Barceló Hotel Beach Formentor

Formentor, a Royal Hideaway Hotel

Texto: 10024 Hotel, který se může pochlubit vybranou kuchyní, špičkovou úrovní služeb a nejkrásnějším výhledem na Cap de Formentor. Playa de Formentor, 3 | 07470 Port de Pollença, Mallorca
+34 971 899 100 +34 971 865 155
Formentor, a Royal Hideaway Hotel Texto: 10024 4 out of 5 based on 654 ratings. 654 user reviews.
Formentor, a Royal Hideaway Hotel reviewed by 141derek on . Amazing location,beautiful setting My wife and I stayed for a week in May.We thoroughly enjoyed our stay and found the hotel and its facilities coupled with the location wonderful.The only downsides to our stay were the room size and... Rating: 4
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Formentor, a Royal Hideaway Hotel

Playa de Formentor, 3   07470 Port de Pollença, Mallorca  


Places of Interest

70 km Letiště Son Sant Joan

18 km Muzeum v Pollença

10 km Cabo de Formentor

16 km Golfové hřiště Pollença

Premios y Reconocimientos Prizes and awards

Názory klientů

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Formentor, a Royal Hideaway Hotel

4.0/5 Round Indicators
| 666 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

56% Complete

375

Velmi dobré

23% Complete

155

Normální

10% Complete

72

Špatné

6% Complete

43

Velmi špatné

3% Complete

21

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    johnlefley407 Londýn, Spojené království. 06/21/2017 Krátké dovolené s přáteli

    “HEAVEN ON EARTH!”

    Back to Paradise again, perfection as last October - the only real complaint was that we were there during last week's heat-wave and they didn't move the palm trees to give us continuous shade beside the pool! The reception area has been re-vamped to remove clutter, but they should have kept a clock! New carpets on the landings - views differ on whether an improvement. I've read the complaints, and have to say they are totally different from the experiences of my friend and myself. I have never been to a better hotel for service. I appreciate, though, that if you don't book a sea-view room you may be disappointed, but the website makes clear the difference. It's also important to remember that this hotel is nearly 90 years old, and many choose to go because of the traditional atmosphere. The hotel was fully-booked, but the service remained exceptionally good. On top of this, the beds are wonderful, and the very necessary air-con top notch! My only minor grumble is that there should be rails beside the steps down to the pool. Rumour has it that the ownership of the hotel changed recently - we hope this does not affect the quality in any way.
    Round Indicators
    ica2017 06/20/2017 Páry

    “Nice location, but not as it looks on the photos”

    Small rooms that were amazing 30 years ago. cheap floors and cheap furniture. No private beach, and many many old people. We had a broken shower that was not fixed. Shame, as the place could be great - had they cared more for it. Super overpriced too!!
    Round Indicators
    Kate S Londýn, Spojené království. 06/20/2017 Páry

    “Disappointment in Paradise”

    We try to check in at 2pm & wait 10mins to find out our room isn't ready. Travelling since 3am and less than impressed, this is meant to be a 'Royal Hideaway'. We were allocated another room, view - bulky grey fire escape. We wait 30mins still no bags so I went and complained and we were moved to another room. That night we were so tired we ordered room service and an adaptor. After over an hour of it not coming my partner rang and they said it was on its way. 30 minutes later still no arrival and then a knock at the door. They had sent our dinner to the wrong room despite me confirming on the phone that it was for ours. The next evening at dinner at the pool bar my partner's rabbit arrived cold. I then ate my dinner alone and once I'd been finished a while my boyfriend ate his. Without the vegetables we'd asked for twice and with the side of fries also now cold. We turned to get help and found out that the 'sub-director' was in fact standing at the back of the restaurant. We tried to get attention of the staff which we could not and were also ignored by him. To finish the night off we were brought the wrong bill and charged for the whole meal including the water that they removed from the table even though we weren't finished. I reported the appalling stay so far to the night manager and went to bed. The next day cocktails arrived wrongly because 'the girl on the bar doesn't normally work there' unacceptable if you are still going to charge me 14 euros. I then try to reserve a table in the buffet for dinner and the maître d dismisses me rudely and informs I'll only be given a table when I arrive for dinner. We later arrive, no suitable table available - surprise. During dinner later, the sub-director stood in the restaurant. Final day at lunch we are spoken to by one of the managers and inform that we will discuss our stay once we check out later this evening. At this point she informs that someone had been trying to find us for 2 days...odd. The sub-director knew where we were and we are staying in one of their hotel rooms after all. We were given a free late check out and the bad dinner removed from our bill. Not really sufficient compensation for the stressful break in such a highly recommended hotel. Made worse by the fact that it wasn't fixed immediately. The isolation means they can get away with charging extortionate prices for something average in service and quality. The best thing - the view and some staff members - Paola, Rosa, Maria Jose x
    Round Indicators
    H8489CXpetera Stratford-upon-Avon, Spojené království. 06/19/2017 S rodinou

