Barceló Hotel Room Service  Emperatriz

Barceló Emperatriz

Texto: 45529 Hotel v centru Madridu s elegantní architekturou 19. století v kombinaci s nejlepší technologií a gastronomií. Calle López de Hoyos, 4 (Junto al Paseo de la Castellana) Madrid, 28006
+ 34 913 42 24 90 + 34 913 42 24 91
Barceló Emperatriz Texto: 45529 4.5 out of 5 based on 581 ratings. 581 user reviews.
Barceló Emperatriz reviewed by Karpusha on . Jeden z nejlepšich hotelu v Madridě Vynicajicí hotel v klidnejší čtvrti Madrida. Da si i projit peški do centra města, i použit dabldekker pro projizdku Madridem. V tesně blizkosti se nachazeji hodne restauraci na kterou koliv chut... Rating: 5
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Barceló Emperatriz

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana) Madrid, 28006  


Places of Interest

16 km Letiště Adolfo Suárez Madrid - Barajas

5,5 km Chamartín

5 km Nádraží Madrid Atocha

0,4 km Metro „Gregorio Marañón”

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Emperatriz

4.5/5 Round Indicators
| 639 Recenze

CELKOVÉ HODNOCENÍ

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HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

78% Complete

502

Velmi dobré

16% Complete

108

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2% Complete

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    Round Indicators
    brandont720 Los Angeles, Kalifornie. 01/08/2018 Páry

    “Centralized Beautiful hotel”

    Great hotel with all the accommodations we needed. Definitely a 5 star hotel which you can feel as soon as you step in. Great staff which greeted you warmly every time you entered and assisted you with anything you need. Rooms are updated with all the bells and whistles and no need to worry if you forgot an outlet converter as there are usb wall plugs on each side of the bed as well as a very generously size television. All the staff members I encounter spoke English well even which was nice when I forget some of my Spanish words. Can’t say enough about this place but it was certainly worth the value.

    BarceloEmperatriz, Guest Experience Manager v zařízení Barcelo Emperatriz, odpověděl na tuto recenzi.
     Dear Brandon, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Barcelo Emperatriz Team

    Round Indicators
    34eugenio 01/07/2018 Páry

    “Small no soundproof rooms, but very good service”

    Small delux room, not very convenient. The rooms are not soundproof at all!!! We heard the neighbors every night and had to call the reception to calm them. Breakfast and New Year dinner are great, we also enjoyed the compliments every day.

    BarceloEmperatriz, Guest Experience Manager v zařízení Barcelo Emperatriz, odpověděl na tuto recenzi.
     Dear Eugenio, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Emperatriz. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations are thoroughly described on our website, for coming occasions, we would like to offer you a personalized booking guidance through our call center, to make sure you make a reservation for the accommodation that best meets your needs and wishes. As well, we regret any incidences during your sleep time and we understand the inconvenience with the noise of the next room, however since you called the reception, they contact the neighboring guests to lower the volume, which in this case was their televisión. It is always our goal to achieve maximum customer satisfaction because we continuously strive to deliver high standards and to ensure that all our guests to feel like home. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Barcelo Emperatriz Team

    Round Indicators
    LaResta 01/03/2018 S rodinou

    “Superb. Can’t ask for much more ”

    Fabulous location. The staff are by far some of the best and the complimentary breakfast at the foyer for those early risers before the breakfast Opens is a lovely touch. Food was really good and rooms v clean and roomy. By far one of the nicest experiences in a hotel for a family that travels a lot. Will come back for sure

    BarceloEmperatriz, Guest Relation Manager v zařízení Barcelo Emperatriz, odpověděl na tuto recenzi.
     First and foremost we would like to thank you for the great review you shared following your recent visit to our hotel and we are delighted to read that we were able to match your expectations. It´s really great that location was useful for you and that you could enjoy our early breakfast. Also, being part of your family holidays means a lot for us, specially when you enjoy it. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Barceló Emperatriz Team

    Round Indicators
    alfaluq 01/03/2018 Pro jednotlivce

    “Cool Boutique Hotel”

    I had an enjoyable short stay at this hotel. The cool contemporary feel and decor gave the place a welcoming ambience . The staff were extremely friendly, helpful and professional. I found the location useful for getting around the city

    BarceloEmperatriz, Guest Relation Manager v zařízení Barcelo Emperatriz, odpověděl na tuto recenzi.
     Dear Alfaluq, Thank you for the great feedback of your recent stay at our Barceló Emperatriz; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. This place was created for and to our guests, that´s why we are glad that you feel that welcoming ambience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Barceló Emperatriz Team

    Round Indicators
    Karpusha Praha, Česká republika. 05/10/2016 Páry

    “Jeden z nejlepšich hotelu v Madridě”

    Vynicajicí hotel v klidnejší čtvrti Madrida. Da si i projit peški do centra města, i použit dabldekker pro projizdku Madridem. V tesně blizkosti se nachazeji hodne restauraci na kterou koliv chut'. Doporučuji!!!!

