Barceló Hotel Surroundings  Estepona Thalasso Spa

Occidental Estepona Thalasso & Spa - Adults Only

Texto: 34685 Tento hotel s exkluzivním Thalasso spa obklopený golfovými hřišti je synonymem luxusu a relaxace na pobřeží Costa del Sol. A-7 Autovía del Mediterráneo, Km. 165 ( Salida “Cancelada”) | 29680 Estepona
+34 952 899 499 34 952 883 908
Occidental Estepona Thalasso & Spa - Adults Only Texto: 34685 4 out of 5 based on 936 ratings. 936 user reviews.
Occidental Estepona Thalasso & Spa - Adults Only reviewed by John C on . Looks good I was here as a base whilst working in the area. Sadly didn't get to try any of the interesting facilities. Breakfast was fine,the room very comfortable,the staff helpful,the car park was the usual... Rating: 4
map

Occidental Estepona Thalasso & Spa - Adults Only

A-7 Autovía del Mediterráneo, Km. 165 ( Salida “Cancelada”)   29680 Estepona  


Places of Interest

66,2 km Letiště Málaga-Costa del Sol

73,6 km Přístav Málaga

80,1 km Nádraží Málaga-María Zambrano

70 km Picassovo muzeum + katedrála

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Estepona Thalasso & Spa - Adults Only

4.0/5 Round Indicators
| 937 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spánku

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

44% Complete

418

Velmi dobré

36% Complete

345

Normální

12% Complete

118

Špatné

3% Complete

29

Velmi špatné

2% Complete

27

Filtrovat podle

Seřadit podle

    Round Indicators
    LocalizerUK West Malling, Spojené království. 12/05/2017 Služební cesty

    “Used meeting facilities ”

    We had our annual community meeting here. Great breakfast buffet offered by the hotel, meeting rooms were spacious, featured unlimited water and the WiFi signal was good. Toilets a little far from the meeting rooms on the first floor. Staff helpful and multilingual - the hotel did not feel busy. Can’t comment on rooms as didn’t stay here overnight. Hotel does shutdown during the winter months.

    OccidentalEsteponaGM, Director General v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
     Dear "LocalizerUK", On behalf of the entire team, first of all I would like to thank you for taking the time to share your comments and give us your feedback which we value very much as it is the source of any action that we may take in order to improve our services and/ or facilities which at the end of the day help us to offer you a completely different experience full of satisfaction. I would also like to inform you that I have already shared your words with the team, and you can rest assured that this motivates us all very much to keep on offering the best service. We really look forward to welcoming you again, Best regards, Pablo Canca General Manager

    Round Indicators
    John C 10/26/2017 Služební cesty

    “Looks good”

    I was here as a base whilst working in the area. Sadly didn't get to try any of the interesting facilities. Breakfast was fine,the room very comfortable,the staff helpful,the car park was the usual Spanish tight fit. Supermarket nearby and good selection of restaurants are within walking distance.

    OccidentalEsteponaGM, Assistant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
     Dear John C, Thank you very much for sharing this great review upon your stay with us at Occidental Estepona. We are very pleased to read that you did like the installations of the hotel and for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you, Alexandra Fuentes, Assistant Manager

    Round Indicators
    pamelahL9828BP Liverpool, Spojené království. 10/23/2017 Pro jednotlivce

    “My wonderful holiday”

    Best holiday I’ve ever had. Comfortable, relaxing, great staff, fab room, wonderful food, clean. I would recommend this hotel to anyone who wants a relaxing holiday. Also some of the comments I read before I arrived at the hotel, made me think ‘oh no’, but when I arrived ‘oh yes’, lol!

