Piscina del hotel Occidental Lanzarote Playa

Occidental Lanzarote Playa

Texto: 91290 Díky nejlepší nabídce zábavních a sportovních aktivit představuje resort v Costa Teguise ideální destinaci pro rodinnou dovolenou. Avda. del Mar S/N | 35508 Costa Teguise - Lanzarote | España.
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Occidental Lanzarote Playa Texto: 91290 4 out of 5 based on 689 ratings. 689 user reviews.
Occidental Lanzarote Playa reviewed by victoriayetunde on . Lovely staff, enjoyed my stay I really enjoyed my stay at this hotel, the rooms were lovely. I'd recommend a room with a sea view. The staff were kind and very helpful. It only costs 3euros for a taxi into town and there are... Rating: 5
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Occidental Lanzarote Playa

Avda. del Mar S/N   35508 Costa Teguise - Lanzarote   España.  


Places of Interest

13 km Arrecife-Lanzarote

0 m Pláž Cala del Ancla

4,5 km Costa Teguise

4 km Costa Teguise Golf Club

Premios y Reconocimientos Prizes and awards

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Occidental Lanzarote Playa

4.0/5 Round Indicators
| 837 Recenze

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Výborné

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    karl4800 Blackpool, Spojené království. 02/19/2017 S rodinou

    “Jenns 40th holiday Feb 2017”

    The hotel is amazing and staff went out of there way . The rooms are a nice size . There heated pool wasn't working . But was being filled as we was leaving which was not to good as the other pools were cold and kids could only play in there for a short time . Over all nice place would go again in 12 months or so
    Round Indicators
    gerbera3 uk. 02/19/2017 S rodinou

    “ marmite ! ”

    This hotel is under going a make over/ take over and not informed by jet 2 we had an email advising us of the repair work to the front door area but no notification of the "heated pool" being empty or work around the pool area cutting trees most of the day. I get work needs to be done out of season but consideration that these two weeks are half term weeks and peak in price alternative weeks could have been considered. After complaining to guest services we were offered to use the Barcelo hotel across the road again the definition of heated is not what I would describe. Heated in the dictionary "to be made hot or warm"the pools available are freezing. If your expectation of being able to use a pool to swim with this definition you would be in for a shock! The restaurants are not enough on site to accommodate approx 800 I dread to think what it would be like in peak season. One buffet style and one gourmet restaurant. ( this restaurant was nice) the buffet evening menu was the same every night. Cold meats and salads /One grilled meat/fish pizza then chips/potatoes pasta/rice and bland other food. Def need another couple of bookable restaurants on site. No separate bar area at night only one in lobby. I complained twice at breakfast how cold the food was. This hotel is lacking the little luxuries you would expect from an all inclusive. A genuine welcome on arrival suitcases delivered to your room etc.. reception staff not all welcoming! The rooms are nice with a fridge if needed?? Not filled even with water.. Had a lovely view of the sea and pool area. They were filling the pool when we left (the green one) health and safety could have been better when the pool was empty as kids were playing around it. Proper barriers rather than plastic tape! The bar staff were lovely around the pool and in the lobby maybe reception staff should take note. The animation team worked hard too.. I wouldn't return to this hotel, we in the past have stopped at many all inclusives inc carribean and Mediterranean. This one has fell short on many aspects. I get the idea of budgeting and having to not pay for food etc when you are here but when you choose to eat out due to the food being bland and repetitive it kinda misses the point and value for money. Lanzarote has many fantastic restaurants and bars and if I came back to the island I would probably go back to the self catering option and eat out at one of the fantastic restaurants where you can relax and eat food without feeling rushed and better ambience.
    Round Indicators
    chickencottage Ireland. 02/19/2017 Páry

    “not bad, some very good bits”

    We stayed in Occidental 1st week in February and it wasn't bad. We booked a Studio which was suprisingly big with a separate sitting room, bedroom, dressing room, bathroom ( with lovely big jacuzzi) and separate toilet. Good views of the sea, even the de-salination plant with 2 windmills was interesting to look at. The buffet was a little under par compared to other hotels we have stayed in in Lazarote. Meat a little scant, with for example, v poor quality fish fingers and lasagne dishes. Pizza cooked every night, nice, but once a week is nearly enough. Meat cooked on grills, always "white fish" and something else. We didn't book the "gourmet" restaurant for 3 days and found it was then booked up/not open, so book this early. Location was reasonable, a 20 minute walk (past Juan Carlos' residence) to Los Pueblos Marineros which seemed to be the main hub for dining in Costa Teguise. We dined twice there, best was a chinese for 6.90 euros, which was great. The foyer was totally amazing and a great venue for shows at 9.30. Kopperberg on tap which was nice, but do not eat the burgers or frankfurters ( you've been warned, lol) Cats in outdoor dining area, which was lovely as a cat lover, maybe not so lovely if you don't like cats. All in all, quite good, the hotel looks like a dinosaur from the outside, but our room with its balcony and sunbeds was a lovely retreat. Very stringent staff on buffet exit to make sure you don't take drinks out which leads into the bar area anyway ( why??lol) and no food allowed out, very strict ( unneccessarily maybe?)

