Barceló Santiago Hotel Pool

Barceló Santiago

Texto: 38536 Hotel, který působí jako balkón nad mořem, nabízí překrásný výhled na ostrov La Gomera a útesy Los Gigantes. C/ La Hondura, 8 | 38683 Puerto Santiago (Tenerife)
+34 922 860 912 +34 922 861808
Barceló Santiago Texto: 38536 4 out of 5 based on 5533 ratings. 5533 user reviews.
Barceló Santiago reviewed by vercap15 on . Krásná dovolená Perfektní hotel na úrovní, na krásném místě s výhledem na moře a skály. Pestrá a bohatá strava, opravdu na co si člověk vzpomene. Několik druhů masa, krevety, kebab, sushi, pizzy, zákusky všech... Rating: 5
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Barceló Santiago

C/ La Hondura, 8   38683 Puerto Santiago (Tenerife)  


Places of Interest

43,4 km Letiště Tenerife Jih

200 m Pláž Puerto Santiago

9 km Golfové hřiště Abama

106 km Přístav Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Santiago

4.0/5 Round Indicators
| 5536 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

42% Complete

2329

Velmi dobré

37% Complete

2077

Normální

13% Complete

752

Špatné

4% Complete

250

Velmi špatné

2% Complete

134

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    Round Indicators
    xx-Jenna25 Inverness, Spojené království. 07/26/2017 S rodinou

    “Beautiful views”

    Arrived at night, had quick efficient check-in with glass of cava, a nice touch. A small buffet was set out in dining room, most welcome. Room was on fourth floor, clean but dated and a bit tired although beds were comfy. Usual toiletries in bathroom which cleaner was slow to replenish. The wall between bathroom and bedroom is not solid it is frosted glass and a sliding door in bathroom which did'nt close over properly nor did it lock. There was a kettle, coffee etc but again cleaner was not good at replenishing the tea coffee or milk. A small fridge was good for keeping your water in. Plenty of pillows, beds were made each day although not changed in the week we were there. Towels changed if you leave them in bath. Nice balcony with 2 chairs and stools and drying rail. Lifts were quick and hotel kept nice and clean. Although dining room gets busy never had trouble getting a table at any time of day. Buffet food very good and plenty of it, bacon and eggs cooked fresh in front of you in morning, as was pork, chicken, duck and steak. Plenty of fish dishes too and great variety of sweets and ice cream. Nice to see Activia yoghurts at breakfast and even had Actimel 2 mornings then they disappeared for rest of week. Restaurant staff very efficient. Pool area very clean with choice of pools and a jacuzzi. Plenty of parasols and beds although if you want one down the front looking out to the sea maybe best to put your towel down before you go to breakfast. Pool bar staff were a bit ignorant and on more than one occasion served the person behind and ignored the fact that you were waiting to be served. They were slow to serve and often left you waiting while they went and did something else. This was only at the pool, all other hotel bar staff served promptly. There is a slush machine where you help yourself and a freezer with small tubs of ice cream which were available to all inclusive guests. There were other ice lollies on sale too. Did not have any food at pool bar so cannot comment on that. There is a small selection of books which have been left by guests in the lounge area where your welcome meeting takes place. Usual trips etc available from Thomson rep who was pleasant but not overly helpful.Entertainment in evening of usual type and bar staff served at the table. We didn't really go far from hotel so can't comment on local shops etc, area very hilly though. We visited the spa as part of our room deal and did the water circuit, a nice relaxing time and staff very pleasant. As we were leaving in the evening we were able to book a shower at spa and get changed there before leaving. All inclusive available until you leave, we even had a drink at the bar while waiting on the coach transfer. Very quick checkout but was not asked if we enjoyed our stay which we did. A nice relaxing holiday, good food and lots of sun.
    Round Indicators
    Matilda44444444 Londýn, Spojené království. 07/26/2017 Páry

    “Good and bad”

