. Always smiling and friendly. Oscar who works at the Grill during breakfast/lunch service was our favorite waiter. Always had a great conversation with him. We ate at all the restaurants and our favorite was Palazzo and Azia. I am a picky eater and every restaurant had options for me. We lounged by pool every day. Had to be up by 6am to guarantee seats in a good spot. My husband and I took turns each day getting up as I refuse to put a flip flop on a chair and go back to sleep. Just not fair. The pool bar waiters are simply amazing. Our favorite guys were Daniel, Ricardo, and Sergio. You never go without a drink filled. They work great together. Overall, awesome 10 day vacation.


    HODNOCENÍ

    Round Indicators

    • květen 21 2018
    • Los Angeles, Kalifornie
    • Páry

    LouiseLag_12

    “The Service is the BEST!!!”


    I have stayed at many hotels over the numerous years of travelling, but None can surpass the service we received at he Royal Hideaway in Playacar, Mexico. Starting with our Bellmen, Juan, and Carlos, to the Mater Deis Marco and Christian, to the waiters, the service was top drawer. Whenever you needed anything, they were right there. All of these people went above and beyond what they were required to do, and for that we are very thankful... When our shuttle to take us back to the airport failed to show, Juan and Carlos got on the phone, and discovered that the shuttle service was given the wrong time by Orbitz, and came at 10:30 instead of 2:30....We were entirely out of cash, only credit cards. Cabs and shuttle services will not take credit cards in Mexico, so we were stuck trying to make our flight at the airport. Alejandro, one of the managers of the hotel, called the hotel driver to make a special trip to the airport, just for us. Arturo, the driver, was a pleasure to ride with and assured us that we would make our flight. We did. The Royal Hideaway, not only is a beautiful Hotel, with magnificent rooms, food to die for, a great beach, but REALLY GOOD PEOPLE.


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Mrs. Luise, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope you will allow us to make your next stay unforgettable. The warmest greetings!

    HODNOCENÍ

    Round Indicators

    • květen 20 2018
    • Houston, United States
    • Páry

    Z4100FFelizabethb

    “Great Service!”


    Great service all around! I can't say enough about the service - the entire staff; Roberto, Chelo, Alberto, Axel, Fernanda and Brallan - perfecto!! The Royal Hideaway has set the bar! I will return again and again.


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Mrs. Felizabeth, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. The warmest greetings!

    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Marietta, Georgia

    terry b

    “Nejlepší z nejlepších”


    Celý náš zážitek byl opravdovým potěšením. Personál pro vás udělá víc než vše, cítíte se královsky. Jídlo i pití je fantastické... pořád musím myslet na to, jak se o nás starali. Celá dovolená byla velmi relaxující, pomohla nám se zregenerovat. Jediná trochu negativní věc - pokud má vaše žena hodně kosmetiky, není ji kam dát. Koupelna je dosti malá. Vše ostatní to ale vynahradí. V roce 2015 se určitě vrátíme, oslavit naše 41. výročí.


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Terry b, Thank you for this great review of your stay with us, we look forward to your next visit in the near future. We really appreciate your feedback. Best Wishes

    Zavřít 

    Zpět Najděte hotel

    Hotely v Mexiko

    Vybrat Mexiko

    Hotely v Španělsko

    Vybrat Španělsko

    Budu cestovat z

    VŠE A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    do