    OccidentalEsteponaGM, Assistant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
     Dear Mrs Pamela, Thank you very much for sharing this great review upon your stay with us at Occidental Estepona. We are glad and proud that you could enjoy your stay, and we show you our gratitude to your comment and gentle words that I can assured, motivates us all, to keep on working in the constant improvement of our services and facilities with the only intention and final goal of offering our guests a wonderful experience when staying in Occidental Estepona. We look forward to welcoming you back soon, Best Regards, Alexandra Fuentes Assistant Manager

    Round Indicators
    Dechelski Birmingham, Spojené království. 10/21/2017 Páry

    “Re-visit but very different”

    Decided to return to this hotel after staying last year and having a pretty good experience. Unfortunately, on this occasion it was very poor. Upon arrival, bedsheets were dirty and heavily stained. Called through to reception but was told that the only other alternative room was a twin... Disappointing. Requested an iron from reception but was told that there wasn't one available as it was out with another guest. Chased this up for an hour as needed it to iron outfits for a nice restaurant reservation we had. Finally got one from another guest. Staff didn't help. Tried to use room service at 12.30am after waking up with a dry throat and needing water. Was told that none could be bought to me and that the only way to get some was to go down to reception. Attempted to get drinks in the hotel bar but this wasn't staffed. Had to notify reception staff on every occasion. Overall, this didn't come across like a 4* hotel and nothing like our experience from the previous year. Wouldn't be returning.

    OccidentalEsteponaGM, Assistant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
     Dear Guest, We were very disappointed to read your experience during your stay in our Barceló Occidental Estepona Thalasso Spa hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards, Alexandra Fuentes Assistant Manager

    Round Indicators
    Mazenine Welshpool, Spojené království. 10/17/2017 Páry

    “Lovely Hotel”

    We had ground floor room which was ideal as we had our dog with us. Beautiful modern, clean hotel with pleasant, helpful staff. We only stayed one night but certainly enjoyed our breakfast next morning. - choice was very good and tables set outside by thee swimming pool.

    OccidentalEsteponaGM, Assistant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
     Dear Mazenine, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are very pleased to read that you did like the breakfast and bedrooms we accommodated you in. Moreover we are glad you enjoyed the beauty of our outdoor pool area as well as the confort of our sunbeds. Thank you once again for making us your choice, we certainly look forward to serving you again and to have the opportunity to exceed you expectations again in a not too distant future. Best regards, Alexandra Fuentes, Assistant Manager

    HODNOCENÍ

    Round Indicators

    • prosinec 5 2017
    • West Malling, Spojené království
    • Služební cesty

    LocalizerUK

    “Used meeting facilities ”


    We had our annual community meeting here. Great breakfast buffet offered by the hotel, meeting rooms were spacious, featured unlimited water and the WiFi signal was good. Toilets a little far from the meeting rooms on the first floor. Staff helpful and multilingual - the hotel did not feel busy. Can’t comment on rooms as didn’t stay here overnight. Hotel does shutdown during the winter months.


    OccidentalEsteponaGM, Director General v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
    Dear "LocalizerUK", On behalf of the entire team, first of all I would like to thank you for taking the time to share your comments and give us your feedback which we value very much as it is the source of any action that we may take in order to improve our services and/ or facilities which at the end of the day help us to offer you a completely different experience full of satisfaction. I would also like to inform you that I have already shared your words with the team, and you can rest assured that this motivates us all very much to keep on offering the best service. We really look forward to welcoming you again, Best regards, Pablo Canca General Manager

    HODNOCENÍ

    Round Indicators

    • říjen 26 2017
    • Služební cesty

    John C

    “Looks good”


    I was here as a base whilst working in the area. Sadly didn't get to try any of the interesting facilities. Breakfast was fine,the room very comfortable,the staff helpful,the car park was the usual Spanish tight fit. Supermarket nearby and good selection of restaurants are within walking distance.


