Lobby at the Barceló Granada Congress hotel

Barceló Granada Congress

Texto: 98451 Funkční a moderní hotel, určený jak ke služebním cestám, tak k cestám za zábavou. Calle Maestro Montero 12, Granada
+34 958187600 +34 958187601
Barceló Granada Congress Texto: 98451 3.5 out of 5 based on 680 ratings. 680 user reviews.
Barceló Granada Congress reviewed by FlorecitaLa on . Very good hotel, but not a 5 star one It is certainly a very good hotel, but I have been to 5 star hotels, even a lot of 4 star hotels that were similar or even better than this one. The girl at the check in was nice although she didn´t... Rating: 3
map

Barceló Granada Congress

Calle Maestro Montero 12, Granada  


Places of Interest

19 km Letiště Granada

2,6 km Albaicín

2 km Alhambra

1,4 km Kongresový a výstavní palác v Granadě

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Granada Congress

3.5/5 Round Indicators
| 707 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spánku

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

25% Complete

179

Velmi dobré

34% Complete

247

Normální

25% Complete

183

Špatné

9% Complete

64

Velmi špatné

4% Complete

34

Filtrovat podle

Seřadit podle

    Round Indicators
    Monica F Lyon. 05/27/2017 Služební cesty

    “Good hotel for business or pleasure”

    I recommend this hotel for proximity to tourist area, very good and easy Wi-Fi and great very comfortable bed to rest after the very very long Spanish days 😀😂😂 Breakfast is OK. Plenty of choice for all tastes.
    Round Indicators
    Tom B 05/26/2017 Služební cesty

    “Great experience on first business trip to Granada”

    Three days of business in Granada made easy and convenient by the facilities and service of Barcelo Congress Hotel. Comfortable beds with excellent linens, excellent selection of food on site, complemented by prompt, friendly service in all areas make this a great place to stay.
    Round Indicators
    678volkers Frankfurt, Německo. 05/26/2017 Služební cesty

    “Very friendly and clean”

    Very good service and very friendy staff, which is always very supportive to any question. Rooms are impresive clean, even when staying 4 nights, the room was cleaned daily Notable is, that food improved quite a lot from the the Nazaries times.
    Round Indicators
    FlorecitaLa 05/02/2017 Krátké dovolené s přáteli

    “Very good hotel, but not a 5 star one”

    It is certainly a very good hotel, but I have been to 5 star hotels, even a lot of 4 star hotels that were similar or even better than this one. The girl at the check in was nice although she didn´t explain anything, I had to ask myself about breakfast times and info about the SPA. All the other contacts I had with the reception staff were very basic and without a smile and not what you expect from a 5 star hotel. The breakfast was good, but there was no showcooking were you could get freshly made eggs or bacon or whatsoever. The staff in the restaurant however was very nice and kept the tables very clean. Regards the cleaning I cannot say anything, except that they didn´t made up our room?! We didn´t have a do not disturb sign hanging outside, so that wasn´t the issue. In a 5 star hotel you at least expect them to make your beds everyday so it looks tidied up again. The staff in the SPA were friendly but the price was overrated. 19 euros for just one hour. I have been to other SPA´s in Spain but normally you can enter 2 hours, the SPA is bigger and it costs less... Though a positive of this SPA is the beautiful view over Granada and the outside jacuzzi, altough you can´t see the view when you´re sitting in the jacuzzi. Check out as well was very basic, they didn´t asked us about our stay or anything. Having worked as a receptionist myself, the reception staff really was an eyesore to me. Overall good hotel, but defintely had some flaws in the service to be a 5 star hotel.

    b_granada_congress, General Manager v zařízení Barcelo Granada Congress, odpověděl na tuto recenzi.
     Dear guest, Thank you for having chosen our hotel for your stay in Granada and for the time you devoted to give us such a constructive, helpful feedback through this site. As you may know, we took over the hotel just a few months ago from a local company, and we are making great efforts to bring it up to both 5-star and Barceló Group standards. This implies, of course, a more consistent service, well trained staff and small but important details that make the difference. We apologize for your room not being made up one of the days of your stay and we kindly ask you to take it as an isolated human mistake. We will take the necessary corrective measures and increase the control so that similar issues are not repeated. We will also carry out staff training actions and we are also implementing our quality system in order to ensure that our team provides an excellent service to all our guests in every interaction, according to our exigent standards. In the hope that you can check all these major improvements yourself in your next visit to Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manager

    Round Indicators
    Arto L 04/22/2017 Krátké dovolené s přáteli

    “Here you can rest and sleep ”

    Nice airy hotel. Good size Rooms and bathroom. Friendly and helpfull staff. Exellent breakfast . Good location for golf players. Very vell cleaned rooms. During the day you can go to the spa and take a massage and go to enjoy a relaxing wirpool to the top floor. Wiew over the city center is unforgettable.

    b_granada_congress, Manager v zařízení Barcelo Granada Congress, odpověděl na tuto recenzi.
     Dear Arto, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manage

    HODNOCENÍ

    Round Indicators

    • květen 27 2017
    • Lyon
    • Služební cesty

    Monica F

    “Good hotel for business or pleasure”


    I recommend this hotel for proximity to tourist area, very good and easy Wi-Fi and great very comfortable bed to rest after the very very long Spanish days 😀😂😂 Breakfast is OK. Plenty of choice for all tastes.