    May M, Director de Relaciones Públicas v zařízení Occidental Lanzarote Playa, odpověděl na tuto recenzi.
     Dear chickencottage; We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best Regards May Martínez Guest Experience Manager

    Round Indicators
    Caroline S 02/19/2017 S rodinou

    “Review of February holiday ”

    Really disappointed that maintenance work being done during half term break. Hotel was full to capacity but heated pool was unavailable. In winter the other pools were unusable (too cold). Travelling with young children I was very worried about the potential risk the unfilled pool represented. A ten foot drop was marked off with fragile tape barely visible in the evenings. The main saving grace was the wonderful entertainment staff who were great with the children and very friendly and welcoming. Food was of a good standard but vegetarian options were not clearly marked and were sometimes in abundance and other times very limited. Rooms were clean but there was a sewage odour in some of the bathrooms. The staff who serviced the rooms were excellent and very friendly.

    May M, Director de Relaciones Públicas v zařízení Occidental Lanzarote Playa, odpověděl na tuto recenzi.
     Dear Caroline S; We are really sorry to hear we did not meet your expectations even we try not to let this occur. We regret if during your stay we had some routine mantenance works going on in one of our 5 pools; Outline that by that period we gave our customers an additional servcie giving the option to use the heated pool and all the facilities in our sister hotel Occidental Lanzarote Mar ( just across the road) as our guests ar always our main interest. We hope to have a future opportunity to welcome you so you can enjoy all the improvements in our servcies. Best regards May Martínez Guest experience Manager

    Round Indicators
    Stephen W Sunderland, Spojené království. 02/17/2017 Páry

    “February in Lanzarote”

    The hotel was very nice with public areas clean but not the rooms . Food also very nice and plentiful with staff very courteous and pleasant . It has tennis courts / gym and other facilities which can be used . A good 2 months previously , people complained about the outside heated pool was not available , and its still isn't . It may seem odd , but , there was too many sunbeds !!!!!! I must add that the weather was not good , so , we went for a walk , and , there were a lot of half built villas , which have stood for a while given the albeit professional graffiti on the walls . Don't be put off by this review as it is a lovely hotel and given the right weather conditions you will enjoy this place , but ,only for a week .

    May M, Director de Relaciones Públicas v zařízení Occidental Lanzarote Playa, odpověděl na tuto recenzi.
     Dear Stephen W; Greetings from Occidental Lanzarote Playa! Thank you for choosing our hotel for your vacations. We are pleased to know that you enjoyed your stay. We will keep improving day by day. We hope you can visit us again soon. Our best regards from sunny island of Lanzarote, May Martinez Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • únor 19 2017
    • Blackpool, Spojené království
    • S rodinou

    karl4800

    “Jenns 40th holiday Feb 2017”


    The hotel is amazing and staff went out of there way . The rooms are a nice size . There heated pool wasn't working . But was being filled as we was leaving which was not to good as the other pools were cold and kids could only play in there for a short time . Over all nice place would go again in 12 months or so


    HODNOCENÍ

    Round Indicators

    • únor 19 2017
    • uk
    • S rodinou

    gerbera3

    “ marmite ! ”


    This hotel is under going a make over/ take over and not informed by jet 2 we had an email advising us of the repair work to the front door area but no notification of the "heated pool" being empty or work around the pool area cutting trees most of the day. I get work needs to be done out of season but consideration that these two weeks are half term weeks and peak in price alternative weeks could have been considered. After complaining to guest services we were offered to use the Barcelo hotel across the road again the definition of heated is not what I would describe. Heated in the dictionary "to be made hot or warm"the pools available are freezing. If your expectation of being able to use a pool to swim with this definition you would be in for a shock! The restaurants are not enough on site to accommodate approx 800 I dread to think what it would be like in peak season. One buffet style and one gourmet restaurant. ( this restaurant was nice) the buffet evening menu was the same every night. Cold meats and salads /One grilled meat/fish pizza then chips/potatoes pasta/rice and bland other food. Def need another couple of bookable restaurants on site. No separate bar area at night only one in lobby. I complained twice at breakfast how cold the food was. This hotel is lacking the little luxuries you would expect from an all inclusive. A genuine welcome on arrival suitcases delivered to your room etc.. reception staff not all welcoming! The rooms are nice with a fridge if needed?? Not filled even with water.. Had a lovely view of the sea and pool area. They were filling the pool when we left (the green one) health and safety could have been better when the pool was empty as kids were playing around it. Proper barriers rather than plastic tape! The bar staff were lovely around the pool and in the lobby maybe reception staff should take note. The animation team worked hard too.. I wouldn't return to this hotel, we in the past have stopped at many all inclusives inc carribean and Mediterranean. This one has fell short on many aspects. I get the idea of budgeting and having to not pay for food etc when you are here but when you choose to eat out due to the food being bland and repetitive it kinda misses the point and value for money. Lanzarote has many fantastic restaurants and bars and if I came back to the island I would probably go back to the self catering option and eat out at one of the fantastic restaurants where you can relax and eat food without feeling rushed and better ambience.