    OccidentalEsteponaGM, Assistant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
    Dear John C, Thank you very much for sharing this great review upon your stay with us at Occidental Estepona. We are very pleased to read that you did like the installations of the hotel and for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you, Alexandra Fuentes, Assistant Manager

    HODNOCENÍ

    Round Indicators

    • říjen 23 2017
    • Liverpool, Spojené království
    • Pro jednotlivce

    pamelahL9828BP

    “My wonderful holiday”


    Best holiday I’ve ever had. Comfortable, relaxing, great staff, fab room, wonderful food, clean. I would recommend this hotel to anyone who wants a relaxing holiday. Also some of the comments I read before I arrived at the hotel, made me think ‘oh no’, but when I arrived ‘oh yes’, lol!


    OccidentalEsteponaGM, Assistant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
    Dear Mrs Pamela, Thank you very much for sharing this great review upon your stay with us at Occidental Estepona. We are glad and proud that you could enjoy your stay, and we show you our gratitude to your comment and gentle words that I can assured, motivates us all, to keep on working in the constant improvement of our services and facilities with the only intention and final goal of offering our guests a wonderful experience when staying in Occidental Estepona. We look forward to welcoming you back soon, Best Regards, Alexandra Fuentes Assistant Manager

    HODNOCENÍ

    Round Indicators

    • říjen 21 2017
    • Birmingham, Spojené království
    • Páry

    Dechelski

    “Re-visit but very different”


    Decided to return to this hotel after staying last year and having a pretty good experience. Unfortunately, on this occasion it was very poor. Upon arrival, bedsheets were dirty and heavily stained. Called through to reception but was told that the only other alternative room was a twin... Disappointing. Requested an iron from reception but was told that there wasn't one available as it was out with another guest. Chased this up for an hour as needed it to iron outfits for a nice restaurant reservation we had. Finally got one from another guest. Staff didn't help. Tried to use room service at 12.30am after waking up with a dry throat and needing water. Was told that none could be bought to me and that the only way to get some was to go down to reception. Attempted to get drinks in the hotel bar but this wasn't staffed. Had to notify reception staff on every occasion. Overall, this didn't come across like a 4* hotel and nothing like our experience from the previous year. Wouldn't be returning.


    OccidentalEsteponaGM, Assistant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
    Dear Guest, We were very disappointed to read your experience during your stay in our Barceló Occidental Estepona Thalasso Spa hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards, Alexandra Fuentes Assistant Manager

    HODNOCENÍ

    Round Indicators

    • říjen 17 2017
    • Welshpool, Spojené království
    • Páry

    Mazenine

    “Lovely Hotel”


    We had ground floor room which was ideal as we had our dog with us. Beautiful modern, clean hotel with pleasant, helpful staff. We only stayed one night but certainly enjoyed our breakfast next morning. - choice was very good and tables set outside by thee swimming pool.


    OccidentalEsteponaGM, Assistant Manager v zařízení Occidental Estepona Thalasso Spa, odpověděl na tuto recenzi.
    Dear Mazenine, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are very pleased to read that you did like the breakfast and bedrooms we accommodated you in. Moreover we are glad you enjoyed the beauty of our outdoor pool area as well as the confort of our sunbeds. Thank you once again for making us your choice, we certainly look forward to serving you again and to have the opportunity to exceed you expectations again in a not too distant future. Best regards, Alexandra Fuentes, Assistant Manager

    Barceló Hotel Health and Beauty Treatments  Estepona Thalasso Spa

    A haven of luxury and relaxation on the Costa del Sol

    Zavřít 

    Zpět Najděte hotel

    Hotely v Mexiko

    Vybrat Mexiko

    Hotely v Španělsko

    Vybrat Španělsko

    Budu cestovat z

    VŠE A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    do

      Nesprávná data
      Zadejte, prosím, platné datum.

    NOCI

    (Volitelná data)

    0 noci Vybrané

    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

    Načítám sazby....
    Hotel nemá přidělené sazby

    Garantována nejlepší cena on-line

    Pokud najdete lepší cenu, my vám ji ještě vylepšíme.

    Vrátíme vám rozdíl a navíc vám dáme další slevu 10 % z konečné ceny rezervace. Více informací zde...