    Staff and views brilliant. Rooms very tired and in desperate need to revamp. The food on the buffet was cold and looked very unappealing. I have been going to this hotel for many years and have watched the food rapidly deteriate. I watch people walking round and round not knowing what to eat. Most meat from the hot cooking station was too tough. Couldn't cut it let alone eat it. The salad bar has diminished in size and on a lot of occasions you have to ask the staff to replenish and then have to wait for them to do so. Ice cream lovely but soon started to melt perhaps counter not cold enough. A lot of food in pool bar taken off a/I. Drinks should be a/i they are not. You have to pay for certain cocktails. Pool bar you can only order up,to 1pm. I would eat more in pool bar as the food is hot and on serving looks as good as it tastes. It opens again at 3pm. Would like to eat in between those times. This hotel should close down for a complete revamp and not try to do it bit by bit. For example the new glass panels being fitted on existing balconys at the inconvenience of the guests. My friend had the old green tiles fall onto her balcony which was very dangerous whilst the workmen were fitting the panels. The noise was horrendous whilst they were cutting out the old bars. Such a shame these things bring the hotel down.
    Round Indicators
    vercap15 07/10/2017 S rodinou

    “Krásná dovolená”

    Perfektní hotel na úrovní, na krásném místě s výhledem na moře a skály. Pestrá a bohatá strava, opravdu na co si člověk vzpomene. Několik druhů masa, krevety, kebab, sushi, pizzy, zákusky všech druhů, hromady ovoce, pečiva prostě strava dokonalá. Neskutečně bohatá snídaně. Krásné bazény, čisté a teplé. Hotel měl je jedinou chybu a to špatně dostupné moře. U hotelu prakticky žádná pláž není , musí se sejít k moři dolů mezi skály, není to úplně blízko a je tam náročný vstup do vody po kamenech, které kloužou ale jinak je koupání hezké. Pokud chcete vyloženě klasickou pláž, nedaleko je pláž s tmavým pískem Playa de la Arena, dostupná spíše autem, je asi cca 1 km daleko.

    santiagorrpp, Director de Relaciones Públicas v zařízení Barcelo Santiago, odpověděl na tuto recenzi.
     Dear guest, First of all we would like to thank you for your reservation with us. Thank you for your 5 stars! Many thanks for your comments, the opinion of our guests is the most important for us. We are looking forward to seeing you in the future. Kind regards, Marta Chincho Gonzalez Guest Experience Manager

    Round Indicators
    927tomasv Ostrava, Česká republika. 02/13/2017 Páry

    “Barceló Puerto Santiago”

    Perfektní hotel v klidné zóně. Jedinou vadou je nedostatek parkovacích míst v rámci hotelových služeb. Recepce OK. Vynikající kuchyně - rozmanitost jídla a obsluha. Lze jen doporučit. Výhled na moře z bazénu je fajn.

    santiagorrpp, Assistant General Manager v zařízení Barcelo Santiago, odpověděl na tuto recenzi.
     Dear Guest, We would like to thank you for taking a moment to share your nice comment with the TripAdvisor Community, your feedback is really useful for us in order to improve our service and facilities. Also I would like to apologize for not answering in Czech, but there is not anybody now in the hotel who can translate my answer. It is good that you could enjoy our beautiful views which are perfects for having a relaxing time while you are watching this amazing environment. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Antonio Maroto Assistant General Manager

    Round Indicators
    Sophie C 06/25/2014

    “NÁDHERA!!”

    Než jsem se svým přítelem odjela na tuto dovolenou, pročítala jsem si všechny recenze a měla jsem velké obavy, že tady jen vyhodíme peníze, ale všechny ty špatné recenze jsou naprostý nesmysl!!! Hotel je NÁDHERNÝ, místo je NÁDHERNÉ, hotelové služby a personál byl naprosto neuvěřitelný! Hned po příjezdu nás přivítali šampaňským a odnesli zavazadla až do pokoje! Animační programy byly tak zábavné a všichni byli talentovaní! Jídlo bylo pokaždé pokaždé pokaždé tak dobré a obsluha vám umožnila cítit se jako doma. Byli jsme tam během mistrovství světa a atmosféra byla nádherná! IGNORUJTE VŠECHNY ŠPATNÉ RECENZE, protože my jsme prožili v tomto hotelu s Thomsonem tu nejhezčí dovolenou a určitě se sem zase vrátíme, a tak ho vřele doporučuji! Každý, kdo si na tento hotel stěžuje, musel asi bydlet někde úplně jinde než my, protože to bylo absolutně perfektní.