    BarceloEmperatriz, Guest Experience Manager v zařízení Barcelo Emperatriz, odpověděl na tuto recenzi.
     Dear guest, Thank you for having chosen us and for taking the time sharing your opinion. Our guests opinions have a great value for us. We are glad you have enjoyed our location for discovering the city. It a pleasure to read you consider us one of the best hotels in the city. We would love to see you again. Best Regards, Barceló Emperatriz Team

    HODNOCENÍ

    Round Indicators

    • leden 8 2018
    • Los Angeles, Kalifornie
    • Páry

    brandont720

    “Centralized Beautiful hotel”


    Great hotel with all the accommodations we needed. Definitely a 5 star hotel which you can feel as soon as you step in. Great staff which greeted you warmly every time you entered and assisted you with anything you need. Rooms are updated with all the bells and whistles and no need to worry if you forgot an outlet converter as there are usb wall plugs on each side of the bed as well as a very generously size television. All the staff members I encounter spoke English well even which was nice when I forget some of my Spanish words. Can’t say enough about this place but it was certainly worth the value.


    BarceloEmperatriz, Guest Experience Manager v zařízení Barcelo Emperatriz, odpověděl na tuto recenzi.
    Dear Brandon, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Barcelo Emperatriz Team

    HODNOCENÍ

    Round Indicators

    • leden 7 2018
    • Páry

    34eugenio

    “Small no soundproof rooms, but very good service”


    Small delux room, not very convenient. The rooms are not soundproof at all!!! We heard the neighbors every night and had to call the reception to calm them. Breakfast and New Year dinner are great, we also enjoyed the compliments every day.


    BarceloEmperatriz, Guest Experience Manager v zařízení Barcelo Emperatriz, odpověděl na tuto recenzi.
    Dear Eugenio, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Emperatriz. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations are thoroughly described on our website, for coming occasions, we would like to offer you a personalized booking guidance through our call center, to make sure you make a reservation for the accommodation that best meets your needs and wishes. As well, we regret any incidences during your sleep time and we understand the inconvenience with the noise of the next room, however since you called the reception, they contact the neighboring guests to lower the volume, which in this case was their televisión. It is always our goal to achieve maximum customer satisfaction because we continuously strive to deliver high standards and to ensure that all our guests to feel like home. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Barcelo Emperatriz Team

    HODNOCENÍ

    Round Indicators

    • leden 3 2018
    • S rodinou

    LaResta

    “Superb. Can’t ask for much more ”


    Fabulous location. The staff are by far some of the best and the complimentary breakfast at the foyer for those early risers before the breakfast Opens is a lovely touch. Food was really good and rooms v clean and roomy. By far one of the nicest experiences in a hotel for a family that travels a lot. Will come back for sure


    BarceloEmperatriz, Guest Relation Manager v zařízení Barcelo Emperatriz, odpověděl na tuto recenzi.
    First and foremost we would like to thank you for the great review you shared following your recent visit to our hotel and we are delighted to read that we were able to match your expectations. It´s really great that location was useful for you and that you could enjoy our early breakfast. Also, being part of your family holidays means a lot for us, specially when you enjoy it. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Barceló Emperatriz Team

    HODNOCENÍ

    Round Indicators

    • leden 3 2018
    • Pro jednotlivce

    alfaluq

    “Cool Boutique Hotel”


    I had an enjoyable short stay at this hotel. The cool contemporary feel and decor gave the place a welcoming ambience . The staff were extremely friendly, helpful and professional. I found the location useful for getting around the city


    BarceloEmperatriz, Guest Relation Manager v zařízení Barcelo Emperatriz, odpověděl na tuto recenzi.
    Dear Alfaluq, Thank you for the great feedback of your recent stay at our Barceló Emperatriz; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. This place was created for and to our guests, that´s why we are glad that you feel that welcoming ambience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Barceló Emperatriz Team

    HODNOCENÍ

    Round Indicators

    • květen 10 2016
    • Praha, Česká republika
    • Páry

    Karpusha

    “Jeden z nejlepšich hotelu v Madridě”


    Vynicajicí hotel v klidnejší čtvrti Madrida. Da si i projit peški do centra města, i použit dabldekker pro projizdku Madridem. V tesně blizkosti se nachazeji hodne restauraci na kterou koliv chut'. Doporučuji!!!!


    BarceloEmperatriz, Guest Experience Manager v zařízení Barcelo Emperatriz, odpověděl na tuto recenzi.
    Dear guest, Thank you for having chosen us and for taking the time sharing your opinion. Our guests opinions have a great value for us. We are glad you have enjoyed our location for discovering the city. It a pleasure to read you consider us one of the best hotels in the city. We would love to see you again. Best Regards, Barceló Emperatriz Team

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

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