    “Family stay”

    My daughter and her partner invited us to accompany them to the Formentor Hotel where they had stayed on previous visits, they thought that we would enjoy the stay at the hotel as much as they have in the past and we were certainly not disappointed, we will return.
    Round Indicators
    mikey2846 Londýn, Spojené království. 06/07/2017

    “excellent for relaxation - disappointing room”

    this was very much a last minute trip for a relaxing weekend and it was a good choice. the hotel has a beautiful setting with stunning gardens, a delightful terrace to eat breakfast and excellent service from the staff - the gardens are private so you rarely bump into other guests and if you want to escape this does tick the boxes. the downsides - some people have complained about the breakfast,personally it was what I expect from a 5* nothing better nothing worse - there was a relatively good selection - fresh and nicely presented. the room however was not as good as it could be, the bathroom was tired with old (and not in a good way) fittings, the bath felt that it was past its use, the room had been refreshed but the "wood" flooring was basic and none of the wood finishes seemed to match eg the wood in the dressing room was different from the floor of the room. the main issue I had with the room was in fact the door from the hallway - there was a significant gap at the bottom and it seemed to lack any sound proofing, so much so I was conscious of other guests walking up and down the corridor. the beach is not private to the hotel although you do get discounts on the sun loungers (60 euros a day for a double including towels) - not cheap but I've paid more elsewhere. the beach bar is quite nice with a fair selection of food but already in May the beach was getting overcrowded - i don't think I would want to be there at the height of the season. the other downside was that if you want to walk out of the hotel its a bit remote from anything - if I were there longer than a weekend I personally would feel a little trapped. on the other hand if looking for a relaxing weekend its a good choice but either early or late season is probably best

    HODNOCENÍ

    Round Indicators

    • červen 21 2017
    • Londýn, Spojené království
    • Krátké dovolené s přáteli

    johnlefley407

    “HEAVEN ON EARTH!”


    Back to Paradise again, perfection as last October - the only real complaint was that we were there during last week's heat-wave and they didn't move the palm trees to give us continuous shade beside the pool! The reception area has been re-vamped to remove clutter, but they should have kept a clock! New carpets on the landings - views differ on whether an improvement. I've read the complaints, and have to say they are totally different from the experiences of my friend and myself. I have never been to a better hotel for service. I appreciate, though, that if you don't book a sea-view room you may be disappointed, but the website makes clear the difference. It's also important to remember that this hotel is nearly 90 years old, and many choose to go because of the traditional atmosphere. The hotel was fully-booked, but the service remained exceptionally good. On top of this, the beds are wonderful, and the very necessary air-con top notch! My only minor grumble is that there should be rails beside the steps down to the pool. Rumour has it that the ownership of the hotel changed recently - we hope this does not affect the quality in any way.


    HODNOCENÍ

    Round Indicators

    • červen 20 2017
    • Páry

    ica2017

    “Nice location, but not as it looks on the photos”


    Small rooms that were amazing 30 years ago. cheap floors and cheap furniture. No private beach, and many many old people. We had a broken shower that was not fixed. Shame, as the place could be great - had they cared more for it. Super overpriced too!!


