Barceló Hotel Pool  Estepona Thalasso Spa

Occidental Estepona Thalasso & Spa - Adults Only

Texto: 34685 Tento hotel s exkluzivním Thalasso spa obklopený golfovými hřišti je synonymem luxusu a relaxace na pobřeží Costa del Sol. A-7 Autovía del Mediterráneo, Km. 165 ( Salida “Cancelada”) | 29680 Estepona
+34 952 899 499 34 952 883 908
Occidental Estepona Thalasso & Spa - Adults Only Texto: 34685 4 out of 5 based on 770 ratings. 770 user reviews.
Occidental Estepona Thalasso & Spa - Adults Only reviewed by michelledeniseb on . Lovely Hotel We stayed here to attend a wedding near by. We booked a total of 15 rooms for guests and their service at all times was brilliant. Breakfast was amazing Gym well equipped Beautiful pool area Taxis... Rating: 5
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Occidental Estepona Thalasso & Spa - Adults Only

A-7 Autovía del Mediterráneo, Km. 165 ( Salida “Cancelada”)   29680 Estepona  


Places of Interest

66,2 km Letiště Málaga-Costa del Sol

73,6 km Přístav Málaga

80,1 km Nádraží Málaga-María Zambrano

70 km Picassovo muzeum + katedrála

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Estepona Thalasso & Spa - Adults Only

4.0/5 Round Indicators
| 770 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

44% Complete

342

Velmi dobré

37% Complete

289

Normální

12% Complete

96

Špatné

2% Complete

20

Velmi špatné

2% Complete

23

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    Round Indicators
    michelledeniseb Londýn, Spojené království. 06/15/2017 S rodinou

    “Lovely Hotel”

    We stayed here to attend a wedding near by. We booked a total of 15 rooms for guests and their service at all times was brilliant. Breakfast was amazing Gym well equipped Beautiful pool area Taxis always outside Shopping centre locally with wide range of shops

    OccidentalEsteponaGM, Assistant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
     Dear "michelledeniseb", Firstly, we always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel Occidental Estepona Thalasso Spa with us and Tripadvisor readers. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Moreover we are glad you enjoyed the beauty of our pool area, gym and restaurant. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards, Alexandra Fuentes Assistant Manager

    Round Indicators
    David G Coventry, Spojené království. 06/02/2017 Páry

    “Near perfect”

    The usual Barcelo excellent standard. Second visit. Off the beaten track location with excellent free beach and restaurants nearby. Breakfast and bedrooms superb. Wonderful outdoor pool, maybe a little too cool, pool bar with music that could do with turning down a few notches, we all do walkmans or mobile phones now. Come on Barcelo, that last little tweak.

    OccidentalEsteponaGM, Assitant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
     Dear Mr. David G, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are very pleased to read that you did like the breakfast and bedrooms we accommodated you in. Moreover we are glad you enjoyed the beauty of our outdoor pool area as well as the confort of our sunbeds. Thank you once again for making us your choice, we certainly look forward to serving you again and to have the opportunity to exceed you expectations again in a not too distant future. Best regards, Alexandra Fuentes, Asistente de Dirección

    Round Indicators
    Daniel178 Belfast, Northern Ireland. 05/29/2017 Páry

    “Not as good as first visit”

    The hotel itself is nice, rooms are nice. Not in a busy area with lots of things close by. There are some restaurants and beach within walking distace. Puerto Banus €15 taxi away. The food was terrible. Served me a raw burger, breakfast was not good and after ordering room service that came cold we didnt eat at the hotel anymore. We had stayed 3 years ago attending a wedding and we didnt eat at the hotel then. The staff were very nice except one girl with a real attitude working on the pool bar. She ignored me until she felt ready every time. And be prepared to wait when she is on the bar, she rolls her eyes at customers and huffs and puffs whilst srewing her face up at you for no reason. I stopped using pool bar to avoid her. Overall I would not return on account of food and the rude girl.

    OccidentalEsteponaGM, Director General v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
     Dear Daniel178, I would like to inform you that in Occidental Hotels & Resort we strongly believe that there is always room for improvement therefore and apart from greatly appreciating your critic, I am honestly sorry if we could not cover your expectations fully this time, however you can rest assured that a proper investigation will be carried out and if needed, corrective actions will be taken in order to straighten any possible deviation in our procedures and service standards, at the time that I also inform you that the whole team is really interested in offering the best service possible. Nevertheless we honestly hope to receive you back soon, so that you can both, check that we take your words seriously and also you can enjoy our services again. Regards, Pablo Canca General Manager

    Round Indicators
    davidwM4271MG Grimsby, Spojené království. 05/17/2017 Páry

    “Very pleasant”

    The hotel was spotlessly clean and the staff extremely pleasant. Pool and surroundings good and the room (312) had the sun in the afternoon and evening. The only disappointment, and the reason we could not give a five star recommendation, was that the hot food was not hot enough. Overall though, a lovely experience. We would definitely return.

    OccidentalEsteponaGM, Guest Experience v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
     Dear "DavidwM4271MG", Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Occidental Estepona. In addition, thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. In relation with the hot food, all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards Melisa Andrades Guest Experience.