    HODNOCENÍ

    Round Indicators

    • květen 26 2017
    • Služební cesty

    Tom B

    “Great experience on first business trip to Granada”


    Three days of business in Granada made easy and convenient by the facilities and service of Barcelo Congress Hotel. Comfortable beds with excellent linens, excellent selection of food on site, complemented by prompt, friendly service in all areas make this a great place to stay.


    HODNOCENÍ

    Round Indicators

    • květen 26 2017
    • Frankfurt, Německo
    • Služební cesty

    678volkers

    “Very friendly and clean”


    Very good service and very friendy staff, which is always very supportive to any question. Rooms are impresive clean, even when staying 4 nights, the room was cleaned daily Notable is, that food improved quite a lot from the the Nazaries times.


    HODNOCENÍ

    Round Indicators

    • květen 2 2017
    • Krátké dovolené s přáteli

    FlorecitaLa

    “Very good hotel, but not a 5 star one”


    It is certainly a very good hotel, but I have been to 5 star hotels, even a lot of 4 star hotels that were similar or even better than this one. The girl at the check in was nice although she didn´t explain anything, I had to ask myself about breakfast times and info about the SPA. All the other contacts I had with the reception staff were very basic and without a smile and not what you expect from a 5 star hotel. The breakfast was good, but there was no showcooking were you could get freshly made eggs or bacon or whatsoever. The staff in the restaurant however was very nice and kept the tables very clean. Regards the cleaning I cannot say anything, except that they didn´t made up our room?! We didn´t have a do not disturb sign hanging outside, so that wasn´t the issue. In a 5 star hotel you at least expect them to make your beds everyday so it looks tidied up again. The staff in the SPA were friendly but the price was overrated. 19 euros for just one hour. I have been to other SPA´s in Spain but normally you can enter 2 hours, the SPA is bigger and it costs less... Though a positive of this SPA is the beautiful view over Granada and the outside jacuzzi, altough you can´t see the view when you´re sitting in the jacuzzi. Check out as well was very basic, they didn´t asked us about our stay or anything. Having worked as a receptionist myself, the reception staff really was an eyesore to me. Overall good hotel, but defintely had some flaws in the service to be a 5 star hotel.


    b_granada_congress, General Manager v zařízení Barcelo Granada Congress, odpověděl na tuto recenzi.
    Dear guest, Thank you for having chosen our hotel for your stay in Granada and for the time you devoted to give us such a constructive, helpful feedback through this site. As you may know, we took over the hotel just a few months ago from a local company, and we are making great efforts to bring it up to both 5-star and Barceló Group standards. This implies, of course, a more consistent service, well trained staff and small but important details that make the difference. We apologize for your room not being made up one of the days of your stay and we kindly ask you to take it as an isolated human mistake. We will take the necessary corrective measures and increase the control so that similar issues are not repeated. We will also carry out staff training actions and we are also implementing our quality system in order to ensure that our team provides an excellent service to all our guests in every interaction, according to our exigent standards. In the hope that you can check all these major improvements yourself in your next visit to Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manager

    HODNOCENÍ

    Round Indicators

    • duben 22 2017
    • Krátké dovolené s přáteli

    Arto L

    “Here you can rest and sleep ”


    Nice airy hotel. Good size Rooms and bathroom. Friendly and helpfull staff. Exellent breakfast . Good location for golf players. Very vell cleaned rooms. During the day you can go to the spa and take a massage and go to enjoy a relaxing wirpool to the top floor. Wiew over the city center is unforgettable.


    b_granada_congress, Manager v zařízení Barcelo Granada Congress, odpověděl na tuto recenzi.
    Dear Arto, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Gutiérrez Resident Manage

    Zavřít 

    Zpět Najděte hotel

    Hotely v Mexiko

    Vybrat Mexiko

    Hotely v Španělsko

    Vybrat Španělsko

    Budu cestovat z

    VŠE A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    do

      Nesprávná data
      Zadejte, prosím, platné datum.

    NOCI

    (Volitelná data)

    Slevový kód nebo kód akce je kombinací písmen a/nebo čísel, které umožňují slevu z běžné ceny. Slevové kódy můžete získat ve speciálních kampaních díky členství v programu my Barceló, nebo pokud nás budete sledovat na sociálních sítích, anebo provádět své rezervace na Barcelo.com. 

    Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Sleva se nebude vztahovat na ceny doplňujících služeb. Maximální částka pro součet slev je 25 % z celkové ceny (v některých hotelech je maximální částka pro součet slev 20 %), přičemž je možná kombinace slevového kódu a speciálních slev. Na jednu rezervaci je možné uplatnit pouze jeden slevový kód.

    Načítám sazby....
    Hotel nemá přidělené sazby

    Garantována nejlepší cena on-line

    Pokud najdete lepší cenu, my vám ji ještě vylepšíme.

    Vrátíme vám rozdíl a navíc vám dáme další slevu 10 % z konečné ceny rezervace. Více informací zde...