    HODNOCENÍ

    Round Indicators

    • únor 19 2017
    • Ireland
    • Páry

    chickencottage

    “not bad, some very good bits”


    We stayed in Occidental 1st week in February and it wasn't bad. We booked a Studio which was suprisingly big with a separate sitting room, bedroom, dressing room, bathroom ( with lovely big jacuzzi) and separate toilet. Good views of the sea, even the de-salination plant with 2 windmills was interesting to look at. The buffet was a little under par compared to other hotels we have stayed in in Lazarote. Meat a little scant, with for example, v poor quality fish fingers and lasagne dishes. Pizza cooked every night, nice, but once a week is nearly enough. Meat cooked on grills, always "white fish" and something else. We didn't book the "gourmet" restaurant for 3 days and found it was then booked up/not open, so book this early. Location was reasonable, a 20 minute walk (past Juan Carlos' residence) to Los Pueblos Marineros which seemed to be the main hub for dining in Costa Teguise. We dined twice there, best was a chinese for 6.90 euros, which was great. The foyer was totally amazing and a great venue for shows at 9.30. Kopperberg on tap which was nice, but do not eat the burgers or frankfurters ( you've been warned, lol) Cats in outdoor dining area, which was lovely as a cat lover, maybe not so lovely if you don't like cats. All in all, quite good, the hotel looks like a dinosaur from the outside, but our room with its balcony and sunbeds was a lovely retreat. Very stringent staff on buffet exit to make sure you don't take drinks out which leads into the bar area anyway ( why??lol) and no food allowed out, very strict ( unneccessarily maybe?)


    May M, Director de Relaciones Públicas v zařízení Occidental Lanzarote Playa, odpověděl na tuto recenzi.
    Dear chickencottage; We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best Regards May Martínez Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • únor 19 2017
    • S rodinou

    Caroline S

    “Review of February holiday ”


    Really disappointed that maintenance work being done during half term break. Hotel was full to capacity but heated pool was unavailable. In winter the other pools were unusable (too cold). Travelling with young children I was very worried about the potential risk the unfilled pool represented. A ten foot drop was marked off with fragile tape barely visible in the evenings. The main saving grace was the wonderful entertainment staff who were great with the children and very friendly and welcoming. Food was of a good standard but vegetarian options were not clearly marked and were sometimes in abundance and other times very limited. Rooms were clean but there was a sewage odour in some of the bathrooms. The staff who serviced the rooms were excellent and very friendly.


    May M, Director de Relaciones Públicas v zařízení Occidental Lanzarote Playa, odpověděl na tuto recenzi.
    Dear Caroline S; We are really sorry to hear we did not meet your expectations even we try not to let this occur. We regret if during your stay we had some routine mantenance works going on in one of our 5 pools; Outline that by that period we gave our customers an additional servcie giving the option to use the heated pool and all the facilities in our sister hotel Occidental Lanzarote Mar ( just across the road) as our guests ar always our main interest. We hope to have a future opportunity to welcome you so you can enjoy all the improvements in our servcies. Best regards May Martínez Guest experience Manager

    HODNOCENÍ

    Round Indicators

    • únor 17 2017
    • Sunderland, Spojené království
    • Páry

    Stephen W

    “February in Lanzarote”


    The hotel was very nice with public areas clean but not the rooms . Food also very nice and plentiful with staff very courteous and pleasant . It has tennis courts / gym and other facilities which can be used . A good 2 months previously , people complained about the outside heated pool was not available , and its still isn't . It may seem odd , but , there was too many sunbeds !!!!!! I must add that the weather was not good , so , we went for a walk , and , there were a lot of half built villas , which have stood for a while given the albeit professional graffiti on the walls . Don't be put off by this review as it is a lovely hotel and given the right weather conditions you will enjoy this place , but ,only for a week .


    May M, Director de Relaciones Públicas v zařízení Occidental Lanzarote Playa, odpověděl na tuto recenzi.
    Dear Stephen W; Greetings from Occidental Lanzarote Playa! Thank you for choosing our hotel for your vacations. We are pleased to know that you enjoyed your stay. We will keep improving day by day. We hope you can visit us again soon. Our best regards from sunny island of Lanzarote, May Martinez Guest Experience Manager

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