    HODNOCENÍ

    Round Indicators

    • červen 20 2017
    • Londýn, Spojené království
    • Páry

    Kate S

    “Disappointment in Paradise”


    We try to check in at 2pm & wait 10mins to find out our room isn't ready. Travelling since 3am and less than impressed, this is meant to be a 'Royal Hideaway'. We were allocated another room, view - bulky grey fire escape. We wait 30mins still no bags so I went and complained and we were moved to another room. That night we were so tired we ordered room service and an adaptor. After over an hour of it not coming my partner rang and they said it was on its way. 30 minutes later still no arrival and then a knock at the door. They had sent our dinner to the wrong room despite me confirming on the phone that it was for ours. The next evening at dinner at the pool bar my partner's rabbit arrived cold. I then ate my dinner alone and once I'd been finished a while my boyfriend ate his. Without the vegetables we'd asked for twice and with the side of fries also now cold. We turned to get help and found out that the 'sub-director' was in fact standing at the back of the restaurant. We tried to get attention of the staff which we could not and were also ignored by him. To finish the night off we were brought the wrong bill and charged for the whole meal including the water that they removed from the table even though we weren't finished. I reported the appalling stay so far to the night manager and went to bed. The next day cocktails arrived wrongly because 'the girl on the bar doesn't normally work there' unacceptable if you are still going to charge me 14 euros. I then try to reserve a table in the buffet for dinner and the maître d dismisses me rudely and informs I'll only be given a table when I arrive for dinner. We later arrive, no suitable table available - surprise. During dinner later, the sub-director stood in the restaurant. Final day at lunch we are spoken to by one of the managers and inform that we will discuss our stay once we check out later this evening. At this point she informs that someone had been trying to find us for 2 days...odd. The sub-director knew where we were and we are staying in one of their hotel rooms after all. We were given a free late check out and the bad dinner removed from our bill. Not really sufficient compensation for the stressful break in such a highly recommended hotel. Made worse by the fact that it wasn't fixed immediately. The isolation means they can get away with charging extortionate prices for something average in service and quality. The best thing - the view and some staff members - Paola, Rosa, Maria Jose x


    HODNOCENÍ

    Round Indicators

    • červen 19 2017
    • Stratford-upon-Avon, Spojené království
    • S rodinou

    H8489CXpetera

    “Family stay”


    My daughter and her partner invited us to accompany them to the Formentor Hotel where they had stayed on previous visits, they thought that we would enjoy the stay at the hotel as much as they have in the past and we were certainly not disappointed, we will return.


    HODNOCENÍ

    Round Indicators

    • červen 7 2017
    • Londýn, Spojené království

    mikey2846

    “excellent for relaxation - disappointing room”


    this was very much a last minute trip for a relaxing weekend and it was a good choice. the hotel has a beautiful setting with stunning gardens, a delightful terrace to eat breakfast and excellent service from the staff - the gardens are private so you rarely bump into other guests and if you want to escape this does tick the boxes. the downsides - some people have complained about the breakfast,personally it was what I expect from a 5* nothing better nothing worse - there was a relatively good selection - fresh and nicely presented. the room however was not as good as it could be, the bathroom was tired with old (and not in a good way) fittings, the bath felt that it was past its use, the room had been refreshed but the "wood" flooring was basic and none of the wood finishes seemed to match eg the wood in the dressing room was different from the floor of the room. the main issue I had with the room was in fact the door from the hallway - there was a significant gap at the bottom and it seemed to lack any sound proofing, so much so I was conscious of other guests walking up and down the corridor. the beach is not private to the hotel although you do get discounts on the sun loungers (60 euros a day for a double including towels) - not cheap but I've paid more elsewhere. the beach bar is quite nice with a fair selection of food but already in May the beach was getting overcrowded - i don't think I would want to be there at the height of the season. the other downside was that if you want to walk out of the hotel its a bit remote from anything - if I were there longer than a weekend I personally would feel a little trapped. on the other hand if looking for a relaxing weekend its a good choice but either early or late season is probably best


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