Barceló Hotel Interiors  Castellana Norte
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Occidental Castellana Norte

Texto: 33222 Moderní hotel s dobrou dopravní dostupností je dokonalým ubytováním pro pracovní jednání na severu Madridu. Avenida de Manoteras, 20 | 28050 | Madrid || España
+34 91 383 09 50 +34 913 830 982
Occidental Castellana Norte Texto: 33222 4.5 out of 5 based on 896 ratings. 896 user reviews.
Occidental Castellana Norte reviewed by Casusanima on . Great hotel, especially price/quality Nice hotel, the rooms are clean and spacious, with new bedding. The breakfast was great (lots of options), the dinner was a really good deal (for 19 euros salad/soup/a drink/and a main course, dont... Rating: 4
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Occidental Castellana Norte

Avenida de Manoteras, 20   28050   Madrid     España  


Places of Interest

14 km Letiště Adolfo Suárez Madrid - Barajas

160 m Autobus 150 + Autobus 174

500 m Stanice metra Virgen del Cortijo

500 m Nádraží RENFE Fuente de la Mora (7 min. na letiště)

Názory klientů

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Occidental Castellana Norte

4.5/5 Round Indicators
| 900 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

52% Complete

468

Velmi dobré

37% Complete

341

Normální

7% Complete

70

Špatné

1% Complete

15

Velmi špatné

0% Complete

6

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    Round Indicators
    Casusanima Gent, Belgie. 04/16/2018 Služební cesty

    “Great hotel, especially price/quality”

    Nice hotel, the rooms are clean and spacious, with new bedding. The breakfast was great (lots of options), the dinner was a really good deal (for 19 euros salad/soup/a drink/and a main course, dont expect haute cuisine but more home style food). A bit out of the city center, but for me a good location. Overall i would recommend warmly.

    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
     Dear guest, Thank you for staying with us, for your detailed review. We are always delighted to read such lovely words about our different restaurant options we provide to our guests As you had such a lovely stay, we are looking forward to welcome you back in our hotel soon. Warm regards, Félix López Pérez General Manager #myBarceló

    Round Indicators
    mkemps919788 Madrid, Španělsko. 03/26/2018 Služební cesty

    “Business Trip”

    Location near the the business areas made this hotel ideal for fulfilling my requirements. Please note that it's a 25 min taxi ride to Madrid central. Has a modern interior, professional staff, clean, with simple but spacious rooms.

    Félix L, General Manager v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
     Dear guest, Thank you for your kind words. We are happy to read that both hotel facilities and the service offered fulfilled your needs and expectations. The hotel is located next to a business area but has an easy access to city centre. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    Round Indicators
    luisgallego2018 Brusel, Belgie. 03/21/2018 Služební cesty

    “Really nice hotel”

    Comfortable facilities, nice and attentive crew, really well placed if you are working at Av. Manoteras. In my personal case I forgot my phone charger and they lent me one without hesitation. Definetely my place of choice if I go back to work around that area.

    Félix L, General Manager v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
     Dear Mr Gallego, Thank you for the time you spent to share your feedback on your recent stay at our Occidental Castellana Norte. We are happy to read that you felt confortable during your last stay. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Alain Lago Areitioaurtena Deputy Manager #myBarcelóhappy

    Round Indicators
    sairakhan2018 Cape Coral, Florida. 03/12/2018 Služební cesty

    “Comfortable Stay”

    The room was clean and nicely done On arrival the WiFi was down but was restored soon after. Our party was nine hungry people and the chef was very accommodating to provide us with a meal at the late hour we checked in. We were all very appreciative of his kindness and willingness extended to us. All was good.

    Félix L, General Manager v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
     Dear guest, We really appreciate the time devoted to give us some feedback after your last stay at Occidental Castellana Norte. It is nice to read that our facilities were of your liking, and the service offered by our kitchen and restaurant staff was efficient. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    Round Indicators
    Dazza_Loves_Holiday 03/06/2018 Služební cesty

    “Poor service”

    It serves it’s purpose as I work/visit close by. However, I was told that it does not have a gym because it’s a business hotel. I found that rather odd but not reason for giving a low mark. The bar is small and restaurant sterile but again no reason for low mark. I had placed laundry out and it was not collected. Had to wear same suit again! The annoying thing was that I thought it would happen so I went to reception and informed the staff. I even put the laundry where it could not be visibly missed. So if it is a business hotel, why the big mistake. Business people travel light and rely on this services. Very poor and no resolution. Don’t blame the language barrier as the man understood. Incompetent and potentially loosing not only my business but the companies business as a result. ( offices in Ireland, UK etc). That’s a big mistake on your part. Back to the review, it’s clean, no frills. Like a travel lodge. TV stations poor and don’t work as advertised. Fridge inadequately stocked, chipped units and no free water.