    Round Indicators
    Alyson M Surrey, Spojené království. 05/16/2017 Krátké dovolené s přáteli

    “Excellent stay”

    Deluxe room was spacious, lovely view over pool. Good bar and snacks round pool. Reception very helpful. Near to Port and taxis outside hotel. Breakfast very good choice, even ice cream!! Didn't use spa but it looked lovely, will next time

    OccidentalEsteponaGM, Guest Experience v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
     Dear Mss. "Alyson M", Firstly, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Estepona hotel and we thank you for your kind recommendation to TripAdvisor's readers. We are very pleased to read that you did like the room we accommodated you and for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Melisa Andrades Guest Experience.

    HODNOCENÍ

    Round Indicators

    • červen 15 2017
    • Londýn, Spojené království
    • S rodinou

    michelledeniseb

    “Lovely Hotel”


    We stayed here to attend a wedding near by. We booked a total of 15 rooms for guests and their service at all times was brilliant. Breakfast was amazing Gym well equipped Beautiful pool area Taxis always outside Shopping centre locally with wide range of shops


    OccidentalEsteponaGM, Assistant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
    Dear "michelledeniseb", Firstly, we always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel Occidental Estepona Thalasso Spa with us and Tripadvisor readers. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Moreover we are glad you enjoyed the beauty of our pool area, gym and restaurant. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards, Alexandra Fuentes Assistant Manager

    HODNOCENÍ

    Round Indicators

    • červen 2 2017
    • Coventry, Spojené království
    • Páry

    David G

    “Near perfect”


    The usual Barcelo excellent standard. Second visit. Off the beaten track location with excellent free beach and restaurants nearby. Breakfast and bedrooms superb. Wonderful outdoor pool, maybe a little too cool, pool bar with music that could do with turning down a few notches, we all do walkmans or mobile phones now. Come on Barcelo, that last little tweak.


    OccidentalEsteponaGM, Assitant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
    Dear Mr. David G, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are very pleased to read that you did like the breakfast and bedrooms we accommodated you in. Moreover we are glad you enjoyed the beauty of our outdoor pool area as well as the confort of our sunbeds. Thank you once again for making us your choice, we certainly look forward to serving you again and to have the opportunity to exceed you expectations again in a not too distant future. Best regards, Alexandra Fuentes, Asistente de Dirección

    HODNOCENÍ

    Round Indicators

    • květen 29 2017
    • Belfast, Northern Ireland
    • Páry

    Daniel178

    “Not as good as first visit”


    The hotel itself is nice, rooms are nice. Not in a busy area with lots of things close by. There are some restaurants and beach within walking distace. Puerto Banus €15 taxi away. The food was terrible. Served me a raw burger, breakfast was not good and after ordering room service that came cold we didnt eat at the hotel anymore. We had stayed 3 years ago attending a wedding and we didnt eat at the hotel then. The staff were very nice except one girl with a real attitude working on the pool bar. She ignored me until she felt ready every time. And be prepared to wait when she is on the bar, she rolls her eyes at customers and huffs and puffs whilst srewing her face up at you for no reason. I stopped using pool bar to avoid her. Overall I would not return on account of food and the rude girl.


    OccidentalEsteponaGM, Director General v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
    Dear Daniel178, I would like to inform you that in Occidental Hotels & Resort we strongly believe that there is always room for improvement therefore and apart from greatly appreciating your critic, I am honestly sorry if we could not cover your expectations fully this time, however you can rest assured that a proper investigation will be carried out and if needed, corrective actions will be taken in order to straighten any possible deviation in our procedures and service standards, at the time that I also inform you that the whole team is really interested in offering the best service possible. Nevertheless we honestly hope to receive you back soon, so that you can both, check that we take your words seriously and also you can enjoy our services again. Regards, Pablo Canca General Manager

    HODNOCENÍ

    Round Indicators

    • květen 17 2017
    • Grimsby, Spojené království
    • Páry

    davidwM4271MG

    “Very pleasant”


    The hotel was spotlessly clean and the staff extremely pleasant. Pool and surroundings good and the room (312) had the sun in the afternoon and evening. The only disappointment, and the reason we could not give a five star recommendation, was that the hot food was not hot enough. Overall though, a lovely experience. We would definitely return.


    OccidentalEsteponaGM, Guest Experience v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
    Dear "DavidwM4271MG", Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Occidental Estepona. In addition, thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. In relation with the hot food, all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards Melisa Andrades Guest Experience.

    HODNOCENÍ

    Round Indicators

    • květen 16 2017
    • Surrey, Spojené království
    • Krátké dovolené s přáteli

    Alyson M

    “Excellent stay”


    Deluxe room was spacious, lovely view over pool. Good bar and snacks round pool. Reception very helpful. Near to Port and taxis outside hotel. Breakfast very good choice, even ice cream!! Didn't use spa but it looked lovely, will next time


    OccidentalEsteponaGM, Guest Experience v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
    Dear Mss. "Alyson M", Firstly, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Estepona hotel and we thank you for your kind recommendation to TripAdvisor's readers. We are very pleased to read that you did like the room we accommodated you and for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Melisa Andrades Guest Experience.

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