    HODNOCENÍ

    Round Indicators

    • červenec 26 2017
    • Inverness, Spojené království
    • S rodinou

    xx-Jenna25

    “Beautiful views”


    Arrived at night, had quick efficient check-in with glass of cava, a nice touch. A small buffet was set out in dining room, most welcome. Room was on fourth floor, clean but dated and a bit tired although beds were comfy. Usual toiletries in bathroom which cleaner was slow to replenish. The wall between bathroom and bedroom is not solid it is frosted glass and a sliding door in bathroom which did'nt close over properly nor did it lock. There was a kettle, coffee etc but again cleaner was not good at replenishing the tea coffee or milk. A small fridge was good for keeping your water in. Plenty of pillows, beds were made each day although not changed in the week we were there. Towels changed if you leave them in bath. Nice balcony with 2 chairs and stools and drying rail. Lifts were quick and hotel kept nice and clean. Although dining room gets busy never had trouble getting a table at any time of day. Buffet food very good and plenty of it, bacon and eggs cooked fresh in front of you in morning, as was pork, chicken, duck and steak. Plenty of fish dishes too and great variety of sweets and ice cream. Nice to see Activia yoghurts at breakfast and even had Actimel 2 mornings then they disappeared for rest of week. Restaurant staff very efficient. Pool area very clean with choice of pools and a jacuzzi. Plenty of parasols and beds although if you want one down the front looking out to the sea maybe best to put your towel down before you go to breakfast. Pool bar staff were a bit ignorant and on more than one occasion served the person behind and ignored the fact that you were waiting to be served. They were slow to serve and often left you waiting while they went and did something else. This was only at the pool, all other hotel bar staff served promptly. There is a slush machine where you help yourself and a freezer with small tubs of ice cream which were available to all inclusive guests. There were other ice lollies on sale too. Did not have any food at pool bar so cannot comment on that. There is a small selection of books which have been left by guests in the lounge area where your welcome meeting takes place. Usual trips etc available from Thomson rep who was pleasant but not overly helpful.Entertainment in evening of usual type and bar staff served at the table. We didn't really go far from hotel so can't comment on local shops etc, area very hilly though. We visited the spa as part of our room deal and did the water circuit, a nice relaxing time and staff very pleasant. As we were leaving in the evening we were able to book a shower at spa and get changed there before leaving. All inclusive available until you leave, we even had a drink at the bar while waiting on the coach transfer. Very quick checkout but was not asked if we enjoyed our stay which we did. A nice relaxing holiday, good food and lots of sun.


    HODNOCENÍ

    Round Indicators

    • červenec 26 2017
    • Londýn, Spojené království
    • Páry

    Matilda44444444

    “Good and bad”


    Staff and views brilliant. Rooms very tired and in desperate need to revamp. The food on the buffet was cold and looked very unappealing. I have been going to this hotel for many years and have watched the food rapidly deteriate. I watch people walking round and round not knowing what to eat. Most meat from the hot cooking station was too tough. Couldn't cut it let alone eat it. The salad bar has diminished in size and on a lot of occasions you have to ask the staff to replenish and then have to wait for them to do so. Ice cream lovely but soon started to melt perhaps counter not cold enough. A lot of food in pool bar taken off a/I. Drinks should be a/i they are not. You have to pay for certain cocktails. Pool bar you can only order up,to 1pm. I would eat more in pool bar as the food is hot and on serving looks as good as it tastes. It opens again at 3pm. Would like to eat in between those times. This hotel should close down for a complete revamp and not try to do it bit by bit. For example the new glass panels being fitted on existing balconys at the inconvenience of the guests. My friend had the old green tiles fall onto her balcony which was very dangerous whilst the workmen were fitting the panels. The noise was horrendous whilst they were cutting out the old bars. Such a shame these things bring the hotel down.