    Félix L, General Manager v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
     Dear guest, Thank you for sharing your review on TripAdvisor. We read your comments and feel very much the discomfort for the matters that you write. Our intention is always to assist in the best way possible those who visit us and we are sorry not to have left you with a better feeling. Regarding the issue of clothes to wash, as you were told at the hotel at the time, we think it was a misunderstanding. Although you do not have any fault on the subject, we are not exempt from making mistakes on occasion and once again we reiterate our apologies. Allow me to take the opportunity to tell you that I think it is a lack of respect for you to call us "idiots" as you wrote in the note of the laundry that you left in your room as a message for employees. It is something very inconsiderate and lacking in education. Best regards, Félix López Pérez Gerente General

    HODNOCENÍ

    Round Indicators

    • duben 16 2018
    • Gent, Belgie
    • Služební cesty

    Casusanima

    “Great hotel, especially price/quality”


    Nice hotel, the rooms are clean and spacious, with new bedding. The breakfast was great (lots of options), the dinner was a really good deal (for 19 euros salad/soup/a drink/and a main course, dont expect haute cuisine but more home style food). A bit out of the city center, but for me a good location. Overall i would recommend warmly.


    Félix L, Director General v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
    Dear guest, Thank you for staying with us, for your detailed review. We are always delighted to read such lovely words about our different restaurant options we provide to our guests As you had such a lovely stay, we are looking forward to welcome you back in our hotel soon. Warm regards, Félix López Pérez General Manager #myBarceló

    HODNOCENÍ

    Round Indicators

    • březen 26 2018
    • Madrid, Španělsko
    • Služební cesty

    mkemps919788

    “Business Trip”


    Location near the the business areas made this hotel ideal for fulfilling my requirements. Please note that it's a 25 min taxi ride to Madrid central. Has a modern interior, professional staff, clean, with simple but spacious rooms.


    Félix L, General Manager v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
    Dear guest, Thank you for your kind words. We are happy to read that both hotel facilities and the service offered fulfilled your needs and expectations. The hotel is located next to a business area but has an easy access to city centre. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    HODNOCENÍ

    Round Indicators

    • březen 21 2018
    • Brusel, Belgie
    • Služební cesty

    luisgallego2018

    “Really nice hotel”


    Comfortable facilities, nice and attentive crew, really well placed if you are working at Av. Manoteras. In my personal case I forgot my phone charger and they lent me one without hesitation. Definetely my place of choice if I go back to work around that area.


    Félix L, General Manager v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
    Dear Mr Gallego, Thank you for the time you spent to share your feedback on your recent stay at our Occidental Castellana Norte. We are happy to read that you felt confortable during your last stay. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Alain Lago Areitioaurtena Deputy Manager #myBarcelóhappy

    HODNOCENÍ

    Round Indicators

    • březen 12 2018
    • Cape Coral, Florida
    • Služební cesty

    sairakhan2018

    “Comfortable Stay”


    The room was clean and nicely done On arrival the WiFi was down but was restored soon after. Our party was nine hungry people and the chef was very accommodating to provide us with a meal at the late hour we checked in. We were all very appreciative of his kindness and willingness extended to us. All was good.


    Félix L, General Manager v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
    Dear guest, We really appreciate the time devoted to give us some feedback after your last stay at Occidental Castellana Norte. It is nice to read that our facilities were of your liking, and the service offered by our kitchen and restaurant staff was efficient. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Alain Lago Areitioaurtena Deputy Manager #myBarceló

    HODNOCENÍ

    Round Indicators

    • březen 6 2018
    • Služební cesty

    Dazza_Loves_Holiday

    “Poor service”


    It serves it’s purpose as I work/visit close by. However, I was told that it does not have a gym because it’s a business hotel. I found that rather odd but not reason for giving a low mark. The bar is small and restaurant sterile but again no reason for low mark. I had placed laundry out and it was not collected. Had to wear same suit again! The annoying thing was that I thought it would happen so I went to reception and informed the staff. I even put the laundry where it could not be visibly missed. So if it is a business hotel, why the big mistake. Business people travel light and rely on this services. Very poor and no resolution. Don’t blame the language barrier as the man understood. Incompetent and potentially loosing not only my business but the companies business as a result. ( offices in Ireland, UK etc). That’s a big mistake on your part. Back to the review, it’s clean, no frills. Like a travel lodge. TV stations poor and don’t work as advertised. Fridge inadequately stocked, chipped units and no free water.


    Félix L, General Manager v zařízení Occidental Castellana Norte, odpověděl na tuto recenzi.
    Dear guest, Thank you for sharing your review on TripAdvisor. We read your comments and feel very much the discomfort for the matters that you write. Our intention is always to assist in the best way possible those who visit us and we are sorry not to have left you with a better feeling. Regarding the issue of clothes to wash, as you were told at the hotel at the time, we think it was a misunderstanding. Although you do not have any fault on the subject, we are not exempt from making mistakes on occasion and once again we reiterate our apologies. Allow me to take the opportunity to tell you that I think it is a lack of respect for you to call us "idiots" as you wrote in the note of the laundry that you left in your room as a message for employees. It is something very inconsiderate and lacking in education. Best regards, Félix López Pérez Gerente General

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    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

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