    HODNOCENÍ

    Round Indicators

    • červenec 10 2017
    • S rodinou

    vercap15

    “Krásná dovolená”


    Perfektní hotel na úrovní, na krásném místě s výhledem na moře a skály. Pestrá a bohatá strava, opravdu na co si člověk vzpomene. Několik druhů masa, krevety, kebab, sushi, pizzy, zákusky všech druhů, hromady ovoce, pečiva prostě strava dokonalá. Neskutečně bohatá snídaně. Krásné bazény, čisté a teplé. Hotel měl je jedinou chybu a to špatně dostupné moře. U hotelu prakticky žádná pláž není , musí se sejít k moři dolů mezi skály, není to úplně blízko a je tam náročný vstup do vody po kamenech, které kloužou ale jinak je koupání hezké. Pokud chcete vyloženě klasickou pláž, nedaleko je pláž s tmavým pískem Playa de la Arena, dostupná spíše autem, je asi cca 1 km daleko.


    santiagorrpp, Director de Relaciones Públicas v zařízení Barcelo Santiago, odpověděl na tuto recenzi.
    Dear guest, First of all we would like to thank you for your reservation with us. Thank you for your 5 stars! Many thanks for your comments, the opinion of our guests is the most important for us. We are looking forward to seeing you in the future. Kind regards, Marta Chincho Gonzalez Guest Experience Manager

    HODNOCENÍ

    Round Indicators

    • únor 13 2017
    • Ostrava, Česká republika
    • Páry

    927tomasv

    “Barceló Puerto Santiago”


    Perfektní hotel v klidné zóně. Jedinou vadou je nedostatek parkovacích míst v rámci hotelových služeb. Recepce OK. Vynikající kuchyně - rozmanitost jídla a obsluha. Lze jen doporučit. Výhled na moře z bazénu je fajn.


    santiagorrpp, Assistant General Manager v zařízení Barcelo Santiago, odpověděl na tuto recenzi.
    Dear Guest, We would like to thank you for taking a moment to share your nice comment with the TripAdvisor Community, your feedback is really useful for us in order to improve our service and facilities. Also I would like to apologize for not answering in Czech, but there is not anybody now in the hotel who can translate my answer. It is good that you could enjoy our beautiful views which are perfects for having a relaxing time while you are watching this amazing environment. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Antonio Maroto Assistant General Manager

    HODNOCENÍ

    Round Indicators

    • červen 25 2014

    Sophie C

    “NÁDHERA!!”


    Než jsem se svým přítelem odjela na tuto dovolenou, pročítala jsem si všechny recenze a měla jsem velké obavy, že tady jen vyhodíme peníze, ale všechny ty špatné recenze jsou naprostý nesmysl!!! Hotel je NÁDHERNÝ, místo je NÁDHERNÉ, hotelové služby a personál byl naprosto neuvěřitelný! Hned po příjezdu nás přivítali šampaňským a odnesli zavazadla až do pokoje! Animační programy byly tak zábavné a všichni byli talentovaní! Jídlo bylo pokaždé pokaždé pokaždé tak dobré a obsluha vám umožnila cítit se jako doma. Byli jsme tam během mistrovství světa a atmosféra byla nádherná! IGNORUJTE VŠECHNY ŠPATNÉ RECENZE, protože my jsme prožili v tomto hotelu s Thomsonem tu nejhezčí dovolenou a určitě se sem zase vrátíme, a tak ho vřele doporučuji! Každý, kdo si na tento hotel stěžuje, musel asi bydlet někde úplně jinde než my, protože to bylo absolutně perfektní.


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